ONLINE GOVERNMENT – OFFLINE OLDER PEOPLE 25th October, 2013 Bill McCluggage Irish Government CIO 1 Do we have a strategy in place? Demographics & Usage Availability & Cost Serving the Citizen Fear, Uncertainty & Doubt Knowledge, Skills & Capabilities 8 key priority areas: Continue Momentum With Online Services Use New And Emerging Technologies And Media Ensure That eGovernment Is Designed Around Real Needs Take Steps To Improve Take-Up Ensure That Public Service Data Is Available For Re-Use Digital Mapping/Geographic Information Systems Identity And Authentication Back-End Integration Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf bill.mccluggage@per.gov.ie twitter.com/billmccluggage Thank You uk.linkedin.com/in/billmccluggage +353 86 410 2237