New Trends in USAID Procurements The transition towards e-Payments April 9, 2013 1 What we will cover today Agenda 1. Introductions 3 2. USAID’s Commitment to e-Payments 4 3. USAID Tanzania: Mission Perspective on e-Payments 11 4. Assessing viability of e-Payments 19 5. Practical Tips for Implementation 22 6. Q & A/Upcoming Events 28 2 Introductions Nandini Harihareswara Operations Director & Sr Partnerships Officer Nya Kwai Boayue Acquisition and Assistance Specialist USAID/Tanzania Hamilton McNutt Program Manager, Payment Innovations Anthony Latta Treasurer, Finance and Administration Svitlana Hall Operations Associate, Finance and Administration 3 USAID’s Commitment to e-Payments 4 Why USAID Supports e-Payments 1 Foster cost savings and improve aid efficiency Increase transparency and reduce leakage and waste 2 3 4 5 Reduce security risks to program staff Improve access to financial services for the poor and unbanked Catalyze development of new and innovative financial products for the poor and unbanked 5 USAID’s Commitment to e-Payments Direct funding and support to technical assistance programs and partnerships fostering the development of e-payments Tools and trainings to assist partners in choosing payment platforms Encourage the transition to electronic payments (including mobile money) in USAID programs and operations where appropriate Development of a system to track the usage of electronic payments E-payments incorporated into project design, procurement language and existing measurement systems. 6 USAID Procurement Executive’s Bulletin • Evaluate e-payment alternatives, Include e-payments use in concept papers, applications & proposals, if appropriate USAID PROCUREMENT EXECUTIVE’S BULLETIN NO. 2012-05 (7/12/2012) • Examples of operational costs that can use epayments:(1) temporary staff salaries; (2) vendor payments; (3) travel per-diems. • Examples of program costs that can use epayments: (1) cash for work; (2) payments to trainers; (3) intra-value-chain payments; (4) grants to beneficiaries. • Missions can elect to make use of e-payments an evaluation factor in solicitation documents. 7 The Philippines ALL SOLICITATIONS FROM THE MISSION ENCOURAGE THE CONSIDERATION OF ALTERNATIVE PAYMENT METHODS • Request for Proposal No. SOL‐492‐12‐000033, Facilitating Public Investment (12/8/12): L.5 ADDITIONAL INSTRUCTIONS TO OFFERORS (6) Electronic Payments USAID encourages the Contractor to consider alternative methods of payment, especially electronic forms of payment, in place of cash payments when appropriate. 8 Afghanistan THE AFGHAN MISSION IS PROMOTING THE USE OF E-PAYMENTS IN PROCUREMENTS • Request for Proposal No. SOL-306-13-00002, Regional Agricultural Development Program – South (#2) (1/22/13): This RFP includes the use of electronic payments in the Statement of Objectives the ability to address and implement key areas of the Statement of Objectives in the Technical Evaluation Criteria. USAID, through the Financial Access for Investing in the Development of Afghanistan (FAIDA) program and other programs, has encouraged the use of electronic payments, including mobile money . . . The contractor should utilize these services to the greatest extent feasible within its company policy to strengthen the efficiency and security of financial transactions at all stages of value chain activities. 9 Haiti THE MISSION IN HAITI REMAINS A LEADING ADVOCATE OF MOBILE MONEY • Request for Proposal No. SOL-521-12-000021, Haiti Feed the Future Partnership: Northern Corridor (2/14/12): C.6.3.3 SUB RESULT 3.3: INCREASED ACCESS TO FINANCIAL PRODUCTS …The Contractor shall also explore the possibility of utilizing mobile money technology for conducting financial transactions (payments for purchases, cash transfers, payroll, credit disbursements, credit repayments, etc.). • USAID/Haiti included language requiring support of mobile money in a solicitation in 2011: The implementer shall support the Haiti Mobile Money Initiative, where feasible, including the payment of staff, the purchase and sale of goods and services associated with program implementation. The Mission will determine the range of allowable cost mobile money services utilized by the contractor/grantee. 10 USAID Tanzania: Mission Perspective on e-Payments 11 Tanzania’s Mobile Industry by the numbers 12 Source: World Bank/GSMA 2011 Mobile Phones vs. Bank Penetration in Tanzania Mobile Telephone vs. Bank Penetration in Tanzania 35000000 30000000 21.5 million 25000000 20000000 15000000 10000000 5000000 0 2004 2005 2006 2007 Depositers with Commercial Banks 2008 2009 2010 2011 Mobile Cellular Subscriptions 13 Source: World Bank Databank Tanzania: Bank Branches vs. Mobile Money Agents 18000 17,000 Interviews* 16000 14000 12000 ATMs 10000 Bank Branches 8000 6000 Mobile Money Agents 4000 2000 1608* Work Bank 594* Work Bank 0 2012 *Projected bank branch growth Source: World Bank 2010/TDY Interviews 2012 * Estimation combines agents who serve more than one MNO 14 Mobile Money Products Available in Tanzania? 