10 Things You Can Do Today to Help Your Clients Save Time and Money Use the Force Luke! Douglas Sleeter, Founder and President The Sleeter Group About Doug Sleeter The Sleeter Group 700-member Accounting Consulting Group Author – Textbooks and Reference Guides Consultant to Software Developers CPA Practice Advisor Columnist, Successful Small Business Consulting Top 25 Thought Leaders, 2011 and 2012 Accounting Today Top 100 Most Influential People in Accounting for 2008, 2009, 2010, 2011 2 The Old World Client Live Data Desktops/ Servers Communication Accountant Travel or RDP E-mail or FTP Both Ways LANs/ VPNs • Expensive • Complex • Must Coordinate with Client Accountant Copies of Data Desktops/ Servers LANs/ VPNs • Data Gets Out of Sync • Security Lapses Everywhere • Very Inefficient The New World Client Manage Data Operations Communication Internet Cloud Timesheets Security Bookkeeping Software Payroll Job Costing POS Dashboard • Anytime/Anywhere • Enhanced Security • Less Expensive Accountant Consulting Taxes Live Data CFO Services Dashboard • Data Always in Sync (Live) • Simplicity • Reduced Client IT Needs Chunkification of Business Processes Accountant Branded Secure Web Site GL, Reports & Dashboards Zero Entry Buyer Customer Shops and Places Order Human Enters Order into Online Shopping Cart, or into POS, or Phones the Seller who Enters the Order Seller Seller Receives Order Electronically Seller’s Cloud Solution Converts Order into Invoice and Sends Electronic “Bill” to Customer. Also sends order to fulfillment Customer’s Cloud Solution Converts “Bill” into a Payable Transaction and starts the payment approval process Human Review of Auto-Entered Data (Account, Dept., and Job Codes) Seller receives funds electronically in bank, and the Cloud Solution records the receipt in the accounting system Customer Initiates Payment via Electronic Bill Payment System Bookkeeper Reconciles Transactions (Human Review of Auto-Entered Data) 6 How Zero Entry Changes Everything • For Bookkeepers – – – – Very Little Data Entry (Not Zero, but Close) Paperless Document Management Opt-in Managing Data Flows Between Chunks Reconciling the Pieces • For Accountants/Consultants – – – – Evaluate, Compare, Evangelize (sell) Install, Configure, Connect, Test, Monitor Change Management Catalyst Become a Lego Master Opportunity! 7 Leading Clients Across the Chasm Technology Adoption Curve Innovators 2.5% Early Adopters 13.5% Early Majority 34% Late Majority 34% Laggards 16% Based on Geoffrey Moore - Crossing the Chasm 2013 Awesome Applications • • • • • • • • • Avalara Avatax Bill.com BillQuick Cloud9 Real Time Concur small business QuickBooks Online SmartVault Xero Zoho CRM www.sleeter.com Setting the Foundation 1. Go Paperless and get your clients paperless. 2. Organize Yourself - Use OneNote to organize all of those bits of important information that you need to remember 3. Improve meetings - Using LiveScribe to produce full reports of client meetings including audio recording of the conversations. Paperless • Dump the File Cabinets • Get Paperless – Stay Paperless – SmartVault – Fujitsu ScanSnap – Cannon Scanners – Adobe Acrobat – www.totallypaperless.com 11 Microsoft OneNote or Evernote • Digital Notebooks • Secure sharing, collaborative, cloud or local 12 Improve Meetings • Livescribe SmartPen • Record everything you write and hear. • Tap anywhere on your notes to replay the audio from that moment in time. 13 Virtualize and Collaborate 4. “Virtualize Your Presence” - Use online meetings with clients including recording client consulting sessions. GoToMeeting.com, Google+ Hangouts 5. Collaborate - Use Google Docs for collaborative document creation with clients and colleagues. 14 Virtualize Your Presence • Online Meetings – GoToMeeting/GoToWebinar – Google + Hangouts • Remote Assistance Tools – Remote Desktop – GoToAssist – LogMeIn • Instant Messaging – Google +, Yahoo Messenger, Zoho Chat 15 Google Docs – Zoho Docs • Securely share collaborative documents, spreadsheets and presentations 16 Secure the Fort 6. Secure Your Data Transfers – Use Dropbox, Box.com, Skydrive, Sharefile, or Google Drive to share files with colleagues and clients. 7. Get your clients’ QuickBooks files hosted in the Cloud or convert them to QuickBooks Online or Xero 17 http://db.tt/pqhjD6d • Files automatically sync across multiple computers, and the Web when files change • Version history • Share folders • 2GB free / up to 100GB paid • Windows, Mac & Linux • Secure – – Transmitted via SSL – Stored with AES-256 encryption • SAS 70 certified • Mobile apps available & integrated Google Drive • 5GB Free • 10GB max file size • Windows, Mac & Android • Integrated with Google Docs • • • • On-line file storage and sharing across devices Supports Windows, iOS & Android today Integrated with Office 2010 menus 7GB – FREE! • 5GB free • SSL transmission / 128bit encrypted storage • Multi platform – Windows, Mac, iOS • Folder independent • File versioning • Outlook plugin • Great user experience! • Administrative control Hosting QuickBooks in the Cloud • Cloud9 Real Time • Right Networks • Many others • Make sure you choose a Licensed Intuit Hosting Company 22 Improve Productivity 8. Learn what CRM and project management tools are going to help you in your practice. Method CRM, Results CRM, Zoho CRM 23 Deepen Client Relatinships 9. Use Bill.com to take AR, AP, and Cash Forecasting to the cloud. 24 Multiple data flows across systems Accountant Business Link to bank Customers Vendors Sync to accounting software Zero Entry Cash Flow Forecasting Business Insight Transform Your Value 10.Use Dashboarding tools to develop deeper engagements with clients. QQube, Profitsee, WebKPI, Corelytics 27 Thank You! Douglas Sleeter www.sleeter.com 925-416-6300 Doug@Sleeter.com • Accounting Solutions Conference • Ceasars Las Vegas – November 3-6, 2013 • Sleeter Group Consultants Network • 700 Consultants in US, Canada • Education (Seminars, Webinars, Books) • Developer Consulting (Marketing and Product Strategy)