Streamlining Approval Procedures for Real Estate Projects November 1-2, 2012 Hotel The Leela, Mumbai Dhanendra Kumar Chairman, Committee on Streamlining Approval Procedures for Real Estate Projects (SAPREP), set up by Ministry of Housing and Urban Poverty Alleviation, Govt. of India & Former Chairman, Competition Commission of India (CCI) 1 Disclaimer - The views expressed in this presentation are personal and do not reflect the views of the Ministry of Housing and Urban Poverty Alleviation (M/HUPA). Overview 1 Importance of real estate and construction sector and key challenges 2 Introduction to SAPREP* Committee 3 Key findings of the Committee report 4 Recommendations and next steps 5 Your feedback and suggestions 2 *Streamlining Approval Procedures for Real Estate Projects Importance of real estate and construction sector and key challenges 3 Importance of the sector Real estate and construction sector has continued to contribute significantly to the country’s GDP; Average contribution over 2011-16 estimated to be 17.5% • On an average, real estate contributes 8% while construction contributes 9.5% • Both real estate (19.5% CAGR) & construction (CAGR 18.3%) have witnessed tremendous growth since 2001 Contribution of Real estate and Construction to India’s GDP (USD Bn) 100% 80% 60% 40% 17.5% 20% 0% 4 17.5% 2001 2011 2016 GDP 242 1,346 2,080 Real Estate Services 30 128 197 Construction 28 107 164 Source: RICS Research: Real estate and construction professionals in India 2020 Given that the sector is riddled with many complex issues threatening to slow down growth, multiple efforts are being made by Government to address these issues SAPREP Committee set up by Cumbersome project Ministry of Housing to look at approval process streamlining approval procedures Absence of regulatory body Lack of market data & transparency Eg. NHB Residex, Central registry, digitization of land records Draft real estate regulation bill Shortage of skilled workforce Focus on capacity building in new JNNURM, capacity building schemes, NSDC etc 5 Lack of standards and uniform practices Land acquisition bill, valuation standards Land values & acquisition Eg. building standards, affordable housing standards? Introduction to the Committee set up by MoHUPA on ‘Streamlining Approval Procedures for Real Estate Projects (SAPREP)’ 6 SAPREP Committee Terms of Reference SAPREP Committee was set up to study successful models in Indian states as well as international best practices in order to suggest a methodology for fast track Central/State building clearances. • Examine few best practices on streamlining building plan approval processes in cities like Pune, Hyderabad, Mysore and Indore etc. • Study of Bihar model on the obtaining of building plan approvals from certified architects. • Suggest a methodology for fast tracking Central/State building clearances. • Suggest a systematic approach through which all cities and states can develop fast track, single window clearance mechanism giving specific focus on – simplification of procedural aspects, – formulating single composite form with complete listing of the set of documents necessary to accord sanction by the authorities and – automated system for building plan approval with special emphasis on Affordable Housing. 7 SAPREP Committee Work done so far • Extensive secondary research • Feedback collected from states via questionnaire • Invited public comments • Committee and sub-committee meetings – Representatives from approval authorities invited to attend meetings and contribute to the deliberations Current status • Draft report has been prepared and will be submitted to the Ministry of Housing and Urban Poverty Alleviation in November 2012 8 Key findings of SAPREP Committee - Magnitude of the problem - Legal framework and other challenges - Developer’s issues due to existing process - Consumer issues 9 Magnitude of the problem According to a World Bank Study, India has one of the most cumbersome and lengthy process for seeking construction permits India – Overall ‘ease of doing business’ But, still a long way to go as India ranks 182 out of 185 countries India – ‘Dealing with Construction permits’ India has reduced time from 227 days to 196 days to process building permit applications by implementing strict time limits at municipalities And it has a huge cost associated with this process -passed on to consumers 10 Source: Doing Business 2013 – report by The World Bank and IFC Legal framework Numerous Central and State level laws, rules and regulations govern the construction activity… Land title Indian Registration Act , 1908 Various State legislations Planning & Land NOC from Central Govt. 11 Environnent Impact Assesment (EIA) Notification S.O. 1533 (2006) Ancient Monuments and Archaeological Sites and Remains Act, 1958 Works of Defense Act 1903 (WDA) Environment (Protection) Act, 1986 Forest Conservation Act, 1980 Land Revenue Acts by all State Governments Town and Country Planning Acts by all State Governments Master Plans/ Development Plans Construction of buildings National Building Code 2005 Local Building Bye-Laws NOC from State Govt. Water (Prevention & control of pollution) Act, 1974 and Air (Prevention & control of Pollution) Act, 1981 Service Installations Water connection Sewerage connection Gas connection Telecom connection Power / Electricity connection …resulting in a lengthy and cumbersome process where developer needs to approach multiple authorities Developer issues Applicant / Developer 3b 1 Land Title Planning & Land 3b NOCs from Central Depts NOCs from State Depts Central / State - MoEF Central/State – NHAI /PWD State Board Urban Local Bodies (ULB) Environmental Clearance Road Access Water Connection 2 Revenue Department (Tehsildar) No Ownership Certificate / Patta /Chitta Conversion of Land OR Land Use required? Yes Developer submits Application Building plan Approval Developer submits Application for Demarcation Central - AAI Sewerage Connection DG Set Installation Central - NMA In accordance