Cisco BYOD Smart Solution: Freedom, Flexibility & Choice to Work Your Way Lanre Akanni Director, IN-FM © 2013 Cisco and/or its affiliates. All rights reserved. 1 Agenda Market Trends Challenges Where are You in the BYOD Journey? Cisco BYOD Smart Solution Getting Started Market Trends BYOD By the Numbers 15 billion 90% networked mobile devices by 2015 of organizations will allow personal devices for work use by 2014 3 out of 4 employees use multiple devices for work 55% of employees work outside the office regularly 38% 60% of organizations expect to stop providing devices to worker by 2016 of organizations don’t have specific policies on device usage at work Challenges BYOD - The Evolving Workplace How You Worked Depended on This… Now it Depends on This… HARDWARE Wired SOFTWARE APPLICATIONS Wired + Wireless Challenges Managing BYOD - A Company-Wide Project Compliance Operations Network Team Security Operations Endpoint Team Application Team Human Resources Challenges Users and IT – the Key Issues Performance Security Management Complexity Complexity Collaboration Where are you on the BYOD Journey? A Broad Range of Use Cases ? Don’t Ask, Don’t Tell, Don’t Know, Don’t Allow Personal Devices Not Allowed on Corporate Network Unauthorized Network Access, Security and Other Issues Basic BYOD Policy Enhanced BYOD Policy Advanced BYOD Policy Basic Services, Easy Access Secure Access to Business Applications Onsite / Offsite Secure Access to All Applications, New Services, Full Control Personally-Owned Devices Allowed Simple Guest-Like Access Multiple Device Types, Multiple Access Methods Any Device Types, Any Ownership Cisco BYOD Smart Solution Introduction – Unified Access Foundation with Collaboration Unified Access: the foundation • One Policy Workspace Productivity Applications Collaboration Workspace Management 3rd Party Cisco WebEx Cisco Jabber • One Management • One Network 3rd Party MDM: industry’s only integrated approach Collaboration: unsurpassed productivity experience Secure Mobility Policy Management Core Infrastructure MDM Unified Access Cisco ISE Wired Firewall Wireless Cisco AnyConnect Cisco Prime Infrastructure Cisco BYOD Smart Solution • Modular building block approach • Validated solution • End-to-end support • Integrated roadmap to provide solution value and investment protection Technical Support Services • BYOD services from planning through implementation BYOD Professional Services One Integrated Technology and Services Framework Corporate or Personal Device or Endpoint Workspace Productivity Apps Workspace Management Security Mobility Policy Management Core Infrastructure Cisco BYOD Smart Solution Core Infrastructure – Effective Workspace Delivery Customer Benefits • One Network • Common LAN & WLAN fabric & operating system reduce CLI clutter and fatigue, provide consistent features across LAN & WLAN • Network-wide visibility enables faster troubleshooting with end-to-end application visibility and control • Consistent policy across LAN & WLAN improves user experience, policy follows the user across the LAN & WLAN • One Management • Unified LAN & WLAN management simplifies IT operation with a single view • End-to-end application and service assurance quickly isolate and remediate application performance issues Business Challenges • Performance – more devices, more bandwidth • Management – separate management of wired, wireless, and remote access networks Cisco Advantage • Gartner Magic Quadrant leadership • The only Unified Access solution that can easily accommodate 802.11ac bandwidth demands • Investment protection Cisco Products • Cisco Catalyst® Converged Access Switching • Cisco Mobility • Cisco Prime™ Infrastructure Cisco BYOD Smart Solution Policy Management – The Right People, Right Devices, Right Information Customer Benefits • One Policy • Unified policy management makes • • • • operations more efficient Simplified onboarding improves the user experience Context-based device profiling and posture provide secure access Mobile device management integration extends the reach of MDM solutions Network enforcement and control decrease operating costs Business Challenges • Management – Separate network and policy management systems reduce visibility and take more staff time to administer • Security – identifying, onboarding, and enforcing access for all mobile devices and users • • • • Cisco Advantage Gartner Magic Quadrant leadership Unified policy for LAN, WLAN, and VPN Self-provisioning of user devices Automated identification and profiling of any device accessing the network Cisco Products • Cisco Identity Services Engine (ISE) Cisco BYOD Smart Solution Secure Mobility – Seamless “Anywhere” Access Customer Benefits • Secure access for 3G/4G, Wi-Fi, and wired networks Business Challenges • Security – administration of roaming devices & users, determining posture of devices on the network • Context-aware, comprehensive, preemptive policy enforcement Cisco Advantage • Intelligent, simple, always-on connectivity • Superior security with minimal investment • Highly secure mobility for managed and • Industry-leading web security filtering unmanaged devices • Zero-touch service and management activation • Cisco AnyConnect Secure Mobility Client Cisco Products • In Service Software Upgrade (ISSU) capable • Cisco ASA Next-generation Firewall • Split tunneling capability for laptops • Cisco AnyConnect® Secure Mobility Client Cisco BYOD Smart Solution Workspace Management – Manage & Secure the Device & Workspace Customer Benefits Business Challenges • Cisco ISE policy compliance and rule • Management and security associated with large setting is integrated with an MDM to provide an enhanced solution Cisco Advantage deployments of mobile devices • Cisco provides flexibility to IT departments by • MDM helps establish policies such as: • Encrypted storage or PIN-lock requirements • Device location tracking • Device remote wipes • Camera and video recorder disable features partnering with a variety of MDM vendors • ISE and MDM integration provides tighter security than an MDM alone • Integration allows simple one click management of mobile devices Cisco Products • Cisco AnyConnect Secure Mobility Client • Cisco has a broad ecosystem of MDM partners, including Airwatch, Good Technology, Fiberlink, MobileIron, SAP / Afaria, and Citrix / XenMobile Cisco BYOD Smart Solution