The NAFN Service
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British Parking Association – North East
NAFN Vision
“To be recognised as a centre of
excellence in providing data and intelligence
to members in all areas of their work
connected to the protection of the public
purse & assisting members in the provision
of effective corporate and financial
governance.”
NAFN Introduction
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‘One Stop’ – largest shared service
Set up in 1996
324 members [80% Including 9 unitary authorities]
LA staff – 26 [Intelligence Officers & Support staff –Not
investigators]
Funded through voluntary membership
Non-profit making Organisation
Two offices – UK North [Tameside] & UK South [Brighton]
Senior counsel, Compliance & formal complaints process
We apply and monitor our business systems and management
to ensure compliance, efficiency, quality and continued
professionalism
Data enquiry services
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Secure, on-line data service
Single Point of Contact
We deliver efficiency savings
Ensure legality
Recognised as the preferred single point of contact
by
– DWP
– Home Office + the Interception of Communications
Commissioners Office
– DVLA
NAFN Services
• Social Security Fraud Act 2001
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Regulation of Investigatory Powers Act 2000
Foreign Vehicle Service
DVLA Vehicle Keeper Details
General Enquiries – DPA/Open Source
NAFN General Service
• Credit Files
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Land Registry
Scottish Land Registry
General Registry Office
Company/Director
information
• TV Licensing
• Sky TV
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EBay
Passport & Immigration
Sanctions Database (PCP)
National Alert / CIFAS
• DVLA online (24hr return)
• Driving Licences
• Foreign Vehicles
• Vehicle Blocking
• Vehicle Finance
NAFN Foreign Vehicle
Enquiry Service
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Operational early 2009!
Lots of interest
No gain – no fee
SPARKS briefed
NAFN Foreign Vehicle
Enquiry Service
• Trace, Issue & Collect RT Penalties issued to FV including
Parking, Road Tolls, Congestion Traffic & Speeding.
• Work on Behalf of over 450 issuing authorities in 10 European
Countries
• Access to over 20 Vehicle Licensing Authorities in Europe (inc.
Germany, Italy, Spain, Eire & N.I. etc…) except France no
access.
• Involvement in ANPR operations ability to check data held on
EPC system and recover where applicable.
Vehicle Licensing
Authorities
Civil Contravention
Access
ICELAND
FINLAND
SWEDEN
NORWAY
ESTONIA
LATVIA
UNITED
LITHUANIA
DENMARK
RUSSIA
IRELAND
KINGDOM
BELARUS
NETHERLANDS
POLAND
BELGIUM
CZECH REPUBLIC
SLOVAKIA
LUX.
LIECH
FRANCE
UKRAINE
GERMANY
SWITZ.
AUSTRIA
MOLDOVA
HUNGARY
ROMANIA
SLOVENIA
BOSNIA AND
ITALY CROATIA HERZEGOVINA
SERBIA AND BULGARIA
MONTENEGRO
F.Y.R.O.M.
PORTUGAL
ALB.
SPAIN
TURKEY
GREECE
Rhodes
Crete
85% EU population
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Åland
Austria
Belgium
Czech Republic
Denmark
Estonia
Finland
Germany
Gibraltar
Great Britain
Hungary
Ireland
Iceland
Isle of Man
Italy
Lithuania
Jersey
Macedonia
Malta
Netherlands
N Ireland
Norway
Poland
Portugal
Romania
Slovakia
Spain
Sweden
Switzerland
NAFN Foreign Vehicle
Enquiry Service
• Process over 5.0 million in 2010
• Average recovery 40-50%
– Without instigating any legal proceedings
• Issued over 200,000 PCNs to FRVs for TfL
– Recovered £1,000,000 pa (avg) in last 4 years
• Congestion Charge compliance increased by 30% for FRVs
– Demonstrates willingness to pay and reduce future penalties
EPC Core Process
Raw Data
Pictures &
Contravention
EPC
1st Notification
2nd Notification
3rd Notifcation
Debt Collection Letter
VLA
International
Notification
Process
18 European Languages
10 Currencies
Representations
Customer
Service
Further Action/
Instruction
Reporting
Payments
NAFN Foreign Vehicle
Enquiry Service
• Ability to trace & track all notices issued.
• EPC Tracker availability
– Allows the tracking of vehicles that have committed a
contravention across UK
• Free training provided for Civil Enforcement Officers
• IT can be tailored to meet clients needs without
charge. e,.g Low Emissions Zone (LEZ)
NAFN Foreign Vehicle
Enquiry Service
• Free Trial
– Send all cases where current methods have failed.
– No charge
Credit Files
• Debt Recovery/Tracing – Experian plus also other more comprehensive searches if
you use S35 for legal proceedings
• Sample Report
Other Services & Projects on the go
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DVLA Vehicle Keeper Overnight Service
Alerts & Newsletters
Blue Badge System
Online Access to Credit Files
NAFN Website Portal
• Double firewall with 4 factor authentication
NAFN Website Portal
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Double firewall with 4 factor authentication
SCN Compliant Code of Connection
Operational for RIPA / DPA / SSFA/DVLA
Online tracking of your request
Alerts, Policy Library, RIPA, Discussion Forum
LA Directory
Online Guidance Manual
• Register on NAFN website www.nafn.gov.uk
Summary
• NAFN exists to support members:
– Prevent and detect crime & reduce fraud
– Reduce debt,
– Provide effective corporate & financial governance
• We will:
– provide an expert “single point of contact” for all data
enquiries
– Design and implement intelligence services
– Help share good practice
Walkthrough
Thanks for listening
Contact
Mark Astley Tel: 0161 342 3662
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