ACMA Awards
ACMA Awards 2014-15 : Excellence in Export (Small)
Excellence in Export
Company Name :
Plant Location :
Category : SMALL
2014-15
Awards 2014-15
: Excellence
Export (Small)
(ACMA
For office
use only
exceptin page
no. )
Index
S.N.
1
Section
Page
No.
Max. Marks
3
Work Environment & Employee
Involvement
Customer Expectations &
Feedback
Export Operation Performance
200
4
Export Market Performance
100
5
Quality Performance
50
2
75
75
Total
For Administrative Queries:
Mr. Jitender Rana
Email – Jitender.rana@acma.in
Mobile – 09873369699
Ms. Sakshi Karkamkar
Email – sakshi.karkamkar@acma.in
Mobile – 07387002181
Actual
Marks
500
For Technical Queries:
Mr. V K Sharma
Email : vk.sharma@acma.in
Mobile : 09811392068
Ms. Sapana Baravkar
Email : sapana.baravkar@acma.in
Mobile : 07350703339
Mr. Binny Tomy
Email- binny.tomy@acma.in
Mobile- 9711138869
ACMA Centre for Technology (ACT)
Godrej Eternia-C, ‘B’ Wing, '10th Floor, Office No.- C,
Old Mumbai Pune Highway Wakdewadi, Shivaji Nagar ,
Pune – 411005, India .
www.acma-act.in
ACMA Awards 2014-15 : Excellence in Export (Small)
Letter for Submission of Award application for 2014-15
Company letterhead details ( Logo , Address )
To ,
The Secretariat ( ACMA Awards ) ,
ACMA Centre for Technology
Godrej Eternia, ”B” Wing ,, 10th Floor, Office No. C,
,Old Mumbai –Pune Highway, Wakdewadi ,
Shivaji Nagar Pune – 411005, India
Tel No. 07387002181 ( Ms. Sakshi )
We are pleased to submit the application for ACMA Award 2014-15 for
Excellence in Export in Small category.
All data submitted is duly verified and true to the best of our knowledge .
With regards
( Name & Designation of the Plant CEO )
Group
Company
Name
Group
Company
Turnover in
INR Cr. For
2014-15
ACMA Awards Category
Small
Between
INR 20 to
50 Cr
Large
> INR 50 Cr.
Small
Not Applicable
( For ACMA
Award
Process
Team )
Criteria for Small and Large Category :
Small Category- Company Group Annual Sales Turnover Between INR 20 to 50 Cr
Large Category- Company Group Annual Sales Turnover > INR 50 Cr
3
ACMA Awards 2014-15 : Excellence in Export (Small)
Company’s Details
1.
Name of the corporate group (if company is part of a corporate group): -
( Underline the plant for which application is sent )
Plant Address :
2.
Name of the Chief executive of the corporate group-
3
Chief Executive (Site) details :
Name :
Designation :
Mobile :
E-mail :
Land line with extension :
Fax No.
4. Plant Head ( Next to Chief Executive (Site)) details :
Name :
Designation :
Mobile :
E-mail :
Land line with extension :
Fax No.
( If Sr. No. 3 & 4 are same , then provide next level person details at Sr.
No. 4 )
4
ACMA Awards 2014-15 : Excellence in Export (Small)
Company’s Details
5.
Plant ( for which application is submitted ) turnover ( in Rs, Crore )
for Year 2014-15 :
6.
Year of Establishment : Company _______ , Plant ___________
7.
Total Employees : Company ___________ , Plant _____________
8.
Do you have a Joint Venture : ( If Yes , Mention the partner name )
9.
Company’s Key products :
11.
Plant’s Key products :
12. Plant’s key manufacturing processes :
13. Plant’s Key competitors :
14. Plant’s Major Certifications :
5
ACMA Awards 2014-15 : Excellence in Export (Small)
Customer Details
As a part of ACMA Award process , feedback from your major
customers for the plant ( for which application is submitted ) will be
obtained directly and will be provided to Jury as a part of Site
diagnosis.
The same will be provided to you as a part of Site diagnosis feedback
report
Kindly provide 2 names per Key Customer for the plant for which
application is sent
S. No
Customer
Locatio %
Key person name Mobile
n
& Designation
mail
Business
share
( from the
plant )
Number & E
1
2
Note- In addition to application , site diagnosis , Customer
feedback scores will be also considered for final scores.
6
ACMA Awards 2014-15 : Excellence in Export (Small)
Company / Plant Information
Use this slide to brief about your company / Plant .
