“New Generation
Banking”
2011 First Quarter
B
RIEFLY
AKTIF BANK
Founder
CEO
Year of Establishment
Shareholding Structure
Date of Re-structuring
Total Assets* (mio TRY)
Equity* (mio TRY)
Revenue* (mio TRY)
Net Profit* (mio TRY)
Dr. Önder HALİSDEMİR
1999
100% affiliate of Çalık Holding
Started in 2007
2.047
236 (137% Increase in 2 years time)
62,6
29
ROA*
5.7%
ROE*
49.6%
Number of Employees*
Number of Branches*
Number of Sales Points*
Network of Correspondent Banks*
Ratings*
SWIFT
Web Adress
* As of March 31, 2011
2
Ahmet ÇALIK
370
6
4 thousand
365 banks in 85 countries
A- National / BB International (JCR)
CAYTTRIS
www.aktifbank.com.tr
F
IGURES
GROWING ON A STRONG & PRUDENT BASIS
As being the fastest growing bank in
Turkey for the past 3 years, Aktif Bank
is proud to have one of the lowest NPL
ratio in the banking industry.
We are taking very determined steps to
carry
our
bank
to
be
the
most
profitable bank in Turkey by the end of
2011.
3
F
-Summary Financials
IGURES
RAPID AND HIGH QUALITY GROWTH
Asset Size Growth
Thousand TL
2,046,215
1,479,392
578,047
251,680
111,679
2007
4
2008
2009
2010
2011Q1
F
-Summary Financials
IGURES
RAPID AND HIGH QUALITY GROWTH WITH ONE OF THE
LOWEST NPL IN THE BANKING SECTOR
Loan Growth & NPL Ratio
Revenues
TL thousands
TL thousands
959,441
107,484
727,112
297,443
62,680
74,735
117,661
2007
2008
NPL : 0%
NPL : 0,4%
2009
NPL : 0,57%
2010
2011Q1
NPL : 0,76%
NPL : 0,58%
Shareholders’ Equity
47,048
TL thousands
22,827
214,081
164,707
170,688
2008
2009
235.815
13,407
65,346
2007
5
2008
2009
2010
2011Q1
2007
2010
2001Q1
F
- Summary Financials
IGURES
BECOMING A REPUTABLE GLOBAL ACTOR
Number of Correspondents
Funds Borrowed
Million USD
365
441,8
320
220
169
100
2007
220.6
2008
2009
2010
2011Q1
Foreign Trade Volume
Million USD
892
697
65.5
29.9
48.3
128
2007
2008
2009
2010
2011Q1
56
Dec.07
6
200
Dec.08
Dec.09
Dec.10
March 11
NEW GENERATION
BANKING MODEL
DIRECT
REGIONAL
CITY
ANKING
Retail
7
Corporate
Investment
International
B
DIRECT
REGIONAL
CITY
ANKING
DIRECT BANKING
CITY BANKING
REGIONAL BANKING
Instead of investing in
branch network, we
provide technology-based
products regardless of
time and location
constraints with
convenient and attractive
prices.
To provide customized
financial & non-financial
products and services for
the different needs of the
cities
To expand trade relations
as a financial actor in
Balkans, the CIS and the
Middle East
 Branchless banking model
 Proper alternative
 Online integration with the
Post Offices
 Concentration centers in
the cities
distribution channels for
operational and financial
infrastructure of the city
 “Shop in Shop” concept
 Corporate and investment
products for the
municipalities and local
businesses
8
 Synergies with our foreign
based subsidiaries
 Growing with new
subsidiaries in the region
 To be role model for other
countries
B
Electronic Channels
 Aktif Bank Web Page and City Portals
in Turkey
 Internet Banking
in Turkey and Albania
 Dealer Portals
in Turkey
 Call Center
in Turkey and Albania
 Mobile Banking and Mobile City Applications
ANKING
CHANNELS
Physical Channels
 Merchant Channel Network
 PTT
3,800 points in Turkey
 Aktif Points
760 points in 8 cities
 Aktif Kiosks
32 locations in 4 cities
 Branches
6 in 6 cities
in Turkey and Albania
THE WIDEST DISTRIBUTION CHANNEL IN TURKEY
9
Aktif Bank’s
Retail
Banking
Innovations
A
KTIF
ONLINE
Cash Deposit
Loan
Collection
Deposits
Billing
Collection
Card
Collection
Cash Withdrawal
Account
Opening
Application
Mutual Funds
Regular
Transfer
Instructions
Regular
EFT
Instructions
Other
Company
Products
Stocks
between bank networks and the PTT.
points, including 1,178 locations where there are
no bank branches.
Enables quick product and service deployment.
Credit and Card
Application
Insurance
The first and the only online-realtime platform
physical distribution channel via around 4,000
Financial Products
11
FULL ONLINE INTEGRATION WITH
PTT
Aktif Online provides Aktif Bank the widest
Cash Withdrawal
Loan Payment
1
P
Securities
-Cash Management-
“UPT” Cheap Money
Transfer
“UPT” which means “Cheap Money Transfer”
UPT Is Competitive And Profitable
Without any branch overhead, it is possible to price the
product well below the market
UPT Is Easy
Anyone can use UPT even when they are not a bank
customer
UPT Is Widespread
4.000 PTT branches, over 8.800 bank branches, telephone
and internet banking as well as withdrawing cash from all
22.800 ATMs in Turkey
 UPT system was activated on January 04, 2010 and
as of the year end around 227.470 transactions were
performed of an amount totaling TL178.4 million.
Number of channels
Number of existing customers
12
4.000
119.478
-Cash Management-
“Global Money
Transfer Program"
Foreign Currency Transfers
Launched in November 2010
Foreign Currency Transfers
 Foreign currency transfers, domestic and
international
UPT Membership Program
 Using UPT Account for online shopping without
sharing any financial data
 Money Transfer from UPT Account to anyone,
anywhere
We are candidate to be one of the leading money
transfer programs in the next future
Number of channels
13
4.000
K
2
P
REAKTIF
LOAN FACTORY
INSTANT CREDIT DECISION
Our dynamic and measurable loan factory
includes flexible workflows and has high
integration capability with different channels
such as dealer, web, SMS and branch banking.
Business Rule Management System integrated
to loan factory produces loan decision in
seconds. Other components of factory are:
 Verification Module
 Fraud Module
 User-friendly screens
 Smart Application Fields
 Dynamic Matrix
 Online Web Services
 Collateral, Document Management
 Reporting and Monitoring System
14
-Loan Products-
“Consumer Loans”
Loans through Dealers and ADCs
“Aktif Bank’s Dealer Credit System - Kreaktif is used at more
than 596 dealers and providers of education, furniture, major
appliances and boilers”
•
Average loan amount
TL 3,500
Average tenor
15 months
Furniture loan program is available at 417 dealers
including Doğtaş, İstikbal and Kelebek Mobilya which are
two major furniture manufacturer chains in Turkey with
sales points around the globe.
 Boiler and installation loan program is available at 128
dealers.
 Education loan program is available at 10 points of
English Time (English language courses providing
institute).
 Private bus assocations are offered:
15

