Medical Writing Certification: Where Are We Now? Thomas Gegeny, MS, ELS (Chair) Karen Potvin Klein, MA, ELS (Chair-Elect) 2012 Annual Conference Open Session #38 – Medical Writing Certification: Where are we now? 1 Today’s Objectives • Provide a brief history of AMWA’s certification-related activities since the 1990s • Describe recent and ongoing activities by AMWA to develop a medical writing certification program • Provide information on the current processes and planned timelines • Review results from AMWA’s recent Job Analysis Survey, with data from more than 1,000 respondents • Share next steps and opportunities to contribute • Conduct question-and-answer session with panelists 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 2 Brief History of AMWA’s Initiative on Medical Writing Certification 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 3 Moving Toward Certification 1996: AMWA Certification Task Force • • Issued preliminary report Recommended to continue research 2007−2008: Long-Range Planning Committee Report • • Noted perceived weakness for AMWA as “lack of certification in a competitive market” Recommended development of credentialing process be added to AMWA’s professional development offerings 2009: Medical Writing Certification Task Force • • • Included AMWA members who also represented BELS, DIA, and ISMPP Researched certification programs of allied groups (BELS, ACCME, ISMPP, CSE, others); survey of employers; AMWA membership survey (2010) Recommended that AMWA pursue certification 2011: Certification Commission established by AMWA Board of Directors 1990s 2000s 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 2010s 4 2010 AMWA Membership Survey No (34.4%) Is professional certification with a competency examination desirable for the medical communication profession? Yes (65.6%) N = 1339 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 5 Certification vs Certificate Certification is a credential granted to an individual after the individual has met established criteria for competency, usually through an examination. A certificate is a document attesting to an individual’s participation in an educational program designed to help him or her fulfill specific learning objectives. Certification Certificate Granted after an assessment process Granted after an educational process Usually requires experience Open to individuals regardless of experience Granted by associations or institutions Granted by an independent, standardsetting body Indicates knowledge and/or competency Indicates completion of course work through an examination AMWA offers an educational certificate Note: Table based in part on table available at http://www.cfre.org/pdf/Certificate-vs-%20Certification.pdf. Accessed Sept10, 2012. 6 Education & Certification • AMWA’s educational programming is core to its mission and will continue to be a cornerstone of its activities. AMWA continues to invest in its educational programs and resources. • Medical Writing Certification will be a separate activity with dedicated budget and resources. It will not be directly tied to AMWA educational certificates (though these can be one means of preparing for an examination). 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 7 Medical Writing Certification Commission • Overview – Established to initiate, evaluate, maintain, and oversee the credentialing program for medical writers – Seeks to represent the diversity that exists within the profession and serve as a voice for stakeholders who have an interest in maintaining high standards in medical writing • Authority and Responsibility – Charged with overseeing matters pertaining to certification of medical writers – Makes recommendations on certification policy and quality improvement – Oversees the application, examination, recertification, and appeals processes • Mission To maintain a quality certification program for the medical writing profession by: 1. Overseeing the certification process and monitoring policies 2. Developing and revising the certification examination through exam assembly committees and item development 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 8 Current Composition of the Certification Commission Chairperson (2-year term) ChairpersonElect AMWA Executive Director (ex officio) 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? At-Large Members (4+)* Representative from AMWA Leadership (ex officio) *Number may change over time; serve 2-year staggered terms 9 How Will the Commission Fit Into AMWA’s Organizational Structure? • • • Fulfill organizational mission (education and professional development) Oversight of AMWA business activities (finances, legal, etc) Full staff support (programs, administration, etc. AMWA Leadership (Officers, Board of Directors) AMWA Certification Commission • • • • • Fiscal oversight by AMWA Separate budget (revenue, expenses) Infrastructural resources (eg, technology) Certification-specific staff support Outside governance structure of AMWA Chapters Departments and Committees Associated Committees Commission and subcommittee membership will include but not be limited to AMWA members Note: Once the certification process is in place, Commission member candidates will be elected annually, with staggered 2-year terms. 