Addendum
SAP System
Performance Challenges in SAP Environment
Inability to Gain Access
and Analyze Data
Complex Interface &
Difficult to Use
“Complex system to gain access as
single source, never mind multiple
tables or other data sources.”
“Lacks an intuitive easy to use
interface to analyze and interact with
the data.”
“Only way to access data is through
ABAP queries, SAP BW or module
reports which present their own yet
similar issues.”
Slow Performance
Inflexible Analysis
Paths
“Responsiveness is lacking in its
performance against large volumes of
data.”
“Inability to explore across the entire
data set across an unlimited number
of dimensions within a tables never
mind across tables or additional data
sources.”
“Drill paths need to be pre-defined
within the Infocube limited the
exploration of the data.”
QlikView for SAP
HR, R&D and IT
Executive Management
• HR – Human Resources
• PLM – Product Lifecycle Management
• AM – Asset Management
• BPM – Business Process Management
• WF – Workflow
• SEM – Strategic Enterprise Management
• EC – Enterprise Controlling
• BPS – Business Planning & Simulation
• EP – Enterprise Portal
• KM/W – Knowledge Mgmt / Warehouse
Finance
Sales, Marketing & Service
• FI & CO – Finance & Controlling
• TR – Treasury
• RE – Real Estate Management
• IM – Investment Management
• CFM – Corporate Finance Management
• CRM – Customer Relationship Mgmt
• SD – Sales & Distribution
• CS – Customer Service
• SM – Service Management
• PS – Project System
Manufacturing Operations
Supply Chain
• PP – Production Planning
• PM – Plant Maintenance
• QM – Quality Management
• MM – Material Management
• SCM – Supply Chain Management
• APO – Advanced Planner & Optimizer
• BBP – B2B Procurement
• SRM – Supplier Relationship Management
• WM & LE – Warehouse Mgmt & Logistics
Dashboard
Analysis
Reporting
Run SAP and Sprint with QlikView
QlikView Connector Certified for SAP NetWeaver®
Enables SAP customers to get easy and quick access to all the data
hidden in different SAP systems
SAP data can afterwards easily be combined with Non-SAP data within
individual QV-analytical applications
Speeds up information deployment and decision making
Creates value out of SAP systems within a few days – rather than
months/years
"QlikView adds significant value to our IT installation. At last, we can gain the
insight necessary to make better strategic decisions with information in SAP, and we can do it
quickly and with simplicity.”
Michael Neff, CIO, Heidelberger
QlikView Connector Certified for SAP NetWeaver®
Access to the tables of the data dictionary by certified QlikView
Connector
Source systems are unburdened, as users do all their analysis of SAP
data within QlikView
Deployment Options
SAP R/3
QlikView can provide Business Intelligence applications against the R/3 data
Great if you don’t want to invest the time and energy in BW
SAP BW
QlikView can provide a more intuitive front-end to data in BW
Use QlikView for distributing data in BW
Different Data Sources
QlikView can combine data from R/3, BW and/or any other data source
Get a single view of your most important data
Simplifying Analysis for Everyone
Everyone Else
QlikView New Rules
“Fast Implementation”
• Fast Implementation… Customers are live in less than 30 days,
and most in a week
“Easy-to-Use”
• Easy to Use… End users require no training and enjoy “qliking”
through the application
“Powerful”
• Powerful… Near instant response time on data volumes as high
as a billion records across thousands of users
“Flexible”
• Flexible… Allows unlimited dimensions and measures and can
be modified in seconds
“Integrated”
• Integrated… Dashboards, analysis and reporting in a single
solution and on a single architecture
“Low Cost”
• Low Cost… Less costly, shorter implementations result in fast
return on investment
“Risk-Free”
• Risk-Free… Fully-functional free trial download, and a seeing-isbelieving experience
QlikView Value Proposition: 1/4 the Time, 1/2 the Cost, 2x the Value
Select QlikView Customers in SAP System Environment
More Than 100 Customers Are Leveraging QlikView with SAP
Next Step – Seeing is Believing
You Provide
We Engage
You Receive
Agreement on project scope:
• Scoping document
• Sample reports
• Checklist
Development scope:
• Software installation
• Data connections
• Application layout
Onsite setup prior to SiB:
• Hardware configured
• Internal data identified
Participation scope:
• Actively engage in 2-3 day
workshop
• User experience evaluation
Deliverables:
• QlikView application
prototype
• Immediate results from the
data analysis
• User evaluations to assess
areas of improvement
• No risk opportunity to
assess business value
The Power of Simplicity
Appendix Material
Customer Snapshot
Please always check QlikOpedia
for additional customer snapshots
QlikView Customer Snapshot – Atlas Copco
Challenges
“In contrast to many other BI suppliers, with whom it
would be necessary to start all over again, QlikView
is able to deliver this kind of information in just a few
clicks of the mouse. These seamless analysis paths
are unique for a BI system.”
