Oregon Intervention System (OIS)

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Evidence Based Practice

University of Utah

Training School Psychologists to be Experts in Evidence Based Practices for Tertiary Students with Serious Emotional

Disturbance/Behavior Disorders

US Office of Education 84.325K

H325K080308

University of Utah: High Incidence Grant

Joe Viskochil

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Crisis Management:

Seclusion And Restraint Protocol

Oregon Intervention System (OIS): 2000

Behavior Support and Intervention in the Community version 2.6

CCI: Center for Continuing Improvement

© Oregon Technical Assistance Corporation, and Oregon Office of Developmental Disability Services

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OIS Description

Provides training in Positive Behavior Support

Grounded in the understanding and assessment of the

"meaning" of the behavior.

Designed for people who intervene physically or nonphysically to keep individuals from harming self or others.

Based on a proactive approach that includes evasion, deflection and escape from holding.

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OIS Philosophy

1.

Respect for individuals comes first and is a requirement in any transaction between people.

2.

People who provide support to those who have challenging behavior must receive support as well.

3.

Behavior is a form of communication.

4.

Understanding of the causes and context of the behavior can aid the individuals to develop alternative, and often very creative, approaches to situations.

5.

Alternatives are always based on positive approaches-aversive or punishing approaches are never used.

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OIS Training and Certification

Training: 2 day (16 Hour) workshop emphasizes

Understanding the underlying causes of behaviors

How to avoid situations that may result in physical aggression

How to avoid physical injury if such behavior occurs.

Cost ranges from $50.00-120.00 for each registrant

Trainees

Learn skills to prevent challenging behavior and avoid injury

Earn certificates of completion given demonstrated their skills

Can be anyone: Families, vocational staff, educators

Trainers

Certified by CCI/OIS

CCI continues to provide oversight and review of the trainers

Trainers and staff must be recertified every 2 years

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OIS Competencies

Skills, attitudes and temperaments necessary for people who provide support

To recognize and avoid abusive behavior and instead promote caring and supportive behavior

To maintain self control in crises and stressful situations

How to analyze behaviors, contributing factors and functions of the behavior

To build behavior supports and develop an effective plan for positive behavior intervention

Physical methods of keeping people safe in the event of potentially unsafe behavior

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Legal Liabilities: Overall

OIS is approved and regulated through the state Senior and

Disability Services office and its contractor, Center for

Continuous Improvement/Oregon Intervention

System(CCI/OIS).

Approved by the Oregon Mental Health and Developmental

Disabilities Services Division (MHDDSD)

Follows framework of intervention strategies outlined in

Oregon’s Administrative Rules

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Legal Liabilities: Interventions

Oregon Administrative Rule 309-079-0156

Written Policy: The program shall have and implement a written policy concerning intervention procedures

Implementation: A decision to implement a program to alter an individuals behavior shall be made by the Individual

Support Plan (ISP) team and the program described fully within the individuals ISP

Documentation: Documentation regarding the behavior program shall include documentation of

Informed consent of individual, guardian and ISP team

All programs and methods used to develop an alternative behavior

A functional analysis of the behavior

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Legal Liabilities: Physical Restraint

Oregon Administrative Rule 309-049-0170

Restraint: Restricting the movement of an individual or restricting the movement or normal function of a portion of the individuals body

Physical restraint is only employed:

As part of an Individual Support Plan intended to lead to less restrictive means of intervening

As an emergency measure if necessary to protect the individual or others from immediate harm

As a health related precaution prescribed by a physician if necessary for a specific medical or surgical procedure

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OIS Interventions Prohibits:

OIS prohibits the use of physical intervention in situations other than protection from immediate harm

Any form of punishment in any intervention is also prohibited

Abusive Techniques: outside parameters of good practice

Humiliate or deliberately cause pain or discomfort

Abuse of Techniques: correct techniques applied inappropriately

Unnecessary, too long, unauthorized restraints or interventions

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OIS Interventions Requires:

