Internal Auditing in the
Government of Ontario,
Canada
Stuart Campbell, CIA, CGA, CISA
Director, Internal Audit
Government of Ontario, Canada
Toronto, Ontario
www.theiia.org
OIAD’s Balanced Scorecard
Approach to Performance Measurement
Monitor Employee Engagement
Implement Staff Ideas
Performance/Learning Plans
Staff Turnover
Staff Absenteeism
Attract & Retain Quality Staff
D5. Staff Designations
D6. Staff Retention Rate
D7. Exit Interview Results
D8. Age Demographics
Build Capacity
D9. Management Promotion Analysis
D10. Development Hours Index
D11. Staff Satisfaction Survey
D1.
D2.
D3.
D4.
Audit Committee
A1.
A2.
A3.
A4.
A5.
A6.
A7.
A8.
Audit Committee Evaluation/Survey
Audit Committee Meetings Held
Lessons Learned Communicated
Approved Strategic Plan
Management’s Corporate Risk Profile
Audit Plan Completion
Reduced Repeat Findings
Issues Closed/Remaining Open
Support the Audit Committee by
helping it meet its corporate
governance mandate.
Our People/Staff
Hire, motivate, develop, promote and
retain quality staff
C1. Audit Plan Completion
C2. Staff Utilization
C3. Report Timelines
C4. Management Requests
C5. Audit Planning Effectiveness
C6. Staff Satisfaction Survey
C7. Outsourcing Costs
C8. Processes Improvements
C9. Quality Assurance Results
C10. Professional Organization Participation
C11. Quality Awards
Senior Management
& Audit Clients
Help Executive Management,
Operation
Help executive
Management
and operational
and staff fulfill
their
management/staff
stewardship responsibilities/
fulfill their
accountabilities.
stewardship responsibilities/
accountabilities
Internal Audit
Processes/Innovation
Conform with professional standards
and be a leading edge public sector
audit division with a focus on
efficiency, effectiveness & quality
B1.
B2.
B3.
B4.
B5.
B6.
B7.
Management’s Ministry Risk Profiles
Audit Plan Completion
Reduced Repeat Findings
Issues Closed/Remaining Open
Management Requests
Client Satisfaction Survey
Executive Satisfaction Survey
www.theiia.org
How we are Organized
CIA & ADM
Public
Relations
Front Room
Client Relations &
Strategic Planning
Client Relations
Communications
External Relations
Client Service Delivery
Middle Room
EnterpriseWide
IT Audit & QA
Community
Services AST
Education
AST
EnterpriseWide AST
Resources
& Labour AST
Finance /
Revenue
AST
Culture &
Innovation
AST
Government
Services AST
Transport. &
Agric. AST
Health
AST
Justice
AST
Forensic
Investigations
Team
Standards, Operations &
Administration
Back Room
Audit Centre
for
Excellence
Enterprise-Wide Audit: Enterprise-wide audit service for
Corporate Audit Committee; audit and business advisory
services for Corporate and specialized services for audit
service teams.
Professional standards
Audit Service Teams: Audit services to ministries
agencies.
Professional development
Quality assurance
Performance measures
Client product development
Forensic Investigations (FIT): Specialized forensic &
fraud investigations services.
www.theiia.org