SME Loans with and without collateral

Refinancing Loans

Vehicle Loans
-Loan Products-
“PTT Kredi”
Launched in
July 2010
Loans through Post Office Branches
 Aktif Bank collaborates with PTT and offers consumer
loans to the PTT payroll customers.
 Given sufficient funding, accessing those 500,000
payroll customers with secured, colleteralized retail
loans offers a sales potential of USD 1 billion.
 Credit operations was introduced to PTT for the first
time by providing loan training to 1500 staff in 25
cities.
 98.400 applications received and 59.000 credits were
booked with TL 370 million by the end of April, 2011.
 TL 600 million outstanding balance and 76.000
customers are targeted by the end of 2011
16
A
3
P
KTIF
CARD SYSTEM
PREPAID/DEBIT/CREDIT CARD
MANAGEMENT SYSTEM AND CHIP
TECHNOLOGY
Aktif Card System (AKS) is a multilingual, multi
We are the first Bank in Turkey to develop “a-
currency, multi-institution loyalty card platform
purse” (Aktif Purse) which is a dual interface
AKS processes huge volume of transactions with
high speed in a secure
AKS is capable of setting payment standards
between Turkey and the neighbouring countries
17
1
PrePaid card programs and
offline transaction/balance management
2
Mifare, PayPass (MC) and PayWave (VISA)
contactless card application, NFC
3
Standard credit card, debit card programs,
Loyalty and point applications
4
Campus cards, FC fan cards, transportation cards,
access control systems
chip card application with transportation
functionality. “a-purse” is a product of pure
LOCAL engineering and it is fully compatable
with GLOBAL standards

