Anne Hathaway Leadership and Organisational Culture Development Creating possibility, releasing potential Time to think about NEUROSCIENCE & CHANGE THAT STICKS A Masterclass with Professor Paul Brown 24 October2012 RSM Chandos House London Whole presentation ©P T Brown 2011 / ptbpsychol@aol.com / www.professorpaulbrown.co.uk 2 Cortex (皮质) the cognitive reasoning, + integrating brain. Limbic system (边缘系 统)the mamm alian brain. Amygdala(扁桃体) the guardhouse Brain stem(脑 干)the snake brain. The TRIUNE BRAIN – Stem, Limbic system and Cortex. 三位一体的大脑 —— 脑干、边缘系统和皮质 from Carter – Mapping the Mind. 3 Karen Norberg Karen Norberg NEURAL KNITWORK - Karen Norberg, 2006. MUSEUM OF SCIENTIFICALLY ACCURATE FABRIC BRAIN ART What is the brain trying to do? Slave market with the disappearing bust of Voltaire. Salvador Dali / Getty Image And how do we study it? Phineas Gage: 1823 – 1860 / Railway construction foreman 铁路建筑工 Phineas Gage: 1848 August 2012 Dr Suzana Herculano-Houzel / 89 billion best guess http://www.guardian.co.uk/science/blog/2012/feb/28/how-many-neurons-human-brain Whole presentation ©P T Brown 2011 / ptbpsychol@aol.com / www.professorpaulbrown.co.uk 17 P T Brown / ptbpsychol@aol.com /www. professorpaulbrown.co.uk / www.med.harvard.edu/AANLIB/home.html Adrenal gland Brain and spinal cord – gross anatomy P T Brown / ptbpsychol@aol.com /www. professorpaulbrown.co.uk /ry.med.utah.edu/WebPath/.../NEURANCA.html Whole presentation ©P T Brown 2011 / ptbpsychol@aol.com / www.professorpaulbrown.co.uk 22 A brain cell with dendrites snaking out to connect its axons to other axons. P T Brown / ptbpsychol@aol.com /www. professorpaulbrown.co.uk / National Geographic / Image by 3D4Medical.com/Getty Images www.sciencenews.org/view/access/id/342624/title/plasticity_graph.gif the neurons in a piece of mouse visual cortex just 8 thousandths of a cubic millimetre in volume - functional connectonomics 连接体有12个“紧密聚集”的中枢,绿色线条表示连接较少,红色代表连接较多。 http://www.newscientist.com/article/dn21117-the-rich-club-that-rules-your-brain.html Growth cycles in right and left hemispheres, from birth to 11 yrs. (Thatcher, 1994. from Schore: Affect Regulation, following p.172 ). Diffusion tensor imaging - DTI http://www.newscientist.com/article/dn21117-the-rich-club-that-rules-your-brain.html Scientific American June 2012 射到突触里的 神经传导物质 囊泡中储存的 神经传导物质 与接收突触相连的 神经传导物质 neurotransmitters 神经传导物质 破坏神经传导 物质的酶 36 How does it do it? There are 8 Basic Emotions 八种基本情绪 Professor P T Brown 2008 Copyright. PTBpsychol@aol.com Think of them like the 3 primary colours. 3 primary colours produce the whole of the colour spectrum. 8 primary emotions produce the whole of the feeling system. 三原色 → 色谱 基本情绪 → 感觉系统 Professor P T Brown 2008 Copyright. PTBpsychol@aol.com (8种基本情绪) (8种基本情绪) (8种基本情绪) (8种基本情绪) (8种基本情绪) (8种基本情绪) (8种基本情绪) (8种基本情绪) (8种基本情绪) THE BRAIN CREATES OUTPUT THAT WE SEE OPERATING AS ‘MIND’ through managing – 大脑创造输出 —— 管理思想 MIND 思想 R E L A T I O N S H I P关系 “Controversial Science of Brain Imaging” by Mahir Ozdemir from Scientific American on July 5, 2012. http://internationalpsychoanalysis.net/2012/07/06/controversial-science-of-brain-imaging/ Serotonin pathways NEUROTRANSMITTERS – the synaptic chemicals. adapted from: Rita Carter – Mapping the Mind (1998). Weidenfeld & Nicolson, London. Professor P T Brown 2008 ptbpsychol@aol.com Dopamine pathways NEUROTRANSMITTERS – the synaptic chemicals. adapted from: Rita Carter – Mapping the Mind (1998). Weidenfeld & Nicolson, London. Professor P T Brown 2008 ptbpsychol@aol.com LOBES – frontal parietal occipital temporal Slide 1/2 Corpus callosum Thalamus Midbrain RVLPFC Pons Cerebellum The brain’s main internal structures shown for the right cortex on a mid-line sagittal section. P T Brown / ptbpsychol@aol.com /www. professorpaulbrown.co.uk /ry.med.utah.edu/WebPath/.../NEURANCA.html And how is it organised? It is an energy system Cortex (皮质) the cognitive reasoning, + integrating brain. Limbic system (边缘系 统)the mamm alian brain. Amygdala(扁桃体) the guardhouse Brain stem(脑 干)the snake brain. The TRIUNE BRAIN – Stem, Limbic system and Cortex. 