Save the Trees

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Create the
Future You
Want
An Empowering Partnership
Presented By:
Jim Bowser
Dave McLaughlin
Bruce Haber
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Today’s Agenda
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Emerging Challenges facing organizations
Desired Business Outcomes
Environmental Impact
Choosing the Best Partner
Scanning & Document Capture
Electronic Document Management
Mobile Printing
How Ricoh Can Help
– Document Capture, Process, Routing & Output Cost Recovery
– IT Services (Network Monitoring, Firewall, Backup & Recovery.
– Copy, Print, Scan, Projection & VoIP Phone Systems Video
Conferencing Hardware
Create the Future You Want
Emerging Challenges &
Desired Business Outcomes
Create the Future You Want
Emerging Challenges
• Economic — Growth, efficiency, cost control
• Information — Manage new flood of data, information
• IT Upheaval — Cloud computing, security
• Workforce — Retiring knowledge, incoming Gen-Y
Economic Challenges
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Drive cost-effective growth
Manage pressures on margin, revenue
Control escalating costs
Discover new efficiencies to reduce expense
Expand into new markets
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© 2012 Ricoh
Information Challenges
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Manage information overload
Reduce information redundancies
Capture and leverage useful business information
Minimize costly “junk” on servers, cloud storage
Create an efficient information infrastructure
*
*IDC Study 2012
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© 2012 Ricoh
IT Upheaval Challenges
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Manage migration to the cloud
Monitor strain on IT resources
Provide IT staffs with time to design and implement
Develop holistic view of information infrastructure
Safeguard company and customer data
*IDC, 2012 study,
**Gartner, 2012 study
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© 2012 Ricoh
Workforce Challenges
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Provide workers with anywhere, anytime access
Integrate Bringing Your Own Devices — smartphones, tablets
Manage emerging connectivity and security issues
Capture retiring knowledge, transfer to Gen Y
*The Pew Research
Center 2011 Study
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© 2012 Ricoh
Desired Business Outcomes
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Achieve environmental sustainability
Drive cost effectiveness
Ensure information security & compliance
Streamline business processes
Manage organizational change
Maximize iWorker productivity
Optimize information
Build a strategic infrastructure
© 2012 Ricoh Americas Corporation. All Rights Reserved.
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Environmental Impact
Paper Stats
Statistics Validated By Industry Experts
– 45% of print jobs are thrown away the same day – PARC (Palo Alto
Research Center)
– 15% – 45% of print jobs are photocopies – Infotrends
– 50% of pages printed are email or internet pages – Infotrends
– 25% of pages printed are banner pages – Gartner
– 50% of paper documents are keyed into computer systems – IDC
– 25% of printed digital original documents are rekeyed into computer systems
- IDC
– 80% of employee prints are single sided - IDC
Dinner in New York
International Recognition
2012 Global 100 Most “Sustainable” Corporations in the World
Ricoh has been listed as one of 100 companies from 2005 to 2012 for
8th year in a row.
http://www.global100.org : 100 companies listed
http://www.ricoh.com/info/110203.html : Ricoh News on Feb. 3, 2011
2012 World’s Most Ethical Companies
Ricoh have been named one of “World’s Most Ethical Companies” by
the Ethisphere Institute for fourth year in a row from 2009 to 2012.
This award recognizes “Real and Sustained Ethical Leadership” within
various industries.
http://www.ricoh-usa.com/news/news_release.aspx?prid=617&alnv=pr
release
http://ethisphere.com/2011-worlds-most-ethical-companies/
: Ricoh press
: 2011 Listed companies
Ricoh recognized by oekom research as one of the ‘World's Best
Office Electronics Companies in Social and Environmental
Performance’ in 2011. (#1 out of 14 companies in the sector)
http://www.ricoh-europe.com/about-ricoh/news/2011/20110815-oekom-research-RicohWorlds-Best-Office-Electronics-Companies.aspx : Ricoh press release
http://www.oekom-research.com/index_en.php : oekom Research
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Making The Initiative Work
*TCO : Total Cost
of Ownership
Good for “Environment”
(CO2/Energy & Paper
Resource Savings)
Good for “Economy”
Good for “People”
(Saving money/ Low TCO*)
(High Productivity/ Less
Waiting Time)
Saving Energy & Paper should be good the economy and employee productivity.
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Green Mode Activated Program
Green Production: Zero Waste to Landfill
At all Ricoh Group plants in the world since March 2002
All US and Mexico sites have been in Zero Landfill since March 2001
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Ricoh’s De-manufacturing Process
SHOW VIDEO
© 2012 Ricoh Americas Corporation. All Rights Reserved.
