Project Management Conference PMP Overview PMP Exam Ice Cracker! Dr. Kanabar Note: This workshop is not endorsed by PMI. They don’t endorse any Examination Content. Exam Overview • • • • • Why become PMP certified? Do you Qualify? How to Apply? Schedule the Exam! Exam Content Outline Use a Spreadsheet INITIATING PROCESS Conduct project selection methods to evaluate the feasibility of new products or services Identify key stakeholders and perform analysis to gain buy-in and requirements for the success of the project. Define the scope of the project based on the organization’s need to meet the customer project expectations Hours spent 0 20 40 Develop the project charter and review it with key stakeholders to confirm project scope, risks, issues, assumptions and constraints as well as obtain project charter approval from the project sponsor. 12 Identify and document high level risks, assumptions and constraints using historical data and expert judgment. TOTAL HOURS 12 84 The Changes… from PMI website • “The education and experience eligibility requirements for the existing PMP examination remain appropriate and will not be changed. • Approximately 30% of the PMP exam content will change. Exam Content PMP Exam Prep • To earn your Project Management Professional (PMP)® credential, you need to meet the experience and education requirements, and pass the PMP® examination, a 200-question, multiple-choice test. • You must be prepared – Take courses ahead of time. 35 hrs is not enough. Professional and Social Responsibility content area (cont) • “Specifically, the Professional and Social Responsibility content area (Domain 6) will now be tested in every domain, rather than as a separate domain. • Therefore, PMI’s Code of Ethics and Professional Conduct should be viewed as integrated into the day-to-day role of a project manager and important in each phase of the project lifecycle.” Questions from PMI.ORG • PROCESS/Workflow based questions…. • 1. An accepted deadline for a project approaches. However, the project manager realizes only 75% percent of the work has been completed. The project manager then issues a change request. • What should the change request authorize? A. Additional resources using the contingency fund B. Escalation approval to use contingency funding C. Team overtime to meet schedule D. Corrective action based on causes Do you know the Terminology? 2. The project manager develops a process improvement plan to encourage continuous process improvement during the life of the project. Which of the following is a valid tool or technique to assist the project manager to assure the success of the process improvement plan? A. Change control system B. Process analysis C. Benchmarking D. Configuration management system PMBOK based questions 3. The project manager meets with the project team to review lessons learned from previous projects. In what activity is the team involved? A. Performance management B. Scope identification C. Risk identification D. Project team status meeting Preparation • PMBOK must read very well. • Books.. We have Head First PMP available in the library and PMP by Solomon. • If you are on the road use: PMP Study Guide by Philips (has a ebook on CD) • PMP by Rita Mulcahy • PMP by Heldman (also on CD) Preparation • PMP from Crosswind • PMP from Sanghera PMP Recap First the Processes Initiating Processes Knowledge Area Integration Develop Charter Identify Stakeholders Knowledge Area Communication Planning Processes (1 of 2) Integration Scope Develop Project Plan Collect Requirements Define Scope Create WBS Define Activities Sequence Activities Estimate Activity Durations Estimate Activity Resources Develop Schedule Estimate Costs Determine Budgets Time Cost Planning Processes (2 of 2) Quality HR Communications Plan Quality Develop Human Resource Plan Plan Communications Plan Risk Management Identify Risks Perform Quantitative Risk Analysis Plan Risk Responses Risk Procurement Plan Procurements Perform Qualitative Risk Analysis Executing Processes Integration Direct & Manage Project Execution Quality Perform Quality Assurance HR Communications Procurements Acquire Team Develop Team Distribute Information Manage Stakeholders Expectations Conduct Procurements Manage Project Team Monitoring & Controlling Processes Integration Monitor & Control Project Work Perform Integrated Change Control Verify Scope Control Scope Scope Time Control Schedule Cost Control Cost Quality Perform Quality Control 1 of 2 Monitoring & Controlling Processes (contd.) 2 of 2 Communications Risk Procurement Report Performance Monitor & Control Risks Administer Procurements Closing Processes Integration Procurement Close Project/Phase Close Procurements Processes • Better way to digest this…. Is to understand the grid. Project Management Process Groups with Knowledge Mapping (p. 1 of 2) Knowledge Area Initiating Process Planning Process Executing Monitor and Control Closing Integration Management Develop Project Charter Develop Project Management Plan Direct & Manage Project Execution Monitor & Control Work Perform Change Control Close Project or Phase Scope Management Collect Requirements Verify Scope Define Scope Control Scope Create WBS Time Management Define Activities Control Schedule Sequence Activities Estimate Activity Resources Estimate Activity Durations Develop