ATIE 2013 New Delhi Cloud Impact in Japan ~ Government, Carriers and Vendors ~ May 6th, 2013 Harry Takeichi 1 Can Japan end ‘Lost Decades’? ABENOMICS is making psychological upturn J-Yen/1USD Rate 79 99 (Nov.13, 12) (Apr.24, 13) NIKKEI Stock Average 8,661 (Nov.13, 12) Fiscal: 13,766 (Apr.23, 13) LT Interest Rate 0.73% 0.32% (Nov.13, 12) (Apr.5, 13) Big Gov’t Investment in infrastructure ( 2 Trillion USD for Resilient-Japan Project) Monetary: BOJ targets 2% inflation by 2years BOJ supplies double money to market Growth: PM leads growth measures & deregulation TPP, EPAs (EU, RCEP, China/Korea) 2 Economic Growth Scenario Unprecedented Experiment TPP, Japan-EU EPA Japan/PRC/Korea RCEP(ASEAN+6), TISA Kuroda, the Governor of BOJ explains 2% (inflation) in 2years, 2 times of money supply. Ends Deflation? Government makes big public Investment to social Infrastructure Government Task Forces for Growth - Drastic De-regulation? - Lower Corporate Tax? Spending & Investment maybe stimulated…. but Will competitive products & services emerge?? Promote ICT Solutions for issues i.e. Energy, Aging, Food and Environment ICT Deployment to Social Infrastructure 3 Mikitani-Paper ~ New Japan KPI Proposal ~ Mr. Mikitani, president of Rakuten, proposes new national KPIs for new business innovation by IT at the Council for Industrial Competitiveness New KPI Repeal ‘Face to Face’, ‘Written Document’ Rules - Speed (Fixed/Mobile) - Autobahn=no speed limit/no fees Internet/ICT ‘Autobahn’ Policy Encourage Engineers & Ventures in Number / Quality / Tax Cloud Service Expansion WEF ‘ICT Regulation Ranking’ -Number of IT engineers - Foreign IT Experts entry with working visa/year - Start-ups ratio - Cloud Service % to Government IT spending - Government Service Cost /GDP Present Target 42 10 or upper LTE 7.1M/s World Fastest Almost Free (or Nationalized) 0.9mil 2mil 2,85220,000 3.2% 10% 25% by 2018 23.1% 20% or less 4 Mikitani-Paper ~ New Japan KPI Proposal ~ Mr. Mikitani, president of Rakuten, proposes new national KPIs for new business innovation by IT at the Council for Industrial Start-ups % (2008) Designate 25%($20Bil) of Competitiveness Government Service Cost /GDP government services to shift to cloud in 2011 New KPI By 2015, 50% of Central Government’s new IT WEF Repeal ‘Face to Face’, ‘Written Document’ Rules ‘ICT Regulation Ranking’ spending must be shifted 20.3% to cloud - Speed (Fixed/Mobile) - Autobahn=no speed limit/no fees Internet/ICT 20.3% ‘Autobahn’ Policy 21.2% Encourage Engineers & Ventures in Number / Quality / Tax 25.3% Cloud Service Expansion -Number of IT engineers - Foreign IT Experts entry with working visa/year - Start-ups ratio - Cloud Service % to Government IT spending - Government Service Cost /GDP 11.1% Present Target Present Target By 2015 42 10 or upper 11.5% LTE 7.1M/s World Fastest Almost Free (or Nationalized) 0.9mil 2mil 2,85220,000 3.2% 10% 25% by 2018 23.1% 20% or less 5 Telecom Operators make Good Profits, Electronics Makers make Huge Losses US$ Billion Profits of listed companies for Apr-Sep, 2011 vs 2012 (not including Power and Monetary industry) (Source: Nikkei) 20 2011 2Q 15 2012 2Q 10 5 0 (5) (10) Manufacturing non-manufacturing Marine Transportation Land Transportation Construction Gas Retail Real Estate Service Telecom Trading Electric Equipment Steel Oil Shipbuilding Textile Pulp Paper Non-ferrous metal Precision Instrument Chemical Food Machinery Pharmaceutical Automobile (15) Who is your rival? ~ Interviews with Carrier Tops ~ ‘Verizon Communications’ as a cloud servicer ‘Silicon Valley’ as a innovative group of synergy ‘Customers’ as a fast-changing marketing target 7 Verizon Show at CES 2013 ~No Phones There~ Running shoes that Uploads runners data without smartphone Plug-in On Board Diagnosis (OBD) module that gathers various car data so that rental-car company monitors for efficient maintenance Trash can in Allentown, PA, advises city sanitation department of the suitable timing to be emptied so that garbage truck routes can be optimized Heads-up PC that makes a worker`s both hands free Foot ball helmet that uploads detailed data of shock for players so that a team can monitors their health 8 NTT DoCoMo keynote at MWC 2013 ~ $11B revenue from New Business in 2015~ Mr. Kaoru Kato (President, 2012- ) 9 Why carriers move toward Cloud 1. Network Concept has changed. Services are provided by Data Centers (not by network nodes) DC DC IAAS PAAS DC SAAS 2. Major OTT players own & operate dedicated DCs and backbone network, that push telecom carriers down to access conduit and deprive their revenues. Cache Server for popular video contents ISP IX DC DC ISP ISP Telecom Carrier Job Scope IX Peering with ISPs DC Global WAN to connect own DCs 10 NTT Invests to transform themselves to a CLOUD Player ‘Driving for Service Creation Group’ Focuses on Solution Services Creation Expands Overseas Business (US$10B revenue by 2012) Acquired Mr. Satoshi Miura (President, 2007-2012) ‘Be A Valued Partner of Inter-service’ Focuses ‘Global Cloud Services’ as its core business