City of Toronto
“Wellbeing Toronto”
Indices towards
Measuring and Monitoring
Neighbourhood Wellbeing
Social Development Finance & Administration Division,
Social Policy Analysis & Research Section,
City of Toronto
Well-being Toronto: What is it?
 “Wellbeing Toronto” - a new web-tool that measures community wellbeing
across the City of Toronto's 140 neighbourhoods
 provides a number of indicators that will assist in the monitoring of economic
and social wellbeing by allowing users to custom select and combine indicators
and see their results instantly on a map
 designed to not only assist the public in a better understanding the diverse
communities that comprise the City, but also as support tool for the
development of policies and programs that require place-based perspective
 Consolidates City operational metrics, socio-demographics and infrastructure
service data, analyzes them and creates a series of composite indices for 10
well-being domains
Page 3
The NWI: What is it?
 Based on work for the Strong Neighbourhoods Task Force (2005), which
resulted in 13 Priority Investment Neighbourhoods, the NWI will now focus on
the ability to measure and monitor well-being across all the City’s 140
neighbourhoods
 A collaborative open data approach
 Demographic Data leveraged from other initiatives such as the Community Data
Consortium
Page 4
Neighbourhood Well-Being Indices
Operational Metrics
Fires, shootings, voter participation, program registrants, etc.
Housing
Environment
Health
Safety
Education
Civics
Transport
Recreation
Culture
Economics
Human Services Infrastructure
Schools, libraries, recreation centres, etc.
Socio-demographics
Age, sex, income, education, etc.
Toronto Neighbourhood Well-being Indices
Version 1 – Indicators may change and evolve.
HEALTH
HOUSING
ECONOMICS
ENVIRONMENT
• Open Space
• Communicable
Diseases
• Social Housing
Waiting List
• Social
Assistance
• Birth Outcomes
• Property Taxes
• Local Neigh.
Employment
• Vulnerable
Children
• Communitybased Services
…
• Affordability
(Sales)
• Variety of Local
Businesses
• Adequacy
(Standards)
SAFETY
• Soil Conditions
• Firearms
Shootings &
Victims
• Pollution/Toxic
Sites
• Crime by Major
Categories
• Domestic
Violence
• Child Care
CULTURE
RECREATION
• Neighbourhood • Participants
Permitted Events and Drop-in
Users of Parks &
• Community
Recreation
Programs
Programs
• Agency
Funding &
Grants …
TRANSPORT’N
CIVICS
• Voter
Participation
• Commuting
(TTS)
• Library
Circulations
• Agency
Funding &
Grants
• Public Transit
Access
• Early
Development
Instrument
• Waiting Lists
• Volunteerism
• Facility
Capacities …
• Donations
• Fires & Arsons
• Rooming
Houses
• Wages &
Benefits
• Streets-tohomes
placements
• Unemployment
• Long-term
Employment
• LTCHS Survey
• TCHC Tenant
Profiles
• Fire Prevention
Programs
• Fire Code
Inspections
• Calls for EMS
• Debt Load
(excluding
Mortgages)
• TCHC Safety
and Incidents
EDUCATION
• Community
Meeting Space
• Wheel Trans
Use
• HS Students
Passing OSSLT
• Traffic Volumes
…
• HS Drop-out
Rates
• City
Beautification
Initiatives …
• HS Students
Applying to
Universities
* Community-based services analysis of
service gaps will include other factors in
addition to geographic proximity, where
available, such as facility capacities, access
factors such as hours etc.
Socio-demographics: Age, Sex, Income, Ethnicity,
Language, Poverty, Immigration, Tenure, etc.
Human Services Infrastructure: Recreation Centres, Police Stations, Parks,
Libraries, TESS Offices, Clinics, Schools, etc.
Page 6
Toronto Neighbourhood Well-being Indices
Step 1. Choose metric indicators
HEALTH
HOUSING
ECONOMICS
ENVIRONMENT
• Open Space
• Communicable
Diseases
• Social Housing
Waiting List
• Social
Assistance
• Birth Outcomes
• Property Taxes
• Local Neigh.