Pauli Arenram, Managing Director
Atlas Copco Construction Tools
• Extend product leadership with continuous improvements in
product innovation and quality
• Consolidate data from a suite of disparate systems and improve
availability, speed and accuracy of business data
Solution
• Deployed QlikView to ~ 100 users across 6 functions in Sweden
and Germany:
Sales Analysis: Analyze aftermarket spare parts business and inventory
Supply Chain Analysis: Fully evaluate supplier performance scorecards
Operational Analysis: Efficiently assess project checking and timing plus
analyze SAP operational data hourly
Financial Analysis: Measure product item revenue and profitability
performance in sales scorecards
HR Analysis: Quickly analyze workforce metrics - namely staff sick leave
information
About Atlas Copco Construction Tools
• Leading manufacturer of hydraulic, pneumatic, and gasolinepowered breakers and drills
• Headquartered in Stockholm, Sweden
• Achieved ~$125 million in revenue with 300 employees
• Industry: Industrial Machinery
IT Analysis: Rapidly check Lotus Notes support database and provide
detailed analyses of SAP user behavior
• Rapid implementation in less than 4 weeks
• Leveraged QliKView Connector to aggregate more than 5
million records of data from SAP, Movex, Saphir, BPCS,
Hyperion, Lotus Notes, Excel and EDI
Benefits
• Garnered annual IT cost savings of ~ $100,000
• Achieved a payback period of less than 9 months
• Improved product quality and delivery performance
QlikView Customer Snapshot – Heidelberg
“QlikView adds significant value to our IT installation.
At last, we can gain the insight necessary to make
better strategic decisions with information in SAP,
and we can do it quickly and with simplicity.”
Michael Neff, CIO
Heidelberger Druckmaschinen AG
Voted One of the "Premier 100 IT Leaders for 2007"
by the U.S. Magazine Computerworld
Challenges
• Lack of flexibility for new reporting demands and ad hoc
analysis - especially if including additional data sources
• Provide a platform to leverage high quality data within SAP BW
and complement analysis capabilities
Solution
• Deployed QlikView to ~200 users with more than 75
applications across 3 functions in Germany:
Sales Analysis: Measure all aspects around a customer - orders,
products, activities, services across time via a ‘Customer Cockpit’.
Analyze consumables by product, category, customer and region
Financial Analysis: Analyze IT costs and staffing over fiscal years and
comparisons of actuals against plan
IT Analysis: Monitor IT reporting of server and hardware infrastructure
equipment with activity, costs, utlization, and versioning. Manage internal
support to meet service levels to each business unit
About Heidelberg
• Leading manufacturer of sheetfed offset printing machines for
commercial and industrial customers in the print media industry
• Achieved a global market share of more than 40%
• Headquartered in Heidelberg, Germany
• Achieved $5.1 billion in revenue with 19,150 employees
• Supported by IT team of 450 employees
• Prominent hallmark SAP customer
• Industry: Industrial Machinery
• Developed ‘Customer Cockpit’ prototype in 3 days with 6 million
records from SAP BW
• Leveraged QlikView Connector (64-bit) to aggregate and
analyze data from SAP (MM, CO, FI, PS), Perform (IT planning
tool), and several tools for incident tracking, change
management, leasing and outsourcing, and network monitoring
Benefits
• Turbo charged SAP BW enabling flexible ad-hoc analysis and
deeper insight for business users
• Delivered fast prototyping to show early results with a steep
improvement curve and a low TCO
• Delivered integration across multiple data sources allowing for a
more decentralized BI approach to be deployed
QlikView Customer Snapshot – LRP
Challenges
“We are still very impressed on the easiness of use,
the high adaptability and the performance of the
system!"