Supports Business Model Innovation and Quality Life Style Further expands Overseas business (US$20B revenue by 2017) Acquired Mr. Hiroo Unoura (President, 2012- ) 11 Acquisitions to be a Cloud Player Ms. Meg Whitman (President & CEO) US$2.5Billion by Century Link (2011) Mr. Glen F. Post (CEO) Mr. Lowell McAdam (Chairman &CEO) US$1.4Billion by Verizon (2011) US$1.6Billion by HP (2007) US$0.445Billion by Verizon (2007) US$13.9Billion by HP (2008) ICT Value Shifts Rapidly Search Information Easy Access to Information Connecting A with B Delightful Experience - Impossible to Possible - Unaffordable to Affordable - More Human-front Services (ICT-innovated analogue services) Sharing Information Mobile BB Internet with intuitive UI smartphone Convenient Shopping Utility IT Service (Public Cloud) Solution - Single Answer ( find my best one from crowdsourcing) - Intelligent Answer (avoid known failures) - High Social Value Game Changer, Black-box Behavior / Preference Analysis & Target Marketing - Creation of Industry, Market, Social Structure - Users can be Servicers by sharing their own resources 13 Competition of Customer Experience ~ Retail Market in Japan~ Cost and After-Sale Service Centric - Networking local SMCs as decentralized warehouse and sales-support resource - Strong ASKUL’s B2B (wholesale and logistics) - Yahoo’s attracting portal and auction Logistics Centric - minimum delivery time by its own huge warehouse - Support purchase decision by personalized line-up Pleasure to make the most economical shopping Pleasure to make the simplest shopping with the quickest delivery and longtail line up. Face to face interaction with real human clerks ease and pleases net- phobia customers Human Service centric value - Shop clerks’ face to face support service - Internet order with pick-up / layaway at shop - outsourcing for home kitchen/fridge & store - Multi-purpose hybrid terminal (ATM, Government Service, Entertainment tickets etc) Active Tenants Centric - Ultimate support to tenant shops Pleasure like mall window shopping 14 Telecom Operators make Good Profits, Electronics Makers make Huge Losses US$ Billion Profits of listed companies for Apr-Sep, 2011 vs 2012 (not including Power and Monetary industry) (Source: Nikkei) 20 2011 2Q 15 2012 2Q 10 5 0 (5) (10) Manufacturing non-manufacturing Marine Transportation Land Transportation Construction Gas Retail Real Estate Service Telecom Trading Electric Equipment Steel Oil Shipbuilding Textile Pulp Paper Non-ferrous metal Precision Instrument Chemical Food Machinery Pharmaceutical Automobile (15) Japan Electronics - Financials FY2011:1us$=80yen FY2012:1us$=94yen US$ Billion US$ Billion Revenue 2011 2012 (Forecast) Net Profit / Loss 2011 140 6 120 4 100 2 2012 (Forecast) 0 80 -2 60 -4 40 -6 20 -8 0 -10 All-Rounder ICT Consumer Electronics All-Rounder ICT Consumer Electronics 16 2012 Financial Fiasco Drives Them to Different Places Mr. Tsuga, president of Panasonic, targets $20Billion automobile related revenue in 2018. Assuming $70-80B of total Panasonic revenue in 2018, automobile and house related revenue is expected to consists its majority. Panasonic 2011 2012 Forecast Net loss ($9,652M) ($9,562M) Mr. Okuda, president of Sharp, tries to change its culture of growth by one-strong-product. He aims to become a leading hitter from being a slugger (home-run hitter). Sharp 2011 2012 Forecast Net loss ($4,700M) ($5,625M) Mr. Hirai, president of Sony, commits to revive original Sony DNA, which product stimulates peoples curiosity and move users emotionally. Sony Net loss Net Profit 2011 ($5,708M) 2012 Forecast $250M 1US$=80yen 17 Tough Paradigms for Vendors Servers / Storages Data Centers 20% of servers sold world-wide is bought by design servers and manufacture them by ODM Low power consumption is a key ARM processor server Intel, SSD (Flash memory drive) HHD Standardize specs of DC => DC as commodity DCs Interworking and service orchestration is key technology Scale-out Scale up ( 15,000 servers/ 1 operator) DC Terminals Voice I/F on all things Terminals For illiteracy (48% of Indian people ) DC Network Platforms IAAS PAAS SAAS DC Marketing Real Value oriented Differentiate from competitors Statistic Analysis of Point of Use (Big Data) Co-creation with partners Generic LSI Customized LSI make 10GPS OpenFlow switch by themselves Software Developer / Systems Integrator Vendors deliver service Deliver complete software No more huge scale effort basis contract Vendor continue to develop while it is on service (No user requirements. Nobody knows final specification) Mashup and Customization service business will grow 18 Conclusions - Government: - Regulation reform for new business emergence & government cost reduction - Telecom: - Cloud-infra (DC/Platform) Provider Total Application Servicer - Service: - Social value oriented - Human-oriented service - ICT Vendors: - Tough time for restructuring …. - Higher Technology Service Value - Seeking for new value by vertical integration Thank you नमस्ते Namaste Harry Takeichi takeichi@ciaj.or.jp