三位一体的大脑 —— 脑干、边缘系统和皮质 from Carter – Mapping the Mind. 59 Frontal P T Brown / ptbpsychol@aol.com /www. professorpaulbrown.co.uk /ry.med.utah.edu/WebPath/.../NEURANCA.html Frontal Main lobes of brain A distillation of leadership essentials. Connect Be courageous Be clever enough Walk own talk Inspire others into action Be worth following Bobby McFerrin at World Science Fair 2009 http://www.youtube.com/watch?v=ne6tB2KiZuk P T Brown / Copyright 2009 / ptbpsychol@aol.com / www.professorpaulbrown.co.uk Touch and risk • Touch is crucial to getting the brain alive. The power of touch stays with us all of our lives. But just what does it do? Here’s one experiment. • Two researchers at Columbia U designed an experiment where participants were greeted by either a male or a female and then touched unobtrusively. The experiment was designed to explore financial risktaking behaviour. What increases risk-taking behaviour? Male touch ? Female touch ? Handshake ? Back of shoulder? What increases risk-taking behaviour? Male touch ? Female touch ? Handshake ? Back of shoulder? 83 84 85 Energy A Self [a person] Professor P T Brown 2008 Copyright. PTBpsychol@aol.com The Limbic Contract Energy The Self [ a person ] Professor P T Brown 2008 Copyright. PTBpsychol@aol.com Self Energy Contract Organisation Professor P T Brown 2008 Copyright. PTBpsychol@aol.com LOBES – frontal 脑叶- 大脑前庭 parietal 顶骨 occipital 枕骨 temporal 颞叶 RVLPFC The right ventrolateral pre-frontal cortex [RVLPFC] is coming to be seen as the key area for complex decision-making. 右腹外侧前额叶[RVLPFC] 是做出复杂决定的主要区域。 See Matthew Lieberman: The brain’s braking system [ and how to use your words to tap into it ]. NeuroLeadership, 2009,2,9-14. My distillation of leadership essentials. The leader is able to ...... 领导力要素 Connect 沟通力 Be courageous 开拓勇气 Be clever enough 远见卓识 Walk own talk 模范精神 Inspire others into action 激励性 Be worth following 领导魅力 Low Explosive Instability or Chaos. Out here be monsters – the unknown and the invisible. Control High Stability / Equilibrium Zone. In here is safe -the known and (numerically) visible. High The Transition Zone - systems disintegrate & emerge. This is the critical boundary where change for both individuals and organisations takes place. Predictability Professor P T Brown 2008 Copyright. PTBpsychol@aol.com Low Double Loop Learning: Argyris ........................ Cognitive processing ............................... ....... Limbic Processing.. Single Loop, Virtuous Cycle Match Governing mind sets & values Action strategies Outcomes Mismatch Or double loop learning Professor P T Brown 2008 Copyright. PTBpsychol@aol.com 请看幻灯片(索菲模型,11个元素) Have a look at this sequence of slides (Sofi model, 11 elements} People/人 Leadership 领导力 Leadership 领导力 Culture 组织文化 Leadership 领导力 Culture 组织文化 Development 研发 Leadership 领导力 Culture 组织文化 Development 研发 Staff 人力资源 Leadership 领导力 Culture 组织文化 Development 研发 Staff 人力资源 Customers 消费者 Internal/内部 Leadership 领导力 Strategy 战略 Culture 组织文化 Development 研发 Staff Staff 人力资源 Customers 消费者 Leadership 领导力 Strategy 战略 Culture 组织文化 Operations 运营 Development 研发 Staff 人力资源 Customers 消费者 Leadership 领导力 Strategy 战略 Culture 组织文化 Operations 运营 Development 研发 Structure + rule base 组织结构 +制度基 础 Staff 人力资源 Customers 消费者 Leadership 领导力 Marketing+ communications 市场+沟通 Strategy 战略 Culture 组织文化 Operations 运营 Development 研发 Structure + rule base 组织结构 +制度基 础 External/外部 Staff 人力资源 Customers 消费者 Leadership 领导力 Marketing+ communications 市场+沟通 Strategy 战略 Culture 组织文化 Operations 运营 Development 