Lecture 2
Team Building by Building
Self Awareness
Presented by:
Jeffrey S. Hornsby, Ph.D., SPHR
Department of Management
B all State University
Session Objectives
 To increase personal and team awareness of
each members own:
– personality type
– interpersonal styles
• interpersonal needs
• communication
• conflict resolution
Key Dimensions of SelfAwareness
Tactical
Stress Management
Time Management
Priority and Goal Setting
Self-Awareness
Strategic
Knowledge of oneself….
 Knowledge of oneself--self awareness, is
essential to one’s productive personal and
interpersonal functioning and in
understanding and empathizing with other
people.
Various methods are utilized to
achieve self-awareness
 We will focus on self assessment through
the use of surveys, discussion and feedback.
The Sensitive Line
The sensitive line refers to the point at
which an individual becomes defensive or
protective when encountering information
about themselves that is inconsistent with
their self-concept or when encountering
pressure to alter their behavior
The Sensitive Line...
In order to prevent the crossing of the
sensitive line, individuals search for ways to
either validate or invalidate the information
found in the assessment--either with other
assessments or feedback from other
significant people.
The goal...
We will seek consistencies across the
surveys and and analyze the important
issues for effective leadership.
Important Areas of SelfAwareness
 Personality Type
 Interpersonal Orientation
 Communication Style
 Conflict Resolution Style
Personality Type
 What is a personality?
Personality is…
A stable set of characteristics and
tendencies that determine those
commonalties and differences in the
psychological behavior (thoughts, feelings,
and actions) of people that have continuity
in time and that may not be easily
understood as the sole result of the social
and biological pressures of the moment.
Myers-Briggs Self Assessment
 Score the survey
 What does your type mean?
 Assess your group members’ types
 Discuss results with the team.
Extraversion/Introversion
 Extraversion--You relate more easily to the
external world of people and things than to
the inner world of ideas.
 Introversion--You relate more easily to the
inner world of ideas than to the outer world
of people and things.
Sensing/Intuition
 Sensing--You would rather work with
known facts than look for possibilities and
relationships.
 Intuition--You would rather look for
possibilities and relationships than work
with known facts.
Thinking/Feeling
 Thinking--You base your judgements on
impersonal logic and analysis than on
personal values.
 Feeling--You base your judgements more
on personal values than on impersonal
analysis and logic.
Judging/Perceiving
 Judging--You like a planned, decided,
orderly way of life rather than a flexible,
spontaneous one.
 Perceiving--You like a flexible,
spontaneous way of life rather than a
planned, orderly, decided one.
Interpersonal Orientation
 This aspect of self-awareness differs from
personality in that it relates to behavioral
tendencies and to relationships with other
people, not just one’s own inclinations or
psychological attributes.
 It refers to the underlying tendencies to
behave in certain ways, regardless of the
other person involved or the situation.
Interpersonal Orientation...
 We will focus on three aspects of interpersonal
orientation: interpersonal needs, communication
and conflict resolution.
FIRO-B Interpersonal Needs
Survey
 The FIRO-B evaluates three interpersonal
needs that vary among individuals.
– Inclusion
– Control
– Affection
• It evaluates you on your expressed and
wanted desires for the need.
FIRO-B/Interpersonal Needs
 Please score your survey.
 What does your score mean?
 Compare your score to other team members.
Personal Communication
Practices
 Two major aspects of communication
include your willingness to self disclose and
your receptivity to feedback.
– Willingness to self disclose-Your willingness to
express your feelings, opinions and beliefs
– Receptivity to Feedback-Your openness to
receive feedback from others on your
behaviors, opinions and beliefs.
Personal Communication
Practices Survey
 Please score your survey.
 What does your score mean?
Self Disclosure and Feedback
High
High Personal
Openness
High
Openness
Willingness
to Self
Disclose
Low
Low
Personal
Openness
Receptivity to Feedback
High
Listening
High
Handling Conflict
 There appears to be at least five types of conflict
management styles.
– Forcing your solution on others.
– Compromising to a middle ground between the
parties.
– Avoiding the conflict and those engaged in the
conflict.
– Accommodating by giving in to the other side.
– Collaborating to a win-win solution where both
sides get what they really need.
Conflict Handling Styles Survey
 Score your survey.
 What does your score mean?
Conflict-Handling Styles
Assertive
Forcing
Collaborating
Concern
for Self
Unassertive
Compromising
Avoiding
Accommodating
Uncooperative
Concern for Others
Cooperative
Behavioral Guidelines for Using this
Information and Creating a Better SelfAwareness
 Identify your sensitive line. Determine
what information about yourself you are
most likely to defend against.
 Look for validation of your assessments
with other surveys and other people,
especially team members. What similarities
exist amongst the surveys you just
completed.
Behavioral Guidelines...
 Compute “incompatibility score” with
others in you work group or team. Utilize
the knowledge of this incompatibility to
develop better communication and problem
solving strategies when dealing with
individuals you have differences with.
 As a leader, use the information to develop
better reinforcement and evaluation
strategies.
Where to go from here?
Behavioral Guidelines…
 Keep a journal and make time regularly to
engage in self-analysis. Balance life’s
activities with some time for self-renewal.
 Incorporate today’s findings into your
personal mission statement.
In summary...
 As a member of a team, group or
department it is imperative that you take the
time to assess yourself and share this
information with your teammates. A better
understanding of self and others will help
the team move forward from forming and
storming to total integration.
Thank you for your attention!