Physical Preparedness: appropriate attire and mobility

Self Control: use a preplanned response to avoid overreacting

Behavior Plan: ISP must be developed and agreed upon

Any possible interventions to be used must be

Documented

Explained

Monitored

Functional Assessment: must accompany the Behavior Plan

Consider nature and meaning of behavior

Close observation of antecedents, behavior and consequence

Appendix of training manual includes OIS 2000 Functional

Assessment

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Interventions: Strategies

Plan A, Plan B and Plan C

Plan A: The Pro-Active Plan

Quality of life issues, person-centered thinking, daily living skills

Replace problem behaviors with alternatives

Plan B: Reactive Response Plan

Make needed changes based on early warning signs

Reduce the likelihood of escalation and resume Plan A

Plan C: Crisis Intervention

Any restraints to maintain health and safety

Use only if the individual is at risk of harming themselves or others and after all other efforts have failed

Must be approved, documented and reviewed

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The Crisis Cycle

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Crisis: Stress Cycle Interventions

Phase 0 (Current Status): Observe and minimize triggers

Use Plan A strategies

Routine Supervision

Phase I (Triggering): Redirect or emphasize self-control

Plan B Strategies

Close Supervision

Phase II (Escalation): Crisis communication

Simple and Direct communication

Constant Supervision

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Crisis: Stress Cycle Interventions

Phase III (Crisis): Potential evasion and restraint

All intervention efforts must be specified in Plan C

Constant, multiple supervision

Phase IV (De-escalation): Continue crisis communication

Do not discuss consequences

Plan C component

Close supervision

Phase V (Depletion): Remove restraint, active listening

Close supervision for SIB, suicide or running away

Positive supports outlined in Plan B

Phase VI (Stabilization): Reinstate Plan A activities and supervision

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Crisis: Reasonable Responses

Reasonable response is just enough intervention to prevent injury, and no more than necessary

SETTING/EVENT

Intimidation/Threats

REASONABLE RESPONSE

-No physical restraint

-No physical intervention

-Only physical contact to separate

Physical Contact Made

Self Injurious Behavior

For non-serious injury

-Evasive maneuvering, covering and deflecting attack

For serious injury

-Whatever is reasonable to maintain safety (restraint, 911)

Threat : redirection techniques

Non-serious contact : non-restraint

Serious contact : manual restraint

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Crisis: Intervention Standards

1.

2.

3.

4.

5.

6.

Self Control: develop and practice self control plan

Observe and Identify: signals, setting events and triggers

Communication: Keep It Simply Stated (KISS)

Timing: use intervention strategies only when appropriate

Patience: even if strategies seem ineffective

Spontaneity: be able to modify or individualize techniques

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Crisis: Principles of Evasion

1.

2.

3.

4.

5.

6.

Be patient: the episode cannot last forever

Most crises will be over in less than 3 minutes

Control yourself: avoid excessive force and poor judgment

Maintain personal space: crowding increases risk for both

Maintain communication: use names and brief directives

• e.g. “JOE!! Stop! Sit Down!”

Stay out of the way: stay out of striking distance

Move with the attack: move away in circular patterns

• its easier to deflect than block an attack

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Principles of Evasion (cont.)

7.

8.

9.

Get out of the way: stay balanced and move smoothly

Continue to communicate

Cover up: cover vital areas while moving away

Deflect blows and kicks: physical contact is momentary

Make no attempts to hold or control individual

Close the attack by deflecting blow across middle of individual, but do not plant your feet and push

10.

Escape holding attacks: move toward point of contact

Do not attempt to use pain to escape

Individual may not perceive pain; sets a bad example; is abusive

11.

