Extreme Networks Qualified
Solutions for Microsoft Lync
Leveraging the Power of Technology Partnerships
©2014 Extreme Networks, Inc. All rights reserved.
Why Lync, Why Now?
Market Drivers
 Unified Communications at inflection point; Applications ascendant
 Mobile workforce and BYOD shifting dynamic from traditional desk requirements
 Single platform of Voice/Video/IM/Presence/Web for existing MS deployments
©2014 Extreme Networks, Inc. All rights reserved.
Lync Momentum
 Microsoft now the global leader of enterprise voice lines shipped
 Fastest growing business unit at Microsoft – over 30% YOY growth in 2013
 Accelerated adoption through Office365 cloud-enabled UC
 90% of Fortune 100 currently use Lync as their primary communication tool
 Almost 60% of enterprises (500+ seats) are deploying or planning to deploy Lync
©2014 Extreme Networks, Inc. All rights reserved.
More Than Instant Messaging
The Challenge With Lync
 Deployment requirements are complex
 Often involve separate UC, application and network owners
 Lack of visibility into performance, metrics, and diagnostics
 Low quality experiences slow adoption, increase trouble tickets, reduce ROI
©2014 Extreme Networks, Inc. All rights reserved.
Automated QoS and Comprehensive Analytics Across Lync-Qualified SDN, Wired and Wireless Infrastructures
©2014 Extreme Networks, Inc. All rights reserved.
Extreme Networks and Microsoft Lync
Simple
 Assured deployment through qualified wired, wireless, and SDN integration
 Holistic network visibility from mobile edge to Lync UC components
 Single application for network management, configuration and analytics
©2014 Extreme Networks, Inc. All rights reserved.
Extreme Networks and Microsoft Lync
Fast
 Rapid deployment through automated and adaptive QoS configuration
 High performance real-time network transport for “morphing” application traffic
 Quickly identify, isolate, and resolve application or network issues
©2014 Extreme Networks, Inc. All rights reserved.
Extreme Networks and Microsoft Lync
Smart
 Adaptive networking intelligence delivers guaranteed experience
 Analytics and in-depth reporting creates granular network visibility and insight
 Accelerated user adoption delivers ROI to the business
©2014 Extreme Networks, Inc. All rights reserved.
Extreme Networks Harmonizes
Microsoft Lync Orchestration
 Deep partnership and collaboration with Microsoft
 High-performance network hardware and pervasive software portfolio
 Holistic network automation, visibility and control through evolutionary SDN
integration
– deployable at scale TODAY
©2014 Extreme Networks, Inc. All rights reserved.
Extreme Network - Microsoft Lync Solutions
 Lync Qualified Solutions
– WIRELESS: IdentiFi WiFi Access points
– WIRED: Summit and Black Diamond Switches
– SDN: Lync SDN API Integration with OneFabric Connect
 Dynamic, adaptive QoS profiles leveraging existing QoS/CoS architectures
 Context-based Call Reporting for Lync
 Purview Application Analytics for Lync
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©2014 Extreme Networks, Inc. All rights reserved.
End to End QoS and Contextual Reporting Solution
Microsoft Lync SDN Integration with OneFabric Connect API
Call Flow Process
1. End User initiates a call
• Request is sent to the Lync Front
End Server - SIP
2. Lync SDN API passes
• Source – Destination IP
• UDP Ports used by RTP
• Type of Call
3. OneFabric Connect locates devices and
users and creates dynamic profile on the
switch that applies QoS to the flow/call
• Each Packet is marked for QoS
throughout the network
• Leverages existing QoS
mechanisms in the core
• Lync Controller provides ongoing
information to Extreme NetSight on
Jitter and MOS
5. Call Termination
• Remove QoS A
• Add MOS data to end Report
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©2014 Extreme Networks, Inc. All rights reserved.
SDN integration - Why does it matter for Lync?
 Prioritizing MS Lync based on UDP port ranges or DSCP does not work reliably
– UDP port ranges can accidently prioritize other applications using the same ports,
results on QoS degradation for MS Lync
– DSCP based marking is only supported on MS endpoints, no support for iOS, Android
etc
 See also Microsoft TechNet
– Enabling QoS in Lync Server 2013 for devices that are not based on Windows. By default,
QoS is disabled for computers and other devices (such as iPhones) that run other
operating systems. Although you can use Lync Server to enable and disable Quality of Service
for devices, you typically cannot use the product to modify the DSCP codes used by these
devices.
