Sustainability is Good for Business HOUSEKEEPING DEPARTMENT Introduction – Our customers are looking for accommodation that is working to improve its sustainability and reduce negative environmental impact – The hotel is making efforts to reduce its water and energy consumption and to minimise the production of waste – All departments are able to contribute to this effort Laundry – Energy Reduction – Line dry towels and linen whenever possible – Consider low temperature wash formulas – Sort towels and linens into different loads as they require different wash types and drying times – If dryers must be used – Clean lint trap on dryers at least once a day – Select drying time based on type of load – Operate flat irons at full capacity Laundry – Water Reduction – Separate and pre-treat soiled or stained items to reduce need for re-washing – Sort towels and linens into different loads as they require different wash types and drying times – Ensure machines are fully loaded at rated capacity Laundry – Waste Minimisation – Bulk purchase detergents in concentrated form to be diluted on site to avoid excessive size of packaging and transportation of heavier than necessary materials – Line drying reduces the wear on fabrics and therefore reduces the frequency that they have to be replaced. Case Study: Jetwing Vil Uyana, Sigiriya, Sri Lanka – Water from air conditioners is being re-used in the laundry for steam irons – This has reduced the need to purchase distilled water by 960 litres therefore reducing water wastage by the same amount and saving the hotel Rs.38,500 (approx €250) per annum – Linen is line dried on sunny days – From January 2010 to September 2010 (9 months) air drying of 12,465 kg of linen saved electricity worth Rs.107,500 (€700) and Gas worth Rs.121,500 (€800) Action Planning – Discuss what options there are for reducing energy, water and waste in your operations – create a list of potential actions – who needs to be involved to ensure that these actions can take place? – how quickly do you anticipate these actions being put into place? – will any further training be required? MAKING A WORLD OF DIFFERENCE…