QAD Explore 2012 QAD On Demand – An Overview Charlie Eggerding VP On Demand, QAD QAD On Demand – An Overview Safe Harbor Statement The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. 2 3 QAD On Demand – An Overview QAD in the Cloud IT Available infrastructure and network bandwidth Users expect integrated apps IT evolves to “Cloud Services Broker” 4 QAD On Demand – An Overview QAD’s “Big Switch” 2007 2008 2009 2010 2011 2012 5 QAD On Demand – An Overview Deploying Globally 117 25 140 46 10 254 4142 474 40 Activity 128 NA 57% 309 AP 23% 20 120 40 10 102 EU 13% LA 7% 6 QAD On Demand – An Overview Supporting Globally QAD Support Centers Local Presence, Global Reach United Kingdom Brierley Hill United States Utah United States Illinois Belgium Antwerp United States New Jersey United States California The Netherlands Schiphol Rijk United States Georgia Spain Barcelona Mexico Mexico City Poland Wroclaw Japan Tokyo Italy Milan China Shanghai India Mumbai Brazil Sao Paulo South Africa Durban Thailand Bangkok Australia Sydney 7 QAD On Demand – An Overview Full Strength ERP 8 QAD On Demand – An Overview Plus…… Business Intelligence (BI) Warehousing Customer Self Service (CSS) Supply Chain Portal (SCP) And….. 9 QAD On Demand – An Overview Whole Product Different Shelves in QAD Store QAD Integration Infrastructure Connectors HRIS CRM generi c EDI Tax Apps Shop Floor APS generic Payroll CPM Quality T&A Demand Z ADP T&E generic Built to Integrate 10 QAD On Demand – An Overview QAD On Demand Services •Infrastructure •Dedicated •Infrastructure •Change •Transformation •Creation management •Monitoring andcomponents tuning •Seven core of Services •Data Center/operations •SLA •Monitoring •Business •Delivery •Support reporting Process Outsourcing •System administration •Resources aligned by skill set •Operating system •Manages •Management •Training •Change •Management resources management •Near shore and off shore resource pool •Version management •Globally managed to ensure consistency Customization Network EDI Infrastructure Systems Functional Service Management Management 11 QAD On Demand – An Overview Simple Integration QAD On Demand Common integration Tools Samba FTP QXtend ODBC Connectors for your On Premise apps 12 QAD On Demand – An Overview Supports any combination of On Premise and On Demand Environments 13 QAD On Demand – An Overview Certified and Qualified Environment • SAS 70 SSAE 16 - Alignment with ISAE 3402 international standards - Available for QAD Partner Data Centers • QAD R&D, Support and Services certified to ISO9001:2008 • Life Sciences – cGMP qualified 14 QAD On Demand – An Overview Pricing 15 QAD On Demand – An Overview Pricing – User Types • Named user - Person, device, or process accessing database or an Add-On product • Limited user - Named user with access to limited functions • QAD device user - A person that uses an access device that connects to the system • E.g. Shop Floor Data Capture 16 QAD On Demand – An Overview Limited User Functions • Access to the following transactions • • • • • • • • • Browses, reports and process maps Global requisition approval * Project approval * Work order approval * Shop floor labor reporting Quality control reporting Shipment receipts * Shipment confirmation Service request * • Less than 30% of full users * Including EAM 17 QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support resource Cloud strategy 18 QAD On Demand – An Overview Nexteer • Business • • • - Global supplier of advanced steering and driveline systems Challenges - Rapid divestiture - Lack of internal resources - Automotive-specific needs - Global common business process across the globe Solution - QAD On Demand Results - 340 QAD On Demand users on 2 sites - Deployed automotive edition solution - Standard processes around the world - Enables IT to focus on strategic issues 19 QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support resource Cloud strategy 20 QAD On Demand – An Overview Dana • Business • Challenges - Manufacturer of driveline products, power technologies - Need to upgrade to QAD’s latest version Reduce customizations Flexibility Risk mitigation • Solution • Results - QAD On Demand - 574 users on 6 sites - Standard solution that minimizes the need for customization - Reduce dependence on scarce IT resources 21 QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support resource Cloud strategy 22 QAD On Demand – An Overview Dacor • • • • Business - Manufacturer and distributor of high-end stoves, and accessories Challenges - Reduce costs in face of business downturn - Unacceptable system downtime - Add new applications while minimizing cost Solution - QAD On Demand Results - 112 QAD On Demand users - 14% improvement in system uptime - Comprehensive functionality, with ability to add more modules - Support business growth aligned to consumer market uncertainity 23 QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support resource Cloud strategy 24 QAD On Demand – An Overview Marshall Electric • Business - Founded in 1974, the leader in automotive ignition coils • Challenges - Ford supplier requiring MMOG/LE compliance - Lack of internal resources - Risk mitigation • Solution - QAD On Demand – Automotive Edition • Results - 16 QAD On Demand users on 2 sites MMOG/LE enabling solution Reduced dependence on in-house IT resources Reduced downtime risk 25 QAD On Demand – An Overview Devicor • Business - Medical devices for minimally invasive medical procedures • Challenges • Growth through numerous acquisitions Life science qualified solution with global support Limited IT resources Customization flexibility Solution - QAD On Demand • Results - 150 users on 18 sites in US, Europe and Asia Flexible solution that supports customization Rapid implementation using Easy On Boarding IT now focuses on more strategic issues 26 QAD On Demand – An Overview Reasons Customers Select On Demand Divestiture or acquisition Version upgrade Hardware change Lack of support Cloud strategy 27 QAD On Demand – An Overview Genzyme Brazil • Business – Genzyme Brazil • Challenges – Remote location – No IT infrastructure – Need quick ERP implementation – Full functionality but simple to use – Improve operational efficiency • Solution − QAD On Demand • Results − Implementation completed on time and within budget − No capital IT expenses − Consolidation with corporate 28 QAD On Demand – An Overview Takata • Business - Global supplier of advanced automotive safety systems • Challenges - Global standardize - Replace multiple older legacy ERP systems - Restructuring/right sizing • Solution - QAD On Demand • Results - 490 QAD On Demand users on 6 sites - Single system solution that scales with the customer - Replaced multiple systems, simplifying consolidations and supporting common business processes 29 QAD On Demand – An Overview Transitioning To On Demand Is Easy! • Upgrade Q-Scan - Pre-packaged consulting offering - Plan your deployment • Data migration plan • Integration plan • Training plan • Conversion services - Set you up in data center Convert your data Conference room pilot Training 30 QAD On Demand – An Overview How Does The Upgrade Process Work? Time dependent upon size/complexity Upgrade/Deployment Q-Scan Implementation Conversion Assessment Present Report • Environment • Proposal • Planning • CRP • Data • Plan • • Acceptance test • Customizations • Costs Prepare source data (EE) • End user training • Functionality • Timescales • .Net UI training • 3rd • Resources • Project party apps Cutover Test/Train • Run pre-conversion utilities (EE) • Database conversion • Production environment • Database conversion • Execute cutover • Go live Implementation Options • Interfaces • Customizations • Modules • Localizations 31 QAD On Demand – An Overview Next Steps • Attend these related sessions: - Conversion to QAD On Demand • The A, B, C’s of moving to QAD On Demand • Tuesday, 3:15 PM - Operating QAD On Demand • Learn more about operational environments for QAD On Demand • Wednesday, 1:30 PM • Stop by the Solutions Expo 32 QAD On Demand – An Overview QAD On Demand Start your move now! 33 QAD On Demand – An Overview Questions & Answers Charlie Eggerding cre@qad.com 34 www.qad.com © QAD Inc 2012 35