Resident – Faculty Advisor & Mentorship Systems Brian V. Reamy, MD Colonel(ret),USAF,MC Associate Dean for Faculty Professor of Family Medicine Uniformed Services University Introduction/Objectives • Identify the different types of resident – faculty advisor & mentorship systems • Explain the key developmental tasks of residents in training • Identify positive and negative qualities in faculty advisors • Describe the features of an “optimum” resident-faculty advisor system Historical Context - 1982 • Borus & Groves: “Training Supervision as a Separate Faculty Role” Am J Psychiatry 1982;139(10):1339-42. Historical Context • “Training supervision is a longitudinal, nonclinically focused personal relationship between a faculty member and a resident for exploring the latter’s professional development. They … meet monthly over the 3-year residency.” • “The training supervisor’s role is that of a nonevaluative senior colleague who orients and advises the resident and systematically reviews training progress and problems” Who has a resident-faculty advisor system? - How is it structured? - Who assigns residents? - Who makes changes when problems emerge? -Is it based on advising and evaluation or just advising? Types of Advisor Systems • Based on Clinical Care Teams • Self-selection • Proportional to faculty numbers – Random assignment – Assigned by PG year group • One faculty for each PG year group – Stay with year group thru residency program – Stay with their specific PG year group Types: Clinical Care Teams • • • • Most common system Example: 3 year PEDS Residency 6-6-6 resident structure 6 faculty + 1 PD + 1 Dept Chair – Faculty physician + PG-3 + PG-2 + PG-1= care team – They cover each others patients during TDY’s/LV – This is also the academic advisor group Types: Self-Selection • Residents are told to select their advisor within 3 months of arrival – Can not select the PD – Rare in M.D. training – Common in Ph.D. programs Types: Proportional • If you have 24 residents and 8 faculty then each faculty member will get 3 advisees – Random/lottery or, – Each faculty takes one resident from each PGY or, – Assigned by PD based on research or clinical interests, gender, request etc. Types: Assigned to PG year groups • • • • • Example: 3 year Internal Medicine Program 8-8-8 resident complement; 16 faculty One faculty (LTC Bezoar) has ALL PGY-1 One has ALL PGY-2…one has all PGY-3 2 variations: – LTC Bezoar stays with his year group x 3 years or, – LTC Bezoar is always the PG-1 faculty advisor Advantages/Disadvantages TYPE ADVANTAGES DISADVANTAGES Clinical Care Teams Faculty learn more about resident’s clinical practice TDY’s & deployments can make advising difficult Self-selection Potential for better relationships Some residents never actually choose… Proportional/random Perception of fairness enhanced May end up w/ some dysfunctional pairings 1 Faculty/PGY – follows residents thru program Faculty REALLY knows the residents & can facilitate improvements Big faculty workload. Residents are “stuck” with the same faculty for length of training 1 Faculty/PGY - yr. specific The faculty REALLY knows the issues each specific year group faces and knows better how to problem-solve Big faculty workload. Key Issues w/each system • Who does OER’s/OPR’s/FitReps? – Evaluation sabotages advising & mentoring!! It must exist – but, separate from the advisor system. Many cites: Davis OC, Nakamura J. A proposed model for an optimal mentoring environment for medical residents: a literature review. Acad Med. 2010;85:1060-1066 Sambunjak D et al. What makes a good mentor-mentee relationship? JCOM. 2010;17:152-154 • Distributing Faculty workload • Who manages change requests? – Chief resident? Prog Dir? Key Issues • Who gives out discipline? – Should not be the advisor – Advisor should always wear a “white hat” – The Prog Director or Dept Chair should wear the “black hat” Key Developmental Tasks of Residents in Training • Martin & O’Donnell. Resident Developmental Issues. Fam Med 1999;31:614-615. • 10 Common Developmental Issues for Faculty advisors to facilitate 10 Developmental Issues ISSUE 1 Do not assume all residents progress at the same pace 2 Be available to residents to listen to and explore their concerns 3 Model a balanced life 4 Be willing to be vulnerable