Call for help

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Crisis: Stances

STANCE

Back straight

Chin up

Weight balanced on balls of feet

Feet shoulder width, one foot a few inches back

Knees flexed to 135 degrees (sitting on object)

CROUCH

 Forearms in front of chest

 Fingers on sides of chin, palms out

 Elbows tucked into ribs

 Feet more than shoulder width, one several inches back

 Knees flexed to 90 degrees

(sitting on chair

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Crisis: Movements and Steps

PIVOT (ex: left foot pivot)

1.

Keep left foot still

2.

Pivot on ball of left foot

3.

4.

Move in circular sweep

Move backwards

FRAMING

1.

2.

3.

4.

Arms outstretched, elbows bent

Hands perpendicular to floor

Hands six inches apart

(forming a window)

View attack through window, deflect

BACKSTEPS

1.

2.

Move rear foot back

Maintain balance

3.

4.

Slide front foot back

Back straight and chin up

SIDESTEPS (ex: move to right)

1.

Pull left foot into right

2.

Push right foot out

3.

4.

Keep feet close to floor/slide

Back straight and chin up

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Crisis: Team Stances, Steps

1.

2.

3.

4.

5.

STEP

Stand shoulder to shoulder

Face slightly outward

Feet 200% of shoulder width

Inside foot forward

Inside knee more flexed

1.

2.

3.

4.

BACKSTEP

Move rear feet backward

Slide front feet back

Keep feet close to the ground

Move in unison

2.

3.

4.

5.

1.

KNEEL

Separate legs as far as possible, maintaining comfort and balance

Lock inside hands

Kneel down on inside knee

Touch floor with locked hands

Keep back straight and chin up at all times

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Restraint: Principles

Manual restraint is only appropriate when:

Responding to very challenging and potentially injurious behavior

The behavior can be controlled with restraint

The intervention care-givers are sufficiently trained and can reasonably expect to achieve safe control

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Restraint: Application Principles

1.

2.

3.

4.

Master evasion techniques

Master control techniques

Get a grip (grab clothing, if possible)

Use weight, not strength

5.

6.

7.

8.

9.

Avoid pain

Use only a reasonable response

Maintain a proper ratio (at least 2:1)

Be a team player (one leader communicates and directs)

Select least intrusive restraint position

10.

Monitor breathing and circulation (no pressure on bones, joints, lungs)

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OIS Manual Restraint Positions

BALANCE CONTROL

One hand grasps belt, other grasps clothing between shoulder blades

Never grasp directly on the spine and always move backwards

ONE AND TWO ARM SUPPORT

One arm is held close to the chest with caregivers arm laced inside the elbow and holding the individuals same side arm away from the wrist

Other arm is free (one arm) or held by another caregiver (two arm)

COUCH RESTRAINT

Two staff hold individual on a couch

Less danger of falling or being knocked down

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OIS Manual Restraint Positions

ESCORT POSITION

Individual is held in standing position and forcibly walked

Individuals may calm during brief restraint, remove force

WALL RESTRAINT

Individual is held with their back to the wall if escort is not possible

Individual can slide down wall into couch restraint

PRONE FLOOR RESTRAINT

Only used if all other restraints have failed

Individual is held face down on floor, limiting large major muscles

Use of a supine position allows larger muscles to be used

Recommended only for obese, pregnant, and sexually abused

Must be authorized by the OIS Steering Committee, in writing, before its implementation

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Resources

Websites www.otac.org

Not very relevant

Defines OIS

Includes training opportunities

 http://forcci.org/oishomepa ge.html

Brief description

Program philosophy

Contact info

None

Training Media

Article Search

 Google Scholar: None

 ERIC: None

 PsycINFO: None

 PsycARTICLES: None

 Psychology and Behavioral

Sciences Collection: None

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Contact

Kelley M Gordham, Director

Oregon Intervention System

Director, Special Projects

Center for Continuous Improvement

900 Main St, Suite 200

Oregon City, Oregon 97045

503-594-1250, ext 27 fax 503-594-1258

Kgordham@FORCCI.ORG

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