WELCOME TO WWU
Student
Business
Office
Presented by
Bob Putich
Lynn Plancich
STUDENT BUSINESS OFFICE
Student Business
Office
Old Main 110
STUDENT BUSINESS OFFICE
Student Business
Office
Old Main 110
STUDENT BUSINESS OFFICE
What do we do?
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Assist Students in Managing their Student Account
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Process Payments
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Every student has a Student Account (online)
Tuition, Housing, Bookstore, Other
Online – Mail – In Person
Produce Monthly Statement of Account
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Online Only – No Paper Bills
Email Notification
STUDENT BUSINESS OFFICE
What do we do?
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Assess Late Fees and Interest
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Process Student Account Refunds
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Third Friday of Each Month
Credit Balance Refund
ACH Direct Deposit to your bank account
Student Debt Counseling
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Loan Repayment information
Exit Counseling
Past Due Debt Collection
STUDENT BUSINESS OFFICE
What is Your Student Account?
What is included
Tuition, mandatory fees, on-campus housing, meal plans,
bookstore charges, and most other campus charges
Current Month Activity Detail and Monthly Statements
Record of Payments and Saved Payment Methods
Financial Aid such as Student Loans, Grants and
Scholarships
Refunds
STUDENT BUSINESS OFFICE
What is Your Student Account?
What is not included
Library fees and fines
Parking fees and fines
Some course fees
Registration is linked to Billing
If you add/drop a class a charge or credit may post to your
account
STUDENT BUSINESS OFFICE
You do NOT get a Bill
WWU does NOT send bills or invoices!
Activity is posted to your Student Account and can be
accessed online at any time.
STUDENT BUSINESS OFFICE
Students Responsibilities
Pay tuition, fees, housing and meal charges by the first day of
each quarter.
Pay charges resulting from schedule changes immediately.
Monitor your account for miscellaneous charges throughout
the quarter – Pay as you go.
STUDENT BUSINESS OFFICE
Students Responsibilities
Review statements posted to your student account each
month.
Be familiar with important dates and deadlines
Communicate with other payers.
STUDENT BUSINESS OFFICE
PAYMENTS
When is my Payment Due?
Tuition and Fees
Housing and Meal Plans
are due the:
Important Dates and Deadlines are available
on the Student Business Office website
www.wwu.edu/sbo
PAYMENTS
Avoid Late Fees, Interest and Account Holds
$40 Late Fee – applied monthly
1% Interest – applied monthly
Quarter
1st Day of Term
Late Fee Assessed
Fall
September 26
October 12
Winter
January 8
January 25
Spring
April 2
April 19
Late Fee Assessment Day
Third Friday of each Quarter
Third Friday of each Month
PAYMENTS
Avoid Late Fees, Interest and Account Holds
Pay Tuition and Fees by First Day of Quarter
Pay Miscellaneous Charges as they occur
Monitor your Financial Aid for timely payment
Contact your Student Business Office
PAYMENTS
Pay Online
Quick, Easy, Convenient and Secure
E-check
Through CASHNet – NO fees!
Credit Card
MasterCard – American Express – Discover
2.75% Convenience Fee (charged by service provider not WWU)
WWU does NOT accept VISA credit cards
PAYMENTS
Other Payment Options
Mail
Check or Money Order (allow up to 7 days for processing)
Student ID # must appear on check or money order
Send to: Western Washington University
516 High St, MS-9004
Bellingham, WA 98225
In person at the Student Business Office
Old Main 110, Monday-Friday 9:00am-4:30pm
Cash, check or debit card
Bill Pay functions like a paper check in the mail
Allow 14 days when ordering GET
STUDENT ACCOUNT REVIEW
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Students can access
their Student Account
by logging into their
myWestern on the
Western homepage.
Authorized Users can
pay tuition by clicking
on the Pay Bills link
on the Western
homepage.
STUDENT ACCOUNT REVIEW
Here’s what the
Online Student
Account page looks
like.
PAYMENTS
Authorized User/Payer
Your Student must set up
all Authorized Users
through their Student
Account online
Release for
Financial Information
Allows for SBO staff to talk
with designated persons
regarding financial details
of your account. The
required form can be
found on the SBO website:
www.wwu.edu/sbo
REFUNDS
Student Account Credit Balance Refunds
Students must select an Electronic Refund Option
Direct Deposit to their existing bank
Direct Deposit to their One Account
Sign-up material will come in the US Mail
Parent Plus Loan Refunds
Check only
Direct Refund to student or parent
REFUNDS
REFUNDS
DEBT COUNSELING
Repayment of Federal Loans
Subsidized, Unsubsidized, Parent PLUS and Perkins
FAQ’s
“I received more loan money than I need”
“I had loans at another school”
“I’m not sure who my loan servicer is”
The do’s and don'ts of Alternative Loans
Debt Management
Exit Counseling Requirement
One-on-One Advising
STUDENT BUSINESS OFFICE
Important Checklist

Things you and your student
need take care of before your
student leaves home
STUDENT BUSINESS OFFICE
Important Tips
Electronic notifications only
WWU does not send a bill for charges on your student account
Authorized User + Release of Financial Information
Provides access to student financial information
Important Dates & Deadlines
Tuition & Housing due 1st day of each quarter
Late Fees and Interest assessed third Friday of month
Promissory Note and Entrance Counseling
Required if you accept federal loans
STUDENT BUSINESS OFFICE
Thank You!