A collaborative model for
workforce transformation
Ann Saxon, Head of Workforce Development
Mahua Das, Post-Doctoral Fellow
School of Health and Wellbeing
Kerry Davies , Diana Smith & Linda Francis Walsall
MBC
ann.saxon@wlv.ac.uk
Aims of Presentation
 Overview of collaborative Workforce
Transformation project
 Frail Elderly Care Pathway Walsall Health and
Social Care.
 Summary of Action Research Model
 Challenges and solutions: our learning to
date
Project relationships for funding and
integration
SHA
Locality
Boards
Workforce
project
Black Country
QUIPP
Groups
H&W
Staff HWB
Project
Project 9: Workforce Transformation Aims :
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to build the skills and capabilities of a workforce
equipped to deliver high quality, integrated care
closer to home
to devise measurable outcomes which
contribute valid, credible and empirical evidence
to inform knowledge and understanding about
planning and development of a motivated, fit for
purpose workforce
Objectives continued
• to share learning and experience from each
project in order to evolve model of high
quality care which enables seamless
transfer between care settings and
integrated working between health, social
care, the third sector, service users and
carers at local PCT level and is transferable
across the Black Country region.
Skills Analysis Survey
Discovery Interviews
Rapid review of the literature
Bespoke Learning materials
Personalisation workshop
Service Evaluation Toolkit
Developing competence and
skills
Care Pathways
Frail Elderly
COPD
Diabetes
Mental Health
Walsall
Dudley
Sandwell
Wolverhampton
Challenges of partnership working
Resources needed to
establish:
• Common vision
• Shared aims
• Effective systems and
infrastructures
• Measures of added value
and impact
Walsall Frail Elderly Care Pathway
objectives
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Identify the workforce skills,
competencies and team mix
needed to deliver the pathway,
Design, develop and pilot test a
flexible training programme able
to support the different
development needs of staff
currently working in either acute
or primary care
Evaluate the impact of the
training programme and modify
accordingly, ready for
industrialisation
Skills Analysis Questionnaire
Confidence and importance in role
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Health and Social Care Staff
Dementia
Mental capacity Act
Personalisation “Whose Shoes?” workshop
Heart Failure / COPD training
Promotional DVD
Personalisation
“Whose Shoes ?” event
Walsall Frail Elderly
Care Pathway Team
Developing partnership
working
Action Research
“learning by doing” - a group of
people identify a problem, do
something to resolve it, see how
successful their efforts were, and if
not satisfied, try again “
O’Brien (2001)
Workforce Transformation
using Action Research
PLANNING
Evaluating
Changing
Reviewing
REFLECTING
Identifying
Collaborating
Organising
Workforce
Development
Analysing
Reporting
Discussing
ACTING
Interviewing
Collecting
Investigating
OBSERVING
Our learning
A partnership approach can convey
– Speedier learning,
– Reduced duplication, better integration
– Shared workload reduces individual resource
investment
– Improved cross boundary team working
– Mutual support in planning and management of
transformational change
– Greater coherence of workforce planning and service
development across the health economy
Your experience of partnership working
1. What types of collaborative/partnership
work have you experienced or think could
be feasible ?
2. Share creative solutions to achieve
benefits realisation
3. Share creative solutions to ensure impact
and integration
References
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Boorman S., (2009) NHS Health and Wellbeing Leeds, Department of Health
Burns D., (2007). Systemic Action Research: A strategy for whole system
change. Bristol, Policy Press
Department of Health (2009). Transforming Community Services: Resource
Pack for Commissioners of Community Services, London, Department of
Health
McNiff. J., (2002). Action research for professional development: concise
advice for new action researchers,
O’Brien R., (2001). An Overview of the Methodological Approach of
Action Research, In Roberto Richardson (Ed.), Theory and Practice of Action
Research. João Pessoa, Brazil: Universidade Federal da Paraíba. (English
version)
Reason P., Bradbury, H., (Eds.) (2001). Handbook of Action Research:
Participative Inquiry and Practice, Thousand Oaks, CA, Sage