FLEET200 A vital challenging £3 billion market Name.name@bauermedia.co.uk Phone number What is Fleet200? • • The Sewells Fleet200 report is an annual market segmentation report on the U.K.s largest professional fleet operators This report provides business critical insights into the structure and strategy of fleets providing a valuable indicator of performance and future intention, across 10 key industry sectors The Fleet200 Market Dynamics Report objectives are to: • • • • • Provide key insights and trends into the top 200 fleets in the UK Identify the 20 most significant fleets in 10 key industry sectors, by fleet size and include funding method, number of perk versus job-need vehicles, replacement cycles and fleet policy restrictions including CO2 emissions. Vehicles Review the future strategic priorities of Fleet200Vehicles companies Identify, manufacturer and leasing exposure to Fleet200 companies The Fleet200 Survey benchmarks the health of ten key industry sectors to identify key areas for potential improvement, which potentially lead to increased market share should the key recommendations be actioned By focusing on specific customer and sector intelligence Will leverage real points of advantage £14 million* worth of vehicles on choice list 1 A third of Fleet200 currently reviewing choice list/suppliers £4.5 million typical value of Fleet relationships FLEET200: Why this market is important VehiclesVehicles 2 FLEET200: Market shape and value 3 Typical individual Fleet200 member* FLEET200: Deliverables 600 vehicles typically replaced each year These relationships are disproportionately important to you On-going economic, legislative and market confidence challenges are changing the spending patterns of a £3 billion industry sector ‘Developing and now maintaining relationships amongst the Fleet200 is of paramount importance to our business. Fleet200 consistently delivers a strong return on our investment. Its market overview and insight into the trends and decision-making process of the largest fleets supports our businesses aspirations amongst big fleets.’ Bluechip Manufacturer and Fleet200 purchaser. The stakes are high and the competition is fierce • On average, Fleets choice lists consist of 10 car, 4 van manufacturers and where applicable 1 leasing company • Responsible for nearly 260,000 cars and 230,000 vans. Advantages of Fleet200 2013 Advantages 1 OEC intelligence Fleet 200 Trusted market 1 Assist in strategy evaluation and priorities of each of • Provides market, sector intelligence the car andand vanbusiness Fleets or segments • • 2 Outlines industry Fleet 200 business direction • and Allows subscribers to overlay their exposure across Rationale behind segment sector growth Fleet 200 and market segmentations • Informs budgeting and forecasting • Can be used to direct suppliers and stakeholders Helps direct your• business Maps client and competitor exposure to Fleet200 • Identifies immediate and potential opportunities, as well as to business growth 2 barriers Informs customers of sector expertise • Identifies investment opportunities – Assists sales targeting • Identifies sales–prospects Assists business position discussion points 3 3 Provides independent understanding around Explores the impact onmaking the wider Fleet community decision • • • The role of independent authority decision makers Role of external partners in the DM process Exploration of the drivers of Brand Loyalty Including trends, predictions and outcomes over the last three years Their importance is recognised, valued and understood FLEET200 continues to successfully assist in identifying business and sector specific competitive advantages on behalf of a number of Blue-Chip companies Unsurprisingly there are key themes that are top-of-mind Communicating the right added value point of differentiation becomes ever more important Source: FLEET200 2013. What are your priorities this year? Business confidence continues to impact on business & fleet spending policies £3 billion sector spend. 