An Introduction to the Scheme
Development process
Topics
Introduction to our organization
Introduction to Product Development
Knowledge Examination
Skill Examination
Personal Attribute Assessment
Steps to Success
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INTRODUCTION TO OUR
ORGANIZATION
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As the leading international authority on personnel &
training certification, we work for you - to directly benefit
your quality of life.
This goal lies at the heart of everything we do; and
we couldn’t achieve these outcomes without our valued,
certified & capable professionals and training providers.
Together, we ensure a global resource of competent
professionals is readily recognizable –together, we
are the voice of competence.
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We are everywhere, and yet our people - who assure your
way of life - are often invisible.
Thousands of people join us each year as certified
professionals and training providers, who all make a positive
difference to a vast range of industries.
At the heart of this, we work behind the scenes, and across
the globe, to ensure that professionals everywhere
consistently give you the most competent service possible –
within any product or industry.
As the leading international authority on personnel
certification, we work exclusively with standards owners,
government agencies, international organizations, and
industry bodies to achieve this goal towards competency.
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Our Vision:
•
To be the world’s most desired organization for competent
professionals.
Our Mission:
•
Provide world-class products and services that add value to
professionals in industry through competency-based certification.
Value Proposition:
•
•
•
Certification provides me with an international recognition of my
capabilities.
RABQSA partners with me to demonstrate my professional skills
my customers.
My certification ensures my customers are confident I can add
value, making me sought-after in my community.
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Accreditations
Continue to hold JAS-ANZ accreditation for
the following personnel certification schemes:
QMS, EMS, OHS, FS and Disability Services
Received InMetro accreditation, Sept 2011,
for the EMS Conama 306/02 Scope
Have applied for ANSI accreditation for the
ISO 50001 Auditor personnel certification
scheme
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Different Purposes, Different Products
Personnel
Certification
Qualification-based
(where generalists across a
broad industry are required)
Competency-based
(where specialists with discreet
capabilities are required)
Training
Certification
Recognizes:
•Education
•Industry training
•Work experience
Assesses:
•Curriculum design,
development and delivery
Examines:
•Knowledge
•Skills
•Personal attributes
Evaluates :
•Examination design,
development and delivery
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INTRODUCTION TO PRODUCT
DEVELOPMENT
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A Scientific Approach to Product Development
With the assistance of key stakeholders we create a globally
recognized certification product by following the accredited
development stages:
Stage 1: Signed proposal and initial meeting with Scheme Owners
Stage 2: Identify References & Establish Scope
Stage 3: Establish full Sub-Scheme Committee
Stage 4: Draft Certification Requirements and Job Analysis Survey
Stage 5: Conduct Job Analysis Survey
Stage 6: Finalize any CUs/Test Specifications
Stage 7: Exam Development
Stage 8: Final review and approval
Stage 9: Publication
KNOWLEDGE EXAMINATION
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Exam Development Process
Supporting any certification product is the ability to rigorously
design, develop, and deliver knowledge assessments. Our
worlds best practice approach utilizes the following
psychometric* principles:
Step 1: Job Analysis
Step 2: Item Writing
Step 3: Item Review / Form Pilot and Review
Step 4: Cut Score Study
Step 5: Equating Process
*psychometrics is the field of study concerned with the theory and technique of psychological measurement, which
includes the measurement of knowledge, abilities, attitudes, personality traits, and educational measurement.
The field is primarily concerned with the construction and validation of measurement instruments such as
questionnaires, tests, and personality assessments.
SKILL EXAMINATION
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Skill brings together a persons
learnt knowledge, and
experiences and delivers an
outcome to a defined work
process, job task or skilful
activity.
Skill examination is the
assessment of a persons
application of knowledge in a
real world or simulated setting.
By observing a persons actions
we can see how their personal
attributes affect the application
on knowledge in a skilful
manner.
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PERSONAL ATTRIBUTE ASSESSMENT
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Personal attributes measure a persons attitude to their surroundings,
work and relationships.
Often a persons attributes can mean the difference between a
valued service, a safe work environment, a caring manner, and a
request to return or continue & complete a job task.
Attributes often predict a trait, level of risk, or potential to succeed.
Tools include personality profiling, risk analysis, and job fit analysis.
We offer:
• PAAS Master; assessment of ethics, and professional qualities
• Exemplaar; assessment of leadership qualities
• Risk Compass; assessment of personal risk behaviors
• Hogan FIT Analysis; assessment of desired personal qualities to
discreet job functions
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STEPS TO SUCCESS
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Engagement
1. Determine support for certification product
i.
ii.
Identify sponsor (financial contributor) for product
development
Identify stakeholders involved in product development
2. Determine support for centralized versus external
(subcontracted) exams
i.
Typically subcontracted via a RABQSA certified training
provider
3. Determine constituents of development committees
i. Knowledge, skills & attributes committee
ii. Examination committee
iii. Marketing & communications/advocacy committee
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Development, Advocacy, Satisfaction
4. Develop certification
i. Knowledge, skill and personal attributes
ii. Grades and scopes
iii. Surveillance
5. Launch & market product
i.
ii.
iii.
Engage key stakeholders
Identify target personnel
Campaign regulators
6. Revisit & revise product efficacy annually
i.
ii.
iii.
Reconvene committees
Conduct user, stakeholder & customer survey
Review, revise, release updated product (where necessary)
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JOIN US ON OUR JOURNEY
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• We aim to contribute to the success of every industry and
to drive progress by having certified professionals in every
country.
• To date have a presence on every continent and have a
growing cadre of professionals including:
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Auditors, Evaluators, Inspectors, and Assessors
Security Personnel
Trainers, Examiners and Proctors
Portside Crane Operators (pending)
Transport Professionals
Design Engineers
Electronics Engineers
Consultants
• Find on the web, LinkedIn, and Facebook; or make contact
with one of our staff
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