PROJECT
TEAM
A project example
Operational Excellence
COMPLEXITY ANALYSIS
Our research shows that there are sites that master
internal complexity drivers and efficiently implement
OPEX practices have better quality, productivity,
inventory, and speed performance than other sites.
Based on the St.Gallen OPEX questionnaire we
conducted a complexity analysis of selected sites
of an research driven pharmaceutical company.
Christian Mänder
Research Associate
+41 (0)71 224 72 66
christian.maender@unisg.ch
Nikolaus Lembke
Research Associate
+41 (0)71 224 72 71
nikolaus.lembke@unisg.ch
Uli Schneider
Research Associate
+41 (0)71 224 72 72
uli.schneider@unisg.ch
THE ST.GALLEN OPEX BOOKS
Comprehensive books on OPEX
OUR LATEST BOOK
“Leading Pharmaceutical
Operational Excellence”
IS PUBLISHED
END OF 2013!
The latest book presents leading practices for
managing OPEX throughout the pharmaceutical
industry. The ample theoretical background is
complemented by case studies contributed by authors
from leading pharmaceutical companies like Pfizer,
Novartis, Abbott, Amgen etc.
Daniel Bellm
Research Associate
+41 (0)71 224 72 69
daniel.bellm@unisg.ch
University of St.Gallen
Chair of Production Management (ITEM-PM)
Dufourstrasse 40a
CH-9000 St.Gallen
Tel:
+41 (0)71 224 72 60
Internet:
www.item.unisg.ch
OPERATIONAL
EXCELLENCE
IN THE PHARMACEUTICAL
INDUSTRY
OPERATIONAL EXCELLENCE
THE OPEX BENCHMARKING
FURTHER OPEX ACTIVITIES
The St.Gallen approach
The largest independent pharma benchmarking
From research to practice
THE ST.GALLEN OPEX
UNDERSTANDING
10 YEARS OF EXPERIENCE IN
PHARMA OPEX BENCHMARKING
TRANSFER OF ACADEMIC
KNOWLEDGE INTO PRACTICE
Operational Excellence (OPEX) is not only about
performance, it is also about the way an organization
organization achieves superior performance and
about how it continuously improves itself.
We conducted the first international pharmaceutical
manufacturing benchmarking in 2004.
Our projects are a combination of state-ofthe-art research know-how and real-world
application.
THE ST.GALLEN OPERATIONAL
EXCELLENCE MODEL
THE ST.GALLEN OPEX REPORT
Our database consists of 272 production sites from
over 120 different companies in 2014.
OPEX TRAINING
Site report shows a company´s performance in the
KPIs of each sub-element of the St.Gallen OPEX
model and further reveals to the implementation level
of defined OPEX enablers.
35 PAGES WITH
50 OPERATIONAL
KPIS SHOW THE
PERFORMANCE
AND OPEX
IMPLEMENTATION
LEVEL!
The results of the various trainings can be
controlled and monitored on the long run according
to the St.Gallen Operational Excellence model.
OPEX WORKSHOP
OPEX NETWORK BENCHMARKING
The sub-systems in the St.Gallen OPEX model consist
of the sub-elements:




Total Productive Maintenance (TPM),
Total Quality Management (TQM),
Just-in-Time (JIT), and
Effective Management System (EMS).
The St.Gallen OPEX Network Benchmarking leads to
transparency between sites and supports a bestpractice exchange and knowledge transfer.
WE ARE INDEPENDENT!
As a university we are independent with a strong
focus on research on OPEX.
 Improve the Operational Excellence understanding.
 Introduce the St.Gallen OPEX model
and its applicability.
 Identify possible applications of the St.Gallen OPEX
model or parts of it for a company´s OPEX
program.
 Mutual exchange of experience about OPEX in
general.