WHAT IS
EMOTIONAL INTELLIGENCE?
“The ability to manage yourself and
your relationships”
Daniel Goleman
Emotional Intelligence Model
Personal Competence
Self
Awareness
SelfManagement
Social
Awareness
Relationship
Management
Social Competence
The ability to accurately assess oneself and
others is an essential interpersonal and
leadership skill.
The Myers-Briggs Type Indicator (MBTI) is an
internationally recognized instrument that
identifies preferences and personality types
and provides insights into workplace
behaviors.
The MBTI has been used as the definitive tool
to explore the relationship between
personality type and workplace behaviors.
It’s a Matter of Perspective
“We don’t see things as they are,
we see them as we are.”
Anais Nin
What is the Myers-Briggs Type Indicator®?
An instrument (not a test) that sorts
information related to the natural ways we:
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generate and sustain energy
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acquire information
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make decisions
set goals and order our lives
So what is “natural” for you
and how does it feel to act
in an “unnatural” way?
Developed over a 40 year
Isabel Briggs Myers
period by two American
1897 – 1980
women, Isabel Briggs Myers
and her mother Katherine
Cook Briggs.
Their goal, to create
a tool to validate and
put to practical use
Swiss psychologist,
C. G. Jung’s work
on psychological
types.
MBTI®
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The most widely used personality
indicator instrument in the world
Over 2 million administered annuallytranslated into over 24 languages -used on
every continent
Rigorously validated over decades of
refinement
Administrator must be “qualified/certified”
Source: Center for the Applications of Psychological Type
www.CAPT.org
Does everyone have a “Type?”
Jung believed:
We
were born with a predisposition for one
true “type.”
“Environmental” factors can foster or
impede “type” development.
www.CAPT.org
Jung believed
behaviors changetrue type doesn't
www.CAPT.org
Does “Type” = Personality?
According to
MBTI theory,
Personality results from:
Genetics
NO!
Family life
Experiences outside the family
Society's expectations/requirements
Other learned characteristics
Diversity factors/issues
“Type”
Some words of caution-
Knowing someone’s type is like
knowing someone’s zip code.
It may give you a general idea of a section of
the country/state/city/even neighborhood,
but it won’t tell you the person’s
street …
house address …
or the person’s
living room décor.
On Taking the MBTI
Please remember, it is not a test.
There are no right or wrong answers.
Interpreting Your
Myers-Briggs
Type Indicator
Results
MBTI’s 4 Preference
Scales
Extraversion _____________________ Introversion
Energy Source
Sensing
______________________ iNtuition
Acquiring Information
Thinking
______________________
Feeling
Making Decisions
Judging
______________________
Lifestyle
Perceiving
E-I Scale
What energizes you?
Where do you like to focus
your attention?
Extraversion _____________ Introversion
Extraverts
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Verbally expressive
Energized by people and activities
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Prefer to be in the company
of others- like working
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collaboratively
Outwardly directed-outgoing
approachable-open with
strangers- like meeting new
people-accessible-interactive 
Action oriented
Extensive interests and
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relationships
Speak in order to think- develop
ideas through discussion-think out
loud
Share thoughts easily
OK with background noise
and interruptions
May talk too much and be
poor listeners
May get caught up in a
moment/indiscriminate/
impulsive
May appear
superficial/ ”unreal,” too
nice,” “too much,”
dependent or needy to
others
Introverts
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Think before they speak
Reflect then act
Would rather work alone
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Can concentrate well
Need few relationships
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Enjoy peace and quietdislike interruptions
Generally good listeners
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Prefer written communication
Socially reserved-prefer a
small group of people they
already know
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Independent
Keep to themselves,
may appear unapproachable,
could be misunderstood
Develop ideas from thinking
alone
Energized by taking serious
“me” time- can be exhausted
by too much interaction
Need privacy
Reluctant to share personal
information/guard thoughts
carefully/could appear secretive
Could be too slow to act- miss
opportunities
If you don’t know what an
Extravert is thinking,
you haven’t been listening.
If you don’t know what
an Introvert is thinking,
you haven’t asked.
Isabel Briggs Myers
E-I Activity
“My Ideal Work
Setting
S-N SCALE
How do you perceive/acquire information?
What do you pay attention to?
Sensing
______________ iNtuition
Note N not I
Sensors
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Concrete
Interested in "what is"
Realistic
Practical
Understand details,
particulars
Prefer facts, the tried
and true
Present focus
Sequential
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Like clear directions
Down to earth
Use words literally
Need evidence & facts
Like patterns &
repetition
Value hard work
perspirationPreservers/keepers of
traditions
Solution oriented
Observe & remember
facts
iNtuitives
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Use a "sixth sense," "hunches," or "gut feelings"
Seekers of unique patterns, abstract, theoretical, new
and “different”
Interested in “what can be”- future focused
Idealistic
Imaginative/Innovative/Verbally creative
Speculative, look beyond the surface
Use metaphors, analogies, hidden meanings
Like random events/ activities
Value “ah-hahs”- trust inspiration
Welcome change
Problems are opportunities
Value non-rational approaches to information gathering
S-N Activity
What words come to mind when you
look at this picture?
T- F SCALE
How do you make decisions?
