QAD On Demand – An Overview

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QAD Explore 2012
QAD On Demand – An Overview
Charlie Eggerding
VP On Demand, QAD
QAD On Demand – An Overview
Safe Harbor Statement
The following is intended to outline QAD’s general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver
any material, code, functional capabilities, and
should not be relied upon in making purchasing
decisions. The development, release, and timing
of any features or functional capabilities
described for QAD’s products remains at the sole
discretion of QAD.
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QAD On Demand – An Overview
QAD in the Cloud
IT
Available
infrastructure
and network
bandwidth
Users expect
integrated apps
IT evolves to
“Cloud Services
Broker”
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QAD On Demand – An Overview
QAD’s “Big Switch”
2007 2008 2009 2010 2011 2012
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QAD On Demand – An Overview
Deploying Globally
117 25
140
46
10
254
4142
474
40
Activity
128
NA
57%
309
AP
23%
20
120
40
10
102
EU
13%
LA
7%
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QAD On Demand – An Overview
Supporting Globally
QAD Support Centers Local Presence, Global Reach
United Kingdom
Brierley Hill
United States
Utah
United States
Illinois
Belgium
Antwerp
United States
New Jersey
United States
California
The Netherlands
Schiphol Rijk
United States
Georgia
Spain
Barcelona
Mexico
Mexico City
Poland
Wroclaw
Japan
Tokyo
Italy
Milan
China
Shanghai
India
Mumbai
Brazil
Sao Paulo
South Africa
Durban
Thailand
Bangkok
Australia
Sydney
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QAD On Demand – An Overview
Full Strength ERP
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QAD On Demand – An Overview
Plus……
Business Intelligence (BI)
Warehousing
Customer Self Service (CSS)
Supply Chain Portal (SCP)
And…..
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QAD On Demand – An Overview
Whole Product
Different Shelves in QAD Store
QAD
Integration
Infrastructure
Connectors
HRIS
CRM
generi
c
EDI
Tax
Apps
Shop Floor
APS
generic
Payroll
CPM
Quality
T&A
Demand
Z
ADP
T&E
generic
Built to Integrate
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QAD On Demand – An Overview
QAD On Demand Services
•Infrastructure
•Dedicated
•Infrastructure
•Change
•Transformation
•Creation
management
•Monitoring
andcomponents
tuning
•Seven
core
of Services
•Data
Center/operations
•SLA
•Monitoring
•Business
•Delivery
•Support
reporting
Process
Outsourcing
•System
administration
•Resources
aligned
by skill set
•Operating
system
•Manages
•Management
•Training
•Change
•Management
resources
management
•Near
shore
and off shore resource pool
•Version
management
•Globally managed to ensure consistency
Customization
Network
EDI
Infrastructure
Systems
Functional
Service
Management
Management
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QAD On Demand – An Overview
Simple Integration
QAD
On Demand
Common
integration Tools
Samba
FTP
QXtend
ODBC
Connectors for your
On Premise apps
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QAD On Demand – An Overview
Supports any combination of On Premise
and On Demand Environments
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QAD On Demand – An Overview
Certified and Qualified Environment
• SAS 70  SSAE 16
- Alignment with ISAE 3402 international standards
- Available for QAD Partner Data Centers
• QAD R&D, Support and Services certified to
ISO9001:2008
• Life Sciences – cGMP qualified
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QAD On Demand – An Overview
Pricing
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QAD On Demand – An Overview
Pricing – User Types
• Named user
- Person, device, or process accessing database
or an Add-On product
• Limited user
- Named user with access to limited functions
• QAD device user
- A person that uses an access device that
connects to the system
• E.g. Shop Floor Data Capture
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QAD On Demand – An Overview
Limited User Functions
• Access to the following transactions
•
•
•
•
•
•
•
•
•
Browses, reports and process maps
Global requisition approval *
Project approval *
Work order approval *
Shop floor labor reporting
Quality control reporting
Shipment receipts *
Shipment confirmation
Service request *
• Less than 30% of full users
* Including EAM
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QAD On Demand – An Overview
Reasons Customers Select On Demand
Divestiture
or
acquisition
Version
upgrade
Hardware
change
Lack of
support
resource
Cloud
strategy
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QAD On Demand – An Overview
Nexteer
• Business
•
•
•
- Global supplier of advanced steering and driveline systems
Challenges
- Rapid divestiture
- Lack of internal resources
- Automotive-specific needs
- Global common business process across the globe
Solution
- QAD On Demand
Results
- 340 QAD On Demand users on 2 sites
- Deployed automotive edition solution
- Standard processes around the world
- Enables IT to focus on strategic issues
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QAD On Demand – An Overview
Reasons Customers Select On Demand
Divestiture
or
acquisition
Version
upgrade
Hardware
change
