Surmounting the Predicaments of Mobile Banking
Applications testing to handle the Mounting E-Mobility
Market
Tirumurugan Ramachandran
Badhmaraj Balabaskaren
Felix Fedalies
Infosys Limited (NASDAQ: INFY)
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Abstract

Banks have enlarged their vision towards mobile applications to sustain - ‘World inside mobile trends’

E-mobility banking derives the connection between humans and money which involves an easy way to interact with customer,
employees and products in real time from any location

It will act as the new front end for all the banking transactions.

Mobile Banking Applications does not imitate current Desktop environment because of its unique user interface requirements and
business process flows.
The apex challenges to confront in Mobile Apps are :
Integrating mobile banking Apps with existing banking systems
 Supporting different mobile devices is difficult as there is no common platform
Developers are opting for RAD to develop mobile banking apps and deploy multiple versions of software
BFS-US SSDU Research
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Introduction / Background
The Dawn
Mobiles have tremendously changed the mindset of
the people globally.
The Dawn
Uprising
Uprising
Smart phones have proved their dominance in the
mobile market and they have convincingly beaten the
Personal computer sales.
Virtual Money
Holder
Connector
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3
Cont…
Virtual Money Holder
This type of payment is going to act as the substitute for
The Dawn
cash, card or a check to create a virtual money holder.
Uprising
Connector
The enabling of mobile payments as led to the increase in
the reach of banking products to rural locations thus
limiting the need for material transportation.
Virtual Money
Holder
Connector
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Problem Statement
Rapid
Application
Development
Pixel
resolution
and Screen
orientation
Pixel
resolution
and Screen
orientation
CrossPlatform
Testing
Methods
Network
Limitation
No common
standards
Security
Testing
Rapid Application
Development
End-to-end
integration
No
common
standards
Network
Limitation
Inconsistent
user
experience
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Proposed Solution(s) -Intro
Pixel resolution and Screen Orientation:
• Screen orientation plays a key role in testing where a rotation of the device from portrait to landscape and vice versa,
testing needs to be done on all pages of the applications.
•
Compatibility Testing will ensure that the application works accurately on every device’s pixel resolution to make sure
that end user will have the best user experience.
Cross platform Testing:
•
There is no common platform to test the mobile application unless it is web-application based on HTML. Mobile
applications should undergo multiple testing in multiple platforms which is time consuming for tester. This is due to the
unavailability of common platform across device.
• Test Automation of mobile applications is the only key which connects multiplatform across device. They must built test
cases that can be easily maintained, reused and ported to multiple mobile platforms
BFS-US SSDU Research
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Proposed Solution(s) -Intro
Network Limitation :
• The Proxy through which the application interacting with the server and the interaction will be optimized by the network
provider to make content more suitable for specific devices
• So, testing should be done on real handset interaction with real network operators to ensure the perfect end user experience
User input method :
• Banking Mobiles Applications frequently necessitate the user to browse and it does rely on the device input method
• In Touch screens and Non- touch screens devices are available in present market. If you want to make sure that your
application is suitable for everyone, testing must be done on numeric keypad, QWERTY keypad, TrackBall device and
touch screen device
Security Testing:
• Tester must ensure security testing is properly done on mobile applications.
• The security testing has to be carried out manually on the mobile device.
BFS-US SSDU Research
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Application of Solution
The key:
Origination:
Types of Testing:
•Using emulator skins, testing
can be done in replicated pixel
resolution and common screen
orientation on which the
application is expected to run.
•Emulators play a vital role in the
unit testing stage, because it is
capable of simulating any
possible test case scenario in any
mobile device.
•The strategy for mobile
application testing as to follow a
simple portfolio and it should
have a clear strategic focus
•The testing should focus on
having a consistent labeling,
safety and reach ability across
different regions in the world
•The execution phase
•Appropriate testing techniques ,
should be put into use .
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Types of Testing
GUI
Testing
Interoper
ability
Testing
Security
Testing
Usability
testing
Functionality
Testing
Banking
Mobile
Apps
Performa
nce and
stress
testing
Compatibil
ity Testing
Database
Integrity
Testing
Network
testing
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Types of Testing
TYPES OF TESTING
MANUAL TESTING
DEVICES
EMULATORS
Usability testing
Y
Y
Compatibility Testing
Y
Y
Performance and stress testing
Y
N
Database Integrity Testing
Y
N
GUI testing
Y
Y
Interoperability Testing
Y
Y
Security Testing
Y
N
Functionality Testing
Y
Y
Network testing
Y
N
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Types of Testing
Network
Testing
•Testing the network connectivity for the banking application is primary if its going to be a online application.
Function •The various functionalities or features involved in a banking application as to be tested in possible manner
ality
Testing
Usability
Testing
Compati
bility
Testing
•This is one of the basic components of any mobile application testing strategy, as it involves the simplicity of usage
of any features involved in the application.
•Compatibility testing is the process of checking whether the created application is capable of being installed in the
array of main mobile devices available in the market.
Performa •The performance of the application under various load conditions and strenuous environments as to be
exhaustively tested
nce and
stress
testing
Types of Testing
Database
Integrity
Testing
•The content displayed using the mobile banking application has to be integral in nature
•The process of testing the various user interfaces available for the different mobile devices
GUI testing
Interoperab
ility
Testing
Security
Testing
•Operations involved in any application is interlinked with each other for e.g. no. of transactions feature is linked
with the account summary link.
•The various authentication procedures are tested manually in order to confirm the logging in of the registered
user.
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Future Direction / Long-Term Focus
Banking Revolution
Mobile Currency
NFC
Mobile Payments (credit,debit,prepaid)
Opportunities
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Results / Conclusion
Banks
Handset
Manufacturers
Customers
Service
providers
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References
 Wikipedia.org
 Infosys resources (www.infosys.com)
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QUERIES:
Felix_Fedalies@infosys.com
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