Thinking __________________ Feeling
Thinkers
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Value truth
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Logical/analytical/
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objective
“Detached” when making
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decisions
Driven by rational thinking
Honest in speaking their 
mind
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Firm with people
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Use justice in dealing
with others/fair
Might argue both sides
for stimulation
Can be labeled “cool”“cold”-“hard”heartless"
Impersonal with others
Critical
Thick-skinned
Thinkers feel!
Feelers
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Might hide the truth so
the other person won't
be hurt
Gentle with people
Could be perceived of
as a "bleeding heart,
softy, push-over"
Take things personally
Prefer a warm, friendly
atmosphere
Thin-skinned
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Feelers think!
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Value harmony
Might agree to preserve
harmony
Use personal feelings in
making decisions
Decisions are value-based
and subjective
Affirming
Notice when people need
support
Caring/Empathetic
Compassionate
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T-F Activity
Are you more likely to
describe yourself as…
“Easy
to
Love”
“Tough
Love”
or
J-P SCALES
How do you organize your
time and your life?
This preference tells us how we
share the middle two preferences
with the world.
Judgers
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Scheduled
Decisive, and makes decisions
quickly
Seek control of their time
Prefer to finish projects
Organized
More serious
Routinized and predictable
Use schedules and timetables
as a guide
Make lists - use them
Organization - filers
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Systematic
Dislike surprises and
need advanced
warnings
Need issues settled
Hard-working
Get things done as
soon as possible
Can be overly
responsible
"Go down with the ship“
Want things to be
settled and ordered
Time oriented/deadlines
Like goals and results
Commit to plans
Perceivers
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Spontaneous and
unpredictable
Prefer to start projectsothers can finish them
More carefree
Want things to be flexible
and open
Experience time as fluid
Wait and see
Change plans/decisions
easily
Make lists - lose them
Organization - pilers
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Prefer to go with the flow
Do whatever works in
the moment
Enjoy surprises
Don't like anything
unalterable
Leisurely
Adapt to situations,
gathering information as
things unfold
Seek flexibility
J-P Activity
Which of the following statements
is more you?
“I can’t play
until the work
is completed.”
“I can play
almost
anytime.”
MBTI’s 4 Preference Scales
X
Extraversion _____________________
Introversion
Energy
X
Sensing
______________________
iNtuition
Acquiring Information
X
Thinking
______________________
Feeling
Making Decisions
X
Judging
______________________
Perceiving
Lifestyle
Putting It All Together
TorF
EorI
How do you
What
make
energizes you?
decisions?
Where do you
Does your head
like to focus
or your heart
or
your attention?
lead in your
How do you
decision making
or
perceive or
process?
acquire
How do you live
information?
and work?
What do you
How do you
pay attention to?
“plan” your
S N
J P
MBTI’s FOUR SCALES:
US Population Distribution
Extraversion (50-60%) __ Introversion (40-50%)
Sensing (65-70%) __ iNtuition (30-35%)
Thinking (50%) __ Feeling (50%)
Judging (55-60%) __ Perceiving (40-45%)
Type Percentages in
US Population
ISTJ
ISFJ
INFJ
INTJ
12-16%
10-13%
2-3%
3-4%
ISTP
ISFP
INFP
INTP
5-7%
5-7%
4-6%
5-6%
ESTP
ESFP
ENFP
ENTP
5-7%
6-9%
6-8%
4-7%
ESTJ
ESFJ
ENFJ
ENTJ
10-12%
10-12%
3-5%
3-5%
“Famous” MBTI TYPES
For Entertainment Purposes Only
ISTJ
ISFJ
INFJ
INTJ
Colin Powell
Denzel
Washington
Jerry Seinfeld
Mother Teresa
Nelson Mandela
Lady Gaga
Dwight D.
Eisenhower
Michelle Obama
ISTP
ISFP
INFP
INTP
Clint Eastwood
Princess Diana
John Travolta
Cher
Mr. Rodgers
Isabelle Briggs
Myers
Einstein
Carl Jung
ESTP
ESFP
ENFP
ENTP
Donald Trump
Madonna
Dolly Parton
Pablo Picasso
Bill Cosby
“Dr.”Seuss
Barack Obama
Marie Amey-Taylor
ESTJ
ESFJ
ENFJ
ENTJ
Bette Davis
Sarah Palin
Bill Clinton
Danny Glover
Oprah Winfrey
Muhammad Ali
Whoopi Goldberg
Margaret Thatcher
MBTI Concept of “Best Fit”
How To Remember Your Type
Create a word or phrase for each alphabet.
ENTP
Enjoys Not To Plan
INFP
I’m Not For People
Everything
that irritates
us about
others can
lead us to an
understanding
of ourselves. ~
Carl Jung
Additional Resources
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Introduction to Type by Isabel Briggs Myers (1998)
Gifts Differing by Isabel Briggs Myers with Peter B Myers
(1995)
Looking At Types:The Fundamentals by Charles Martin,
Ph.D.
People Types and Tiger Stripes by Gordon Lawrence
Higgs, Malcom (1996), A comparison of the Myers-Briggs
Type Indicator and Belbin Team Roles, Henley
Management College
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Leadership