and share how you learned from your mistakes 5 Model flexibility in the face of chaos and model how you deal w/ uncertainty 6 Promote paced change and continuous growth 7 Give positive feedback 8 Help residents move towards independence & life after residency training ends 9 Be patient with growth and changes 10 Set boundaries Advisor/Mentor Qualities • We have all experienced good & bad faculty advisors and mentors? – You can get better at this! – Many of the skills are those that serve you well in your clinical work with patients. – Reference: Sambunjak D et al. A Systematic Review of Qualitative Research on the Meaning and Characteristics of Mentoring in Academic Medicine. J Gen Intern Med. 2009;25:72-78. Positive Qualities in a Faculty Advisor ? ? Positive Qualities in a Faculty Advisor Most Important (literature support) Other positive qualities ADVOCATE Competent MENTOR Sounding Board PLANS IMPROVEMENT “Bitch & Moan Sponge” DELIVERS HONEST FEEDBACK Nurturing EXPERIENCED Reality Check AVAILABLE Aware APPROACHABLE Doer INSIGHTFUL Fair GOOD LISTENER Dedicated PROMOTES RESPECT Resourceful ROLE MODEL Social Director Negative Qualities Qualities to Avoid Social Director Disciplinarian Plays Favorites Unavailable Overextended Inconsistent Intimidating Cynical & Jaded Evaluator & Rater Optimum System • Six core interactional foundations 1) 2) 3) 4) 5) 6) Emotional safety Responsiveness Support Protégé-centeredness Respect Informality How would an optimum system appear? • Evaluation is NOT confused with advising & mentoring • Advisors who embrace the positive qualities • Equal distribution of faculty workload • Resident buy-in • Structure – Fits w/ your institution & training environment – Thoughtfully selected Optimum System • Meeting Frequency & Guidelines – Informal “chats”: at least monthly – Formal faculty:advisee meetings every 3-4 mths – Need pre-planning ( initial vs. follow-up mtgs.) – Advisors need to get FULL faculty input – Avoid gossip sessions – Faculty need to keep records Records • Without records a faculty forgets or confuses • Confusion sabotages the faculty-advisee relationship • Focus of the records is fourfold: – Includes review of rotations & areas of concern – Includes faculty expectations & resident goals – Includes a Resident summative self-assessment – Ends with an Educational Rx ADVISEMENT RECORD EXAMPLE Name: Date: RESIDENT ADVISEMENT ROTATIONS: (1) (2) (3) (4) AREAS OF CONSIDERATION Comments regarding above topics: CONCERNS YES/NO NOT REVIEWED CONCERNS YES/NO 1 . Conference Attendance 9. In-Training Exam 2. Time Management 3. Relationships with Colleagues 10. Licensing 1 1. Research Project 4. Family/Personal Adjustment 5. Life Balance 6. Procedures 7. Chart Reviews 12. PME/Officership 8. Core Competencies 16. Teaching/Supervision 13. TDY Interests 14. AHLTA/Coding 15. Reading/Study NOT REVIEWED FACULTY EXPECTATIONS RESIDENT GOALS ____________ RESIDENT SELF-EVALUATION: Unsatisfactory Marqinal Performance fails to meet standards of acceptance. Rehabilitation is doubtful. Lacks motivation, interest, and performance is limited. Cannot continue without substantial improvement. Below Average May continue in program, but performance is below standards. Effective and Competent Satisfactorily meets the stated objectives. Verv Fine A continuing level of high performance in most aspects of stated objectives. Exceptionally Fine Performs outstandingly in most aspects of job. Initiative, leadership and personality are worthy of special notice. Outstanding Extremely rare, Excels in everything. Performs far beyond level of training. Educational Rx: Advisor & Resident Signatures Potential Quicksand • • • • • • Social Friendship Being a Clinician for advisee Acting as a disciplinarian Not involving the PD Not proactively making time for meetings Take Home Points • 5 primary structures of faculty-resident advisor systems exist and you should thoughtfully select one. • Evaluation sabotages advising & mentoring!! It must exist – but, separate from the advisor system. • All residents work through 10 major developmental tasks at their own individual pace. • There are advisor qualities to emulate and those to avoid. You can improve your skills as an advisor. • An optimum system can be designed and put in place Thanks & Questions