Automatic Decision System

Office Verification Module

Fraud Module

User-friendly screens

Smart Application Fields

Dynamic Matrix

Online Outsource Interrogation
AKS’s First Product Aktif38 Won First International Award
AKS’s first product won two awards in international «Paybefore
Awards 2011» with our Aktif38 city card
1-) The Best Non-U.S.-Based Prepaid Program Category Aktif38
2-) The Best Third-Party Prepaid Product Retailer Category  Aktif38 KayseriPark
This year’s Paybefore Awards were the most competitive yet, representing a record
number of countries
18
Paybefore Awards,is one of the most
prestigious award in international prepaid
world.
-Card Products-
“City Card Product Family”
Widespread, chip based, contactless, high
security payment products
Aktif 00 & Plus 00
Prepaid
Purchase
“Global Aktif Card System”
Seferi is a card system that enables people
visiting Turkey to shop and withdraw cash
through all ATM and POS network without the
need of Mastercard, Visa, etc.
Transportation Loyalty Points
Different uses of AKTIF 00
Installment
Allowance, Campus,
Gift,Corparate, Fan,
Skipass, Food ...
Seferi Card is accepted by over 28.500 ATMs
and 1.850.500 POS machines in Turkey.
19
Plus Aktif 00 is designed by taking into account
the lifestyles and needs of people
Aktif Bank’s
Corporate
Banking
Innovations
20
I
4
P
NTEGRATED
RECEIVABLES
MANAGEMENT “B.A.Y.”
END TO END COLLECTION MANAGEMENT
CLIENT ASSESTMENT

End-to-end receivables management service

No differentiation of receivables
 Invoices, cheques, notes and bills are
FINANCING
COLLECTION SERVICES
REPORTING
included in the collection scheme

Obtain financing by pledging receivables

Advisory Services
 Initial assesment of agency and dealer
network of the client
CALL CENTER
 Reporting and notification by follow-up
through the call centre
 In case of default, legal follow-up of overdue
payments
21
-ACT Office-
Foreign investors have demonstrated more interest in
Turkey, which has attracted greater attention from the
global business with its consistent and rapid growth
performance in recent years. Seeing this potential, Aktif
Bank desingned the “Act Office” service concept in 2009
to provide the following services required by international
financial institutions in Turkey and other countries in the
region
ACT Services
 Marketing and sale of products and services
 Research activities
 Loan supply, collateralization and legal consultancy
 Credit evaluation
 Operation and monitoring
 Management and logistics
22
Local and
regional
agent of
ITFC and
ICIEC
23
Aktif Bank became the only
agent in Turkey and in the
region to offer foreign trade,
structured finance, export
loan and advertisement
insurance products and
services which are only
provided by ITFC and ICIEC to
their member countries
-Aktif Bank Bond-
 We initiated the formation of a commercial paper
market in Turkey
 Under this program, we issued the first bank bond
in Turkey
 All of our issuances have been fully subscribed

1st tranche: TL 35 million (September 2009)

2nd tranche: TL 65 million (September 2009)

3rd tranche: TL 100 million (February 2010)

4th tranche: TL 400 million (April 2010)

5th tranche: TL 700 million (September 2010)

6th tranhce: TL 1 billion (May 2011)
TL 150 million is quoted in Istanbul Stock
Exchange.
 With a maturity profile of 30 days to 360 days

