Association of Legal Administrators
Capital Chapter
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Coaching For Today’s Leaders:
Goals for Today
 Define Coaching
 Clarify the difference between Coaching / Leading /
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Managing
Discover how Coaching Closes the Gap of Management and
Leadership
Discuss Deep Listening Skills
Learn the Simple Coaching Model
Implement Coaching Skills in Interactive Coaching Sessions
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Leaders must do more than just
“point the way” to other
people – leaders must
“show the way”
How can we
“show the way”
to others?
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What is Coaching?
 Definition:
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Co-Creative
Growth Oriented
Leadership Strategy
Improves Business Performance &
Communication
Focuses on Others
Enhances Organizational Roles
Creates Accountability
Removes Barriers
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Coaching:
Clarifying Roles/Terms
 Coach
 Client
 Internal Client
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Coaching:
Clarifying Roles/Terms
 Coach
 Internal
 External
 Position/Title
 Client
 Internal Client
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Coaching:
Clarifying Roles/Terms
 Coach
 Internal
 External
 Position/Title
 Client
 Organization
 Internal Client
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Coaching:
Clarifying Roles/Terms
 Coach
 Internal
 External
 Position
 Client
 Organization
 Internal Client
 Person being
Coached
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Lead by Example:
Leaders Contribute
 Work Side by Side, Support, Contribute
to the Future of Others, Develop Others
 How can/do you Contribute to others in the community
and with Co-Workers?
 How can you Contribute to the development of others?
 What strengths do you have that you could share with
others?
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Difference Between:
Coaching / Leading / Managing
COACHING
LEADING
MANAGING
Guiding
Visionary
Directing
Focus: People
Future
Reportable Results
Relationship: Co-Creative
Influencing
Top-Down
Listens
Thinks
Tells
Responds to: People
Organizational Needs
Data Driven & Responsive
Asks Questions
Communicates Org Goals
Creates Processes to
Achieve Goals
Remove Barriers
Right People in the Right
Seats
Goal/Project Execution
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Coaching & Managing
 Coaching Vs. Managing
 Managing Can Be:
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Directive, Top Down, Focused on Procedures & Operations,
Bottom Line Oriented
Job – to respond to the goals of the organization
 Coaching Bridges the Gap of Management by:
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Responding to staff and removing barriers
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Coaching & Leadership
 Coaching Vs. Leadership
 Leaders deliver Vision, Inspiration, Motivation
 Focus on the future of the organization
 Coaching Bridges the Gap of Leadership:
 Focuses on the needs of the people
 Satisfies the need of the being the “listening ear”
 Leaders learn how to optimize human capital
 Individuals learn to think
 Increases job satisfaction
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“One of the greatest
gifts you can give
anyone is the gift of
attention.”
Jim Rohn
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Artful Listening Skills:
 Understanding people precedes leading them
 Practice, Patience, Be Present
 Active Listener
 Non-Verbal Cues, What is not being said
 Speaker’s Point of View
 Without Judgment
 Empathy
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“Who you are thunders so loudly
that I cannot hear what you say to
the contrary.”
Ralph Waldo Emerson
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How to Coach: The Simple
Coaching Model
1. Clarify the Agenda
 What’s on your mind today?
 Ask Open-Ended Questions to dig for more information
 Be naturally curious!
 Ask: What would you like to take away from our
conversation today?
2. Seize the Coachable Moment
 Coach listens for inconsistencies, energy shift, assumptions,
limiting perspectives
 Coach asks Open-Ended Questions to remove blocks
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How to Coach:
The Simple Coaching Model
3. Invite the Shift
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Listen for positive shifts in energy, perceptions, direction
Acknowledge those shifts with the “client”
Ask: What has happened? How do you feel now?
4. Frame the Masterpiece
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Guide through next steps, goals, strategies
Closing Question
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What was most valuable for you today?
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Get into Groups of 3, Identify who will be the:
• Coach
• Client
• Primary Observer
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1. Clarifying the Agenda - Opening question: What's on your
mind today? Then, the coach digs for more information around
the agenda to help the client and coach better understand the
agenda. BE CURIOUS!
Second Question to Clarify the Agenda - What would you like
to take away from our discussion today?
2. Look for Coachable Moments - limiting beliefs, perceptions,
blocks
3. Inviting the Shift - new perspectives for client
4. Framing the Masterpiece - Action steps
5. Closing Question - What was most valuable for you today?
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• What did you learn about Coaching &
Leadership?
• How and Where can you Coaching?
• How will this skill make you a more
effective leader?
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“Authentic leaders demonstrate
a passion for their purpose,
practice their values consistently,
and lead with their hearts as
well as their heads.
They know who they are.”
Bill George, True North
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• Greatest Take Away
• Action Plan
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