2010-2011 down £300 million (-9%) No. Cars Transport/Communications/ 2012 Distribution 2011 Business Services Arch/Construction/Building 2012 2011 15,647 71,280 15,101 73,728 31,385 26,613 32,379 26,492 31,954 26,145 17,169 2012 Gov/Public Sector 2012 /Education/Health 2011 23,310 26,949 24,518 2012 25,373 2011 24,201 IT/Software 2012 /Leisure/Media 2011 2012 Heavy industries/Mining /Engineering/Other 2011 17,229 10,970 11,538 £322m -56% £501m -0.1% -1% £340m £202m +25% £152m -4% £212m +7% £197m +0.6% £302m -52% 11,764 £459m -0.7% 9,326 There have been clear business opportunities in previous periods The previous 12 months have been demonstrably less volatile Business expectations +1.4% -2.9% 24,947 20,031 -0.5% £219m -1% £221m 25,164 18,936 £189m £335m 14,614 Increasing competitive pressures +2.9% +1.7% 39,774 46,963 +1.5% £323m -39% £450m +20% £150m 50,553 21,922 £385m -31% £504m 40,061 20,490 Wholesale/Retail /Food/Medical 2011 £587m +31% £404m 36,751 2011 Insurance/Accountancy 2012 /Banking/Finance 2011 Spend prediction 32,666 2012 Utilities/Energy/Water 2012 /Forestry 2011 Bluelight/NHS Trusts No. Vans Innovation requirements Management of capabilities So understanding their specific opportunities/barriers to growth will drive your business successes This year we are providing additional sector granularity, as well as adding a third insight dimension to this invaluable market tool Drivers of change 2 Three sector specific case studies built around: • Decision responsibility of independent authority decision makers • Role of external partners • Brand Loyalty Growth (opportunities/barriers) Company composition Sector composition Fleet 200 market composition Prospecting/position differentiation tool 1 Identify the 20 most significant fleets in 10 key industry sectors, listed according to their car and van (up to and including 3.5 tonnes) fleet size In order to achieve this we undertake a rigorous four stage methodology Identify the right companies 1 Identify the decision maker job function Respondent focused data collection Deep dive senior decision maker insight Overall response rate typically exceeds 90% 1, Rank top 350 fleets across UK 2, Identify top 250 and revise Fleet 200 listing 2 1, Identify Fleet Manager or HR team 3 Multi-mode data collection 1, Telephone Primary method 2, Postal and online top-up 4 Approx 16 qualitative interviews amongst common industry sectors. Commitment on deliverables Primary insight • 1. FLEET200: Market Dynamics Report • Full market evaluation • Fleet, manufacturer & Leasing sectors • Full business focused debrief £6,000 A tailored set of bespoke market driven tools to support greater sales leverage and market opportunity development amongst this business critical audience *caveat on number of business specific reports Added value Deliverables specific £poa 2. Business intelligence • Individual company intelligence • Targeted/ Key account development tool* • Business focused capabilities benchmarked against sector market intelligence £7,500 3. Understanding Decision makers Deep dive case studies 1, Independent authority decision makers 2, Role of external partners 3, Brand Loyalty NEW For 2013 All figures exclude VAT £4.5 million typical value of Fleet relationships per year Commitment required by end of August. PO required pre delivery £1500 1/3 FLEET200: Market Dynamics report A uniquely detailed view of the operations of Britain’s 200 biggest fleets in 10 key industry sectors Including • Fleet200 Overview • Industry sector Overview • Key trends and changes 2012 • Fleet sizes • Emissions • Funding • Replacement cycles • Fleet spending analysis • Car manufacturer market exposure and market share analysis • Van manufacturer market exposure and market share analysis • Leasing company market exposure • Analysis of Fleet200 rental supply • Review of fuel strategy including fuel card provision • Grey fleet market analysis • Trends in hybrid and electric vehicle take-up Prospecting data • Fleet size information • Car fleet size • Van fleet size • • • • Market priorities in 2013 Sector priorities in 2013 Individual fleet priorities in 2013 Includes analysis of trends and wider market information Work in progress an electronic database of fleet data is also provided and purchasers will be able to input into the design on an online live database of large fleet being prepared during 2012 2/3 Business intelligence Will leverage real points of competitive advantage – the data below is for illustrative purposes £14 millionthe worth of of bespoke key/targeted account initiatives Supporting develop vehicles on choice OEC yoy spend Av cycles list client(s) Spend/Size Vehicles Current partners Your 1750 cars 250 vans £20 million 3.5/ 70,000 2,240 Sector footprint Spend/Size yoy spend