Employment
• Vulnerable
Children
• Communitybased Services
…
• Affordability
(Sales)
• Variety of Local
Businesses
• Adequacy
(Standards)
SAFETY
• Soil Conditions
• Firearms
Shootings &
Victims
• Pollution/Toxic
Sites
• Crime by Major
Categories
• Domestic
Violence
• Child Care
CULTURE
RECREATION
• Neighbourhood • Participants
Permitted Events and Drop-in
Users of Parks &
• Community
Recreation
Programs
Programs
• Agency
Funding &
Grants …
TRANSPORT’N
CIVICS
• Voter
Participation
• Commuting
(TTS)
• Library
Circulations
• Agency
Funding &
Grants
• Public Transit
Access
• Early
Development
Instrument
• Waiting Lists
• Volunteerism
• Facility
Capacities …
• Donations
• Fires & Arsons
• Rooming
Houses
• Wages &
Benefits
• Streets-tohomes
placements
• Unemployment
• Long-term
Employment
• LTCHS Survey
• TCHC Tenant
Profiles
• Fire Prevention
Programs
• Fire Code
Inspections
• Calls for EMS
• Debt Load
(excluding
Mortgages)
• TCHC Safety
and Incidents
EDUCATION
• Community
Meeting Space
• Wheel Trans
Use
• HS Students
Passing OSSLT
• Traffic Volumes
…
• HS Drop-out
Rates
• City
Beautification
Initiatives …
• HS Students
Applying to
Universities
* Community-based services analysis of
service gaps will include other factors in
addition to geographic proximity, where
available, such as facility capacities, access
factors such as hours etc.
Socio-demographics: Age, Sex, Income, Ethnicity,
Language, Poverty, Immigration, Tenure, etc.
Human Services Infrastructure: Recreation Centres, Police Stations, Parks,
Libraries, TESS Offices, Clinics, Schools, etc.
Page 7
Toronto Neighbourhood Well-being Indices
Step 2. Choose socio-demographic and infrastructure indicators.
Step 3. Add weighting
HEALTH
ECONOMICS
ENVIRONMENT
• Communicable
• Social Housing
Diseases
15% Waiting List
• Social
Assistance
• Open Space
• Birth Outcomes
• Local Neigh.
Employment
• Vulnerable
Children
• Communitybased Services
…
HOUSING
• Property Taxes
• Affordability
(Sales)
15%
• Adequacy
(Standards)
SAFETY
• Soil Conditions
• Firearms
Shootings &
Victims
• Pollution/Toxic
Sites
• Crime by Major
Categories
• Variety of Local
Businesses
• Domestic
Violence
CULTURE
RECREATION
• Neighbourhood • Participants
Permitted Events and Drop-in
Users of Parks &
• Community
Recreation
Programs
Programs
• Agency
Funding &
Grants …
• Child Care
TRANSPORT’N
EDUCATION
• Voter
Participation
8%
• Commuting
(TTS)
• Library
Circulations
5%
• Agency
Funding &
Grants
• Public Transit
Access
• Early
Development
Instrument
CIVICS
• Waiting Lists
• Volunteerism
• Facility
Capacities …
• Donations
• Fires & Arsons
• Rooming
Houses
• Wages &
Benefits
• Streets-tohomes
placements
• Unemployment
• LTCHS Survey
• Calls for EMS
• Debt Load
(excluding
Mortgages)
• HS Students
Passing OSSLT
• Traffic Volumes
…
• HS Drop-out
Rates
• City
Beautification
Initiatives …
• Fire Code
Inspections
• Long-term
Employment
• TCHC Tenant
Profiles
• Community
Meeting Space
• Fire Prevention
Programs
7%
• Wheel Trans
Use
• HS Students
Applying to
Universities
* Community-based services analysis of
service gaps will include other factors in
addition to geographic proximity, where
available, such as facility capacities, access
factors such as hours etc.
• TCHC Safety
and Incidents
15%
Socio-demographics: Age, Sex, Income, Ethnicity,
Language, Poverty, Immigration, Tenure, etc.
5%
Human Services Infrastructure: Recreation Centres, Police Stations, Parks,
Libraries, TESS Offices, Clinics, Schools, etc.
