Shape of Caring Event 22nd July 2014 Kathy Branson Director – Special Projects Health Education East of England Agenda Timing Item 09.30 – 09.35 Introduction and Welcome 09.35 – 10.20 HEE Shape of Caring Review and Q&A 10.20 - 10.50 Overview of HEEoE Review of Pre-Registration Nurse Education 10.50 – 11.00 Refreshment break 11.00 – 11.15 Evidence Base for Practice Education 11.15 – 11.30 New Models for Practice Education 11.30 – 11.45 Dual Qualifications: Moving Up and Sideways 11.45 – 12.00 Community Preceptorship and Pathways 12.00 – 12.15 Grow Your Own 12.15 – 12.30 Plenary discussion/Q&A 12.30 Close and Lunch www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Shape of Caring review: Education for tomorrow’s nurses Lord Willis of Knaresborough East of England LETB www.hee.nhs.uk www.eoe.hee.nhs.uk Context for change • Growing population – 3 million by 2020 • Challenge of Aging population • Challenges of long term chronic disease management Diabetes 25% Kidney Disease 45% Dementia 25% Obesity: 48% Men and 43% Women by 2030 • Chronic care management: 70 - 75% of costs of NHS www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Context for change continued… • Changes in technology – personalized medicine • Changes in patient demand • Changes in Commissioning • Changes in care delivery www.hee.nhs.uk www.eoe.hee.nhs.uk Context for Change • Funding Uncertainty: • • • Continued growth over past 50 years NHS spend now larger than education and defence 1 in 16 people in England are employed by NHS • Future Funding • Demands will rise but budget will not keep pace www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Constant factors • Patients, families and communities • ‘Caring’ workforce www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse A vision for the future… • The majority of healthcare will be managed out of the hospital setting, with more care being provided in the community. Patients will be encouraged to self-care as much as possible: • • • • • Patients will be better supported to manage their own health, with better outcomes for individuals and better value for money Patients will receive high quality care wherever they are and at the time of their choosing, reducing inequalities and outcomes Patients will have higher quality relationships with healthcare professionals, reducing unnecessary visits to different specialists, leading to satisfaction for patients Patients will benefit from the latest research and technology, whilst being treated with care and compassion (Framework 15: HEE’s Strategic Framework 2014-2029) www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Care support and nurses in England • HCSWs in healthcare – 270,000 • HCSWs in social care – 1.2 million • Registered nurses – 500,000 • These staff deliver most hands-on patient care • Their access to education and training vary www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Shaping tomorrows workforce… • Prime Minister’s Commission on the Future of Nursing and Midwifery (2010): 20 recommendations relating to nursing/midwifery • Willis (2012): 29 recommendations relating to nursing • Francis (2013): 29 recommendations for nursing/HCSW • Cavendish (2013): 18 recommendations for HCSWs Currently we lack a coordinated response www.hee.nhs.uk www.eoe.hee.nhs.uk • @HEEoENurse Shape of Caring review • Patient centered • Evidence based • Build on existing best practice • Output focused • Career focused • Skill focused Solution and evidence based! www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse The Shape of Caring review • Commissioned by HEE • Sponsoring Board jointly chaired by HEE/ NMC and includes: • Council of Deans; NHS England, Public Health England; LETB’s; NHS Trust Development Authority (TDA); LETB’s; RCN; Unison • In attendance: Chief Nursing Officers: Wales, Scotland and Northern Ireland; Researcher from Kings College, London. • Independent Chair – Lord Willis of Knaresborough • Reports: February 2015 www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse How we are doing it Call for evidence/engagement • Review of the literature • Engagement events: – HCA’s, nurses, educationalists and the public • Involving a cross section of staff: – Independent sector, prison health, community, acute, voluntary sector • Commissioning Groups • Social media • Surveys and questionnaires www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse The Shape of Caring - Emergent themes: • Increasing patient/carer voice & service user involvement • Valuing the role of the Care Assistant • Widening opportunities for Care Assistant career progression • Assuring flexibility in the model of education and training for the future • Assuring & maintaining high quality learning environments for the future • Assuring Registered Nurses continuous learning and development • Enabling research, innovation and evidence-based practice • Reviewing the use of funding and commissioning levers to drive up quality www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Thank you • Contact details: willisg@parliament.uk www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Overview of HEEoE Review of Pre-Registration Nurse Education – Kathy Branson www.hee.nhs.uk www.eoe.hee.nhs.uk HEEoE Review-Overview • • • • • 23 pre-registration nursing programmes commissioned per year by HEEoE £100m + per annum The Francis Report identified need for us to ensure programmes meet existing healthcare requirements now and in the future. The review will align planning for future provision with the emerging implementation of the National Standard Contract Framework Safer staffing standard/National shortage of nurses ” www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Design Principles The study design will be built upon the principles of Health Education East of England: • Patient-focused • Provider-led • People-centred With quality at the heart of everything we do: • Quality of patient care • Quality of education provision www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Key Lines of Enquiry The following 4 KLoEs, underpinned by a number of detailed questions, will be considered in the review: 1. How do we determine what excellent nursing education should look like and how it should be delivered? 2. How do we ensure the right learning environment? 3. What is the optimum commissioning pattern for nurse education? 4. How do we ensure that we have the right applicants on our nursing programmes? www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Who did we ask? • • • • • 8 workshops for nurses (n=191) 3 workshops for service users (n=42) 1 HEI workshop (n=19) 4 workshops for students (n=86) Collected data (taped and written), analysed by key themes • Carried out a Preliminary Literature Review – setting the context www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Mentorship NHS Staff Student Service User Education Staff www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Partnership HEI/ Practice NHS Staff Student Service User Education Staff www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Core Skills and Knowledge NHS Staff Student Service User Education Staff www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Values: Care, Compassion & Resilience NHS Staff Student Service User Education Staff www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Values: Care, Compassion & Resilience The little things which count……….. www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Service user & patient involvement www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Preparation for working in a range of settings NHS Staff Student Service User Education Staff www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Selection of Future Nurses NHS Staff Student Service user Education Staff www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Future Commissioning Patterns NHS Staff Student Service user Education Staff www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Next steps • • • • Interviews with key stakeholders Online surveys Testing & implementation Website on HEEoE: http://eoe.hee.nhs.uk/ourwork/fundamental-nursing-review/ • Twitter: @HEEoENurse www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Tea & Coffee Break www.hee.nhs.uk www.eoe.hee.nhs.uk Evidence Base for Practice Education – Anne Devlin www.hee.nhs.uk www.eoe.hee.nhs.uk Developing professional practice and expertise requires being ‘in practice’ and ‘doing practice’ Repeated exposure to practice situations Seeing theory/policy/ evidence role modelled in the real -world context of the healthcare workplace Personal engagement Engaging with practical situation i.e. trying out and assimilating what works well www.hee.nhs.uk www.eoe.hee.nhs.uk A Model of Effective Practice Learning in Nursing An enabling community A systematic organised and progressive learning experience within an unpredictable world Continuity and proximity with an individual(s) who has clinical expertise A shared positive culture and commitment to common patient-centred values Doing practice & reflection on practice Mentors with an interest in and passion for practice education www.hee.nhs.uk www.eoe.hee.nhs.uk Barriers to Effective Practice Learning in Nursing and Suggested Solutions Barriers to Effective Practice Learning in Nursing and Suggested Solutions (continued) New Models of Practice Education – Chris Sykes www.hee.nhs.uk www.eoe.hee.nhs.uk Collaborative Learning In Practice (CLIP) Project Improve Quality • Student-led learning • Supported mentorship • Reducing Failure to Fail Increase Capacity • Able to support more learners • In-patient area from 6 to 16 • Variable www.hee.nhs.uk www.eoe.hee.nhs.uk @HEEoENurse Situational Leadership Clinical Educator Maximum of 2 areas Grow Coaching Model (Whitmore, 2009) Mentor Student leads care – delegates to day coach Clinical Educator supports challenging conversations and failing to fail issues www.hee.nhs.uk www.eoe.hee.nhs.uk Maximum of 3 students Day Coach Patients allocated: Student 2 3 3+ Year 1 Year 2 Year 3 @HEEoENurse “……a license to step back and push the student” “Allows students to work as nurses - not be followers (spoon-fed)” “Students more involved, gained more insight, more enquiring” www.hee.nhs.uk www.eoe.hee.nhs.uk “Better awareness and understanding of what’s expected of a ward nurse” “Ensures we consider the rationale behind decisions” “I felt as though I could really concentrate (my care) on those patients” Dual Qualifications: Moving Up and Sideways – Carol Edwards www.hee.nhs.uk www.eoe.hee.nhs.uk Dual Qualifications Moving Up and Sideways Service users, nurses and students told us nurses should recognize / have knowledge of: LD – Death by indifference Physical conditions Children with learning disabilities Children with mental health issues www.hee.nhs.uk www.eoe.hee.nhs.uk Mental health conditions Learning disabilities People with LD are living longer with complex physical conditions CN – early mental health problems in children are missed Acute A&E miss mental health problems / LD MH patients are diabetic / need would care / have physical conditions Options Generalist preregistration programme Continuing professional development modules 2nd/3rd qualifications in another branch Make it easier to move between fields of nursing www.hee.nhs.uk www.eoe.hee.nhs.uk Steps That Have Been Taken and Work to Consider NMC on the Reference Group Considering the need to commission further work Working with HEIs www.hee.nhs.uk www.eoe.hee.nhs.uk Information from users, nurses and students Feeding into NHS workforce to identify needs Community Preceptorship and Pathways – Julia Whiting www.hee.nhs.uk www.eoe.hee.nhs.uk Preceptorship into community and community pathways A programme for newly qualified nurses Preceptorship Programmes Do you have in place, or are currently developing? The NMC recommendation that newly qualified nurses undergo a post qualification ‘preceptorship’ period of consolidation must be fully implemented. A programme for newly qualified health visitors www.hee.nhs.uk www.eoe.hee.nhs.uk A programme for newly qualified district nurses A programme for registered nurses transferring from hospital based services to community teams @HEEoENurse Do you have an induction programme for HCA’s ? For nurses already in specialist or advanced roles. To consolidate learning for newly qualified nurses building on their preceptorship programme DEVELOPMENT PROGRAMMES – what is out there and what do we need to build on? For nurses that wish to stay in staff nurse roles Do you have a District Nurse Training Programme ? To prepare registered nurses moving from an acute to community setting www.hee.nhs.uk www.eoe.hee.nhs.uk For nurses that wish to progress to specialist or advanced roles @HEEoENurse Grow Your Own – Kathy Branson www.hee.nhs.uk www.eoe.hee.nhs.uk Why grow your own? • • • • • Valuing effective delivery of essential care Person centred & integrated care Skills gap and youth unemployment Representation & inclusivity Cost benefits www.hee.nhs.uk www.eoe.hee.nhs.uk What we have already Band 2 &3 Band 1 & Pre-employed Band 4 inc Assistant Practitioners Band 5+ Registered professions & Pre-degree careroles experience specialist pilot; part-time undergraduate courses (OU) Foundation degrees; Higher apprenticeships Minimum standards; Certification; Apprenticeships and Advanced Apprenticeships Prince’s Trust; Job Centre Plus; NHS Careers and Schools; Traineeships; Project Search Incorporating the NHS Constitution and Values www.hee.nhs.uk www.eoe.hee.nhs.uk What we need to do next • Develop a clear pathway to inform staff and education providers • Develop a commissioning model that specifies quality, cost (for practice and education) and practice support standards • Build on potential for improved patient care with flexible roles • Clarify APEL arrangements • Develop a way of workforce planning for Band 1-4 development www.hee.nhs.uk www.eoe.hee.nhs.uk Plenary Discussion / Q&A www.hee.nhs.uk www.eoe.hee.nhs.uk Lunch and Close www.hee.nhs.uk www.eoe.hee.nhs.uk