It includes Product names / photos , Plant facility photographs ,
7
ACMA Awards 2014-15 : Excellence in Export (Small)
Route Map to reach your plant
Provide here route map to your company for site diagnosis ( Site
diagnosis is carried out if your application is shortlisted )
Contact person name & Designation:
Name :
Designation :
E-Mail :
Mobile :
Landline : ( STD Code ) ( Number ) :
Ext. ( if any )
8
ACMA Awards 2014-15 : Excellence in Export (Small)
( For office use only )
Company performance at a glance
( Following radar chart shows the scores for each main area as per
questionnaire , scores are converted to % )
RADAR Chart
Work Environment &
Employee Involvement
100
75
50
Quality Performance
Customer Expectations &
Feedback
25
0
Export Operation
Performance
Export Market
Performance
S.N. Area
1
2
3
4
5
Total
Marks
Work Environment &
Employee Involvement
Customer Expectations &
Feedback
Export Operation
Performance
Export Market
Performance
Quality Performance
Total
Actual Marks
( for Office
Use only )
%
75
75
200
100
50
500
9
ACMA Awards 2014-15 : Excellence in Export (Small)
( For office use only )
Section 1
Work Environment & Employee Involvement.
Total Marks = 75
S.N. Sub topic
Total
Marks
1.A
Safety
20
1.B
Plant Upkeep- Inside
20
1.C
Plant Upkeep- Outside
20
1.D
Employee Involvement
15
TOTAL
Actual Marks %
( for office
use )
75
10
ACMA Awards 2014-15 : Excellence in Export (Small)
1. Work Environment and employee engagement
(1.A) SAFETY
Total= 20
(i)How do you do incident investigation? Do you track Near Miss
Incidences? Do you have system of Office staff's round in shop floor for
observing Unsafe Acts / Conditions, How this system works?. Indicate
the Top 3 Incident prone areas in your Factory and Preventive actions
planned. (10)
(ii) What you have learnt from others / shared with others on Safety. (5)
(ii) Show last one year trend in line graph for number of accidents. (5)
Target
Actual
6
Number of Adcidents
5
4
3
2
1
0
5
4
3
2
1
0
0
0
0
0
0
0
11
ACMA Awards 2014-15 : Excellence in Export (Small)
1. Work Environment and employee involvement
(1.B) Upkeep of the plant Inside
Total= 20
(i) Is there a plan for must be facilities ? Which are the areas which are taken for
plant upkeep ? (5)
(ii) What is your system to maintain upkeep of the plant Inside? What is the plan
to take all the areas taken for must be facilities. ?(5)
(iii) Show photographs of production line, raw material stores, finished goods store
and employees wash room. (10)
Production Line
Finished Goods Stores
Raw Material Stores
Employees Wash Room
12
ACMA Awards 2014-15 : Excellence in Export (Small)
1. Work Environment and employee involvement
(1.C) Upkeep of the plant Outside
Total= 20
(i) What is your system to maintain upkeep of the plant Outside? What is the plan
to cover entire area for upkeep ? Have you done any bench marking to maintain
the area. (10)
(ii) Show photographs of plant entrance, scrap yard, plant rear (back) side, canteen
/ dining area. (10)
Plant Entrance
Plant Rear (Back) Side
Scrap Yard
Canteen / Dining Area
13
ACMA Awards 2014-15 : Excellence in Export (Small)
1. Work Environment and employee involvement
(1.D) Employee Involvement
Total= 15
(i) How company involves employees (mention areas like QCC, Kaizen,
Quality Improvement, Cost reduction etc)? What forums are available for
employees to share their ideas ?(5)
(ii) How do you take inputs from your employees for Process
improvements / Quality improvements ? How company motivates
employees (rewards / suggestions schemes etc.)? (5)
(iii) What is your employee involvement in improvement activities?
Provide employee satisfaction results (5)
14
ACMA Awards 2014-15 : Excellence in Export (Small)
( For office use only )
Section 2
Customer Expectations & Feedback
Total Marks = 75
S.N. Sub topic
2.A
2.B
2.C
Total
Marks
Customer ComplaintsExports
Customer ComplaintsAnalysis
Customer Returns
TOTAL
Actual Marks %
( for office
use )
25
40
10
75
15
ACMA Awards 2014-15 : Excellence in Export (Small)
2. Customer Expectations & Feedback
(2.A) Customer Complaints- Exports
Total= 25
Number of Complaints- Exports
(i) Show last one year trend in line graph for number of customer complaints. (25)
Target
16
Actual
15
14
12
10
12
10
8
6
5
4
2
1
0
0
(2.B) Customer Complaints- Analysis
0
0
0
0
0
0
Total= 40
(i) Mention actions taken to eliminate exports customer complaints if any. (Explain
in detail actions initiated from receipt to closing of customer complaint. (40)
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ACMA Awards 2014-15 : Excellence in Export (Small)
2. Customer Expectations & Feedback
(2.C) Customer Returns / Warranty claims
Total= 10
(i) Is there a warranty involved in supplies? If yes, is there a system to address
the same? Is there a data monitoring system in place to review field
performance in export markets? (10)
17
ACMA Awards 2014-15 : Excellence in Export (Small)
( For office use only )
Section 3
Export Operation Performance
Total Marks = 200
S.N. Sub topic
Total
Marks
3.A
Export Sales Growth
125
3.B
Net Foreign Exchange
Earned
TOTAL
75
Actual Marks %
( for office
use )
200
18
ACMA Awards 2014-15 : Excellence in Export (Small)
3. Export Operation Performance
(3.A ) Exports Sales Growth
Total= 125
(i) Total Export sales in Rs. Crore ( Last 3 years Trend), illustrate it with
your internal Target line – (50)
15
10
11
12
13
13 12.5
10
Target
Actual
5
0
2012-13
2013-14
2014-15
(ii) Explain efforts taken to improve Export Sales of existing products ?