15 Areas Of Action Integrating language encouraging e-payments into future solicitations Integrating the use of epayments in long term development programs, (e.g., Feed the Future, Maternal Health, Health Systems Strengthening, etc) The Mission is focused on moving away from the use of cash for the following reasons: • Safety. Program staff holding large amounts of cash going to the field are at risk for theft or other acts of violence. • Transparency & Leakages. A high level of cash based payments in programs can lead to a higher level of leakages. E-payments provides a paper trail. • Efficiency. By using e-payments, program staff can focus on programmatic work and Finance/Administrative staff can be more effective with the use of e-payments. • Scale. Programs, if successful, can be scaled up quickly when using e-payments. 16 Areas Of Interest Agriculture and Work with program technical teams to examine key payment streams within health or agricultural value Health chains that experience pain points with cash Programs management Capacity building activities Encouraging programs conducting intensive capacity building activities to assess and implement alternative payment methods for per diem and travel cost reimbursement disbursed to training attendees Operations and Finance Working with implementing partners to encourage use of e-payments in the payment of per diems, travel advances, and other payments made to program staff that normally occur in cash 17 Current Program Integration The following programs have already begun exploring ways to integrate mobile money into their programs and operations… Program Objectives Use of e-payments Tanzania Staples Value ChainNAFAKA (ACDI/VOCA) Improve smallholder farmer productivity and profitability within the maize and rice value chains Beginning to evaluate how to facilitate mobile payments between small holder farmers and agricultural input companies. Community Health Workers-Pathfinder Builds community health systems in 35 districts in Tanzania in order to support a range of health challenges from HIV/AIDs to family planning. Uses M-Pesa to disburse monthly stipends to 3,500 community health workers throughout the country. 18 Assessing Viability of e-Payments: Costing Utility Tool 19 Process for making an informed decision and the tools to help you get there 1) Where is cash used in my program and my operations, and is it a problem? Available Resource: Cash Scoping Survey 2) Does the country I work in have appropriate electronic payment infrastructure and regulatory policy? Upcoming Resource: Country Wide e payment due diligence guidance 3) Assess provider capabilities and get a better understanding of products offered. Available Resource: e-Payment service provider due diligence guidance 4) Analyze the costs associated with cash management vs. a transition toward e-Payments Available Resource: Cashing Utility Analytical Tool 5) If you do find provider capabilities and clear benefits to your program, develop an implementation plan and implement the transition. Upcoming Resource: Standard operating procedure guidance 20 Costing Utility Tool Example 21 Practical Tips for Implementation: Chemonics 22 Establish Internal and External Needs Internal External • Accounting systems • Record keeping (audit trail) • Operation procedures • Mobile Network Operator vs. Bank • Selecting a provider • Access to payment system MNOs vs. Banks Country context Example from the field: Philippines Mobile money vs. mobile wallet Geographic distribution Internal – Accounting system • Ensure accounting system is ready • Start small and with your staff Internal – Audit trail Internal – Operating procedure Mobile Money vs. Checks Mobile request Check request Approval Approval Upload Payment Release Prepare check Release check payment Payment approval Payment confirmation Sign check Copy check Questions and Answers 28 Upcoming Events CRS Webinar on their experiences with electronic voucher systems in Haiti (11am-noon); Info: fredrik.winsnes@nethope.org April 11 Replay of the Trends in USAID Procurements for audiences in East Africa and South East Asia (8 am EST); info: hamilton.mcnutt@nethope.org April 25 Ask the expert Twitter Session with USAID Mobile Solutions Division (11am-noon EST); Info: nandini@usaid.gov April 23 May 2 NetHope/USAID Webinar on lessons from Tanzania and Uganda in electronic payments (8am EST); info: JChen@qedgroupllc.com 29