• Strengthen and expand existing market position in defined
business areas through improved customer acquisition/retention
• Improve sales discipline and performance
• Standardize customer data from 12 data sources including data
from its new CRM system without need for a data warehouse
Hans-Ulrich Hasse, Director of Trading Systems
Landesbank Rheinland-Pfalz (LRP)
Solution
• Deployed QlikView to ~200 users across 4 functions in
Germany:
Executive Analysis: Assess KPIs by customer, such as revenue, value, #
of contracts, products, credit lines, current rating, and # of sales meetings
Sales Analysis: Monitors sales activities / interactions with customers who visited the customer last time? What was discussed? How did the
customer behavior develop over time?
Marketing Analysis: Assess customer portfolios to identify and produce
target list of customers for cross-sell and up-sell potential
About Landesbank Rheinland-Pfalz (LRP)
• State and municipal bank with focus on the State of RheinlandPfalz, the Rhineland-Palatinate and the neighboring regions of
Germany and Western Europe
• Offers corporate, municipal and private clients in its core
regions innovative financing options and attractive investments
• Subsidiary of Landesbank Baden-Württemberg (LBBW)
• Headquartered in Mainz, Germany
• With assets of ~$115 billion, LRP achieved $610 million in
revenue with 1,500 employees
• Industry: Banking (Retail)
Trading / Operational Analysis: Analyze customer trading activity across
accounts
• Rapid implementation in less than 4 weeks
• Leveraged QliKView (64-bit) and Connector to aggregate 5
million records on customers from SAP, SQL, Oracle, DB2 etc.
• Next steps include additional rollout within sales and finance
Benefits
• Improved customer visibility into products within portfolio to
explore cross-sell and up-sell opportunities
• Deployed an analysis platform requiring only weeks while
avoiding the time and cost associated with a data warehouse
• Business-led without dependence on IT; High user acceptance
QlikView Customer Snapshot – Marien Hospital
Challenges
“With QlikView, we can identify related issues and
solve problems, which would have previously been
completely lost in the mass of data.”
Uschi Schäfer, Medicine Controlling
Marien Hospital Gelsenkirchen
• Amplify transparency within the clinic to achieve greater
efficiency in administering internal services
• Take proactive steps in preparation for the statutory demands of
Diagnosis Related Groups (DRG) during annual budget
negotiations with health insurance fund representatives
Solution
• Deployed QlikView to ~ 30 users across 4 functions in Germany:
Clinical Operations & Care Delivery Analysis: Track nominal and actual
comparison of DRG data such as dates of admission and discharge,
primary / secondary diagnosis, operations, age, and weight of newborns
Financial & Revenue Cycle Analysis: Analyze financials - actuals versus
budget; Manage DRG reporting and negotiations with insurance funds
IT Analysis: Evaluate interface protocols and firewall attacks as well as
increase the safety of sensitive patient information
Six Sigma & Quality Management Analysis: Analyze BQS quality
assurance data submitted to the government to improve overall patient
quality and compliance to meet statutory regulations
About Marien Hospital Gelsenkirchen
• Leading academic training hospital and a pioneer of IT
supported hospital management with approximately 500+ beds
and ten specialized divisions
• Headquartered in Gelsenkirchen, Germany
• Achieved ~ $85 million in revenue with 1,100 employees
• Industry: Healthcare
• Rapidly developed DRG analysis in 3 weeks with Transact
• Leveraged QlikView to extract all key clinical data for 27,000
annual patients from SAP HR, DRG system, KIS and Excel
Benefits
• Improved patient care through more transparency, efficient
control and optimization of internal clinical processes
• 80% reduction in audit time down from 3 weeks to 2-3 days
through increased productivity during annual audits and budget
negotiations with health insurance funds
• Rapid and broad adoption by users thanks to exceptional userfriendliness and flexible ad-hoc data analysis
QlikView Customer Snapshot – Merck Ltd., Japan
Challenges
“QlikView dashboards serve as ‘command central’ for
the management team, giving them an overall view
of the business and the ability to drill into the details
to identify issues and solve problems quickly.”
• Maintain high-profile standing in an increasingly segmented
market
• Monitor operational performance against top and bottom line
measures to ensure financial targets are met
• Maximize sales performance against targets and customers
Business Analyst
Merck, Sharp & Dohme (Asia)
Solution
• Deployed QlikView to ~15 users across 4 functions in the Asia
Pacific region:
Executive Analysis: Conduct daily health check with sales, gross margin
and EBIT month-to-date and year-to-date performance comparisons
against previous year and current operating plan
Sales Analysis: Analyze quotations, pricing, customer profile and
individual sales performance against targets
Supply Chain Analysis: Track open orders, vendor performance and lead
times, which in turn supports sales reps ability to quote delivery dates;
better manage stock planning with expiry analysis and inventory balances
About Merck Ltd.