(25)
19
ACMA Awards 2014-15 : Excellence in Export (Small)
3. Export Operation Performance
(3.A ) Export Sales Growth
Total= 125
(iii) ) Explain efforts taken to improve Export Sales through new products
? (50)
20
ACMA Awards 2014-15 : Excellence in Export (Small)
3. Export Operation Performance
(3.B ) Net Foreign Exchange Earned
Total= 75
(i) Net foreign exchange earned in Rs. Crore, illustrate it with your
internal Target line ? (25)
12
Foreign Exc Earned in Rs Crore
Rs Crore
10
8
9
10
8
6
4
2
0
2012-13
2013-14
2014-15
(ii) Show Royalty payments in Rs. Cores, illustrate it with your internal
Target line ( Last 3 years Trend) (20)
6
5
4
Royalty Payments in Rs Crores
5
3
3
2
2
1
0
2012-13
2013-14
2014-15
21
ACMA Awards 2014-15 : Excellence in Export (Small)
3. Export Operation Performance
(3.B) Net Foreign Exchange Earned
Total= 75
(iii) Show Imports Trends (last 3 years ), illustrate it with your internal
Target line ? (15)
16
15
14
14
12
12
Rs Crore
Import in Rs. Crore
10
8
6
4
2
0
2012-13
2013-14
2014-15
(iv) How Import reduction achieved over the period of last 3 years? (15)
22
ACMA Awards 2014-15 : Excellence in Export (Small)
( For office use only )
Section 4
Export Market Performance
Total Marks = 100
S.N. Sub topic
4.A
4.B
Total
Marks
Export growth in
Established Market
Breakthrough
Achievements for
Capturing Markets
Actual Marks %
( for office
use )
60
40
TOTAL
100
23
ACMA Awards 2014-15 : Excellence in Export (Small)
4. Export Market Performance
(4.A) Export Growth in Established Market
Total= 60
(i) Export Growth in established Market (Rs. Crore ) top 3 countries- Last
3 years Trend ( (30)? ( You can edit / add your export countries in this
graph )
(ii) What are the efforts taken to improve share of business in
established markets? ( 10 )
24
ACMA Awards 2014-15 : Excellence in Export (Small)
4. Export Market Performance
(4.A) Export Growth in Established Market
Total= 60
(iii) How Export market is tapped? (10)
(iv) How tapped market is realized? (10)
25
ACMA Awards 2014-15 : Excellence in Export (Small)
4. Export Market Performance
(4.B) Breakthrough Achievements for capturing new Markets
Total= 40
(i) Cost competitiveness for capturing new markets (20)
(ii) Use of Technology for capturing new markets (10)
(iii) Through Innovation (10)
26
ACMA Awards 2014-15 : Excellence in Export (Small)
( For office use only )
Section 5
Quality Performance
Total Marks = 50
S.N. Sub topic
5.A
5.B
5.C
Total
Marks
In-House RejectionExport Products
Analysis & Actions for In
house rejection for Export
Products
Design Change
20
TOTAL
50
Actual Marks %
( for office
use )
20
10
27
ACMA Awards 2014-15 : Excellence in Export (Small)
5. Quality Performance
(5.A) In-House Rejection
Total= 20
(i) What are the trends of the Total in-house rejection in PPM for
Exports products ? (show last 3 year data in bar graph, illustrate it with
your internal Target line) (20)
6000
5000
4000
PPM
Target
5000
4500
3000
3000
In-house
rejection PPM
2000
2000
1000800
1000
0
2010-11
2011-12
2012-13
(5.B) Analysis & Actions
Total= 20
(i) Please describe the actions taken to reduce the in- house rejection
for Exports products
(20)
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ACMA Awards 2014-15 : Excellence in Export (Small)
5. Quality Performance
(5.C) Design Change
Total= 10
(i) Is there a method to communicate design changes to export
markets customers to address supply conditions as well as stocked
material at warehouses / service outlets etc? (10)
29
ACMA Awards 2014-15 : Excellence in Export (Small)
Summary of Achievements
for the year 2014-15
( Company has to fill up )
ACMA Awards 2014-15 : Excellence in Export (Small)
For Company:
Show your companies excellent photos