Coach Development Programme
Facilitated by Marion Parris
Parris King Developing Potential Ltd
01332 381888/marion@parrisking.com
Objectives
 Discuss principles of self-mastery
 Identify managing upwards influence strategies
 Identify guidelines for joint problem solving
 Respond appropriately to challenging situations
A sample of 10 slides from a 3 day programme
Programme Purpose
To enable our managers to develop a
‘coaching’ approach to leadership, in
order to unlock more of our people’s
potential and enhance individual and
business performance
A sample of 10 slides from a 3 day programme
Benefits of Coaching
In three groups identify the benefits of
coaching;
 For yourself
 For individuals in your team
 For the organisation as a whole
Prepare on flipchart to present back to the
group
A sample of 10 slides from a 3 day programme
Feedback is…
BRIDGE
Known Intention
ME
Unknown Impact
Unknown Intention
Known Impact
Others
… revealing the intent and understanding the
impact
A sample of 10 slides from a 3 day programme
Performance & Coaching
“If people don’t feel valued for their contributions, all the
hard work and high expectations in the world will not
be enough for a company to be high performing."
Susan Lucia Annunzio, “Contagious Success”
Hudson Highland Center for High Performance
A sample of 10 slides from a 3 day programme
6
Spectrum of Management Styles
Non-Directive
PULL
PUSH
Directive
Telling what
to do
Solving someone’s Giving
problem
advice
Offering
guidance
Asking questions Helping another
solve own problems
A sample of 10 slides from a 3 day programme
Coaching in Context
Help
individuals to
learn/ get the
solution
themselves
rather than tell/
teach
them.
COACH
LEAD
MANAGE
Make sure the team is
doing things correctly;
i.e. task & discipline.
A sample of 10 slides from a 3 day
Set the vision,
describe
what things the
team should do
The Precision Model…’
NOUN /
PRONOUN
‘The finance
leadership team
are set in their
ways’……….
What/who specifically
is that?
SELF - LIMITATION
‘I must attend the
Management Review
every week’
What would happen if you
did/did not?
VERB
‘ I need to improve how I
communicate/facilitate/influence’
Encourage to be more specific, gather examples
COMPARISON
…’I need to be better ….than
who/what?’
Challenge with respect….’do you, who says?’
GENERALISATION
‘I always use too much humor
in my
presentations’…..challenge with
respect
A sample of 10 slides from a 3 day programme
Levels of Feedback
generates
ownership & action
generates ownership
but limited specific
action
generates no
ownership
focused self assessment
generalised self assessment
specific judgement
broad judgement
destroys
confidence
personal criticism
A sample of 10 slides from a 3 day
programme
“what was the purpose of
the report? To what extent
do you think this draft
achieves that?”
“how do you feel about
this report?”
“the layout of your report is
too downmarket for its
readership”
“this report is useless”
“you are useless”
10