• A subsidiary of Merck KGaA, Germany, one of the leading
pharmaceutical and chemicals companies in the world. Merck
Ltd. not only sells products, but also researches, develops and
manufactures products.
• The core businesses of Merck Ltd. are liquid crystals mixture,
pigments, reagents and other laboratory chemicals
• Headquartered in Tokyo, Japan for Asia Pacific region
• Achieved ~$600 million in revenue with 475 employees
• Industry: Pharmaceuticals; Oil, Gas & Chemicals
Financial Analysis: Monitor detailed P&L for more than 100 business
segments; conduct “Top 10” sales and gross margin analyses; ensure
account receivables on track and monitor finance-specific KPIs
• Rapid implementation in less than a couple weeks
• Leveraged QlikView Connector to aggregate data from SAP on
sales targets, inventory levels and customer delivery dates
Benefits
• Improved predictability of financial performance
• Increased sales performance within customer profiles
• Gain overall view of the business and the ability to drill into the
details to identify issues and solve problems quickly
QlikView Customer Snapshot – Sandvik Group
“One of the main reasons why we chose QlikView
was the possibility to quickly develop what we call a
‘fast track solution’. The specifications for new
applications are often defined at seminars where all
concerned staff is represented. Today we have
usually built a functional QlikView application by the
time we close the seminar.”
Stefan Wesslegård, Data Warehouse Architect
Sandvik Systems Development
Challenges
• Existing BI systems (SAP BW, BO) lacked the flexibility to
handle the volume of dimensions and dynamic process for
customer profitability measurement and price waterfall analysis
Solution
• Deployed QlikView to ~ 2,500 users across 8 functions within
the mining and construction, and materials technology divisions
spanning 3 servers supporting worldwide user community:
Executive Analysis: Assess overall market trends and operational KPIs
Sales Analysis: Track orders in Sopic and analyze price waterfall; Assess
customer profitability / productivity supporting new pricing and negotiations
Service & Support Analysis: Measure service responsiveness via Maximo
Supply Chain Analysis: Conduct price waterfall analysis on orders to
prioritize order fulfillment; Monitor stock levels and supplier performance
Operational Analysis: Analyze production levels and line utilization
Financial Analysis: Assess consolidated financial data in OutlookSoft;
Previous attempts failed with Hyperion and OutlookSoft
HR Analysis: Measure staffing, compensation/benefits, and vacation
About Sandvik Group
• Global industrial group with advanced products and worldleading positions in 3 selected areas – tools for metal cutting,
mining and construction machinery for rock excavation, and
materials technology including stainless materials, special
alloys, metallic and ceramic resistance materials
• Headquartered in Sandviken, Sweden
• Achieved ~$10 billion in revenue with 42,000 employees
• Industry: Industrial Machinery & Mill Products
IT Analysis: Monitor system capacity and usage to optimize performance
• Delivered short implementation times via interactive seminars
resulting in a functional QlikView application in roughly 1 day
• Leveraged QliKView Connector (64-bit) to aggregate data from
multiple systems including SAP BW, Movex, OutlookSoft
(financial consolidation), Maximo (service), SQL Server, Oracle,
and Sopic (sales orders) application on IBM System i (AS/400)
Benefits
• Delivered customer value with profitability/productivity analysis
• Increased order profitability through price waterfall analysis
• Improved end user participation and IT / business collaboration
with flexibility and ease of use
Appendix Material
Customer Videos & Web Seminars
Please always check QlikOpedia
for additional videos and web seminars
Voices On The QlikView Experience with SAP
Michael Neff
Chief Information Officer
Industrial Machinery
Stefan Wesslegård
Business Intelligence Architect
Industrial Machinery & Mill
Available Web Seminars on SAP
Experience The Power of Simplicity: How Heidelberg Turbo Charges Its Global
SAP BI Strategy With Next Generation In-Memory Analysis
Speaker: Michael Neff, CIO, Heidelberg
Includes overview of BI strategy and highlights several applications.
Experience The Power of Simplicity: How Sandvik Leverages In-Memory
Analysis As Catalyst To Bridge Information Gap & Drive Business Value
Speaker: Stefan Wesslegård, Business Intelligence Architect, Sandvik
Includes overview of BI strategy and rapid application deployment.