Tax advantage over time deposits
 Aktif Bond is quoted on Reuters and Bloomberg
24
First direct bank of Turkey
We are
the bank
of
innovations
Only bank to have online realtime integration with Post
Offices
Founder of Money Transfer Programme which is
commonly used in Turkey
The first bank to issue a commercial paper program
The first bank to introduce “Liaison Office” concept in
Turkey (“ACT Office”)
One of the few banks with dealer credit system
Market leader in contactless cards in Turkey
The first bank to develop “a-purse” which is a dual
interface chip card application with transportation
functionality
The first to develop a transportation kiosk
One of the few banks in Turkey with an instant decision
making credit system “Credit Factory”
One of the few banks with dealer credit system
25
APPENDIX
Ç
ALIK
HOLDING
We are an
Affiliate of a
Reputable
Global
Conglomerate
28
 The leading investor in Turkey, Balkans and CIS
 One of Turkey’s most up and coming Groups with
more than 20,000 employees in 14 countries

2010 Assets of USD 5.5 billion and Revenues of USD 2.2
billion
 Rated by Fitch & JCR
 5th Turkish corporate issuing a Eurobond
 Reputable partnerships and cooperation with global
brands

ENI, EWE, Mitsubishi, General Electric, Turkish Telecom,

Qatar Investment Authority, Anatolia Minerals, Initec
Energia
29
TAPCO
POWER SYSTEMS

Completed turnkey delivery of 5 power stations with a total capacity

Trans-Anatolian Pipeline (TAP)
of 883 MW in Turkmenistan

254 MW 6th power plant under construction

Long-term supply and maintenance contract with Turkmen state

Hold 10 licenses to construct hydroelectric, wind and thermal power
Awarded the license to build and operate strategically important

Partnership with ENI Group of Italy

Annual capacity of 50-70 million tons of oil

Completion date of 2013
EXPLORATION AND DRILLING
plants with a total capacity of 1500 MW in Turkey

Joint construction of a gas power plant in Uzbekistan with Initec

Explores and drills oil and gas in Turkmenistan
Energia of Spain

Partnership with Parker Drilling of USA

Holds oil and exploration licenses in Eastern Turkey and Thrace region

Project amount of USD 470 million

Generation capacity of 472 MW

Completion date of 2013
UTILITIES

Yeşilırmak Electricity Distribution Company

REFINERY

Ceyhan

Yeşilırmak License was acquired in December 2010 and the acquisition
price has been USD 441.5 million

ALBTELECOM

30

Bursagaz and Kayserigaz services 850,000 households

Incumbent fixed line operator in Albania
 290,000 subscribers with a potential of 1 million, 30% penetration
In October 2008, Çalık Holding sold 39.9% of Bursagaz and Kayserigaz to
EWE for a total price of USD 438 million (34x 2008E EBITDA)
Owns 76% stake in Albania's Albtelecom
Turkish Telecom is a strategic partner with 20% share
Participates as an investor in Bursagaz and Kayserigaz.

Annual capacity of processing 10 million tons of crude oil and 2
million tons of petrochemicals , Budget of USD 6 billion
1.5 million subscribers in the cities of Samsun, Amasya, Çorum, Ordu and
Sinop

Awarded the license to build a refinery and petrochemical complex in

Third GSM operator after AMC and Vodafone
 500,000 subscribers, 15% market share
GAP İNŞAAT
MEDIA
One of only two nationwide print distribution network in Turkey


5 regional offices (2 representative offices)

5 printing facilities

25,794 sales outlets (810 chain stores)

221 distributors
 GAP İnşaat ranked 176th in the “Top International Contractors” list of
ENR magazine in 2010
 Active in the construction of turnkey industrial plants, infrastructure and
environmental projects, hospitals, hotels, schools, roads and museums
 Cover Middle East, CIS and North Africa

20% market share in TV & newspaper advertising
 Value of completed projects amounts to approximately USD 2.5 billion

Lusail International Media Co., media affiliate of Qatar Investment
 Value of housing projects in the pipeline with a start date of late 2009 in
Authority, is 25% shareholder of Turkuvaz
GAP GÜNEYDOĞU TEKSTİL


