Complex Maintenance, Repair, and
Overhaul Overview
Objectives
After completing this module, you should be
able to do the following:
 Discuss the key functionality available in
Oracle cMRO
Maintenance, Repair and Overhaul (MRO)
At-a-Glance
Planned &
Unplanned
Maintenance
Tear-Down
& Inspect
Repair /
Replace
Re-Install
• Major Overhauls, Unscheduled
Repairs and Inspections,
Condition Monitoring
• Configuration Management
• Regulatory Compliance
Improved
Aircraft
Reliability
Business Pressures
Cost Containment
• Where are my highest
Aircraft on Ground
• How do I minimize the
inventory and capital
expenses?
effects of unscheduled
repairs?
• How can I improve
• How do I decrease asset
maintenance productivity?
turn around time?
Tear-Down
& Inspect
Regulatory Compliance
• How do I ensure
compliance to FAA / JAA
regulations?
• How do I ensure audit trail
visibility and availability?
Repair /
Replace
Re-Install
Multi-Site Planning
& Scheduling
• How do I aggregate/assign
inventory and resources?
• How do improve fleet-level
planning?
Planning
Single, linear planning cycle that ignores cost / skills requirements
Maintenance
Requirements
Spares
Management
Cost / Skills
Analysis
Schedule
Operational
Challenges
• Isolated Planning
and Execution
• Reactive
Maintenance
Execution
• Manual
Maintain multiple master configuration versions for similar units
Tail #1
Serial #
Serial #
Serial #
AoG*
Serial #
Serial #
Serial #
Serial #
Serial #
Processes
• Isolated View
of Inventory
Tail #1
Serial #
Serial #
AoG*
Maintenance
Requirements
Serial #
Repair /
Replacement
Document
Updates
Serial #
Serial #
Serial #
Serial #
Serial #
Configuration
Updates
*Aircraft on Ground
How
Delivers
Foundation:
Unified Information Architecture
• Common data model
Develop
Contracts
Projects
HR
enables a single source
of truth
Market
Sell
Order
Customers,
Suppliers,
Finance
Plan
Products, …
Maintain
Procure
• Comprehensive suite of
applications designed to
work together
• Robust set of integration
services based on open
standards
• Modular deployment
by business flow
Service
Make
Fulfill
• Single global instance
implementations
Oracle Complex MRO Solution
Configuration
Management
Maintenance
Planning
Create
Visit
Planned
Maintenance
Plan /
Receive
Tear
Down
Visit Work
Package
Update
Config
Unplanned
Maintenance
Inspect
Return to
Service
Repair /
Replace
Rebuild
Reinstall
Maintenance
Execution
Supply Chain
Management
Engineering
Data
Human
Resources
Contracts
Finance /
Costing
Oracle cMRO Application Integration
Oracle Cost
Management
Oracle
WIP
Oracle
Inventory
Oracle
Purchasing
Oracle Project
Manufacturing
Oracle
cMRO
Oracle Order
Management
Oracle
Quality
Oracle
WMS
Oracle
eAM
Oracle ASCP/
Oracle DP
Oracle BOM/ENG
Oracle Complex MRO
Enables you to…
 Maintain Complex Configurations
 Effectively Plan Enterprise-Wide Operations
 Optimize Maintenance Execution
 Centrally Manage All Engineering Data
…for Line Maintenance, Base Maintenance, and
Engine / Component Overhaul
Maintain Configuration Control
Manage Configuration Changes and History
Master Configuration
“Allowable Configuration”
Unit Configuration
“As Installed” / “As Maintained”
References
Allowable
Config.