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Choosing the best partner
To achieve your desired
business outcomes
FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH
Ricoh Best Practices & Areas of
Opportunity
MFP / Fleet Solutions - "Light Up the Panel":
 Distributed Capture / Scanning
 Print Driver / Device Management
 Output Management & Cost Accounting
 MFP / Print Security and Card Authentication
 eFax Server / FoIP - no more MFP Fax cards
Imaging (advanced capture) Solutions:
 Business Process Automation (AP/AR, HR, claims, workflow automation)
 Content Management Solutions
 Advanced Capture (mobile capture, database lookup, electronic forms)
 MS / PS Combined Solutions (i.e. Digital Mail, Central Scanning Operations)
Other Workflow / Strategic Solutions:
 Mobile Business Initiatives (mobile scan, capture and print)
 Digital forms
 Document / Data Security (Digital Rights Management)
Document Scanning & Capture
FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH
Scan / Capture Points
Web
MFD
Smart Phones
& Tablets
Electronic
Mobile
Scanner
Paper
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Create “One
Touch” Buttons for Improved Efficiency
(Scanning on the Ricoh MFP/Copier)
Database “lookup”
(Oracle, SAP, etc.) to
auto-populate fields
(functional illustration of AutoStore, GlobalScan and eCopy solutions)
Create “buttons” to
Prompt for index data
such as PO Number,
Vendor Number,
Name, etc. and
store/route to folder,
workflow or database
123456
PO Number
Scan to email, folder,
USB, google, dropbox
Vendor Number
R54321
Vendor Name
Scan to A
FaxC M E
(analog / digital / FOIP)
Amount $
Scan & OCR
to Word/Excel &
Searchable PDF
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Scan Confidential,
PII, HIPAA, SOX, etc
$ 7, 5 0 0
Scan Invoices, HR ,
Financial Records,
Invoice Number
A987654
Contracts, etc
Scan, Extract and
Route using
OCR / Barcode
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BackScan
Note: Buttons and processes are customizable by MFP and centrally managed.
Electronic Document Management
FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH
Look familiar?
Benefits of going digital =
Immediate Benefits
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Retrieval Times Reduced 30 - 90%
Transactions Increases Per Employee 25 - 50%
Near-Instant Access Network / Internet
Reduction of Storage Office Space 50 - 80%
Greater Accountability Internally/Externally
Improved Conformity to Retention Policies
Intermediate Benefits
• 50 - 90% Reduction in Internal & External Fax,
Mailing, and Copying Costs
• Shipping or movement of physical documents
between multiple locations and or offsite storage
is significantly reduced if not eliminated.
• Improved Physical Security
Potential Strategic Benefits
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Improved Customer Service
Improved Information Flow
Reduced Administration Workflow
New Potential sources for Data Analysis
Simplified Data Backup Procedures Ensuring
Disaster Recovery
Ricoh DocumentMall Solution
FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH
What is Ricoh DocumentMall
• Ricoh’s document storage and management solution
Software as a Service (SaaS) solution utilizing “cloud” technology
Highly secure – enterprise class solution designed for SMBs and
departmental workgroups (built on EMC Documentum)
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Hosted, Managed and Supported by Ricoh
– Archive, search, retrieve and share printed and electronic documents within
the organization and among outside partners and vendors
– Secure and accessible anytime / anywhere via the internet
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Helps companies do more with less
– Streamlines document processes
– Supports disaster preparedness and regulatory compliance
– Reduces hardcopy output, storage and shipping costs
– Eliminates large upfront investments in hardware, software and maintenance
agreements
– Requires little to no IT support
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What is DocumentMall
DocumentMall Connects People with the Information They Need –
Faster and at a Lower Cost
Billing companies
Claims Processing
Patients
Labs
Medical Services Providers
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DocumentMall provides a common access
point letting you share and collaborate
outside the corporate firewall and without
changes to corporate security policies
Automates & Simplifies Workflow
•Documents can be uploaded to DocumentMall several ways
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Paper files placed on MFP and scanned directly to DocumentMall (Indexing can be done through
Barcode or 3rd party solutions)
Electronic documents imported from a pc or network
Emailed or Fax into DocumentMall
•Immediate and controlled access to information
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Physicians
Billing services
Paper – based
documents
Electronic Documents
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Find Information Quickly
•Reduce time looking through filing cabinets, searching network drives and
requesting information from offsite storage
•Advanced indexing and search capabilities let you find documents fast
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Find all documents associated with a patient name or patient ID number
Or, narrow your search to find the exact document you need
Improve processing and responsiveness
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Referring doctors, Hospitals or other
healthcare facilities
3rd party billing company
Insurance providers
Patients
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Improve Security & Support
Regulatory Compliance
•Audit capabilities support compliance with regulations (SOX / HIPAA)
– Audit documents, users and the entire account
•Security features (permission sets) lets administrators define controls
to grant or limit access to information as defined by regulatory guidelines
•SAS 70 Type II* data center
– Supports business continuity and disaster
readiness
protection for regulated documents
– Savvis managed service data center .
*A SAS 70 examination is widely recognized, because it represents that a service organization has been through an evaluation of their internal
controls as they relate to an audit of the financial statements of its customers. A Type II report not only includes the service organization's
description of controls, but also includes detailed testing of the design and operating effectiveness of the service organization's controls.
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Mobile - Pad, Phone or Tablet
Ricoh DocumentMall Demonstration
FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH
Mobile Printing
FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH
Mobile Printing
Submission
Authorization
Processing
A user can submit
documents 4 ways:
• Email
• Mobile printing apps
• Web upload
• PrintWhere driver
• User authorization
provided by
integration with
LDAP/AD or PrinterOn
managed ACL
(Access Control List).
• Documents are
processed and
converted securely
by your Private
Cloud.
• Authentication
manages both printer
discovery and
document submission
HotSpot Enterprise
Workflow
• PrinterOn's content
based format
recognition ensures
reliable processing,
built in compression,
improved efficiency
and encryption
provides additional
security
Printing
• Encrypted
documents are
collected by Print
Delivery Station.
• Co-deploy with
FlexRelease
Server,
Equitrac/PCC,
Pharos, etc., can
provide swipe or
proximity card
tracking & billing
• Support for
Follow-Me print
capabilities
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Exceptional Technology
Core Technology Platforms:
A partner that continually develops
innovative technologies to achieve today’s
customer desired business outcomes in
business information solutions,
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Printing
Mobility
Customizable
Cloud-Enabled
Eco-Friendly
© 2012 Ricoh Americas Corporation. All Rights Reserved.
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