– Configuring Quality of Service policies in Lync Server 2013 for clients running on Windows 7 or
Windows 8. Note that Microsoft Lync Server 2013 does not support QoS for other
Windows operating systems, such as Windows Vista or Windows XP.
 Contextual reporting is not available without SDN integration and concurrently
NAC deployed
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©2014 Extreme Networks, Inc. All rights reserved.
City of Bellevue, Washington
 Saved nearly $100,000 in program budget by
deploying Lync vs. traditional IP/PBX System
 Deployed QoS end-to-end to 1,200 users in their
Microsoft Lync environment in “hours vs. weeks”
 Reduced troubleshooting time by quickly identifying
application and network-related issues
 Gained deeper insights into City application
investments and resource use, including Lync user
adoption.
“Using Extreme Networks made it quick and easy for us to
incorporate the built-in QoS to deliver the best user
experience to all of our employees across the City.” Garrett Solberg, Senior Network Architect, City of
Bellevue
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©2014 Extreme Networks, Inc. All rights reserved.
MS Lync Contextual Reporting with OneView
 Supported with Netsight,
NAC and OneView on any
Radius-based network
infrastructure
 Dashboard Overview
 Detailed call reporting with
additional context
–
–
–
–
–
–
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User
Location
Device Type
Switch Type
AP Type
Software
©2014 Extreme Networks, Inc. All rights reserved.
Call Reporting - Overview
 Reporting all calls
–
–
–
–
–
MOS
Start, End, Duration
Caller, Callee, URI
Location Info
Session Info
 Prioritized Session Info
– For EXOS based network elements
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©2014 Extreme Networks, Inc. All rights reserved.
Contextual Reporting - Details
 Report by device type – Source and Destination
 Report by Location, Switch and Type, OS, AP and Type, OS
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©2014 Extreme Networks, Inc. All rights reserved.
Simplified Troubleshooting
 Find all available user, device data with
a simple search
– Search for user or device or other
attributes (depending on integrations like
MDM and others
 Network context is added automatically
– Start troubleshooting right out of the
search result
 Supported with Netsight, NAC and
Oneview on any Radius-based
infrastructure
 Application context is added when
Purview is installed
©2014 Extreme Networks, Inc. All rights reserved.
MS Lync Reporting and Analytics – Purview
On any network infrastructure
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©2014 Extreme Networks, Inc. All rights reserved.
MS Lync Reporting and Analytics – Purview
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©2014 Extreme Networks, Inc. All rights reserved.
Lync Qualification
Wireless QoS
Wired QoS
No visibility or reporting
SDN announcement immature
and not qualified
802.11n solution only
(802.11ac solution not tested)
No end-to-end
assurance of
quality or visibility
802.11n solution only
(802.11ac solution not tested)
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©2014 Extreme Networks, Inc. All rights reserved.
SDN
ONLY Aruba WiFi Controller-based
solutions
No support for 3rd party infrastructure
No Aruba Instant support
Lync not a priority for Cisco – UC competitor
Wired and Wireless MS Lync Qualification
 Microsoft Unified Communications
Open Interoperability Program
(UCOIP) is a qualification program
for 3rd party infrastructure and
telephony vendors. Under this
program, devices must pass
rigorous and extensive testing,
and conform to requirements
specified by Microsoft in order to
achieve Lync Server partner
status.
Extreme Networks | ExtremeXOS 15.3.14
Extreme Networks | IdentiFi Wireless Appliances and IdentiFi 802.11 Access Points


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©2014 Extreme Networks, Inc. All rights reserved.
Extreme Networks Wired Lync Qualification supports every
aspect of unified communications including VoIP desk phones,
softphones, instant messaging and video collaboration using
Summit and BlackDdiamond Switches
IdentiFi Wireless Microsoft Lync Qualification ensures your
Extreme network investment is interoperable with Microsoft
Lync
IdentiFi Capabilities
Validated as part of the Lync Qualification process
 Wi-Fi Multimedia (WMM)
 Flexible Client Access (Airtime
Fairness)
 Unscheduled Automatic Power Save
Delivery (U-APSD)
 Client Load Balancing
 Radio Preference (Bandwidth
Steering)
 Opportunistic Key Caching (OKC),
802.11i Pre-Authentication (Pre-Auth)
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©2014 Extreme Networks, Inc. All rights reserved.