Workspace Productivity Applications – Collaboration on Any Device Customer Benefits • Enable collaboration on new devices such as Ipad’s, Android phones etc.. • Conduct virtual meetings with screen sharing, voice and video to increase productivity • Improve customer responsiveness by enabling quicker access to experts and information. • Improve job satisfaction and workforce retention by providing more flexible work options and supporting better work / life balance. • Find the right people, determine their availability, and collaborate to get answers and make decisions faster. Business Challenges • Collaboration – difficult to get consistent collaboration solutions on a broad range of devices, both company- and user-supplied Cisco Advantage • UC Gartner Magic Quadrant leadership • Web Conferencing Gartner Magic Quadrant leadership • Available on the broadest range of platforms and devices Cisco Products • Cisco AnyConnect Secure Mobility Client • Cisco WebEx® • Cisco Jabber™ Cisco BYOD Smart Solution Case Study –Transportation Company Challenges • Provide secure wireless network access across 3 locations • Provide seamless mobile experience on employee-owned mobile devices and corporate laptops • Provision for different access rights for different user types across the network • Multi-platform support for Windows 7, XP, MAC OS, and iOS Business Value Solution • Cisco ISE solution provides authentication and profiling to effectively manage and control endpoints • Certificate-based authentication ensures that corporate assets can be accessed according to specific policies Cisco ISE solution allows company to effectively and securely control access for corporate-issued devices while providing flexibility with user-owned personal devices Cisco BYOD Smart Solution Case Study – Hospitality Company Challenges Solution • Requirement for policy-based • Full BYOD solution deployment, including Cisco user authentication • Requirement for end-point security assessment and access control • Requirement for multiple authentication methods including 802.1x • Requirement to build a guest network supporting 500 rooms (165,000 square meters of floor area) WLAN managed by Cisco Prime, Cisco ASA 5585, and Cisco ISE, with Cat 6k and ISR G2 • Cisco ISE deployed for profiling and posture; Cisco CleanAir, Mobility Services Engine, and Wireless IPS in the WLAN deployment Business Value Approach that includes routers and switches, security, and mobility all working together to provide a greater level of functionality and manageability for guest and employee networks Cisco BYOD Smart Solution Services Case Study – Retail Challenges • Validate current BYOD environment and drive efforts to expand it • Create IT strategy for expanding retailer’s Business Value • Engage BYOD strategy and analysis service • Work with Cisco Services to develop BYOD • Strengthen security of mobile network mobility initiatives Solution roadmap • Develop role-based access controls to improve network security and maintain compliance Gained competitive edge with flexible workplace that encourages employee productivity Cisco BYOD Smart Solution Summary – Anywhere, Any Device, Any Time Employees IT Increase agility Increase connectivity & productivity Drive new business models CTO Maintain business relevance Attract & retain employees CEO Innovation Speed time to market Where are you on the BYOD Journey? Applying the Appropriate Cisco Solution ? Corporate-owned devices only • • • • Cisco Catalyst Switches Cisco Mobility Cisco Prime Cisco ISE Guest-like access for personally-owned devices • • • • Cisco Catalyst Switches Cisco Mobility Cisco Prime Cisco ISE Access to some company apps while working offsite with a personal device • • • • • • Cisco Catalyst Switches Cisco Mobility Cisco Prime Cisco ISE Cisco AnyConnect Cisco ASA Firewalls Get expert advice while closing a deal at client location. • • • • • • • • Cisco Catalyst Switches Cisco Mobility Cisco Prime Cisco ISE Cisco AnyConnect Cisco ASA Firewalls MDM Partners Cisco Jabber and WebEx Getting Started BYOD Services Portfolio BYOD Service Kit Strategy and Analysis for BYOD Start here Build Services for BYOD Design Service for BYOD BYOD Optimization Service SMARTnet and SMARTnet Total Care Support Service Resources www.cisco.com/go/byod www.cisco.com/go/unifiedaccess www.cisco.com/go/byoddesign www.cisco.com/go/unifiedworkspace Thank You Cisco BYOD Smart Solution vs. Cisco Meraki BYOD Solution Positioning • • • • Cisco BYOD Smart Solution Cisco Meraki Cloud-Managed BYOD Solution www.cisco.com/go/byod http://meraki.cisco.com/solutions/byod Flexible deployment and configuration options Highly customizable and advanced feature set Advanced professional services, extended support Extensive integration capabilities On-Premises Networks • • • • Easy to deploy and manage over the web Rich, out-of-the-box, optimized feature set Ongoing managed upgrades and enhancements Optimized for minimal IT, with no requirement for 3rd party integration Cloud-Managed Networks Cisco BYOD Network Optimization Service Increase efficiencies, reduce costs and optimize return on your network investment • Cisco expert guidance and global team knowledge • Leading practices with architecture, design, validation, implementation, and operations • Service framework for the network lifecycle • Smart service capabilities for automated data collection, analysis, diagnostics, and preemptive support • Flexible to support your evolving business Cisco SMARTnet Service Provides better business continuity and mitigate risks with direct, online, and onsite support Capabilities and Features: • Proactive device diagnostics and alerts with Smart Call Home • 24x7 global access to Cisco experts • Self-help tools and documentation on Cisco.com • Faster problem resolution • Option for onsite engineering support • Operating system support and updates Smart Net Total Care Provides greater business continuity by… • Mitigating risk Smart Net Total Care • Faster problem resolution • Reducing operating costs Delivered through… • Extensive installed base and contract management • Proactive device diagnostics and alerts • World-class foundational maintenance services capabilities Device Diagnostics Technical Assistance (TAC) Installed Base & Contract Management Online Technical Resources Advance Hardware Replacement Alerts (+PSIRTs) Software Updates