Welcome to corporate.eircom.ie
This presentation aims to give you an overview of corporate.eircom.ie, what it
offers you and how best to navigate your way around.
The extranet is your tool to:
• track logged voice & data faults
• find information about eircom and its products and services
• order certain eircom products & services online
• query account and billing information specific to individual customers
• access to the latest business & technology trends
• access to technology news on a daily basis
Your corporate.eircom.ie Home Page
Get contact information
for your Account
Manger & phone
number for CSC. Again
this is personalised for
each user
The site is personalised for
each user. If these details are
wrong or your position has
changed then you can amend
them
Get the latest
business,
technology and
telecoms
news here.
A tool to quickly
access all the main
areas of the site
Links to useful information and
help to get you around the site
New features on the
Extranet or articles
that are relevant to
you
To change your details
or set a new password,
simply click here and fill
in the new details
Gateway Overview
The site is divided into nine
different gateways
Product and Services Gateway Overview
Information
on eircom’s
partners
You can
submit
any
queries
you
may
Use
this
area
to
access
andonsubsidiaries,
and
the corporate
have
the
products
&
services
by
information
on
eircom
products
service acentre
can
also request
be found
completing
product
query
and services.
within
this gateway
form
Fault Reporting Gateway Overview
This gateway provides you up-todate details on the current status of
your logged voice & data faults. It
allows you filter the faults so that you
can view each fault in more detail. It
also shows the history of the fault
from the date that it was first logged.
Management Reporting Gateway Overview
These
reports
are will
SSLalso
encrypted
on
The same
report
allow you
a dedicated
server
and are
We
are
currently
developing
further
to
confirm
account
information
such
We
will
be
providing
you
with
a
suite
The
first
of
these
reporting
tools
password
protected
while
users
can
reporting
tools
and
we
will
keep
you
as the
number
of
lines,
theyou
of
reporting
tools
that
will
enable
allows
you
to
analyse
your company
also
use
digital
certificates
forinextra
updated
as
to
their
progress
the
associated
telephone
numbers,
to
access
account
information
and
accounts in
terms
of call volume,
security
coming
months
installation
addresses
and eircom
view duration
product
usage
statistics
and value
exchange details
Workshops Gateway Overview
The Workshop
We will beLibrary
providing
holds
youpast
with
event information
information and
on upcoming
copies of
speakers
workshops
presentations
and thefor
facility
you toto
register
view your
and download
interest in attending
Global Developments Gateway Overview
Here you will find articles on various
You and
will also
find the
latest
technology
business
trends
taken from
issue of e-clips!
in this
e-clips! eircom’s
technology
e-zine. Many of
gateway
the articles
are based on case studies
which show how various companies have
used eircom’s solutions
Industry Analysis Gateway Overview
For individual profiles of the major
Irish industry sectors and how
they are adapting with the
emergence of new technologies,
visit this area of the site
Service Ordering Gateway Overview
Order your eircom pstn, eircom
isdn and eircom national private
circuits on-line here
Your Company Info Gateway Overview
Here you will find the contact details of
your eircom Account Manager and the
CSC and any communications from them
that they have posted to the site for you
eircom news Gateway Overview
Link to the latest eircom
company news including Press
Releases and Investor Relations
Feedback
The development of the extranet is an ongoing
project.
An essential
element
thea
We would
appreciate
it if you
could of
take
development
site any
is your
feedback,
few minutes of
to the
submit
comments
or
there
are many
feedback
links
suggestions
you
may have
onwithin the
site
& one at the bottom of the home page.
corporate.eircom.ie.