“the reason why firms succeed or fail is perhaps the central question in strategy”. -Porter, Wheelen & Hunger (1995)- -Kaplan and Norton • Strategy is choosing to perform activities differently from competitors so as provide an unique value proposition Tanpa strategi, perusahaan seperti kapal tanpa kendali, berputarputar dalam lingkaran. Seperti pengemis tidak memiliki tempat yang ingin dituju. Joel Ross and Michael K Hubungan Sistem Pengendalian Manajemen dan Strategi Bisnis Hubungan Satu Arah Hubungan Dua arah Hubungan Satu Arah Sistem Pengendalian Manajemen Strategi Bisnis Hubungan Dua Arah Sistem Pengendalian Manajemen Strategi Bisnis Jenis Strategi: Perspective 1 Jenis Strategi Tingkat Organisasi Pembagian Tugas Tingkat Organisasi Griffin,Ricky W;Ebert, Ronald J. Bisnis, Edisi Kedelapan, Jilid 1, Erlangga, Jakarta, 2006. •bisnis apa yang akan dilakukan •bagaimana sumber daya dialokasikan Srategi Korporasi Tingkat Korporasi Strategi Bisnis 1 Tingkat Bisnis Tingkat Fungsional Strategi R & D Strategi Produksi Strategi Bisnis 2 Strategi Pemasaran •bagaimana cara bersaing Strategi Bisnis 3 Strategi SDM Strategi Keuangan Tingkat Organisasi Schendel dan Charles Hofer, Higgins (1985) memberi pelayanan yang baik terhadap tuntutan dan kebutuhan masyarakat Enterprise Strategy Srategi Korporasi Tingkat Korporasi Strategi Bisnis 1 Tingkat Bisnis Tingkat Fungsional Strategi functional ekonomi keuangan, pemasaran, sumber daya, penelitian dan pengembangan. Strategi Bisnis 2 Strategi functional manajemen Strategi Bisnis 3 Strategi isu stratejik planning, organizing, implementating, controlling, staffing, leading, motivating, communicating, decision making, representing, dan integrating. mengontrol lingkungan Pembagian Tugas •Strategi Generik Porter •Strategi Generik Glueck •Strategi Generik Schermerhon Strategi Generik Strategi Utama Strategi Fungsional Strategi Generik Porter Strategi Generik Glueck Strategi Stabilitas (stability) Tidak mendambah produk, efisiensi Strategi Penciutan (retrenchment) Pengurangan produk Strategi Ekspansi (expansion) Menambah produk Strategi Kombinasi (combination) Strategi Generik Schermerhon Strategi prospektor (prospector) Strategi bertahan (defender). Strategi penganalisis (Analyzer) Strategi reaktor David, 1998; Porter 1980 dan 1985 Strategi Generik Strategi Utama Forward Integration Strategy Integration Strategies Strategi Integrasi ke belakang (Backward Integration Strategy) Strategi Integrasi Horisontal (Horizontal Integration Strategy) Strategi Penetrasi Pasar (Market Penetration Strategy) Intensive Strategies Strategi Pengembangan Pasar (Market Development Strategy) Strategi Pengembangan Produk (Product Development Strategy) Jenis Strategi Strategi Diversifikasi Terpusat (Concentric Diversification Strategy) Diversification Strategies Strategi Diversifikasi Horizontal (Horizontal Diversification Strategy) Strategi Diversifikasi Konglomerasi (Conglomerate Diversification Strategy) Strategi Penggabungan Usaha (Merger Strategy/Joint Venture) Strategi Pengurangan/Penghematan (Retrenchment Strategy) Defensive Strategies Strategi Pelepasan (Disvesture Strategy) Strategi Likuidasi (Liquidation Strategy) Strategi Kombinasi (Combination Strategy) Strategi Fungsional Hunger dan Wheelen (2001:262) Strategi Pemerolehan Sumber Daya dan Kapabilitas Strategi Pemasaran Strategi Finansial. Strategi Penelitian dan Pengembangan ( Research & Development ). Strategi Operasi/Produksi Strategi Sumber Daya Manusia dan Fungsional Lainnya Jenis Strategi: Perspective 2 Clasification of business strategies • Cost Leadership Strategy • Differentiation Strategy • Focus Strategy – Focus-Low cost – Focus-Differentiation • Hybrid (Combination) Strategy • No Definite Strategy How to Implement the Stratgey? Using Balance Scorecard Perumusan Strategi Balance Score Card - Kaplan, Robert and David Norton, The Balanced Scorecard: Translating Strategy into Action Balance ScoreCard ”...... a set of measures that gives top managers a fast but comprehensive view of the business..... includes financial measures that tell the result of action already taken….. completments the financial measures with operational measures on customer satisfaction, internal process, and the organization’s innovation and improvement activites – operational measures that are drivers of future financial performance. Kaplan, Robert and David Norton, The Balanced Scorecard: Translating Strategy into Action Strategic Theme Strategic Objective Strategic Measurement Growth above the market demand Annual and sales growth Serve them with a 'human touch Customer Satisfication Global Market Player Zero Defect Target Annual growth of 40% Financial Customer Customer Relationship Management Wide distribution channel throughout Indonesia, has already interested some partners, especially global pharmaceutical companies such as Pfizer and Astra Zeneca. Give customer the highest priority in terms of providing service and handling customer complaints achieve PICs Standards Setting up of our new manufacturing plant, in collaboration with an international reputable consultant Internal Business Process Leading Global Corporation Learning & Growth Strategic Initiative Market Development Local market (Papua, Ambon NTB and NTT) and Regional market (set up a branch in Myanmar, and export our products to Russia, Mongolia and other countries) Planning to double our Sales Field Force to 400 people in anticipation of our targeted growth of 123% in 2008