13%
17%
Page 8
Toronto Neighbourhood Well-being Indices
Step 4. Create user-defined index.
HEALTH
HOUSING
ECONOMICS
ENVIRONMENT
• Open Space
• Communicable
Diseases
• Social Housing
Waiting List
• Social
Assistance
• Birth Outcomes
• Property Taxes
• Local Neigh.
Employment
• Vulnerable
Children
• Communitybased Services
…
• Affordability
(Sales)
• Variety of Local
Businesses
• Adequacy
(Standards)
SAFETY
• Soil Conditions
• Firearms
Shootings &
Victims
• Pollution/Toxic
Sites
• Crime by Major
Categories
• Domestic
Violence
• Child Care
CULTURE
RECREATION
• Neighbourhood • Participants
Permitted Events and Drop-in
Users of Parks &
• Community
Recreation
Programs
Programs
• Agency
Funding &
Grants …
TRANSPORT’N
CIVICS
• Voter
Participation
• Commuting
(TTS)
• Library
Circulations
• Agency
Funding &
Grants
• Public Transit
Access
• Early
Development
Instrument
• Waiting Lists
• Volunteerism
• Facility
Capacities …
• Donations
• Fires & Arsons
• Rooming
Houses
• Wages &
Benefits
• Streets-tohomes
placements
• Unemployment
• Long-term
Employment
• LTCHS Survey
• TCHC Tenant
Profiles
• Community
Meeting Space
• Fire Prevention
Programs
• Fire Code
Inspections
User
Index
• Calls for EMS
• Debt Load
(excluding
Mortgages)
• TCHC Safety
and Incidents
EDUCATION
• Wheel Trans
Use
• HS Students
Passing OSSLT
• Traffic Volumes
…
• HS Drop-out
Rates
• City
Beautification
Initiatives …
• HS Students
Applying to
Universities
* Community-based services analysis of
service gaps will include other factors in
addition to geographic proximity, where
available, such as facility capacities, access
factors such as hours etc.
Socio-demographics: Age, Sex, Income, Ethnicity,
Language, Poverty, Immigration, Tenure, etc.
Human Services Infrastructure: Recreation Centres, Police Stations, Parks,
Libraries, TESS Offices, Clinics, Schools, etc.
Page 9
Toronto Neighbourhood Well-being Indices
Step 5. Reference index – with predetermined weighting – can be
compared to user index.
HEALTH
REFERENCE
INDEX
HOUSING
ECONOMICS
ENVIRONMENT
• Open Space
• Communicable
Diseases
• Social Housing
Waiting List
• Social
Assistance
• Birth Outcomes
• Property Taxes
• Local Neigh.
Employment
• Vulnerable
Children
• Communitybased Services
…
• Affordability
(Sales)
• Variety of Local
Businesses
• Adequacy
(Standards)
SAFETY
• Soil Conditions
• Firearms
Shootings &
Victims
• Pollution/Toxic
Sites
• Crime by Major
Categories
• Domestic
Violence
• Child Care
CULTURE
RECREATION
• Neighbourhood • Participants
Permitted Events and Drop-in
Users of Parks &
• Community
Recreation
Programs
Programs
• Agency
Funding &
Grants …
TRANSPORT’N
CIVICS
• Voter
Participation
• Commuting
(TTS)
• Library
Circulations
• Agency
Funding &
Grants
• Public Transit
Access
• Early
Development
Instrument
• Waiting Lists
• Volunteerism
• Facility
Capacities …
• Donations
• Fires & Arsons
• Rooming
Houses
• Wages &
Benefits
• Streets-tohomes
placements
• Unemployment
• Long-term
Employment
• LTCHS Survey
• TCHC Tenant
Profiles
• Fire Prevention
Programs
• Fire Code
Inspections
• Calls for EMS
• Debt Load
(excluding
Mortgages)
• TCHC Safety
and Incidents
EDUCATION
• Community
Meeting Space
• Wheel Trans
Use
• HS Students
Passing OSSLT
• Traffic Volumes
…
• HS Drop-out
Rates
• City
Beautification
Initiatives …
• HS Students
Applying to
Universities
* Community-based services analysis of
service gaps will include other factors in
addition to geographic proximity, where
available, such as facility capacities, access
factors such as hours etc.
