P R O F I L E
Corporate and Expertise
Overview
Index
Corporate Overview
Mission
Identity
Experience Profile
Healthcare Experience Overview
Life Sciences Experience Overview
Information Management Experience Overview
Implementations Experience Overview
Infowave – Your Expert Partner
Case Study #1
Case Study #2
Case Study #3
Case Study #4
Delivery Models
Management Team
© 2006 Infowave Systems Inc. All rights reserved.
2
Corporate Overview
Infowave is dedicated to ensuring the success of
Customer Technology Initiatives
History
Founded in 1998
Proven and experienced
management team
Highly skilled and
experienced consultants
with strong domain and
technology experience
Scale
60+ employees
Offices in Hartford, CT
Services Portfolio
Data Warehousing (ETL&BI)
Applications Development
ERP and CRM
Healthcare Solutions
Technology Consulting
Domain expertise
Healthcare
Insurance
Utility Industry
Information Technology
© 2006 Infowave Systems Inc. All rights reserved.
Customers
Fortune 1000
organizations
Health Insurance
Utilities
Mid-size businesses
Infrastructure - Delivery
Processes
Onsite and Near-shore
based technology delivery
Scalable infrastructure
Delivery center in CT.
3
Identity
Customer and Infowave : Partners Always!
•Mission
•Who
We Are
•What Value
• we Offer
•How
•
we are
Different
•Track
Record
Our mission is to be a global IT solutions company that customers can consistently rely
on for high quality, reliable, innovative and cost effective solutions
Infowave is a Customer focused IT services company that provides
high quality, reliable, innovative and cost effective solutions for our customers
leading to long-term partnerships.
Infowave has strong technical and domain expertise along with significant
implementation experience that complement Customer’s business knowledge.
Infowave is highly Customer focused with flexible service delivery models to suit
varying Customer requirements..
A significant portion of Infowave’s business comes from references and repeat
engagements from Customers and Partners.
© 2006 Infowave Systems Inc. All rights reserved.
4
Infowave Experience Profile
•We
specialize in delivering enterprise Data Warehousing and Business
Intelligence (DW/BI) solutions for Healthcare, Pharmaceutical, Financial verticals
Information Management
Data Integration – ETL, SOA, ESB
Data Warehousing – Data Warehouses,
Data Marts, Operational Data Stores,
Master Data Management (MDM)
Business Intelligence – Informatics,
Reporting, Analytics, OLAP
Verticals
Healthcare
Life Sciences
Financial
Insurance
Utilities
Infowave
Technology
Databases – Oracle 11g/10g, IBM
UDB/DB2, Microsoft SQL Server
ETL Tools – IBM DataStage, Informatica,
Talend, SQL Loader
BI/Reporting – Cognos, SAS, Business
Objects, MicroStrategy, Hyperion, Oracle
SOA, Web Services, .NET, C#, Java, QA
IT systems implementation
Program and Project Management
Technical and Solution Architecture for
high performance and scalability
Full lifecycle implementation
encompassing Strategy, Requirements,
Design, Development, and Deployment
Multiple methodologies
© 2006 Infowave Systems Inc. All rights reserved.
5
Healthcare Experience Overview
•Comprehensive
Healthcare domain expertise
Health Plans
Commercial, Medicare, Medicaid
Business lines
Medical, Pharmacy, Behavioral, Dental, Group Life
Detailed understanding of Payer operations and business processes
Member Eligibility and Enrollment
Providers and Networks
Claims Adjudication and Payment
Premium tracking and Reconciliation
Pharmacy Claims
Lab Results
Disease Management
Case Management
Utilization Management
Healthcare Transaction Portals
Health Risk Assessment (HRA)
© 2006 Infowave Systems Inc. All rights reserved.
6
Healthcare Experience Overview (contd.)