Av cycles Vehicles 22,000 cars 15,000 vans £335 million Supplier footprint Priority (Headroom for growth) Next steps action plan Assess 13 Fleets with no Ford coverage Potential 11,000 cars 4.0/ 75,000 Position 36,536 Offer Vehicles New supplier Vehicles Fuel/CO2 efficiency Choice/ Decision drivers Lex, Hertz, Europcar, AllStar, Vauxhall, VW, BMW (top 3) Current partners Audi, BMW, VW, Mercedes, Toyota, Ford, Lexus, Vauxhall, Lex, LeasePlan Focused on making leasing more competitive in 2013 Decision drivers Can be provided Existing Partners Team considerations/Touch points s/t financial benefits Aggressive key account team* Next steps action plan * Supplemented by qualitative insights 2012 Insight: ‘We are planning to reduce the number of manufacturers we use. We will also renegotiate which leasing providers we use this year and benchmark our CO2 emissions against other fleets. Reducing accident risk is also a major focus.’ Fleet Manager, 1,000 vehicle fleet 3/3 Understanding decision makers We are introducing Fleet200 Decision Maker case study development programme The role of independent authority decision makers Role responsibility • Position • Areas of responsibility • Sector • Reporting structure • Budget priorities • Involvement within decision making • Process behind decision making Mindset • Role priorities • Market perception. Position within: - Competitive set - Manufacturers - Leasing companies • Drivers of choice consideration - Prioritise/importance - Gap analysis: Previous and potential Role of external partners Exploring the drivers of Brand Loyalty Role responsibility Plus • Role of relationship with fleet • Role within decision making • Influence on decision making Role responsibility • As outlined Mindset • As outlined Mindset • Power of communications • Message recognition • Drivers of customer service • Perceived supplier strengths/weakness • Perceived supplier opportunities/threats • Positioning/gap analysis • Projecting business personalities onto suppliers of choice Strength of relationship • With manufacturer and leasing companies Methodology • • 3 or 4 depth interviews (30 in total) across each commercial sector identifying the largest companies Targeting Car and Van focused and Perk, non Perk focused businesses within each Fleet200 market sector Commitment on deliverables Primary insight • 1. FLEET200: Market Dynamics Report • Full market evaluation • Fleet, manufacturer & Leasing sectors • Full business focused debrief £6,000 A tailored set of bespoke market driven tools to support greater sales leverage and market opportunity development amongst this business critical audience *caveat on number of business specific reports Added value Deliverables specific £poa 2. Business intelligence • Individual company intelligence • Targeted/ Key account development tool* • Business focused capabilities benchmarked against sector market intelligence £7,500 3. Understanding Decision makers Deep dive case studies 1, Independent authority decision makers 2, Role of external partners 3, Brand Loyalty NEW For 2013 All figures exclude VAT £4.5 million typical value of Fleet relationships per year Commitment required by end of August. PO required pre delivery £1500 Two year deal option Why commit to two years? • Advantageous pricing @10% discount – Market dynamics report 2 year offer £5,400 p.a (£6,000 for single year subscription) • • • Access to Fleet200 data updates (we cleanse the data twice per year) Access to non Fleet200 data (i.e. the master database of 300 companies that informs the top 200) Access to Sewells Fleet200 planning clinics x 2 places (roundtable) • This is available for purchasers of the full Fleet200 research and data programme and limited to no more than ten companies Marketing initiatives and support Jan Feb - Marketing Support Project management Complementary tools Sponsor development Mar Apr May Jun Fleet:200 Fieldwork Jul Aug Sep - Sponsor update Communication campaign w I&II Oct Nov Dec 2013 Direct marketing campaign Qualitative Deep Dive Fleet Operator Deliver 2012 benchmark findings New Car Finance House Case studies available User chooser Barometer Contact us: Jacqui Barker Sewells Research & Insight Bauer Media Media House Lynch Wood Peterborough PE2 7WE Telephone 01733 468000 Email: jacqui.barker@bauermedia.co.uk FLEET200 A vital challenging £3 billion market Name.name@bauermedia.co.uk Phone number