Chief Executive Oliver Morley Director of Public Services and Human Resources Caroline OttawaySearle Director of Customer and Business Development Mary Gledhill Director of Technology David Thomas Director of Corporate Services and Finance Clem Brohier Director of Information Policy and Services Carol Tullo Head of Chief Executive’s Office Julie Lennard Public Services and Human Resources Director of Public Services and Human Resources Caroline Ottaway-Searle HR Operations Manager Jacqui Bailie Recruitment, Learning and Development and Staff Engagement Manager Head of Advice and Records Knowledge Jackie Marfleet Head of Document Services Tom Gregan Jane Craigie-Payne HR Business Partner Esi Kpeglo HR Business Partner Sarah Stewart 3 Head of Education and Outreach Andrew Payne Head of Public Services Development Lee Oliver Customer and Business Development Director of Customer and Business Development Mary Gledhill Head of Commercial Delivery Chris Mumby Head of Strategic Communications and Marketing (Vacant) Head of Licensing Caroline Kimbell 4 Technology Director of Technology David Thomas Head of Information and Communication Technology Head of Web Team Emma Allen Amanda Spencer Head of Digital Archiving Infrastructure Programme Manager, Information Assurance Diana Newton Eva Zuckschwerdt Head of Systems Development Head of Digital Preservation and Resource Discovery Emma Bayne 5 Tim Gollins Head of Collection Care Research Manager Nancy Bell Val Johnson Acting Head of Cataloguing Jone Garmendia Corporate Services and Finance Director of Corporate Services and Finance Clem Brohier Head of Strategic Projects Head of Procurement Alison Webster Mark Davis Corporate Performance and Planning Manager Security Operations Manager Peter Brooker Head of Financial Planning and Analysis Amanda White Head of Financial Accounting Michael Ofori-Koree 6 Rob Burton Head of Estates and Facilities Paul Davies Head of Directorate Planning & Security Chris Cooper Information Policy and Services Director of Information Policy and Services Carol Tullo Head of Information Management and Practice Julia Stocken Head of Information Policy Jim Wretham 7 Head of Standards Marcia Jackson Head of Legislation Services John Sheridan Head of Archive Sector Development Business Co-ordination Manager Nick Kingsley David Harding