Healthcare Informatics
Financial Analytics
Clinical Analytics
Clinical Rules Engines
Predictive Modeling and Risk Scores
Disease Conditions and Outcomes Analysis
Disease Identification and Stratification
HIPAA Standards and Compliance
X12 EDI transactions – 820, 834, 835, 837 I/P/D, 270/271
5010 Compliance
4010 to 5010 migration
ICD-10 migration
Regulatory Reporting
Medicare Part C & D Reporting
Medicare RAPS
Medicaid Encounters Reporting
© 2006 Infowave Systems Inc. All rights reserved.
7
Life Sciences Experience Overview
Domain Knowledge
Drug Discovery, Pharmaceutical Development and Clinical
Preclinical, PK/PD Concepts, Bio-analytical Chemistry
Clinical Trials
Bioinformatics, Laboratory Informatics, Clinical Informatics
Validation
URS, FS, RTM
IQ/OQ/PQ scripts
21 CFR Part 11
GLP, GCP and GMP compliance
SOPs
Project Management
Multiple IS projects in Discovery, Development and clinical
Managed a team of scientists and IT staff
Managed LIMS, SDMS, Oracle Clinical, ELN & quality systems
Integration projects
Data Analysis and Visualization projects
© 2006 Infowave Systems Inc. All rights reserved.
8
Information Management
Outstanding Technology proficiency implementing Very Large Database Systems
(VLDB) and Data Warehousing applications
Architecture and Design of large multi-terabyte Data warehouses
Data modeling – 3rd Normal form, Star Schema (Kimball methodology), Hybrid
Massive Data Loads, Performance Tuning
Data Integration
Integrating multiple sources and subject areas to create one single source of
truth for an organization
ETL Design and development
Business Intelligence
Analytics – OLAP, Data mining, Statistical Analysis
Reporting – Management Reporting, Dashboards, Scorecards
Tools – Cognos, SAS, Business Objects, MicroStrategy, Hyperion, Oracle
Multiple Technology platforms
Databases – Oracle 11g/10g/9i, UDB/DB2, MS SQL Server
Operating Systems – IBM AIX, Sun Solaris, Windows, HPUX
ETL Tools – IBM DataStage, Informatica, SQL Loader, Shell Scripts
© 2006 Infowave Systems Inc. All rights reserved.
9
Project Implementation Experience
Proven IT systems implementation experience
Successfully implemented several multi-million dollar enterprise systems and
applications for leading companies
$5.4 billion Health Plan from Florida
$21 billion Health Plan from Connecticut
$34 billion Health Plan from Connecticut
$ National Health Plan for Michigan State
Strong Program and Project Management skills
Full life-cycle implementation experience
Architecture, Design, Development, and Production rollout
Methodology based implementation
© 2006 Infowave Systems Inc. All rights reserved.
10
Infowave – Your Expert Partner
People
Comprehensive Domain expertise
Outstanding Technology expertise
Broad-based IT systems implementation experience
Highly effective leaders and team players
Process
Mature program management process
Proven experience with multiple development methodologies
Excellent team coordination
Organization
Executive focus and commitment
Flexible cost models
Scalable resource management and availability
Strong partnership with technology providers
Financially viable
Customer References
Delivery Locations
© 2006 Infowave Systems Inc. All rights reserved.
11
Case Study 1 – Enterprise Data Warehouse (EDW)
One of the largest Health Insurers for Medicare and Medicaid plans selected Infowave
as their Informatics and EDW implementation partner
Infowave’s responsibilities included:
Informatics Strategy
EDW - Analysis, Design, Development, and Deployment
Medicare Part C & D regulatory Reporting
BI Strategy
Care Management platform strategy
Infowave was directly responsible for the following:
Technical and Solution Architecture
Business and Systems Requirements
Data Modeling
Master Data Management
ETL Design and Development
QA
Historical Data Loads
Production Rollout of ETL jobs
© 2006 Infowave Systems Inc. All rights reserved.
12
Case Study 1 – EDW Success Factors
Methodology
Agile methodology accelerates timelines and maximizes business user participation
Detailed source system analysis with iterative Data Discovery
Dimensional data model using Ralph Kimball’s methodology is intuitive, easy to use, and
provides outstanding system performance
Data Management/Auditing
Data lineage is preserved through standard audit keys and timestamps for all records
Complements the Data Traceability and produces statistics of every process that could be used
for identifying opportunities for improvement and also provide Data Reconciliation
Load Strategy
Incremental load strategy significantly improves Data Load Performance and provides 24x7
system availability
Separate historical load strategy for optimizing load times for large volumes of historical data
Advanced Database Features
Bitmap indexes, Analytical Functions, Table Partitioning and Partition Exchange that boosts the
Load Performance and improves User experience
Template Driven ETL
Improves productivity, uniformity, and maintainability
Centralized Security
Centralized security that cannot be bypassed from any tool or application
© 2006 Infowave Systems Inc. All rights reserved.
13
Case Study 2 – Clinical Data Repository (CDR)
One of the largest Health Insurers from Hartford, CT selected Infowave as the
technology partner for their Clinical Informatics division to provide leadership and
support the implementation of the following:
Clinical Data Repository
Disease Identification applications
Clinical Analytics applications
Rules Engine
Reporting
Infowave was directly responsible for the following:
Technical and Solution Architecture
Business and Systems Requirements
Data Modeling
ETL Design and Development
QA
Historical Data Loads
Production Rollout of ETL jobs
© 2006 Infowave Systems Inc. All rights reserved.
14
Case Study 2 – CDR Solution Overview
Solution Architecture
Integrates data from more than 30 Transaction systems
Includes Members, Providers, Enrollment, Claims, Program Participation, Program
Activities, Member Interventions, Conditions, Risks, Outcomes, HRA
Provides a longitudinal view of member across time with all available history
Standardized definition for members and Master Data Management functionality
Technical Architecture
Dimensional data model using Kimball methodology for ease of use
Highly scalable and robust architecture that provides superior performance for ETL,
Reporting, and Analytics
State of the art technical architecture using Oracle 11g RAC on a 3 node SUN
Solaris cluster with Automatic Fail-over and Load Balancing
Oracle partitioning, Bit-mapped indexes
Data Volumes
More than 5 Terabytes of data
30+ Fact tables
70+ Dimension tables
20+ tables with more than 1 billion rows
© 2006 Infowave Systems Inc. All rights reserved.
15
Case Study 3 – Customer Data Initiative (CDI)
Infowave assisted one of the largest Biotechnology companies in the Bay Area with the
implementation of their Customer Data Initiative project.
Business/Project Background
Decentralized business units that operate independently
Each business unit had its own systems and databases resulting in multiple
databases with data redundancy across business units
No integrated view of Customer and Products across business Units
Project Overview
In preparation for creating an Enterprise DW, the company implemented
Customer Data Integration and Product Data Integration projects
Customer and Product data repositories were designed to serve as Books-ofRecord that will be used to implement EDW
Master Data Management, Data Cleansing, and Data Standardization rules had
to be developed and implemented
Infowave Role
Infowave consultants were involved in key roles on the project
Responsible for overall system architecture based on best of breed products,
ETL architecture, design and implementation, and overall QA
© 2006 Infowave Systems Inc. All rights reserved.
16
Case Study 4 – Safety Assessment Repository
Infowave assisted one of the largest Biotechnology companies in the Bay Area with the
implementation of their Safety Assessment Repository project.
Business/Project Background
Antiquated systems for toxicology data acquisition, mining, processing,
presentation and are not keeping up with the pace of drug development
Data integration is a major challenge for in-house and CRO toxicology data
Creating graphics and visualization is very time and labor intensive
Project Overview
Creation of an integrated and standardized data repository from internal and
CRO studies
Improves data analysis for timely decision making, overall risk assessment,
expediting data review time and FTEs required to evaluate data
Enables meta analysis and data trends across studies and programs
Provides real time analysis of on-going studies using latest version of study data
Provides process efficiencies in processing electronic data
Reduces Analysis time from “Hours and Days” to “Minutes and Hours”
Infowave Role
Infowave consultants were involved in key roles on the project
Responsible for overall system architecture, ETL architecture, design and
implementation, and overall QA
© 2006 Infowave Systems Inc. All rights reserved.
17
Delivery Models
Infowave has flexible models of delivery that can be further modified to
suit specific client needs
Delivery models
Onsite at
Client Premises
Onsite + Offsite
Near Shore
Infowave engineers
are embedded in the
client delivery teams
Key engineers in
client team
Reporting clearly to
the Client PM
Infowave sets up
delivery centre at
Infowave office
Infowave oversees
individual delivery
commitments
Joint responsibility of
deliverables
Dual Shore
Project delivery
Infowave sets up team
for full project delivery
Complete
responsibility rests
with Infowave
© 2006 Infowave Systems Inc. All rights reserved.
Infowave engineers
are embedded in the
client delivery teams
And
A team is set up either
near shore
Or
Offshore
18
Near Shore Model - 1
Technical Directions, Discussions & Software Delivery
Project Management & Administrative Control
Business Direction, Projects and Funding
Onsite at Client site
•Design
Offsite in Infowave Office
•Design
& Development
Program Management
Analysis and planning
Design
Onsite testing
Implementation
•Ongoing
& Development
Detailed design
Development
Coding
Testing
Documentation
•Ongoing
Support
Project management
Change Request mgmt
Rapid reaction support
Support
Project Management
Enhancements
Non-critical support
© 2006 Infowave Systems Inc. All rights reserved.
19
Offsite/Nearshore Delivery - 2
INFW engagements are based on talented teams that are based offsite, but close to the client site thereby
giving easy access to client.
This is one of our “biggest differentiators” from low cost Offshore resource providers
Onsite - Client Site
•Business
Users
Client Management Team
Client IT Director/VP
INFW On-Site
Bus/IT Analysts
Client On-Site
Bus/IT Analysts
Offsite – INFW Office
INFW Management Team
Dedicated Offsite Center
Offsite Center Manager (s)
Bus/IT Analyst 1
Bus/IT Analyst 1
IT
Engineer
IT
Engineer
IT
Engineer
IT
Engineer
INFW On-site
Coordinator / Delivery Manager and
Teams for Dev, QA Testing,
Content Management and Reporting
© 2006 Infowave Systems Inc. All rights reserved.
20
Management Team
President – Srinivas Pendyala
Over 22 years of extensive experience in IT industry at various levels and
worked on several technologies.
Worked as Practice Director, Chief Technical Architect at companies such as
Quovadx, Oracle Corporation & TCS
Bachelors in Engineering from I I T Chennai
Masters in Management from I I M Bangalore.
© 2006 Infowave Systems Inc. All rights reserved.
21
Contd…
Vice President – Ravi Obbu
Over 22 years of extensive experience in Operations and worked in various
industries such as Indian Armed Forces, Engineering and IT Services.
Worked as Lead, Manager, VP with Indian Air Force, DuPont and now with
Infowave.
Bachelors in Engineering from JNTU, Anantapur
© 2006 Infowave Systems Inc. All rights reserved.
22
Contd..
Vice President – Sai Alahari
Over 22 years of extensive experience in IT and worked on various technologies
such as ERP, Data Warehousing, Tech Architecture, Project Mgt and
Application development.
Worked as Manager, Technical Architect & Lead at various companies such as
Aetna, The Hartford Insurance, ADVO, Iron Mountain and TCS
Bachelors in Engineering from Andhra, Vizag
Masters in Management from XIM, Bhubaneswar.
© 2006 Infowave Systems Inc. All rights reserved.
23
Principal Office
Connecticut:
Infowave Systems, Inc
10 Waterchase Dr, III Floor
Rocky Hill, CT - 06067
Phone: (860) 760 7600
Fax:
(860) 760 7610
email: info@infowavesystems.com
www.infowavesystems.com
© 2006 Infowave Systems Inc. All rights reserved.
24