Making the KACE
to Save You Time and
Money
November 2010
Why Dell KACE Appliances
•
The Leading Systems Management Appliances
• KACE appliances save you time and your organization money
Comprehensive: Full PC and Server lifecycle management
Easy to use: Plug and play deployment and minimal training
required
Affordable: Low total cost compared to software-only solutions
– KACE customers typically install in under one day at a low total cost of ownership
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Transform the Level of Work
From Here…
To Here!
Saves you time. Saves your organization money.
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“50-80% of IT
time is spent on
manual repetitive
software
management
tasks.” - Gartner
Systems Management Remains Difficult
…all with limited staff and budget
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Two Bad Options – Neither Are Good
Point Solutions
Management Suites
• Limited functionality
• Lack of integration
• Labor intensive
• Hard to use
• Multiple consoles
• Expensive
• Difficult to deploy
• Overly complex
• Costly to maintain
• Extensive training
• Professional Services
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Traditional Software is Costly & Complex
Licensing Costs
Systems
Management
Software
Vendors
(i.e. LANDesk and Others)
Long Deployment Times
Weeks of Training
Annual Subscription Fees
Expensive Professional Services
Costly Infrastructure & Maintenance
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The Appliance Advantage
Software: Assembly Required
vs.
• Long deployments
• Time consuming & complex maintenance
• Performance & security not optimized
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• Rapid Deployment
• Easy Maintenance & admin
• High Performance & secure
Single Agent Architecture
Software: Assembly Required
vs.
Fast Deployment
Auto Agent Upgrade
No system or end-user disruption
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Advanced Communications
Traditional Software
vs.
• Automated & Verified
• Push & Pray
Frequent inventory
Closed loop management
Highly scalable: 20,000 nodes/appliance
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Built-in Remote Site Management
Traditional Software
New
New York
Miami
vs.
Miami
LA
LA
• Dedicated servers
• Complicated setup, admin & maintenance
• Existing servers
• Easy setup, admin & maintenance
No dedicated hardware or staff
Set & forget administration
Network/bandwidth friendly & secure
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User-Centric Design
Traditional Software
vs.
• Complicated tree-based UI
• Simple tabbed UI
Easy automation of routine tasks
Integrated across features
Requires minimal training
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Additional Advantages
Web-based
Heterogeneous
• Easily administer the appliance from
anywhere
• Windows, Mac & Linux
Directory
Integration
• Real-time LDAP/AD Integration
Integrated
Expertise
• AppDeploy Live, Patching, OVAL,
Kontainers
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Dell KACE: More Than Just Great Products
Training
• Rapid: Hours not weeks
• Customized: For your environment
• Web-based: Remote and recorded
• Free Kontinuing Education
Support & Maintenance
• Responsive: Web, E-mail and Telephone
• Online: FAQ, Forums, Training Videos
• Complete: Upgrades and Patches
• Integrated: Support Tab
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The Dell KACE Appliance Family
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Dell KACE
• More than 2,300 global
organizations rely on Dell KACE
appliances
• Dell acquired KACE in 2010
• Recognized for innovation and
“We've seen KACE achieve
significant traction, especially
in the U.S., during the past 12
to 18 months.”
- Gartner Group, “Emerging PC Lifecycle
Configuration Management Vendors, ” Feb ‘09
excellence
Editor’ Choice, 2010
Top 10 Products
VMWorld 2008
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Editors’ Choice 2008
Hear What Dell KACE Customers Say
62% of KACE customers
report the appliance paid
for itself in less than 6
months
69% of
KACE customers report
they deployed in less
than a week
Without KACE we would have
had to hire two or three more
people in the IT group.
Michael Williams
Director IT
Dexter Schools
The KACE appliance literally
saves me hours a day.
79% of customers rate
KACE extremely high in
customer satisfaction*
Ron Marshall
Desktop Support Manager
TechSoup Global
*Source: KACE Customer Survey, November 2010
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Test Drive a Dell KACE Appliance Today
• Download a Free Trial KACE Appliance at www.kace.com/trial
• Contact Us
•
•
Phone
(877) MGMT-DONE/(877) 646-8366
(650) 316-1050
E-mail
sales@kace.com
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Next Steps
 Hear directly from a
KACE customer
• Do a reference call with an
IT shop who uses KACE to
manage their environment
*Source: KACE Customer Survey, November 2009
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Next Steps
 Test drive a KACE Appliance
• See how KACE works in your
environment
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Next Steps
 See what a KACE
Appliance can do for your
organization
• Step through a personalized
ROI assessment
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Dell KACE in Healthcare
See More Customers at www.kace.com/healthcare
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Dell KACE in Retail
See More Customers at www.kace.com/retail
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Dell KACE in Government
See More Customers at www.kace.com/government
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Dell KACE in Education
See More Customers at www.kace.com/education
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Dell KACE in Manufacturing
See More Customers at www.kace.com/manufacturing
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Dell KACE in Business Services
See More Customers at www.kace.com/business
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Dell KACE in High Tech
See More Customers at www.kace.com/hightech
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Sample Dell KACE Customers
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“Too Many Hats” Syndrome
• Understaffed, IT Generalist Who Wears Many Hats
• Few specialist skills, difficult to add staff or learn new skills
Need: Easy to use solution that frees staff
• Makes Decisions for Broad Set of Areas
• Desktop mgmt, networking, security, etc
Need: Comprehensive, all in one solution
• Budget stretched across competing priorities
• Recurring fees/hidden costs create concerns
Need: Affordable solution with fast ROI
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Dell Branded Offerings
Dell KACE
• On-site appliance for systems management
• Windows, Mac OX and Linux, imaging, service desk, and Dell
OpenManage updates
Dell Distributed Device Manager (DDM)
• SaaS systems management solution
• Backup/Recovery, Encryption, and Anti-virus
Dell Client Manager (DCM)
• A free, hardware management tool only
• Combine with other offerings for systems management
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