研发 Structure + rule base 组织结构 +制度基 础 Staff 人力资源 Customers 消费者 Finance+ Resources 财务+资 源 People/人 Internal/内部 Leadership 领导力 External/外部 Marketing+ communications 市场+沟通 Strategy 战略 Culture 组织文化 Operations 运营 Development 研发 Structure + rule base 组织结构 +制度基 础 Finance+ Resources 财务+资 源 Sales 销售 Staff 人力资源 Customers 消费者 People/人 Internal/内部 Strategic/战略 (层) Leadership 领导力 External/外部 Marketing+ communications 市场+沟通 Strategy 战略 Culture 组织文化 Operations 运营 Development 研发 Structure + rule base 组织结构 +制度基 础 Finance+ Resources 财务+资 源 Sales 销售 Staff 人力资源 Customers 消费者 People/人 Internal/内部 Strategic/战略 (层) Leadership 领导力 External/外部 Marketing+ communications 市场+沟通 Strategy 战略 Culture 组织文化 Operational + Management/ 运营+管理 (层) Operations 运营 Development 研发 Structure + rule base 组织结构 +制度基 础 Finance+ Resources 财务+资 源 Sales 销售 Staff 人力资源 Customers 消费者 People/人 Internal/内部 Strategy Strategic/战略 战略 (层) ________________ Operational + Operations Management/ 运营 运营+管理________________ (层) Tactical/策略 (层) Structure + rule base 组织结构 +制度基 础 Leadership 领导力 External/外部 Marketing+ communications 市场+沟通 Culture 组织文化 Development 研发 ______________ Finance+ Resources 财务+资 源 ______________ Sales 销售 Staff 人力资源 Customers 消费者 Copyright /<> 1985-2012 / Sofi Executive Systems LLC, Sofi Logic LLC / Spheres of Influence International All rights reserved - US and International patents pending / www.info@asksofi.com Enterprise . .Gallery Copyright /<> 1985-2010 / Sofi Executive Systems LLC, Sofi Logic LLC / Spheres of Influence International All rights reserved - US and International patents pending / www.info@asksofi.com Enterprise …Gallery Copyright /<> 1985-2010 / Sofi Executive Systems LLC, Sofi Logic LLC / Spheres of Influence International All rights reserved - US and International patents pending / www.info@asksofi.com Enterprise …Gallery Copyright /<> 1985-2010 / Sofi Executive Systems LLC, Sofi Logic LLC / Spheres of Influence International All rights reserved - US and International patents pending / www.info@asksofi.com Enterprise …Gallery Copyright /<> 1985-2010 / Sofi Executive Systems LLC, Sofi Logic LLC / Spheres of Influence International All rights reserved - US and International patents pending / www.info@asksofi.com Enterprise ….Gallery Copyright /<> 1985-2010 / Sofi Executive Systems LLC, Sofi Logic LLC / Spheres of Influence International All rights reserved - US and International patents pending / www.info@asksofi.com Copyright /<> 1985-2010 / Sofi Executive Systems LLC, Sofi Logic LLC / Spheres of Influence International All rights reserved - US and International patents pending / www.info@asksofi.com Copyright /<> 1985-2010 / Sofi Executive Systems LLC, Sofi Logic LLC / Spheres of Influence International All rights reserved - US and International patents pending / www.info@asksofi.com Decision Making 制定决策 What we like to ‘think’ we do … What we really do …真正的实况 我们眼里的实况 Feelings/ 主观感受 Values, beliefs implicit memories experiences .... Emotions/情绪 Fear, Anger, Disgust, Sadness, Shame, Startle, Excitement, Trust Fear is the default emotion. Easily triggered: lowers performance. Logic applied/ 逻辑 Options proposed Lists made Decisions Judgements 决策评估 External Rules/ 客观 Objectives Methods Processes We always create a rational coherent story: its not always cohesive! The answer is, the limbic leader is known by having the capacity to -Connect Be courageous Be clever enough Walk own talk Inspire others into action Be worth following In all of which the common denominator is trust, which is part of the continuum of love. 信任:被忽略的资产 信任:行为挑战 Trust 信任 10/10/11 Trust 信任 Engagement 参与 10/10/11 Trust 信任 Respect 尊重 Engagement 参与 10/10/11 Autonomy 自主 Trust 信任 Respect 尊重 Engagement 参与 10/10/11 Individual and Group Motivators 激励因素:个人&组织 Individual and Group Motivators 激励因素:个人&组织