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Definition of Technology
Technology Components
Salient Features of Technology
Classification of Technology
Concept of Technology Management
Nature of Technology Management
Drivers of MOT
Responding to Technology Challenge
• Define technology and understand different
technology types
• Explain the concept and significance of technology
management
• Understand the challenges of technology changes
and the way organization can respond to it
Organization
Sustainable competitive advantage and
long-term profitability
Management of Technology
Academic Institutions
A new discipline
TECHNE
The skills or
craft needed
to make
something
LOGES
Discussion or
knowledge of
something
The
knowledge of
how
something is
made
“the knowledge, products, processes, tools, methods and
systems employed in the creation of goods or in
providing services”
[ Tarek Khalil (2000) ]
Hardware
• Any physical product
Software
• The knowledge of how to use the hardware in order to
carry out the required tasks
Brainware
• The reasons for using the technology in a particular way
Change
Widespread Effects
Self-reinforcing
Complex
Amoral
New
Tacit
Emerging
Technology
Codified
High
Low
Medium
New
Tacit
Emerging
Technology
Codified
High
Low
Any newly introduced or
implemented technology that has
an explicit impact on the way a
company produces products or
provides services
Medium
Example :
New computer software
introduced to develop
engineering drawing and
thus replace manual
drafting
Classified as a new whenever
introduced for the first time in a
new situation
Has a profound effect on
improving productivity and
maintaining a competitive business
enterprise
Any technology that is not yet
fully commercialized but will
become so within a few years
It may be currently in limited use
but is expected to evolve
significantly
Create new industries and may
make existing ones obsolete
Have the potential of triggering
large changes in institutions and in
society itself
New
Tacit
Emerging
Technology
Codified
High
Low
Medium
New
Tacit
Emerging
Refers to advanced or
sophisticated technologies
Technology
Codified
High
Wide set of technologies that
Low
Medium
fall between high and low
technologies
Technologies that have permeated
large segments of human society
Non articulated knowledge – no
uniformity in the way it is presented
or expressed to a large group of
people
Based on experiences where the
technology developers are the ones
who have the know-how in question
New
Tacit
Emerging
Technology
Codified
High
Low
Medium
Transmitted by demonstration or
observation, followed by assimilation
by those who seek the knowledge
Occurs by close contact and
interaction between the source and
the host
Transferring process is harder, less
precise and more time-consuming
Technology can be preserved &
effectively transferred among users
if it is expressed in a coded form
Allow people to know how
technology works but not
necessarily why it works in a
certain way
New
Tacit
Emerging
Technology
Codified
High
Low
Example :
Engineering drawing – expressing
shape, dimension and tolerances
about a product
Medium
Management of Technology
“An interdisciplinary field concerned with the
planning, development and implementation of
technological capabilities to shape and
accomplish the operational and strategic
objectives of an organization”
[National Research Council Report (1987)]
 It is a Process
 Planning
 Development
 Implementation / Commercialization
 It is Goal Oriented
 Satisfying human needs
 Improving the competitive advantage and profitability of enterprise
 It is an Interdisciplinary Mix
 It is a System
 It Involves Risk
 It is Socially Beneficial
 It is Evolutionary
Change in
Technology
Change in Scope
Change in
Competition
Change in Asset
Valuation
Change in Focus for
National
Competitiveness
Change in Emphasis
on Knowledge
Management
Shared Values
Strategy
Skills
Structure
Staff
Systems
Style
• Technology consists of 3 interdependent components.
• Technology can be classified as new, emerging, high,
medium, low, tacit and codified.
• Technology management is a process, goal oriented
system and interdisciplinary mix. It is evolutionary in
nature.
• Technology management is an engine of economic
growth and improves quality of life of people in
society.
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