Schedule Cost Management Estimate Costs Control Costs Determine Budget Quality Management Plan Quality Perform Quality Assurance Human Resource Management Develop HR Plan Acquire Team Develop Team Manage Team Perform Quality Control Page 1 Process Groups with Knowledge Mapping -- Page 2 of 2 Knowledge Area Initiating Process Planning Process Executing Monitor and Control Communica-tions Management Identify Stakeholders Plan Communications Distribute Information Report Performance Closing Manage Stakeholder Expectations Risk Management Plan Risk Management Monitor and Control Risks Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Response Procurement Management Plan Procurements Conduct Procurements Administer Procurements © PMBOK, PMI, 4th Edition, 2008 Page 2 Close Procurements Using a Spreadsheet to build the Knowledgebase Down load from: 1 Develop Project Charter http://www.projectmanagementinpractice.com and select PMP page Formally authorizes a project or project phase Project selction methods (benefit/comparative contract, SOW, enterprise approches), environmental factors, mathematical models), Project Charter organizational process Project management assets methodology, Project management information systems, expert judgment Project Management Step Can be Grouped •“Management steps” to help you to complete your project successfully. •E.g., “define project scope” or “estimate cost”, or “control budget”. A Process has Inputs and Outputs Process is executed by a project manager who uses “Tools and Techniques” Inputs Outputs Tools & Techniques Case Study • Will BUG Inc. leverage external contractors along with internal resources? In our casestudy “yes”. • Does BUG Inc have experience with previous migrations? “yes” • Issues: What considerations should be made for transitioning to a 64-bit platform? Applications might crash! How do we migrate directly from XP to Windows 7 while retaining user-specific files and settings? Develop Project Charter Identify Stakeholders Authority to Start a Project Develop Project Charter People who have power to help or hinder Identify Stakeholders Case Study: So what are the Inputs? I n p s u t Let us look at inputs first…. Enterprise Environmental Factors Contract Process Assets INPUTS SOW Business Case Is the project worth the investment? Scope + Strategy Description of Products or Services created by sponsor External Project: This is turned in as a “Bid” How does BUG Inc conduct business? How do we do business? Various departments & how they operate? Governmental/Industry Standards Marketplace Conditions Assigning Resources Culture & Infrastructure Organizational Process Assets How does BUG Inc execute projects? Procedures/Standards Tools and Templates Historical Information Information Systems Knowledgebase Of Course, they use PMBOK ® Expert Judgment Experts: Internal units, consultants, stakeholders, industry groups, SME, PMO Provided by any group or individual with specialized knowledge O u t p u t CHARTER: Project OS Migration (POSM) Start Date/End Date … Project Manager: …… Project Purpose / Justification Measurable Project Objectives Success Criteria Assumptions, Known Issues and Risks Summary: Milestone Schedule, Budget Released by BUG Inc CEO Signatures of all stakeholders Recap Process Name Process Flow Concept ENTERPRISE DATA INPUTS PROCESS ASSETS BUSINESS CASE DEVELOP CHARTER TOOLS & TECHNIQUES OUTPUTS EXPERT JUDGMENT PROJECT CHARTER I n p s u t Let us look at inputs first…. Enterprise Environmental Factors Process Assets Inputs Procurement Documents Charter BUG Inc has subcontracted XP migration Stakeholder Analysis Expert Judgment Stakeholder Analysis Keep Satisfied Power Medium Monitor LOW Manage Closely HIGH Keep Informed Medium Interest in Project Execution & Result Ref: p.249 PMBOK ® - 4th Edition O u t p u t Stakeholder Register Name: Nichole – Internal Stakeholder Goal: Make sure that there is no disruption during migration. Expectations: Has access back to her PC within half a day. Constraints: Busy might not have much time for general training. But is comfortable with Technology. Stakeholder Register Name: Supplier – External Stakeholder Responsibility: Provide WIN 7 license. Goal: Make sure that there is no disruption during migration. Expectations: Licenses available before execution phase. Constraints: None O u t p u t Stakeholder Management Strategy 2 of 2 Stakeholder Rating: High/Med/Low Assessment Potential Strategy Recap Process Name Process Flow Concept CHARTER PROCUREMENT DOCS INPUTS ENTERPRISE FACTORS ORG. PROCESS ASSETS IDENTIFY STAKEHOLDERS EXPERT JUDGMENT TOOLS & TECHNIQUES STAKEHOLDER ANALYSIS - STAKEHOLDER REGISTER OUTPUTS - STAKEHOLDER MGMT STRATEGY What about Knowledge Areas? Develop Project Charter Identify Stakeholders We have focused on process & process groups. We introduced two processes in the Initiating phase Develop Project Charter Key Output = Project Charter Identify Stakeholders Key Outputs = Stakeholder Register and Stakeholder Management Strategy The Key Study Points Organizational Structure • • • • • Functional Weak Matrix Balanced Matrix Strong Matrix Projectized Selecting a Project • Benefit Measurement Methods – Scoring Models, Cost Benefit • Constrained Optimization – Linear, Integer, dynamic programming Exercise • Create a Spreadsheet for the Initiation Phase