System
Tail #
Serial #
Component
Primary
•
•
•
•
Alternate
Serial #
Component
Primary
Serial #
Serial #
Serial #
Serial #
Serial #
Serial #
Serial #
Serial #
Alternate
Allowable Assembly Template
Manage Constraints and Rules
Link to Maintenance Requirements
Support Sub-Master Configurations
• Trace Installation / Removal History
• Track Unit Specific Information
• Update Applicable Configurations
with Single Entry
Maintain Fleet Configuration
Automatically Link Unique Characteristics
Corrosion
Inhibitor
Fleet
Sand
Filter
Ocean
Site 1
Site 2
• List All Units in Fleet
• Provide Logical
Desert
Grouping or
Hierarchy
Site 3
• Manage at the
737-800
757-300
737-700
777-400
737-800
Tail #
Tail #
Tail #
Tail #
Tail #
Unit Level
• Link Directly to
Tail #
Fleet Maintenance
Program
Component Tracking
Trace Rotables Throughout Their Life
OEM
Active Unit
Shop
Airframe
TPM
(Jan ’88)
(Oct ’88)
(Feb ’92)
(Dec ’96)
(May ’01)
A-1FP1
A105
Repair
A125
Retrofit
A-1FP2
B225
Replace
A145
Calibrate
B-1CP1
B255
Modify
B225
Modify
D-1FP4
C135
B255
D-1FP5
C195
C185
• Provide visibility to work history of tracked components
• Allow purchasing to control capital expenditures
• Improve predictive maintenance for engineering changes
Support Regulatory Compliance
Provide Tracking and Traceability of All Asset Data
• Complete Configuration History
• Maintenance Data
Tail #
- Repair / Check History
Serial #
Serial #
- Problem / Failure Reports
- Reliability Data
- Quality Information
Serial #
Serial #
Serial #
Serial #
• Airworthiness Directives /
Service Bulletins
Serial #
Serial #
Serial #
• Engineering Change Orders /
Modification Orders
Provide Complete FAA Compliance for Every Configuration
Oracle Complex MRO
Enables you to…
 Maintain Complex Configurations
 Effectively Plan Enterprise-Wide Operations
 Optimize Maintenance Execution
 Centrally Manage All Engineering Data
Plan at all Horizons
Automatically Flow Requirements to All Plans
Fleet &
Locations
Fleet Maintenance Program
Define frequency and content of
maintenance checks for all aircraft
Scope / Coverage
Long Term Plan
Forecast resource requirements;
analyze and assign capacity
Unit Maintenance Plan
Assign due dates to maintenance
requirements for each aircraft
Base
Overhaul
Visit Work Package
Aircraft
Establish tasks to be performed
during next aircraft visit
Days
Planning Time Frame
Years
Fleet Maintenance Program
Define Frequency and Content of Maintenance Checks
Line
Base
Overhaul
• Identify maintenance
requirements based on OEM
specifications for each asset type
• Define intervals, thresholds and
effectivity for all requirements
• Link requirements to associated
documents and routes
• Track dependent relationships and flag affected components
• Capture changes from Airworthiness Directives (ADs) or
Service Bulletins (SBs)
Create Single, Tailorable Plan for Entire Fleet; Ensure Compliance
Long Term Planning
Forecast Needs Across Entire Organization
Long
Term
Plan
Resources
•
•
•
•
•
Line
Base
Overhaul
Identify tools / equipment
Forecast spares / material requirements
Incorporate needs into inventory planning
Establish manpower needs based on skills
Estimate total man-hours
• Analyze capacity to maximize utilization
• Analyze scenarios to determine optimal
• Visit 1
• Visit 2
• Visit…
Capacity /
Location
schedules
• Create reservations at assigned locations
• Identify excess capacity
Base
Overhaul
Unit Maintenance Plans
Integrate Fleet and Unique Needs for Each Unit
Tail #001
Aircraft
Environment
Tail #002
Condition
Monitoring
Checks
Tail #003
FMP
Requirements
One-Time
Modifications
Tail #004
Aircraft
Usage
Out-of-Phase
Inspections
Log Book
Items
Deferred
Items
• List All Open Maintenance Requirements for Each Aircraft
• Calculate Due Dates Based on Time Remaining and
Unit
Maintenance
Plan
Forecasted Usage
• Automatically Flow Deferrals Back to Unit Maintenance Plan
Material Planning Footprint
Effectively Manage Spares Planning and Allocation
Flight
patterns
Fleet
additions
Complex
MRO
UMP
Planned
Visits
Line
Base
Overhaul
Historical planned requirements
Historical unplanned requirements
Demand
Planning
Future requirements
Future requirements from visit
Exceptions
Global
Order
Promising
Demand
Fulfillment
Recommendations
• Transfer
• Procure
• Service
Advanced
Supply
Chain
Planning
Customer
service level
Time-phased
echelon stocking
recommendations
• By location
• By item
Inventory
Optimization
Budget
Inventory
holding
min / max
Oracle Complex MRO
Enables you to…
 Maintain Complex Configurations
 Effectively Plan Enterprise-Wide Operations
 Optimize Maintenance Execution
 Centrally Manage All Engineering Data
Line Maintenance Flow
Flight
Schedule
Create Unit
Schedule (AC
availability for
Maintenance)
Create Transit
Check Visits
through
open API
New Visit or
changed
Schedule
Identify
Maintenance
Opportunities
Update Transit
Check Visits
through
open API
Release Visit to
Production &
Create Work
Orders
Select non
routine for
deferral
Check for MEL/
CDL
Eligibility
Execute
Workorders
Defer non routine
according to MEL
instructions
Close Visits
M & O Procedures
are automatically
added to the visit
Reschedule
deferred non
routine to another
visit
Base Maintenance Flow
Aircraft Utilization
Forecasts
Maintenance
Requirements
Unit Configuration
Actual Aircraft
Utilization
Schedule Visit
- Assign Hangar
Space
- Run Material
Demand
- Level Resources
- Simulation Plans
Calculate Due
dates for
Maintenance
Requirements
Associate
Maintenance
Requirements to
Visits
Production
- Issue/Return
Material
- Defer WorkOrders
Identify Non Routine
Close Visit
Customer
Service
Requests
Release Visit to
Production
Production Planning
- Identify Addl.