with Building Bye-Laws? 3 State Board Consent to Establish / Operate NOC for Heritage buildings Conversion of land or Change in Land Use Non encumbrance Certificate Service / Utilities Installations State – State Pollution Board Distance & Height Clearance Department of Town Planning (State Level) State Town Planning / ULB 6 Construction of Buildings Engineer handed over plot? State / Private Central – Ministry of Defense Central/State – Forest Department (MoEF/State Dept) NOC for Defense Establishments Tree Cutting Approval Gas Connection State / Private company Power / Electricity Connection Urban Local Bodies (ULB) Developer submits Application for Zoning Approval Central – Central Ground Water Authority State/Local – Fire Service Dept. Bore well Registration Certificate NOC for Fire 3a LOI for Building Plan Approval MTNL / Private Operator Phone Connection Central – Coastal Zone Mngt Authority NOC for Coastal Zone Department of Town Planning (State Level) PARRALEL PROCESS OF OBTAINING VARIOUS NOCs LOI for building plan approval obtained? All NOCs obtained? In accordance with Master Plan/City Dev Plan? PARRALEL PROCESS OF SERVICE INSTALLATIONS 4 Zoning / Site Layout Approval Building Permit / Development License LEGEND Construction begins Commencement inspection 5 IMPORTANT SEQUENCE/STEPS CATEGORY OF APPROVALS Completion inspection Completion Certificate 12 12 # 7 Occupancy Certificate DEPARTMENT TYPE OF APPROVAL Developer issues Multiple factors add to the complex process, leading to uncertainties and delays in building approvals ‘Land’ is a state subject resulting in multiple laws, rules and regulations Lack of transparency and corruption Complex building bye laws with excessive control 13 World Bank Study estimates Rigid urban planning processes Ambiguity and discretion Lack of institutional clarity Complexity and coordination hurdles with multiple depts. • If procedures are too complicated or costly, builders tend to proceed without a permit. • By some estimates 60–80% of building projects in developing economies are undertaken without the proper permits and approval Consumer issues Whilst building laws are framed for safety and protection of people and environment, complexity of the procedure results in uncertainty for consumers as well as developers 9 Who do I approach for delays and un-kept promises by developers? 8 Has the property received the completion certificate after necessary inspections? 1 Is the location good with adequate urban Infrastructure? 2 3 Have all statutory planning and building approvals been Is the paper work / received? 4 contracts neutral and not one-sided? 5 7 Is the construction quality and specification as promised/shown in the apartment brochure? 14 Does the developer have clear land title? What is the actual carpet area that I can use? 6 How can I know the status of the project and approvals to estimate when construction may get completed? 15 International best practices What have other countries to reform their systems? Introducing or improving one-stop shops was among the most common features of construction permitting reforms in the past 8 years 16 Source: Doing Business 2013 – report by The World Bank and IFC Source: Doing Business 2013 – report by The World Bank and IFC Recommendations and next steps 17 Key recommendations 6 Key Pillars to streamline real estate project approvals 1 Bring transparency, predictability and accountability to protect consumer interest 18 5 3 2 Review existing systems and procedures Single Window or ‘One-Stop Shop’ enabled by IT 4 Reforms to promote affordable and green housing Share best practices and incentivize States 6 Capacity building in private and public sector 1 State wise compendium of all processes and timelines for Transparency, Predictability and Accountability Transparent processes Shift from paperwork and chaotic processes Clarity of sequential and parallel processes State wise compendium of process and timelines - what approvals - where to go and - by when to expect 19 Composite Application Form, Standard checklists and timelines While Central Government can facilitate these, States will be responsible for implementation 1 Contd. Transparency, Predictability and Accountability With consumer interest at the heart of all reforms… Access to building approval information and status updates to avoid pre-sales of projects without requisite approvals Strengthening regulatory mechanisms to enforce building standards; ensure quality 20 • Uploading a list of all approved projects on websites of local authority • Online information on the status of building approval applications • Prompt notification of application approvals • Projects to be registered with (proposed) real estate regulation authority • Enforcement of various state building laws by local building authorities or private/third party inspectors • To provide consumer redress for building defects 2 Review of systems and procedures Remove redundancies, simplify process, automate or delegate powers 21 1. Remove duplicity or unnecessary approvals and documentation • Eg dual process of getting conversion of land use approval from revenue department as well as town planning / local dept may be done away with 2. Simplify or improve process by clarity in rules and restrictions • There are opportunities to eliminate the need for NOC from certain authorities such as NMA, AAI, if the restricted areas are marked as red, green, yellow 3. Identify activities that can be automated • Eg online submission of building plans, e-payments 4. Identify approvals that may be delegated • Eg planning approvals (zoning plan or change in land use) can be delegated to local bodies after adequate capacity building 3 Developer submits all information and documents in a Composite Application Form IT Portal acting as ‘Single Window’ will connect various departments Developer / Applicant Responses / status updates from various authorities returned to the applicant 22 National Services Delivery Gateway (NSDG) Single Window