Gartner for Technical Professionals
Ensuring Successful Execution of Your IT Strategy
University of Pennsylvania
Onboarding and Service Kickoff Information
October 16, 2013
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Gartner for Technical Professionals delivers comprehensive insight
across the following areas
Roles
Security & Risk
Management
Key Functions
Security & Risk
Management
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Identity & Privacy
• Identity creation and management
• Identity verification and use
• Privacy
Data Center
Infrastructure &
Operations
Mobility & Wireless
Business Intelligence &
Information Management
Applications
Topics
Data Management
Collaboration & Content
Management
Application Platform
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Application and data security
Cloud security
Mobile security
Perimeter and infrastructure security
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Computing hardware
Cloud and virtualization
Physical data center
Storage
Mobile device management
Network performance optimization
Real-time and unified communications
WANs and LANs
Wireless and mobility
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Big data
Business intelligence
Data management
Database management
Collaboration and social initiatives
Communication, email, IM
Content management
SharePoint and portals
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Application overhaul
Applications in the cloud
Mobile applications
Software development
SOA and integration strategies
Gartner for Technical Professionals Topic Coverage
• Access Management
• Data Loss Prevention
• Physical Data Center
• Application and Database Security • Data Management, Governance
• Platform as a Service
• Application Integration
• Database Management
• Privacy
• Application Development
• Desktop Virtualization
• Professional Effectiveness
• Application Platforms, Languages
and Frameworks
• Directories
• Public Cloud Computing
• Disaster Recovery, Availability
• Risk Management and Compliance
• Encryption
• Security Monitoring
• Enterprise Mobility
• Server Virtualization
• Federation
• SharePoint and Portals
• Host and Endpoint Protection
• SOA and Application Architecture
• Hybrid IT
• Social Initiatives
• Identity Management
• Software Development Life Cycle
• Infrastructure as a Service
• Storage
• Internal Cloud Computing
• VoIP
• iPad and Mobile Devices
• Unified Communications
• Mobile Application Development
• WANs and Provider Network
Services
• Audit and Compliance
• Authentication
• Big Data
• Business Intelligence
• Business Process Management
• Cloud Computing
• Collaboration
• Communications, Messaging
• Contact Center
• Content Management
• Content Security
• Data Analytics
• Network Operations and
Performance Management
• Data Center Computing Hardware • Perimeter and Infrastructure
Security
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• Web Conferencing
• Wireless and Mobility
Using Gartner for Technical Professionals
• 60-minute analyst calls for
all project phases –
planning, design, vendor
criteria, execution
• “Retained consulting” –
consider GTP as an
extension of your team, and
an opportunity to forego
short-term consulting
projects.
• Document review –
analysts will review and
provide feedback on your
plans and architecture
• Tap into Gartner’s Peer
Connect network
• Engage with analysts and
peers at Catalyst
Conference (July)
• Apply Reference
Architecture – leverage
prebuilt architecture designs,
and to set standards and
document technical positions
• Guidance Framework
reports offer step-by-step
recommendations for major
programs
• What’s worked elsewhere?
Read Field Research for
insight into real-world
implementations
• Read annual Planning
Guides for trends and
recommendations across nine
different major areas
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Detailed research for every phase of the projects to
execute your IT strategy
Plan
Design
• Planning Guides – Market Trends and Priorities
• Solution Paths – How to implement new solutions
• Reference Architecture Decision Points – Choose
technical architecture
• Reference Architecture Templates – Editable
Architecture diagrams
• Evaluation Criteria – Prioritized product requirements
Select Products
Implement
• Assessments – Product scored against the criteria
• Guidance Framework – Step-by-step guidance to
tackle a specific challenge or implementation
• Field Research – How your peers are implementing
initiatives.
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Onboarding Webinars – Service Overview and
Training (Live Sessions)
Wednesday, October 23 2013
Thursday, October 24 2013
Wednesday, November 6 2013
Thursday, November 7 2013
Wednesday, November 20, 2013
Thursday, November 21 2013
Wednesday, December 4, 2013
Thursday, December 5 2013
Wednesday, December 18 2013
Thursday, December 19 2013
10:00 AM EDT
2:00 PM EDT
10:00 AM EDT
2:00 PM EDT
10:00 AM EDT
2:00 PM EDT
10:00 AM EDT
2:00 PM EDT
10:00 AM EDT
2:00 PM EDT
Or view archived Training Video:
http://www.gartner.com/technology/media/gtp_help.jsp
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GTP - Updating Alerts
• Gartner Portal was updated in October 2013.
• IT Users who previously established “Alerts” in old
portal will need to re-establish them in new portal.
• Go to “Create New Tracks” section of the new portal
• If required, IT Users should re-establish their Alerts in
GTP by October 31st.
• ISC will reach out to all impacted users, and will
facilitate this effort.
• IT Users will need to be logged into GTP in order to
directly access information referenced in the Alert.
• Any questions, please contact Peggy Yetter
(yetter@isc.upenn.edu)
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Next Steps
• Provide completed template** to Lanese Rogers
larogers@isc.upenn.edu
• Training: Attend Onboarding or View Video
• Sign-on to GTP Website:
https://secure.www.upenn.edu/computing/gartner-access/
• Follow up on your initiatives
- Research
- Schedule requested analyst calls
- Other activities
• Update Alerts by Oct 31st (If required; see Slide 7)
• Share your feedback on GTP with ISC
** Only if you have IT Staff who are NOT in an IT salary band
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GTP Account Management
Penn ISC Contacts
Gartner Contacts
Gary Delson (ISC Finance & Planning)
gdelson@isc.upenn.edu
Eileen Ramer (Account Executive):
eileen.ramer@gartner.com
Mark Wehrle (ISC N&T Operations)
wehrle@isc.upenn.edu
Marcus Shrewsbury (Research Assistant)
Marcus.Shrewsbury@gartner.com
Peggy Yetter (ISC N&T Operations)
yetter@isc.upenn.edu
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Analyst Inquiries and Research
Function
Contact Info
To Schedule GTP analyst
inquiry, and Find GTP
written research…
• Contact: Marcus Shrewsbury (Client Research
Assistant); Tel +1 801 307 5321;
Marcus.Shrewsbury@gartner.com;
• Send email to GTP@gartner.com or
Inquiry@gartner.com
• Call 866.572.4025 or +1.801.307.5353
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