The Gartner Hype Cycle for Education
Through the Nexus Lens Building the
Strategic Technology Map
Dr.Jan-Martin Lowendahl
VP, Research
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Adaptive E-Textbooks
Big Data
Gamification
MOOC
Social Software Standards
Learning Stack
Wireless aaS
COBIT
Adaptive Learning
Citizen Developers
Digital Preservation of Research Data
BYOD Strategy
Student Retention CRM
E-Book Readers
Open-Source SIS
Game Consoles as
Self-Publishing
BPO
Media Hubs
SIS International Data
Mobile-Learning Low-Range/
Interoperability Standards
Tablets
Mashups
Midrange Handsets
Affective Computing
Open-Source Financials
Unified Communications and
Campus App Store
EA Frameworks
ITIL
Collaboration
802.11n
Open Microcredentials
Web-Based
Social Learning
Lecture
Capture
and
Retrieval
Tools
Education Tablet Office Productivity
Platform for
Intellectual
Property
Rights
and
Royalties
Suites
Education
Management Software
IT Infrastructure Utility
Cloud HPC/CaaS
Quantum Computing
Enterprise Architecture
Mobile-Learning
SaaS Administration Applications
Smartphones
Open-Source Middleware
Open-Source Learning Repositories
Mashware
Suites
Hosted Virtual Desktops
Emergency/Mass Notification Services
E-Textbook
Cloud Email for Staff and Faculty
Virtual Environments/Virtual Worlds
From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)
Hype Cycle for Education, 2013
A CIO Toolbox
expectations
Learning Stack
Citizen Developers
Student Retention CRM
Open-Source SIS
Adaptive E-Textbooks
Big Data
Gamification
MOOC
Social Software Standards
Wireless aaS
COBIT
Adaptive Learning
Digital Preservation of Research Data
BYOD Strategy
Years to mainstream adoption:
Less than 2 years
2 to 5 years
5 to 10 years
More than 10 years
Obsolete before plateau
E-Book Readers
Game Consoles as
Self-Publishing
BPO
Media Hubs
SIS International Data
Mobile-Learning Low-Range/
Interoperability Standards
Tablets
Mashups
Midrange Handsets
Affective Computing
Open-Source Financials
Unified Communications and
Campus App Store
EA Frameworks
ITIL
Collaboration
802.11n
Open Microcredentials
Web-Based
Social Learning
Lecture Capture and Retrieval Tools
Education Tablet Office Productivity
Platform for
Intellectual Property Rights and Royalties
Suites
Education
Management Software
IT Infrastructure Utility
Cloud HPC/CaaS
Quantum Computing
Enterprise Architecture
Mobile-Learning
SaaS
Administration
Applications
Smartphones
Open-Source
Middleware
Open-Source Learning Repositories
Mashware
Suites
Hosted Virtual Desktops
Emergency/Mass Notification Services
E-Textbook
Cloud Email for Staff and Faculty
Virtual Environments/Virtual Worlds
Peak of
Innovation
Trough of
Plateau of
Inflated
Slope of Enlightenment
Trigger
Disillusionment
Productivity
Expectations
As of July 2013
time
From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)
#GartnerSYM
Off the Hype Cycle: e-portfolio, User-centric IAM, Organization-centric IAM, SOA, Student Enrollment CRM,
Open-Source
Portals, Social Media in Education
© 2013 Gartner, Inc. and/or its affiliates.
All rights reserved.
Hype Cycle for Education, 2013
A CIO Toolbox
expectations
Learning Stack
Citizen Developers
Student Retention CRM
Open-Source SIS
Adaptive E-Textbooks
Big Data
Gamification
MOOC
Social Software Standards
Wireless aaS
COBIT
Adaptive Learning
Digital Preservation of Research Data
BYOD Strategy
The Capabilities:
Digitalization
Exostructure
E-Book Readers
Game Consoles as
Self-Publishing
BPO
Media Hubs
SIS International Data
Mobile-Learning Low-Range/
Interoperability Standards
Tablets
Mashups
Midrange Handsets
Affective Computing
Open-Source Financials
Unified Communications and
Campus App Store
EA Frameworks
ITIL
Collaboration
802.11n
Open Microcredentials
Web-Based
Social Learning
Lecture Capture and Retrieval Tools
Education Tablet Office Productivity
Platform for
Intellectual Property Rights and Royalties
Suites
Education
Management Software
IT
Infrastructure
Utility
Cloud HPC/CaaS
Quantum Computing
Enterprise Architecture
Mobile-Learning
SaaS Administration Applications
Smartphones
Open-Source
Middleware
Open-Source
Learning Repositories
Mashware
Suites
Hosted Virtual Desktops
Emergency/Mass Notification Services
E-Textbook
As of July 2013
Cloud Email for Staff and Faculty
Virtual Environments/Virtual Worlds
Peak of
Innovation
Trough of
Plateau of
Inflated
Slope of Enlightenment
Trigger
Disillusionment
Productivity
Expectations
time
From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)
#GartnerSYM
Off the Hype Cycle: e-portfolio, User-centric IAM, Organization-centric IAM, SOA, Student Enrollment CRM,
Open-Source
Portals, Social Media in Education
© 2013 Gartner, Inc. and/or its affiliates.