GAP Güneydoğu is one of the world’s top ten suppliers of denim
Active in the production of yarn, fabric, garment and home textiles

Manufacturing operations in Turkey, Turkmenistan and in Egypt

Majority of sales exported to North America, Europe, North Africa and
East Asia


Top 3 export destinations are the USA, Italy and Spain
Customers include global names such as Diesel, Replay, LeeWrangler, Levi’s, Benetton, H&M, Calvin Klein, Tommy Hilfiger, Zara
G-Star, Miss Sixty, M&S, Next, Esprit, Escada
31
 Undertaking Turkey’s first urban transformation and renovation projects
with private involvement in the heart of Istanbul
 Tarlabaşı, Fener Balat
ÇALIK MADEN
The only rated textile company in Turkey with a local currency
rating of BBB+ from Fitch

Istanbul is around USD 750 million
 An extensive partnership with Anatolia Minerals in Turkish mining
industry
 Anatolia Minerals is based in the US and holds more than 100 licenses
in Turkey
 Çalık Maden buys into Çukurdere, a subsidiary of Anatolia Minerals
 175,000 ounces annual production started in 2010
 Cukurdere owns a gold mine in Erzincan with 6m ounces reserves
 The alliance will allow for joint exploration and development of other
mineral properties in Turkey on a 50/50 basis
A
Aktif Online;
• Turkish
 The first and the only online-realtime platform
between bank networks and the PTT
 Provides Aktif Bank with the widest physical
distribution channel
KTIF
ONLINE
Postal
Service
(PTT)
is
a
public
institution which has the largest distribution
network in Turkey .
• Domestic and international mail
• Parcel post, telegraph, fax,
• Bill payment and collection services
• Domestic
and
international
money
transfer services
 Enables quick product and service deployment
• PTT operates via approximately 4000 points,
&
including 1,178 locations where there are no
bank branches.
THE FIRST BANK WITH TURKISH CAPITAL TO HAVE INVESTED IN KOSOVO
BEFORE THE INDEPENDENCE OF KOSOVO WAS DECLARED.
 Owned 100% by Çalık Financial Services
 Active in Corporate and Retail Banking with market
share of
 17% in deposits
 12% in loans
 Second largest bank amongst 16 banks as of 2010
 Total Assets USD 1.5 billion
 Deposits USD 1.3 billion
 57 branches throughout Albania
 15 branches in Kosovo
 Captures 80% of trade activity between Turkey and
Albania
 In 2009, it was selected as the “Best Bank of the
Year” and “Best Medium Sized Bank in CEE” by
Finance Central Europe Magazine. In 2010, it was
selected as the “Best Bank of the Year” by The Banker
Magazine and awarded the “Quality Management
Certificate” by Certiquality.
 Rated AAA Stable by Japanese Credit Rating Agency
(JCR)
33
W
ORKING TO ITS
VISION OF
BUILDING CITY
TECHNOLOGIES
E-KENT BECAME ACTIVE IN MORE CITIES AND ALSO GREW MORE
EFFECTIVE IN THE SECTOR, WITH A WAVE OF NEW PRODUCTS AND
SERVICES PUT INTO PRACTICE ONSITE.
Established in 2002. It is Turkey's largest electronic fare
collection operating company, and currently operates in 9
cities of Turkey
E-Kent is a member of the International
 Provides modern and high-technology solutions for city life
 Operates contactless card payment systems in public
Association of Public Transport (UITP).
transportation
 Services citizens, municipalities and private bus
E-Kent in figures;
companies with advanced technology solutions and
 10 Million Population
 4 million pre-paid cards
 3,000 buses
 1,330 tollgates
consulting

Expert in widespread field operations
 Acquisition of E-kent by Aktif Bank
 Access to micro-payments market in transportation
 950 top-up points and ticket boots
 Legitimization of cash receivables
 More than 1 billion transactions per month
 Introduction of “city card” solutions
 2009 Revenues of TL 800 million
34