Socio-demographics: Age, Sex, Income, Ethnicity,
Language, Poverty, Immigration, Tenure, etc.
Human Services Infrastructure: Recreation Centres, Police Stations, Parks,
Libraries, TESS Offices, Clinics, Schools, etc.
Page 10
Map the results! (Illustrative Only)
Page 11
Version 1.0 Indicators (as of March 2011)
HEALTH
Health Providers (dentists, doctors, other businesses from TES)
Community-based Food/Health Programs
Health Outcomes: All-Cause Premature Mortality
Health Behaviours: Access to Healthy Food
Health Care: Cervical Cancer Screening
Health Care: Breast Cancer Screening
Health Care: Colon Cancer Screening
Female Fertility 2003-2005
Food Banks
Child Care Centres
Long Term Care
Community Gardens
Full-Service Grocery Stores
Harm Reduction Programs
Hospitals
Pharmacies
Public Health Locations
Supermarkets
211Toronto: Health agencies
Arenas
Bikeways
Pools Outdoor
Sports Facilities
YMCA Locations (+YWCA?)
Ambulance Stations
Parks & Recreation Centres
Page 12
TYPE
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
HOUSING
Rent Bank Applicants
% Change in Average Home Property Tax
Social Housing Locations (TCHC+SHC)
Social Housing Turnover Rates
Social Housing Waiting List
Community Hubs
Long Term Care
Food Banks
211Toronto: Housing agencies
Dropins
Hostels
Retirement Homes
Senior Housing
Social Housing, by Type
Highrises/Condos
Group Homes
Indicator
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
ECONOMICS
Social Assistance Recipients (with descriptive stats)
Change in Total Local Employment
Unemployment rate
Business Licensing (business mix indicator)
Child Care Locations
% Change in Average Business Property Tax
Variety of Local Businesses
Business Directory
Business Improvement Areas
Child Care Centres
Food Banks
Social Service City Offices
Post Offices
Full-Service Grocery Stores
Supermarkets
211Toronto: Employment/Business agencies
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Version 1.0 Indicators (as of March 2011)
ENVIRONMENT
Green/Open Spaces per Capita
Tree Cover Canopy
Green Retrofits
National Pollutant Release Inventory
Water-Saving rebates
Community Gardens
Bikeways
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
CULTURE
Cultural Facilities
Cultural Location Index (employment)
artists residences
arts group funding/grants
Places of Worship
Libraries
Schools, by Type
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Page 13
SAFETY
Firearm Shootings
Victims of Firearm Shootings
Crime Statistics by Major Categories
Fire - Arsons
Fire - Fires
Perceptions/Safety audits (TAVIS data)
EMS calls for service by type (psycho, accidents, violence)
Domestic Violence
TCHC safety incident reports
EMS Community Referrals
Ambulance Stations
Fire Stations
Police Stations
RECREATION
TCHC Facilities Common Amenities
Program Registrants
Program Registrants, Subsidized
Sports Facilities per neighbourhood
Community Space at PF&R facilities
Permits for use of recreation facilities
211Toronto: Recreation/Hobby agencies
Arenas
Bikeways
Cultural Facilities
Parks Forestry CLASS Programs
Pools Outdoor
YMCA Locations (+YWCA?)
Parks & Recreation Centres
Community Centres
Schools, by Type
Community Gardens
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Reference
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Version 1.0 Indicators (as of March 2011)
CIVICS
City Beautification Initiatives (street furniture, litterbins, shelters,
etc.)