All rights reserved.
The Expanding
Education Ecosystem
Increasing Options
and Competition!
You Are
Here
DIY
Importance of
Exostructure
Kroton
OERu
Udemy
K-12
Georgia
Tech
Udacity
Banner
Moodle
Civitas
Intel
Adobe Connect
Blackboard
Knewton
X plugjam
Tools
2U
Facebook/
Social
Embanet
Compass
Services
NCAT
Hired
Hand
Pearson
AcademicPub
Kno
Tegrity
Open Tapestry
Dell "cloud"
Saf-T-Net
Context
The Expanding Education Ecosystem: A World of Choice (G00228925)
McGraw-Hill
MS Certification
OpenClass
Perceptis
FE
Continuous
Fronter
Moodlerooms
Connections Education
Statistics.com
Apollo G
LiveMocha
Workday
Texas
A&M
HE
Corporate U
Starfish
Retention
Core
StraighterLine
OpenCourseWare/
Merlot
International
Baccalaureate
Carnegie
Learning
MyFit
Gaining Competitive
Advantage in the Education
Ecosystem Requires Going Beyond
Mere Infrastructure to Exostructure (G00251105)
Content
Cool Vendors in Education,
2013
(G00250361)
© 2013
Gartner,
Inc. and/or its affiliates. All rights reserved.
Higher Education "Business Model" Scenarios
— Technological Decisions by Storytelling
Perceived Quality
Collectively Defined
Oxford
Only Us U
Everybody's U
Community
College
Scale
Exclusive
Inclusive
Wharton
Me, Not U
Source: "Four 'Business Model' Scenarios for Higher
Education: An Introduction to Strategic Planning
Through Storytelling" (G00167364)
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
All About U
U.K. Open
University
Personally Defined
Udacity
A Nexus of Forces
Extreme
Networking
Pervasive
Access
GlobalClass Delivery
"Big"
Context
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
The Nexus and Trends in Education
Social Learning
Mobile Learning
Open Badges
“Education” Devices
MOOC
SaaS Admin
Solutions
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Big Data
Adaptive Learning
Explaining the Strategic Technology Map
y
log
z
T
o
hn
ec
lt
Re
n
su
2
tio
Ac
De
n
cis
ss
ce
ion
1
tio
Ac
rt
o
Improves Institutional ROI
Organizational Efficiency
Sta
Corporate
Green Light.
Hot Spot!
f(x
=

P
ple
eo
y
) n 
Pr
€
No New Ideas …
"Unsocial Sociability"
Immanuel Kant 1724-1804
Cold Case?
People's
Choice.
Improves Student and Faculty Experience
#GartnerSYM
Personal Productivity
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Improves Institutional ROI
Organizational Efficiency
Strategic Direction and Timing: Connecting
the Dots in the Education HC/STM Mashup
Adaptive
Learning
CRM, Enroll.
Lecture
Learning
Capture
CRM, Ret.
& Retrieval
Stack
Social Learning
BPO
SIS
Platform
Standards
SaaS
Admin App
Mashups
LMS
Open
OSS OSS
COBIT
Microcredentials
Fin.
SIS
Adaptive
SIS Data
EA
FIAM
E-Textbooks
Interoperability
Mobile
OC
Learning
Smartphone
IAM
E-Textbook
SOA
"Cloud" Office
ITIL
OSS
Cloud
MOOC
Middleware
Email
Suites
Faculty
E-Book
Email
Readers
Tablet
Web/App.
Social
WaaS
Hosting
Media
Hype Cycle Color Key
Strategic Services:
Digitalized Flexible
Learning Service
Improves Student/Faculty Experience
(Learning Stack
Service)
Personal Productivity
Improves … Remember "Everything Is Relative"
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Surfing the Perfect Wave
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Appendix: Top Lists
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
11
Education top 10... (just 5 For now...)
• “Business” Trends
1. Student Experience
• Technology Trends
1. Big Data
(Analytics and Adaptive learning)
2. Outcomes-based Learning
2. Mobile
3. Competing for Students in a
Globalized Community
3. Cloud
4. New Business Models
4. Keeping pace with
infrastructure/build an
exostructure
(Figuring out competition and
sustainable funding)
5. Data-driven decisions
5. Digital Learning Environment
(Mashing up a ...)
- ...
- ...
- Digitalization of Education and
Research
- Digitalization of Education and
Research
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
From draft of “CIO World in 2014: An Education Perspective”
CIO Agenda: Technology Focus – Top spending
Education
1 INFRASTRUCTURE & DATACENTER
2 BI/ANALYTICS
3 CLOUD
4 ERP
5 MOBILE
6 NETWORKING, VOICE AND DATA COMMS
7 SECURITY
8 CUSTOMER RELATIONSHIP MANAGEMENT
9 INDUSTRY SPECIFIC APPLICATIONS
10 LMS
11 DIGITALIZATION/DIGITAL MKTG
12 DESKTOP
Global
1 BI/ANALYTICS
2 INFRASTRUCTURE & DATACENTER
3 MOBILE
4 ERP
5 CLOUD
6 NETWORKING, VOICE AND DATA COMMS
7 DIGITALIZATION/DIGITAL MKTG
8 SECURITY
9 INDUSTRY SPECIFIC APPLICATIONS
10 CUSTOMER RELATIONSHIP MANAGEMENT
11 LEGACY MODERNIZATION
12 COLLABORATION
Ranking Based on How Many CIOs Cited Each as a Top-Three New Spending Priority for 2014
Educause top 10 trends, 2013 (2014 in March)
1. Access demand
2. Improving student outcomes
3. Cloud strategy
4. IT staffing models
5. Information security
6. Funding IT strategically
7. Sustainable online learning
8. IT consumerization and BYOD
9. Using IT transformatively
10.Analytics to support institutional outcome
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Educause Strategic Technologies for 2014
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Business intelligence reporting dashboards
Mobile apps for enterprise applications
Mobile app development
Enterprise identity and access management solutions
Learning analytics: Course level
Administrative or business performance analytics
Unified communications and collaboration
802.11ac wireless networking standard
Virtual desktops or virtual PC applications
Learning analytics: Degree advising
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Horizon Report 2014
• Fast moving trends (1-2 years)
- Online, hybrid, and collaborative learning
- Social media use in learning
• Mid-range trends (3-5 years)
- The creator society
- Data-driven learning and assessment
• Slow trends (5 years and beyond)
- Agile approaches to change
- Making online learning natural
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Horizon Report Educational Technology 2014
• Time-to-Adoption Horizon: One Year or Less
- Flipped Classroom
- Learning Analytics
• Time-to-Adoption Horizon: Two to Three Years
- 3D Printing
- Games and Gamification
• Time-to-Adoption Horizon: Four to Five Years
- Quantified Self
- Virtual Assistants
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
IEEE 2014
1. Mobile cloud convergence will lead to an explosion of new services.
2. Internet of Things will evolve into the Web of Things, increasing the
coordination between things in the real world and their counterparts on the
Web.
3. New analytics tools will emerge to handle the big data deluge and new
leaders will emerge in this arena in 2014.
4. New tools and techniques will bring 3D printing power to corporations
and the masses.
5. Online courses demand new technological approaches.
6. Mobile infrastructure must catch up with user needs and demands.
7. New risks and concerns about social network privacy.
8. Intelligent systems and assistive devices will advance smart
healthcare.
9. Agencies will attempt to tackle e-government interoperability issues.
10. Scientific cloud computing will further change how science is done to
help solve "grand challenges."
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
IBM 5 in 5
•
The classroom will learn you. The classroom of the future will give
educators the tools to learn about every student, and provide students with a
tailored curriculum from kindergarten to high school and on to employment.
•
Your local store will be better than a store on the web. Your local store
will use the immediacy of the store experience and proximity to customers to
create experiences that cannot be replicated by online-only retail.
•
Doctors will use your DNA to keep you well. Doctors will create
individualized treatment plans for thousands of patients based on genome
sequencing.
•
The city will help you live in it. Cities will better understand in real time
how to better manage billions of events occurring within their boundaries to
make themselves more liveable and sustainable environments for their
citizens.
•
A digital guardian angel will protect you online. Your digital security
bodyguard will act as an intelligent agent across all your devices, IDs and
transactions to help determine what’s legitimate and what’s not.
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Recommended Gartner Research
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Agenda Overview for Higher Education, 2014 (G00258317)
Hype Cycle for Education, 2013 (G00251104)
IT Market Clock for Higher Education, 2013 (G00251103)
Predicts 2014: Technology Drives Education Toward Transformation
(G00258319 )
The Expanding Education Ecosystem: A World
of Choice (G00228925)
The Gartner Higher Education Business Model Scenarios: Digitalization
Drives Disruptive Innovation and Changes the Balance (G00247129)
Cool Vendors in Education, 2011-13
A Quick Look at the Nexus of Forces in Education (G00255220)
A Quick Look at Big Data in Education, 2012 (G00236687)
Gaining Competitive Advantage in the Education Ecosystem Requires
Going Beyond Mere Infrastructure to Exostructure (G00251105)
#GartnerSYM
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.