10 What Has the Commission Accomplished So Far? Commission Formed: • • • • • • • • • B. Bonk D. Clemow B. Gastel T. Gegeny S. Hudson K. Klein S. Krug* M. Mallia B. Snyder* Profession-related materials and references gathered to develop a draft listing of knowledge, skills, and abilities (KSAs) for competent medical writers: • Job descriptions • Educational curricula (including AMWA wkshps) Final KSA review • Competency model (DIA) • Articles, other publications (commission, panel, & volunteers) • Guideline documents *ex officio Job Analysis Panel teleconference: • • • • Review survey results with vendor Give input for final report Verify next steps to communicate data Plan for exam development KSA Survey Data Report finalization Review & BETA test of online survey 2011 2012 Dec Jan First Telecon Vendor contracted KSA list review (volunteers) Draft KSA review (volunteers) Feb Mar Job Analysis Panel formed to finalize KSA list and design survey Apr Survey May Jun Job Analysis Panel meeting (2 days): Jul Aug Sep Oct Annual Conference Open Session (OS-38) Six commission members (DC, BG, TG, KK, SK, MM) and L. Alexander, N. Taylor, F. Witte 11 What Lies Ahead? Development of policies and procedures: • Eligibility and application for exam • Governance for commissioning body • Resources and exam preparation materials New members join Certification Commission (staggered terms) Nov 2012 2013 Dec Jan Item Writing Feb Mar 1st exam administration: Late 2013/Early 2014 • Item analysis • Cut score study • Raw score determination • Final score roster • Draft test form • Map items to content outline Apr May Jun Jul Aug Sep Oct Article for AMWA Journal, other venues • • Call for volunteers (Sept 2012) Enlisting of Subject Matter Experts (SMEs) to assist with item writing for exam Test form review and QC 12 So…Where Are We Now? 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 13 Why Was A Job Analysis Survey Done? • A job analysis survey is a part of the certification process that helps define medical writing practices – Provides uniform standard – Identifies those who meet the standard – Ensures minimum level of competence • Specifically, the job analysis establishes a source of evidence from input gathered across a large number of survey participants – Defines the profession and is defensible – Establishes foundation of testing program • Establishes assessment content • Provides link between assessment and practice • Provides legal defensibility – Determines test design 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 14 Who is the certification vendor and how were they chosen? • A competitive Request for Proposals (RFP) process was conducted in 2011 • Schroeder Management Technologies (SMT) was selected from among 3 potential vendors (considering price, technology, and experience) – SMT was founded in 1995 by testing industry leader Dr. Lee Schroeder – SMT employs more than 30 testing industry professionals with specialized affiliation that include American Statistical Association (ASA), the Association of Test Publishers (ATP), the American Educational Research Association (AERA), the National Council on Measurement in Education (NCME), the Council on Licensure Enforcement and Regulation (CLEAR), and the Institute for Credentialing Excellence (ICE) • SMT offers a variety of special exam development and implementation services including Job Analysis Item Writing Exam Assembly & Administration Item Banking Item Analysis Standard Setting & Scoring 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 15 Job Analysis Survey • Provides information related to the expertise and expectations of a (minimally) competent medical writing professional • To be included, a task or KSA must be weighed with the following considerations: – – – – – Is it important to competency across all medical writing settings? Is it performed by “practitioners” regularly? Is it clearly written? Are there errors or omissions? Is it assigned to the appropriate area (“domain”) within the outline? – Is it testable? 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 16 Establishing Domains: Looking to AMWA’s Definition of the Profession • AMWA’s definition of a medical communicator ( http://www.amwa.org/default.asp?id=420 ) Medical communicators write, edit, or develop materials about medicine and health. They do this by gathering, organizing, interpreting, and presenting information in a manner appropriate for the target audience. Materials prepared by medical communicators (collaborating with others, or working independently) include the following: – Patient education brochures, news articles, Web content, and books for the general public – Journal articles and continuing education monographs for health care professionals – Regulatory documents for government agencies – Grant proposals for research scientists and institutions – Sales training and marketing materials for the pharmaceutical industry Professional medical communicators have communication expertise, awareness of ethical standards, and health care knowledge. 