Voter Participation Rates
City of Toronto Grants Funding (CSP/CPIP)
Cultural Diversity Index (ethnic mosaic)
211Toronto: Community/Social Development agencies
Libraries
Community Gardens
Places of Worship
Post Offices
Wards
Community/Neighbourhood Associations
Community Hubs
EDUCATION
Early Development Instrument
% of Public High School Students Passing OSSLT
Drop-out Rate of Public High School Students
% of Public High School Students Applying to Universities
% of Public High School Students Applying to Colleges
Library Programs (#)
Library Program Attendance (persons)
Library Total Open Hours (+those open on Sundays)
Library Total Activity (circulations+book use+visits+info
requests)
Library Community Space (auditoriums, meeting, theatres)
Child Care Centres
Schools, by Type
211Toronto: Education/Literacy/Training agencies
Cultural Facilities
Page 14
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Reference
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Reference
TRANSPORTATION
Traffic Collisions (collector & local roads)
Total Road Kilometrage
Total 24-hour Volume (collector roads)
TTC Routes and Stops
Collisions Involving Pedestrians + Cyclists + Private Property
TTC Overcrowded Routes
Bikeways
GO Train Stations
TTC Stops
TTC Subway Lines
TTC Subway Stations
TTC Surface Routes
Indicator
Indicator
Indicator
Indicator
Indicator
Indicator
Reference
Reference
Reference
Reference
Reference
Reference
Version 1.0 Demographics (as of March 2011)
Population
Gender
5-Year Age Groups
Seniors Living Alone 65+
Aboriginal Population
Ethnic Origin excluding UK Origins (Top 5 in Toronto)
Chinese
Italian
East Indian
Jewish
French
Home Language (Top 10 Non-official in Toronto)
Chinese
Tamil
Italian
Spanish
Portuguese
Tagalog
Urdu
Russian
Persian (Farsi)
Korean
Place of Residence - Mobility past 5 Years
Non-Movers
Movers
Immigration Status
Recent Immigrants (previous 5 years)
Page 15
Recert Immigration - Region of Origin
Southern Asia
South East Asia
Eastern Asia
West Central Asia and the Middle East
Africa
Europe
Caribbean and Central/South America
Labour Force (pop 15+)
In Labour Force (Pop 15+ and 15-24)
Unemployed (Pop 15+ and 15-24)
Not in Labour Force (Pop 15+ and 15-24)
Education
Less than grade 9
With College Certificate/Diploma
With Bachelor Degree or Higher
Tenure & Housing
Owners
Renters
In need of major repair
Avwerage gross Rent
Income
Mediam HH Income
Low Income - Economic Families
Low Income - Non-Family Persons - or Individuals
Average after tax income - Economic Families
HH spenidn 30%+ on shelter and rent costs
Children in families under LICO
Wellbeing Toronto Advisory Group Membership
COMMUNITY
• Findhelp Information Services
• St. Christopher House
• St Michael's Hospital
• Social Planning Toronto
• Toronto Community Foundation
• United Way Toronto
• Woodgreen Community Services
• YMCA of Greater Toronto
Page 16
GOVERNMENT
• Affordable Housing Office
• Children's Services
• City Manager's Office
• Economic Development & Culture
• Emergency Medical Services
• Employment & Social Services
• Fire Services
• Housing Connections
• Long Term Care and Home Services
• Municipal Licensing & Standards
• Parks Forestry & Recreation
• Planning
• Shelter Support & Housing Administration
• Social Development, Finance and Administration
• Toronto Catholic District School Board
• Toronto Community Housing Corporation
• Toronto District School Board
• Toronto Police Service
• Toronto Public Health
• Toronto Public Library
• Transportation
• Water
ONLINE INTERFACE (Mockup Version only)
WELLBEING TORONTO
Page 17
ONLINE INTERFACE (Mockup Version only)
WELLBEING TORONTO
Page 18
ONLINE INTERFACE (Mockup Version only)
LATEST DESIGN LOOK
Page 19
NEXT STEPS
 First version will go live in May/June 2011 and be updated
on an annual basis.
 Continuing to build an infrastructure that supports, provides,
and consolidates standards for corporate-wide enterprise
business mapping applications and data sharing (linking data
resources throughout the Corporation)
 Data sharing will take place on the website with reinforcing
the linkage to the City’s Open Data Strategy
http://www.toronto.ca/open/catalogue.htm
 Complements existing map tools (TOMaps) and will serve as
a foundation for future city web mapping, and vehicle for crosscluster information sharing.
Page 20
For more information contact:
Project Manager: Harvey Low
Telephone: 416-392-8660
Email: hlow@toronto.ca
Project Staff Lead: Mat Krepicz
Telephone: 416-392-3143
Email: mkrepicz@toronto.ca
Thank you: