What Health Underwriters Need to Know about Life Underwriting Hank George, FALU, CLU, FLMI Life Underwriter for 36 years www.insureintell.com hankgeorge@aol.com 414.432.0967 “Perhaps the most politically compelling incremental reform would bar health status underwriting (i.e., excluding or charging high rates to unhealthy applicants” - Lawrence O. Gostin JD and Elenora E. Connors, JD, MP Journal of the AMA 303 (2010):1188 January 1, 2014 OPPORTUNITY or ARMAGEDDON? Between now and then, health carriers will write as much business as possible… …and some will offer DI, CI and LTC products which require intensive underwriting. Nevertheless, on 1/1/14, it seems likely that most health underwriters will have 3 viable options… • Find a new position in the company • Become a life, DI, CI or LTC underwriter • Leave the industry This presentation is dedicated to the second option Health underwriters enjoy the unprecedented advantage of > 1,350 days to prepare themselves! OTHER UNDERWRITING OPPORTUNITIES • DI – most like health; limited job market • LTC – focus on selected impairments; growing job market likely • CI – a sluggish market; future prospects should be bright; medicallyintensive underwriting • Life Settlements – growing market; focus on life expectancy; highly technical; most different from health How is Life Underwriting different than Health Underwriting? • Focus on death only • Impairments like osteoarthritis, IBS, most pregnancy issues…are largely innocuous • Includes aviation, avocation, occupation and other “lay underwriting” concerns • Financial aspect will be the greatest challenge for health underwriters; implications vary by product, market On the Life side… • Group and individual products • Group is corporate or association; typically combination of guaranteed issue, simplified underwriting and full underwriting as amounts of coverage increase • Individual may be fully underwritten or simplified issue; “super-simplified” is growing fast to serve so-called “middle market” • Main products: term (no cash value; pure protection) and permanent (cash value) • Face amounts as high as $50,000,000; but the average is $250K to 350K • Insured ages range from 0 to 85+; 18% now offer coverage over age 85! • Older age (65+) is fastest growing market • Stock, mutual and fraternal insurers • Over 150 significant domestic carriers • Largest concentrations of larger carriers Midwest and Northeast; not much left West of the Rockies Life Distribution and Producers • • • • • • Career agent Independent agent P+C-based agent Broker Debit and final expense agents Alternative distribution: bank, direct mail, Internet, telephone, worksite etc. Reinsurance plays a HUGE role • Insurers have treaties (agreements) with 1 or more reinsurers and cede that portion of the risk not fully retained • Reinsurers may retrocede part of risk to retrocessionaires (reinsurers who insure reinsurers) • Automatic (accepted as is by reinsurer; underwriting by insurer only); facultative (reinsurer underwrites and makes offer) • Reinsurers are highly influential in terms of direct carriers’ underwriting practices Full Life Underwriting is REQUIREMENT INTENSIVE • • • • • • • • MIB is essentially universal Non-medical, paramedical, MD exam 70%+ use teleunderwriting APS – age/amount and elective Blood, urine and oral fluid profile Motor vehicle report (MVR) Inspection report/PHI Financial records, court records, data from other electronically-accessed sources • Rx profiles • PSA screening • ECG • Abominations: Exercise ECG, Chest X-ray • Reflexive tests include CDT, HbA1-c, NTproBNP, HCV, HBV and microalbumin • 90%+ use 1 or more reinsurer manuals • 70% of teleinterviews outsourced; home office underwriters rarely do teleinterviews • Average pending time: 22 days • Engines (straight-through processing) finally gaining traction • Much more producer contact in most life underwriting domains • Telecommuting/remote underwriting increasing exponentially • Contract underwriting growing • Outsourced underwriting not big (yet) Life Underwriter Compensation • Varies WIDELY by company, market, geography • Chief underwriter: $100-250K+ • Senior underwriter: $50-125K • Trainee underwriter: $35-60K Source: 2009 Underwriting Management Survey International Life Underwriting is growing by LEAPS AND BOUNDS! • China, India, Southeast Asia • Latin America • Eastern Europe, Middle East • Fluency in a second language is a HUGE asset What would I do if I were a health underwriter who wanted to get into LIFE, DI, CI or LTC UNDERWRITING with a 1350-day head start? LEARN & NETWORK LEARN • LOMA Introductory Underwriting Course – www.loma.org • On the Risk - ualert@yahoo.com • Hot Notes - esther@hankgeorgeinc.com • JournalScan - all HUSG members • Underwriter e-Alert - ualert@yahoo.com • Underwriting: What Every Producer Must Know - www.hgipress.com • Take full advantage of www.insureintell.com ALU PROGRAM • AALU, FALU designations • Certain LOMA courses + 3 ALU courses • Textbooks inexpensive and excellent learning resource • Nearly 50% of life companies prioritize for hiring FALUs! NETWORK • Join the AHOU – get the annual Proceedings, all surveys, On the Risk included – inexpensive - www.ahou.org • 2011 – Las Vegas • 2012 – Orlando • 2013 – Phoenix It is well worth belonging even if you do not attend the annual conference! • Regionals – Midwest (Milwaukee, 9/10), New England (Worcester, 10/10), Southeastern (SEHOUA) and Western (WHOLUA) • State/Local – most successful include: Twin Cities, Chicago, Wisconsin, NY City (MUD Group), Hartford/Springfield, Michigan, Central Illinois, Texas…and CUF – which we just launched in Charlotte! • Contact me - or - visit AHOU.org for more information • These events are your #1 chance to network! • It’s axiomatic: the more people you know, the better your odds for success! Can a Health Underwriter become a Life Underwriter? Absolutely! A friend of mine who spent 25 years in health underwriting made the transition and is now a telecommuting life underwriter for one of the best companies on the life side! “Ya snooze, ya lose!” At best, 20-25% of health underwriters will find positions in life underwriting We can organize inexpensive learning experiences teaching life underwriting to health underwriters…anywhere we have a group who are proactive in preparing for career change! At the end of the day, we are all brothers and sisters, bound by a uncommon gift It is a true test of our character whether or not we help one another in these difficult times