Coaching
• “ Coaching is unlocking a persons potential
to maximise their own performance. It helps
them to learn rather than teach
them”
Coaching for Performance, John Whitmore
Coaching is helping
people to change in the way
they wish, and go in the direction
they themselves want
Coaching
• Google hits:
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Coaching = 86,000,000
Coaching + Development = 31,7000,000
Coaching + Business = 40,600 000
Coaching + Leadership = 7,290,000
Performance Coaching = 340,000
Performance Coaching (UK only) = 71,300
Coaching
• A coach is neither a counsellor nor a therapist
• A coach guides the individual to explore,
experiment, and learn new skills
• A coach avoids advising or
instructing
Coaching
• Coaching does not focus upon what has
gone before. It is totally focussed upon
where the individual is now and
where they want to be in the
future
Coaching
• Principles of coaching:
– The person being coached is resourceful
– The coach’s role is to spring loose the individual’s
resourcefulness
– The person being coached sets the agenda
– The coach and person being coached are equals
– Coaching is about action and change
Coaching
• What are the barriers to
your success?
Coaching
The biggest barrier is YOU
Performance = potential – interference
(“The inner game of ….”)
“If you really want to do
something, you'll find a
way. If you don't, you'll
find an excuse!”
Coaching: GROW Model
Reality
Goal
Topic
Will
Options
Coaching
What’s stopping you?
How will you know
When you have
got it?
What do you want?
What are you going
to do now?
What are your
options?
Coaching
• If you continue to do what you have always
done you will get what you’ve always got
• If your doing something that is
not working, do something
different
There is no failure
only feedback
Coaching Questions
• What do you want to achieve?
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Improve a relationship
Manage time better
Acquire a new skills
Feel more confident
Find a way forward
Coaching
• (T) What do you want to achieve?
– What is the focus of this meeting?
– What by the end of this session,
what would be a good outcome?
– What do you want to work
on today?
- Develop the want as
a positive
- Be as SMART as
practical
Coaching Questions
• (G) How will you know when you have got it?
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What will it be like?
How will you feel?
What will be different?
What will you be doing?
Use sensory evidence
such as sound, see, feel
Coaching Questions
• (R) What’s stopping you?
– What are some of the perceived barriers?
– What are the limitations that you place upon
yourself?
– What might be some of the consequences of
achieving what you want?
Coaching Questions
• (O) How might you achieve this?
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What resources do you have?
What has worked for you in the past?
What is your level of motivation?
Who might be able to help
you?
Coaching Questions
• (W) So what are you going to do?
– Close the deal
– Be specific
– Remember to consider rewards
Coaching
• The art of coaching is to assist the
individual to identify their own
answers to a stated situation
Summary
• Coaching enables clients to:
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Remember what has been forgotten
Find the motivation to take action
Develop practical strategies for higher performance
Deliver effectively against defined targets
Commit to improvement
Communicate more clearly and with more impact
Coaching
• Formula for Success:
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Know your outcome
Take action to achieve this outcome
Evaluate your actions to determine degree of success
Be flexible, be prepared to modify or change actions
(Jill Rodgers, 2004)
Coaching
• It is suggested that Thomas Edison was
asked if he ever got discouraged when his
first 700 trials failed to work,
replied, “I haven’t failed I’ve
discovered 700 ways how
not to do it.”