Software Components
 Microsoft Lync 2010 or Lync 2013
 Microsoft Lync Software Defined Network (SDN) API 2.0 or higher
 Extreme Networks NetSight 6.1 or above Advanced License
– NMS-ADV-XXX (e.g NMS-ADV-10 - NetSight Advanced License for up to 10 devices and 100 thin APs)
 Extreme Networks NAC 6.1 or above
– NAC-A-XX, NAC-V-XX or IA-ES-XX (e.g. IA-ES-1k - Identity and Access 1,000 end-system license)
– 500 ES license included in any NMS-ADV license!
 Extreme Networks OneFabric Connect (and DCM) Software
– https://extranet.enterasys.com/downloads/Pages/SDN.aspx
 OPTIONAL (but required to get GTAC support):
•
•
•
•
•
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PS-DCM-ESU - On-Site installation of Data Center Manager DCM
PS-DCM-VDI - VDI add-on for DCM
PS-DCM-BASICREMOTE - Remote installation of DCM
PS-OF-CONNECT-ESU - On-Site installation of OneFabric Connect using the Predefined Integration Option
PS-OFCONNECTREMOTE - Remote installation of Connect using the Predefined Integration Option
©2014 Extreme Networks, Inc. All rights reserved.
Extreme Networks SDN Platform
6. Business
Applications
WorkFlows
Analytics
Security
Cloud/DC Orchestration
OneFabric Connect
Other NMS
NetSight
Citrix
Others
VMWare
Microsoft
OpenStack
Network Abstractions
Purview
IdentiFi
Brown/Greenfield Element Abstractions
Element-Specific APIs
2. Southbound
1. Network &
Infrastructure
Elements
NSX,
FloodLight,
Others.
OneController
NAC
SDN
Platform
Wireless
Fixed
Modular
3rd Party
Hypervisors
= Extreme Networks
©2014 Extreme Networks, Inc. All rights reserved.
Virtual Switch
= 3rd Party
SDN Platform Ecosystem – Marketplace, Developer Communities,
Certifications, Support, SDK, Tools, Collateral
On-Premise Mgmt.
3. Network
Abstraction
Performance
Platform APIs
5. Northbound
4. Service
Orchestration &
Network Mgmt.
Multi-Tenancy
Extreme Networks
Technology Partner Ecosystem
• 20+ Integration Partners
• 40+ Overall Partners
• Packaged and New Solutions
•
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http://www.extremenetworks.com/
partners/tsp/
©2014 Extreme Networks, Inc. All rights reserved.
.
Technology Solution Partner Program
Enhancing value through SDN
• Accelerated delivery of differentiated
solutions
• Expanded network value across IT functions
• Performance, Flexibility, Resilience,
Analytics, Automation/Programmability
• Validated ecosystem architectures for faster
and more transparent deployments
• Mobility, Data Center/Cloud, Convergence,
Security, Management, Analytics
Customer/Channel
Engagement
Innovation
Development
Validation
Go To Market
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©2014 Extreme Networks, Inc. All rights reserved.
Online Resources
 Extreme Networks Microsoft Lync Solution Brief
 Solution Test Results and Deployment Guide for Microsoft Lync and Extreme
Networks IdentiFi Wireless
 Solution Test Results for Microsoft Lync and Extreme Networks Switches
 OneFabric Connect SDN Integration Partners – Data Sheet
 CASE STUDY: End-to-End QoS and Analytics on Microsoft Lync at the City
of Bellevue
 VIDEO: End-to-End QoS and Analytics on Microsoft Lync at the City of
Bellevue
 VIDEO: Demonstration of How Extreme Delivers End-to-End QOS and
Analytics for Microsoft Lync
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©2014 Extreme Networks, Inc. All rights reserved.
Summary
 Extreme Networks provides the industry’s most comprehensive wired,
wireless and SDN solution qualified for Microsoft Lync including
contextual reporting and advanced analytics
– Optimized Experience for the User
– Automated Provisioning of QoS
– In depth reporting and analytics
 Additional integrated solutions with the Microsoft portfolio enable
– Lower operational cost
– Higher degree of automation and orchestration
– Simplified operation and streamlined troubleshooting
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©2014 Extreme Networks, Inc. All rights reserved.
Thank you.
Please send your questions or comments to
tsp@extremenetworks.com
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©2014 Extreme Networks, Inc. All rights reserved.