or ‘One-Stop Shop’ enabled by IT Approval authorities / Department Users Department Portal • • • • Application Routing Processing (Scrutiny, Approval) Communication MIS Reporting Source: Graphic representation adapted from e-Biz being developed by DIPP International best practices 3 Contd. With the help of IT enabled one-stop shop, Hong Kong SAR, China and Singapore have achieved no. 1 and no. 2 ranks respectively for ‘dealing with construction permits’ Hong Kong Singapore • A One Stop Centre (OSC) was set up under the administration of the Efficient Unit (EU) • Many departments have been inter-connected and manual procedures automated by leveraging IT • Hong Kong takes only 6 procedures and 67 days to get a construction permit • Singapore takes 11 procedures and only 26 days to get a construction permit 23 International best practices 3 Contd. Taiwan, China, made the biggest improvement in the ease of dealing with construction permits in the past year By improving one-stop shop and introducing private inspections by building inspectors, 14 procedures were eliminated and 31 days were saved 24 Source: Doing Business 2013 – report by The World Bank and IFC Source: Doing Business 2013 – report by The World Bank and IFC 4 Reforms to promote for affordable and green housing through planning/development policies and approval procedures Clear ‘definition of affordable housing’ projects Revision of building codes with specific provisions for ‘affordable housing’ including revised densification (builtup area) norms and standardization of building specification 25 Fast track process/ green channel with 60-90 day clearance window Nodal agency to act as ‘Single window’ and coordinate all approvals from different authorities Exemptions from certain NOCs or ‘deemed approval’ to expedite supply of affordable housing Green certified projects to be exempt from environment clearance 5 Share best practices and incentivize States Recognize and reward States and individuals to build competitive spirit 1. Many best practices exist which need to be shared amongst States Rajasthan 26 Nodal agency (Avas Vikas Limited) for affordable housing; Clear processes and time limits Andhra Pradesh Consolidation of building laws (AP Building Rules 2011) to make building stipulations clear, easy to comprehend, user friendly Hyderabad Fast tracking G+4 houses by empowering empanelled professionals (Green channel) JNNURM Cities Building plan automation has been a mandatory reform under JNNURM which has resulted in many cities developing custom software/website for online building approvals 2. States need to be incentivized by Central Govt. to reform procedures 3. States and individuals could be recognized through National Awards 6 Capacity building in private and public sector Training in-house staff; outsourcing and empowering private sector 27 Architects • Empanel/Outsource - to review and verify (self-certify) building plans and zonal/layout plans for building projects Urban Planners • Train – ULB staff to be able to approve land-use/zonal plans* Civil / structural engineers • Empanel/Outsource - to review application of building plans, construction as well as structural design requirements Building surveyors / inspectors • Train or empanel - to review adherence to stipulated building codes and bye laws, including site inspection Lawyers and law firms • Empanel/Outsource - to verify legal documents including ownership and non-encumbrance certificated Other ULB Staff • Train - ULB staff on procedures and IT *India needs ~40,000 urban planners for 7935 towns; only 616 planners annual supply from educational institutions Summary Summary 1 Leverage technology to connect departments information flow Technology platform is being identified 7 Build capacity in local bodies 2 Examine approval processes that can be removed, simplified or delegated Land surveyors, urban planners, building inspectors Review of processes, Composite Application Form 6 Consolidate and streamline building laws at national and state level 5 Clear processes and timelines for greater clarity and predictability 28 Document processes, checklists, timelines, automatic/deemed approval 3 Expedite decision making and clearance of long pending applications Streamlining building approvals Facilitation window in ULB, Empowered committee, Ombudsman or Appellate Authority 4 Introduce fast track channels for projects that meet ‘affordable housing’ criteria Consider nodal agencies, special exemptions Next steps • National workshop of all states to discuss implementation – end November • Pilot implementation of the recommendations in one or two states 29 Your feedback and suggestions…. 30 Your feedback and suggestions… 1. Which approvals prove to be the biggest bottleneck? 2. Areas where standardized documents and checklists would be most helpful 3. Identifying redundant processes (which can be eliminated) and areas of duplication 4. Suggestions to streamline approvals from MOEF/AAI/NMA/ Defense Ministry 5. Should Environment Impact assessment under MOEF should be undertaken at the Master Plan / City Development plan or for every project approval stage? What should be the minimum threshold for which environment clearance should be required? 6. What kind of incentives will be effective to motivate States to implement procedural reforms? 7. Can the simplified norms of Andhra Pradesh be adopted in other states to incentivize housing 8. What special exemptions should be considered for affordable housing 9. What facilities/functionalities should be made available in e-platform as a single window shop for building approvals 10. Is there need for an appellate authority or ombudsman to hear appeals against building approval related cases 11. Other suggestions on how building approvals can be facilitated and expedited 31 Thank you! Dhanendra Kumar, Chairman Committee on Streamlining Approval Procedures for Real Estate Projects (SAPREP) and Former Chairman, Competition Commission of India (CCI) Email - dkumar1946@gmail.com 32