Resource Reqs.
- Identify Addl.
Material Reqs.
- Assign Resources
Engine Overhaul Flow
Engine
Reliability
Calculate Due
Dates for
Maintenance
Requirements
Engine
Performance
Monitoring
Associate
Maintenance
Requirements to
Visits
Engine Line
Production Planning
Production Conrol
Module Line
Module Disposition
In House
Vendor
Material
Planning
Create Non
Routine Work
Orders
3rd Part Repair
Station
Material Demand
Planning
Supply Chain
Fullfillment
Engine Build and
Test
Production Execution
Inventory
Marshalling
(Serial Number
Reservation)
Module Build and
Test
Line Maintenance Execution
- Transit Technician selects or creates Line Maintenance
Visit
- Views work Orders in context of Line Maintenance Visit
- Creates Non Routine Work Orders
- Requests Deferrals where needed
- Can log in / log out to create resource transactions or
data clerk
- Records time after the work is performed
- Technician can close visit after completing and recording
work
Base Maintenance Execution
- User logs into “My Work Orders” UI
- Sees only work orders assigned to self or qualified to work on
- User is guided through process by “smart defaulting” buttons.
(parts change icon is only active if a parts change is required.
QA Icon is only enabled if QA Plan needs to be recorded)
-User performs:
-Parts Change
-Records Quality Data / Sign Off
-Logs Non Routine
- Accesses Relevant Documents
-Adds additional Material Requirements
Overhaul Maintenance Execution
- Mechanic chooses primary and secondary disposition for
removed Part based on the condition and further actions
- A non routine work order will be generated for components
Which require inspection, repair, or scrap
-The off/on log is automatically updated based on the
removal and Installation details
Oracle Complex MRO
Enables you to…
 Maintain Complex Configurations
 Effectively Plan Enterprise-Wide Operations
 Optimize Maintenance Execution
 Centrally Manage All Engineering Data
Complete Document Repository
Provide Easy Access, Traceability for Compliance
• Register all
technical documents
• Centralize revision control
Schematics
• Provide subscription and
distribution information
Voice / Video
Online
Access
• Reference maintenance
objects
• Link to legacy electronic
Text / Scanned
publication systems
Route Management
Leverage Common Work Steps to Increase Efficiency
Create
Work / Task
Cards
• Type & Title
• Number /
Revision Control
• Workflow-Driven
Approvals
• Quality Plans
Define Work
Instructions
• Templates /
Established Work
Steps
• Engine & Component
Overhaul Disposition
Actions
Establish
Resource
Needs
• Labor Skills
• Tools and
Equipment
• Spare Parts
• Associated Documents
Standardize Best Practices and Streamline Workflow
Capture and Analyze Data at All Levels
Ensure Quality at the Source
Partners
Component
Suppliers
Your Company
OEMs
Operator
Role-Based Access
• Collect / aggregate data
• Analyze information
• Distribute results
Closed loop
Corrective action
Integrated
Enterprise
Repository
3rd Party
Maintenance
Providers
Reusable Templates - Routes
Leverage Template Data to Improve Productivity
Task: Air Filter Change
Operation
2.3.5
Task:
Wheel Inspection
Xxx Xxx Xxx Xxx Xxx Xxx
Operation
Xxx Xxx
Xxx Task:
Xxx1.5.5
XxxAPU Overhaul
Xxx Xxx Xxx Xxx Xxx Xxx
Operation
Xxx Xxx
Xxx Xxx4.23
Xxx
Operation
2.3.6
Xxx
Xxx
Xxx
Xxx Xxx Xxx
Xxx Xxx Xxx Xxx Xxx Xxx
Xxx Xxx
Xxx Xxx Xxx
Operation
1.5.6
Xxx Xxx
Xxx Xxx Xxx Xxx Xxx Xxx
Operation 4.24
Xxx Xxx
Xxx Xxx Xxx Xxx Xxx Xxx
Xxx Xxx
• Create template for single operation
or series of operations
• Automatically create templates from
operations in new process
• Leverage templates for unrelated
processes with the same operation
Eliminate Need to Re-Enter Information or Perform System Queries
Oracle Complex MRO
Integrated configuration and
component lifecycle tracking
Comprehensive fleet and
unit-based maintenance
planning and scheduling
Complete execution management
for all scheduled, unscheduled,
and overhaul activities
Total route management with
reusable templates and an
integrated document index
Maintain Complex
Configurations
Effectively Plan
Enterprise-Wide
Operations
Optimize Maintenance
Execution
Centrally Manage All
Engineering Data
Oracle Complex MRO
Total Control of Complex Configurations
Effective Enterprise-Wide Planning
Optimized Maintenance Execution
Centralized Engineering Data Management
Summary
You should now be able to do the following:
 Discuss key functionality in Oracle cMRO