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Session xxx (to be Session
completed1.1b
by EIPA)
Web-entrance application procedures for higher
education in Greece
Dr Panagiota Dionysopoulou
Ministry of Education, Religious Affairs, Culture and Athletics (Greece)
Outline of presentation
1
2
The need to apply CAF
3
The results of CAF
4
The innovation
5
Perspectives for further development
Greek educational system
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1. Greek educational system
Levels of Education in Greece
1st Grade
“Primary”
(from 5 to 12 years old)
2nd grade “Secondary”
(from 12 to 18 years old)
Lower grade
“gymnasio”(12-15 years old)
Upper grade
“lyceio”( 16-18 years old)
3rd grade “Higher Education” (18+ years old)
Universities (A.E.I.)
Technological Educational Institutes (A.T.E.I.)
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Access to Higher education
Secondary education
Higher Education
Involves a range of procedures
all supervised by 3 Directorates of the Ministry
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Project's
“Entrance examinations’ to Higher Education”
supervision
The Directorate
The Directorate
The Directorate
of
of
of
Organizing and
Conducting
Examinations
Software
Development
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Information
Systems’
Infrastructure
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The strategic objectives of the project
“Entrance examinations to Higher Education”
To provide to all students with:
comprehensive, trustworthy, reliable admission services
correct and valid information
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Facts and figures before the initiative
Personnel
200.000 total
applicants attended
every year up to 200910.
Graduates of general
and vocational
upper secondary
schools
(approximately
182.000 students)
Graduates of special
case categories
(approximately
18.100 students)
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2.000 experts
working locally
60 experts
working
centrally
Cost
Large amount of
money 23.334.488
million €
(Code number of
expenses-KAE
FOREAS 19 E.F.
170) were spent for
extra payments of
personnel,
transportation,
printing papercopies, couriers,
etc. up to 2009.
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Access to all services before the innovation
Appplication process
-of general categories
-of the special case categories
170 working groups
located in the
educational
Directorates of the
country sent all
documentation to the
Ministry
Manuscript
application to one of
the 4 working grours
located in the
Ministry
The three
Directorates were
responsible of the
analysis of data and
the announcement
of the results.
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2. The need to apply CAF
long procedures
large amount of documents
delays/complaints
high cost
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3. The results of CAF
Scores of CAF applied in 2009 at the Directorate of Organizing and Conducting
Examinations
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Interpretation of score main results
Success in managing transparent and
reliable exams
Effective management procedures
Need for better management and
policy-making
Need for reducing costs
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Criteria 2.4, 3.1, 4.2, 4.3, 4.4
Criteria 1.2, 2.2, 4.3, 4.5, 5.1, 5.3,9.1, 9.2
Criteria 3.1, 4.2, 5.2, 5.3
Criteria 1.2, 2.2, 4.3, 9.1
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The lessons we learnt from CAF
Need for widening e-procedures
Need for implementing management by objectives
Need for strengthening partnership.
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The innovation emerged by
The results of CAF
The recommendations of CAF
participants
The co-operation between the 3
Directorates responsible for the Exams
The former Vice Minister’s (Prof.
Ioannis Panaretos) initiative
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4. The innovation
The new tool “Web-entrance application procedures
for Higher Education in Greece” initiated a new era
for the Ministry of Education.
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The new tool targeted on
Minimizing bureaucracy
Building on more efficient
administrative services
Maximizing citizens’ trust for public
services offered by the Ministry of
Education
Saving time and money
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Benefits achieved
a reliable,
userfriendly tool
e-services
culture was
developed
maximized
security
Screenshot of the mechanism captcha
costs
reduced
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Benefits of the innovation as regards
Cost before the innovation
Cost after the innovation
Benefits
23.334.488 million €
13.758.308 million €
9.576.180 million € earned
Time required before
3 months
Time required after
Less than 1 month
Benefits
2 months less working period earned
20 days available period for servicing
candidates
30 days available period for servicing
candidates
10 days more available time for servicing
candidates
Personnel before the innovation
Personnel after the innovation
Benefits
60 people (Ministry’s working team)
30 people (Ministry’s working team)
30 people. Less personnel in half
Other facts
Other facts
Hardcopies of the applications distributed No extra cost for the development of the
nationwide
web application (for general categories
the development of e-submission was
made of Microsoft products, which
Ministry already has and for the special
case categories the development of esubmission was made of open source
code)
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Benefits
Saved paper, printing and distribution
expenses
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Web access after the innovation
Screenshots of the interface of the application of general categories
Screenshot of personal data
Screenshot of the starting page of the application
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Web access after the innovation
Screenshots of the Interfaces of the applications
of Greek students from abroad
of foreign applicants
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of applicants with special ailments
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Web access after the innovation
Screenshot of the display of the abridgment of
the applicant
Screenshot of the form of Departments in
preference number
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OUTLINE OF THE TOTAL PROCEDURES
Applications procedures before the innovation
Place of attendance
Way
For general
categories
(including the
categories of
candidates from
large families and
social criteria)
Application-local
Mixed
submission (lyceio)- (Manuscript and
central analysis of
electronic
data (Ministry)
submission)
For the rest of the
special case
categories
Application-central
submission
(Ministry)
Manuscript plus
further
documentation
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Applications procedures after the
innovation
Place of attendance
Way
In Web
(electronic submission)
Fully electronic
for general
categories
(Manuscript only for
the candidates from
large families and
with social criteria)
In Web (electronic
submission)
Via post (hardcopy)
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5. Perspectives/further development
Improvement
of the
procedure
cooperation
between
public
services
Reduce
cost to both
parties
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Key areas of investment
trust in
organization
development
internal
support
functions
fostering
group work
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Thank you for your invitation, dear organizers, your attention dear participants, for your
support, dear national representatives.
On behalf of the Greek delegation:
Dr. Panagiota Dionisopoulou, Head master of the Quality and Efficiency Directorate
Greek Ministry of Education, Religious Affairs, Culture and Athletics
yoldi@minedu.gov.gr
+302103443047
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Thank you all!
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