External Analysis

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Assessing a Company’s Industry and

Competitive Environment: The Seven

Key Questions to Answer

1.

What are the industry’s business and economic traits ?

2.

What are the nature and strength of competitive forces ?

3.

What forces are driving industry change ?

4.

What market positions do industry rivals occupy?

5.

What strategic moves are rivals likely to make next ?

6.

What are the key factors of competitive success ?

7.

Does the industry outlook offer good prospects for profitability?

4-1

1. Identifying the Industry’s

Dominant Economic Features

 Market size and growth rate

 Number of rivals

 Scope of competitive rivalry

 Pace of technological change

 Degree of vertical integration

 Need for economies of scale

 Learning and experience curve effects

4-2

2. Porter’s Five Forces Model of

Competition

4-3

When Is the Bargaining

Power of Buyers Stronger ?

 Buyers are large and can demand concessions

 Buyer switching costs for substitutes are low

 The number of buyers is small

 Buyer demand is weak or declining

Buyers are well-informed about sellers’ products, prices, and costs

 Buyers threaten to integrate backward

4-4

When Is the Competition

From Substitutes Stronger ?

 There are many good substitutes that are readily available

 Substitutes are attractively priced

 Substitutes have comparable or better quality and performance

 End-users have low switching costs

4-5

When Is the Bargaining

Power of Suppliers Stronger ?

 Industry members incur high switching costs

 Needed inputs are in short supply

 Supplier provides a differentiated input that enhances the quality or performance of sellers’ products

 There are only a few suppliers of a specific input

 Some suppliers threaten to integrate forward

4-6

When Is the Threat of Entry Stronger ?

 Industry growth is rapid and profit potential is high

 Incumbents are unwilling or unable to contest a newcomer’s entry efforts

 The pool of entry candidates is large

 Entry barriers are low

4-7

What Causes Rivalry to Be

Stronger ?

 Competing sellers regularly launch fresh actions to boost market standing

 Declining demand or slow market growth

 The products or services offered by rivals are standardized or weakly differentiated

 One or more industry rivals becomes dissatisfied with their market standing

4-8

What Causes Rivalry to Be

Stronger ?

 Number of rivals increases

 Buyer costs to switch brands are low

 Industry conditions tempt rivals use price cuts or other competitive weapons to boost volume

 Outsiders have recently acquired weak firms in the industry and are trying to turn them into major market contenders

4-9

When the Five Competitive Forces

Result in Attractive Market

Conditions

 An industry’s competitive environment tends to be attractive from a profit-making standpoint when

 Rivalry is moderate

 Entry barriers are high and no firm is likely to enter

 Good substitutes do not exist

 Suppliers and customers are in a weak bargaining position thereby producing competitive pressures that are very weak!

4-10

When the Five Competitive Forces

Result in Unattractive Market

Conditions

 An industry’s competitive environment tends to be unattractive from a profit-making standpoint when

 Rivalry is strong

 Entry barriers are low and new competitors are likely to enter

 Good substitutes exist

 Suppliers and customers are in a strong bargaining position thereby producing competitive pressures that are very intense or fierce!

4-11

3. Analyzing Driving Forces

1.

Identify forces likely to reshape industry competitive conditions

 Changes likely to take place within next 1 – 3 years

 Usually no more than 3 - 4 factors qualify as real drivers of change

4-12

Analyzing Driving Forces

2.

Assess impact of driving forces on industry attractiveness

 Are the driving forces causing demand for product to increase or decrease ?

 Are the driving forces acting to make competition more or less intense ?

 Will the driving forces lead to higher or lower industry profitability?

3.

Determine what strategy changes are needed to prepare for impact of driving forces

4-13

External Environmental Factors

Shaping A Company’s Choice of

Strategy

4-14

Basic Driving Forces

Economic Conditions

Technological change

Demographics

Legislation and regulation

Social Values and Lifestyles

4-15

4. Identifying the Market Positions of

Rivals: Strategic Group Maps

4-16

What Can Be Learned from

Strategic Group Maps

 Driving forces and competitive pressures often favor some strategic groups and hurt others

 Competitive pressures may cause the profit potential of different strategic groups to vary

 Identification of competitive

“white spaces” or

“blue ocean” opportunities

4-17

5. Predicting the Next Strategic

Moves Rivals Are Likely to Make

 Profiling key rivals involves gathering competitive intelligence about

 Thinking and leadership styles of top executives

 Identifying trends in the timing of new product launches and marketing promotions

 Considering which rivals have the motivation and capability to make major strategy changes

4-18

6. Pinpointing the Key Factors for Competitive Success

 Key Success Factors (or KSFs ) are competitive factors most affecting every industry member’s ability to prosper.

 KSFs include:

 Specific product attributes

 Necessary resources, competencies, and capabilities

 Specific intangible assets

 Competitive capabilities

4-19

Three Questions to Ask in

Identifying Industry Key Success

Factors

1.

On what basis do buyers choose between brands ?

2.

What resources are needed to compete successfully?

3.

What shortcomings are almost certain to put a company at a competitive disadvantage ?

4-20

Example: KSFs for the

Beer Industry

 Full utilization of brewing capacity -to keep manufacturing costs low

 Strong network of wholesale distributors -- to gain access to retail outlets

 Clever advertising -- to induce beer drinkers to buy a particular brand

4-21

Example: KSFs for Apparel

Manufacturing Industry

 Appealing designs and color combinations -- to create buyer appeal

 Low-cost manufacturing efficiency -- to keep selling prices competitive

4-22

Example: KSFs for Tin and

Aluminum Can Industry

 Locating plants close to end-use customers -- to keep costs of shipping empty cans low

 Ability to market plant output within economical shipping distances

4-23

7. Deciding Whether the Industry

Presents an Attractive Opportunity

 Involves assessing whether the industry and competitive environment is attractive or unattractive for earning good profits

 Draws upon all the previous analysis

 The industry’s growth potential

 The intensity of competition

 Whether the impacts of the driving forces are positive or negative

 The company’s competitive position in the industry relative to rivals

 How well the company performs the industry’s key success factors

4-24

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