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 17 Five Medical Writing Domains Gathering Organizing Evaluating ethics Interpreting Presenting 18 Medical Writing Knowledge, Skills, & Abilities (KSAs) by Domain (1) 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 19 Medical Writing Knowledge, Skills, & Abilities (KSAs) by Domain (2) 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 20 Medical Writing Knowledge, Skills, & Abilities (KSAs) by Domain (3) 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 21 Medical Writing Knowledge, Skills, & Abilities (KSAs) by Domain (4) 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 22 Medical Writing Knowledge, Skills, & Abilities (KSAs) by Domain (5) 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 23 Do The Domains/KSAs Apply Across the Spectrum of Medical Writing Careers? Example of Medical Writing Environments Domain/KSA Patient Info/Education Pharmaceutical, Regulatory Clinical or Basic Research Continuing Education (CME, etc) Gathering: interviews with clinical experts, patient educators, dieticians, patients, etc. medical reviewers, statistical support, legal/regulatory reviewers principal investigators, co-authors, biostatisticians authors/contributors, review committees (content/activity accreditation) ensure level of information is suitable and useful for patients and/or caregivers evaluate content for appropriate level of evidence and suitability for intended context ensure collected references are relevant to line of evidence and support logic confirm content meets educational objectives for intended health care audience factsheet, Q&A, news article format; health literacy recommendations clinical trial report, common technical document, product label; FDA IMRAD paper, case report, poster; ICMJE, HIPAA, CONSORT needs assessment, learning objectives, slide kits, test questions; ACCME summarize key information on treatment/condition; inform patients summarize key safety and efficacy conclusions communicate how study hypothesis was or was not supported by data integrate clinical guidelines and current evidence to address educational needs Elicit information from collaborators, stakeholders Evaluating: Evaluate collected information with regard to content, audience, context Organizing: Apply templates and guidelines to documents Interpreting: Synthesize and integrate information Presenting: 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? Develop clear, concise prose A L W A Y S ! 24 Medical Writing Job Analysis: Survey Results Summary July 2012 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 25 Survey Distribution Job Analysis Survey and Response April 2012 – Call for participation sent directly* to approximately 14,200 potential respondents: • AMWA (5283 current, 4109 previous members) • Drug Information Association, DIA (2687 members, specifically the medical writing special interest area) • Board of Editors in the Life Sciences, BELS (988 members) • Society for Technical Communication, STC (207 members) • International Society for Medical Publication Professionals, ISMPP (930 members) Available online for approximately 6 weeks (May 28-July 8, 2012). A total of 1,177 individuals completed the survey. (Return rate = 8.0%, an average return rate for an unsolicited survey.) *Note: Survey was also announced via social media, e-mail lists, and personal networks. 26 Survey RatingSurvey Scales Job Analysis The following performance and importance frequency rating scales were used for the job domains section of the survey: Performance: 0 = Not Performed Importance: 1 = Of No Importance 2 = Of Little Importance 3 = Moderately Important 4 = Very Important 5 = Extremely Important 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 27 Demographics: Experience Job Analysis Survey 40 38.0 35 Percentage 30 27.6 25 21.3 20 15 13.1 10 5 0 0-5 6-14 15-24 25+ Years of Experience 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 28 Demographics: Region Job Analysis Survey 50 45 44.1 40 Percentage 35 30 25 20.9 18.7 20 16.3 15 10 5 0 North South Midwest West U.S. Region 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 29 Demographics: Outside US Job Analysis Survey 90 80 79.22 70 Percentage 60 50 40 30 20 11.84 10 0.34 3.07 3.49 0.43 0.17 1.11 0.34 Oceania Other* 0 U.S. Africa Asia Cntrl. or So. Am. Europe Middle East No. Am. (non-U.S.) All Regions * Four "Other" respondents provided: China, Entire US (independent writer), India, Many US Clients, several in UK, Japan, Eastern Europe 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 30 Demographics: Work Setting Job Analysis Survey 35 28.7 Percentage 30 25 22.8 20 15 10 5 13.4 8.7 7.1 2.6 4.2 3.2 4.4 5.0 0 Work Setting 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 31 Demographics: Primary Role Job Analysis Survey 50 40 36.1 Percentage 32.9 30 20 11.8 11.1 10 3.2 4.9 0 Writer Editor Writer and editor Researcher Supervisor or manager Other* Role 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 32 Demographics: Level of Education Job Analysis Survey Data from 2010 AMWA Membership survey: 50 40 Bachelor’s: 27.0% Master’s: 29.8% PhD: 26.5% MD or DO: 3.4% PharmD: 3.6% 37.1 Percentage 30.7 30 21.4 20 10 4.3 0.8 3.1 0.4 0.3 1.9 0 Education 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 33 Demographics: Field of Study Job Analysis Survey 50 41.7 Percentage 40 30 20 13.5 12.2 11.9 10 5.1 6.4 5.1 4.0 0 English or other Journalism or humanities communication Medical, technical, or professional writing Health care professions Life sciences Other natural sciences (e.g., chemistry, physics) Other social sciences Other Field of Study 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 34 Demographics: Job Analysis Survey Professional Organizations 80 74.0 70 60 Percentage 50 40 30 20 14.5 11.6 10 10.4 5.6 1.3 8.1 3.1 0.3 3.3 3.1 1.9 0.5 0 Memberships Note: More than one choice was allowed 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 35 Demographics: Job Analysis Survey Professional Designations 20 Percentage 12.6 11.5 10 4.8 1.1 0.5 0.3 0.2 0 CHES CMPP CPTC ELS ELS(D) RAC Other Designation 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 36 Demographics: Sex Job Analysis Survey Male, 20.1% Data from 2010 AMWA