Lack of
support
resource
Cloud
strategy
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QAD On Demand – An Overview
Dana
•
Business
•
Challenges
- Manufacturer of driveline products, power
technologies
-
Need to upgrade to QAD’s latest version
Reduce customizations
Flexibility
Risk mitigation
•
Solution
•
Results
- QAD On Demand
- 574 users on 6 sites
- Standard solution that minimizes the need for
customization
- Reduce dependence on scarce IT resources
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QAD On Demand – An Overview
Reasons Customers Select On Demand
Divestiture
or
acquisition
Version
upgrade
Hardware
change
Lack of
support
resource
Cloud
strategy
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QAD On Demand – An Overview
Dacor
•
•
•
•
Business
- Manufacturer and distributor of high-end stoves, and accessories
Challenges
- Reduce costs in face of business downturn
- Unacceptable system downtime
- Add new applications while minimizing cost
Solution
- QAD On Demand
Results
- 112 QAD On Demand users
- 14% improvement in system uptime
- Comprehensive functionality, with ability to add more modules
- Support business growth aligned to consumer market uncertainity
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QAD On Demand – An Overview
Reasons Customers Select On Demand
Divestiture
or
acquisition
Version
upgrade
Hardware
change
Lack of
support
resource
Cloud
strategy
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QAD On Demand – An Overview
Marshall Electric
•
Business
- Founded in 1974, the leader in automotive ignition coils
•
Challenges
- Ford supplier requiring MMOG/LE compliance
- Lack of internal resources
- Risk mitigation
•
Solution
- QAD On Demand – Automotive Edition
•
Results
-
16 QAD On Demand users on 2 sites
MMOG/LE enabling solution
Reduced dependence on in-house IT resources
Reduced downtime risk
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QAD On Demand – An Overview
Devicor
•
Business
- Medical devices for minimally invasive medical procedures
•
Challenges
•
Growth through numerous acquisitions
Life science qualified solution with global support
Limited IT resources
Customization flexibility
Solution
- QAD On Demand
•
Results
-
150 users on 18 sites in US, Europe and Asia
Flexible solution that supports customization
Rapid implementation using Easy On Boarding
IT now focuses on more strategic issues
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QAD On Demand – An Overview
Reasons Customers Select On Demand
Divestiture
or
acquisition
Version
upgrade
Hardware
change
Lack of
support
Cloud
strategy
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QAD On Demand – An Overview
Genzyme Brazil
• Business
– Genzyme Brazil
• Challenges
– Remote location
– No IT infrastructure
– Need quick ERP implementation
– Full functionality but simple to use
– Improve operational efficiency
• Solution
− QAD On Demand
• Results
− Implementation completed on time and within budget
− No capital IT expenses
− Consolidation with corporate
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QAD On Demand – An Overview
Takata
•
Business
- Global supplier of advanced automotive safety systems
•
Challenges
- Global standardize
- Replace multiple older legacy ERP systems
- Restructuring/right sizing
•
Solution
- QAD On Demand
•
Results
- 490 QAD On Demand users on 6 sites
- Single system solution that scales with the customer
- Replaced multiple systems, simplifying consolidations and
supporting common business processes
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QAD On Demand – An Overview
Transitioning To On Demand Is Easy!
• Upgrade Q-Scan
- Pre-packaged consulting offering
- Plan your deployment
• Data migration plan
• Integration plan
• Training plan
• Conversion services
-
Set you up in data center
Convert your data
Conference room pilot
Training
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QAD On Demand – An Overview
How Does The Upgrade Process Work?
Time dependent upon size/complexity
Upgrade/Deployment Q-Scan
Implementation
Conversion
Assessment
Present Report
•
Environment
•
Proposal
•
Planning
•
CRP
•
Data
•
Plan
•
•
Acceptance test
•
Customizations
•
Costs
Prepare source
data (EE)
•
End user training
•
Functionality
•
Timescales
•
.Net UI training
•
3rd
•
Resources
•
Project
party apps
Cutover
Test/Train
•
Run pre-conversion
utilities (EE)
•
Database
conversion
•
Production
environment
•
Database
conversion
•
Execute cutover
•
Go live
Implementation Options
•
Interfaces
•
Customizations
•
Modules
•
Localizations
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QAD On Demand – An Overview
Next Steps
• Attend these related sessions:
- Conversion to QAD On Demand
• The A, B, C’s of moving to QAD On Demand
• Tuesday, 3:15 PM
- Operating QAD On Demand
• Learn more about operational environments for QAD
On Demand
• Wednesday, 1:30 PM
• Stop by the Solutions Expo
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QAD On Demand – An Overview
QAD On Demand
Start your
move now!
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QAD On Demand – An Overview
Questions & Answers
Charlie Eggerding
cre@qad.com
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www.qad.com
© QAD Inc 2012
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