Membership survey: Female, 79.9% 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? Female: 84.4% Male: 15.6% 37 Demographics: Age Job Analysis Survey Data from 2010 AMWA Membership survey: 40 Median age: 47 years 29.8 30 28.1 Percentage 24.0 20 11.6 10 5.1 1.4 0 20s 30s 40s 50s 60s 70+ Age Range 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 38 Demographics: Ethnicity Job Analysis Survey 100 90 87.3 80 Percentage 70 60 50 40 30 20 7.0 10 1.7 1.6 1.2 1.1 0 White, NonHispanic Black or African American Hispanic or Asian or Indian Two or more Latino subcontinent races Other* Ethnicity 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 39 Survey Coverage of Medical Writing Job Analysis Survey Inadequately, 6.4% Completely, 32.2% More than 93% of the respondents indicated that the survey either completely or adequately described the critical tasks required of competent practice of the medical writer. Adequately, 61.4% 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 40 Scale and Respondent Job Analysis Survey Reliability Cronbach’s coefficient alpha reliability estimate was calculated to evaluate the internal consistency of the instrument (Crocker & Algina, 1986). This statistic is bound between 0 and 1, with values closer to 1. This indicates higher instrument reliability, showing that the tasks work well together to measure the knowledge, skills, and abilities requisite in the medical writing field. The coefficient alpha was calculated using the SPSS© statistical program, version 17.0. For this survey, the coefficient alpha reliability estimate was 0.97 for the importance statements. This estimate indicates that the survey is a reliable instrument. 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 41 Mean ScoringSurvey of Item Importance Job Analysis 1 2 3 4 5 Rating Scale Of No Importance Of Little Importance Moderately Important Very Important Extremely Important 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 42 Mean ScoringSurvey of Item Importance Job Analysis Lowest-ranking items still fall between moderately to very important 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 43 Mean ScoringSurvey of Item Importance Job Analysis 53 out of 69 line items were ranked at least “very important” 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 44 Mean ScoringSurvey of Item Importance Job Analysis 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 45 Subgroup analyses Job Analysis Survey Subgroup analyses were run based on the demographic questions related to Years Experience, Geographical Region, and Work Setting. Significant differences were identified at P=0.05 and P=0.01 levels. Subgroup Category Years Experience Geographic Location Work Setting # of Significant # of Elements Differences within Sign. Diff. 26 6 53 20 5 24 Lowest Mean Rating within Sign. Diff. 3.82 3.71 3.59 These findings indicate that although the differences may be significant, the lowest average rating of 3.59 is within the “Moderate Importance.” While these data help clarify the relative importance of items to different subgroups, overall ranked importance of items is still high enough to warrant inclusion in examination design. 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 46 Summary (1)Survey Job Analysis • As part of an initiative to pursue and establish a certification credential for professional medical writers, AMWA conducted a survey to assess the importance of knowledge, skills, and abilities (KSAs) for those who practice in the field. • The results of this survey will be used to help develop a content outline and relative weighting for an examination. These results also further characterize the type of knowledge and skills used by medical writers across the spectrum of the profession. More detailed results will be published in the December 2012 issue of the AMWA Journal. • The examination will test minimal competency (not aptitude or skill level) and may accompany the submission of written materials as part of the application process or other criteria such as time spent in field. 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 47 Summary (2)Survey Job Analysis • AMWA’s Certification Commission is working according to a timeline, with the aim to have the first examination developed by early 2014. The commission will maintain responsibility over certification as a semi-independent governing body. • As opportunities to contribute expand over time, volunteers are encouraged to become involved and offer any subject matter expertise (whether in areas of medical writing or in exam development). • AMWA’s leadership in this area helps further define the medical writing profession and establishes both a roadmap for those entering the profession and a benchmark for baseline competency expectations, regardless of area of specialization. 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 48 Thanks & Acknowledgment Job Analysis Survey Thanks to the following individuals who reviewed this presentation for content, clarity, and editorial accuracy: • Lori Alexander, MTPW, ELS • David Clemow, PhD • Barbara Gastel, MD, MPH • Doug Haneline, PhD • Sue Hudson • Marianne Mallia, ELS • Barbara Snyder, MA • Nancy Taylor, PhD, ELS 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 49 Q&AAnalysis Survey Job Questions? Additional Panelists Barbara Gastel, MD, MPH Texas A&M University Marianne Mallia, ELS Scientific Publications, Texas Heart Institute 2012 Annual Conference Open Session – Medical Writing Certification: Where are we now? 50