Walk the Talk: Creating Powerful Communications with Priority

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Walk the Talk
Creating Powerful Communications With Priority Populations
Our Roadmap

Welcome and Purpose

Getting to Know Your Audience

Communications Spectrum

Can We Talk?

Plan Development

Wrap Up
Getting to Know You

Low SES populations and Hispanic

Community outreach

Communications planning

Public speaking

Policy change

Message development

Coalition building
Purpose and Outcomes

To gain better understanding of
communications styles

To share best practices for communicating
with priority populations

To develop basic template for communications
plan

Explore why this type of focus is critical
Priority Populations

Hispanics/Latinos – 32.4%

Low SES – 25 %

Asians and Pacific Islanders -11.1%

African American – 6.4 %

LGBT – from 2 to 7%

American Indians/Alaskan Natives – 1.0 %
DHS Tobacco Documents
Priority Populations Smoking
Rates

American Indian – 32.7%

LGBT -30.4%

African American – 21.5 %

Hispanic – 16.7%

Asian – 12.4%
ALA/2005
Priority Populations

More than 3 million California adults smoke

LGBT smoking almost twice that of the general
population

Military is close to 22 percent, lower the ranking
the more smoking

Korean men higher than Chinese
Priority Populations

Less than high school education, increase in
smoking

Ethnic populations are becoming the majority
populations

Hispanics are the fastest growing ethnic group
in U.S.

Disproportionate smoking rates and health
effects in some populations
Getting To Know
Your Audience

Beyond identification to knowledge

Key to building trust

Understanding how the world is viewed

Knowing what’s important

Building linkages that last

Foundation for creating powerful
communications
Exercise:
What Do We Know?

Demographics

Lifestyle demographics

Communication habits

How do you currently communicate
with the audience?

Distinct methods of gaining information
Adding to Our Knowledge

How did we build the profile?

What sources did we use?

What sources are missing?

Whose voice is missing?

Who does the audience trust?

What are the community assets?
Communications Spectrum:
The Landscape

Build effective communications foundation

Move from me to we

Go beyond the familiar

Ask questions and listen

Make adjustments as necessary

Don’t be afraid to fail/succeed
Communications Spectrum

In the beginning
 Exploratory
 Sharing basic information -- fact sheets, Q&
A
 Introducing organization

At Mid-point
 Talk about issues
 Discuss problems and solutions
 Form task force, identify agenda
Communications Spectrum

Mature Relationship
 Shared agenda
 More comprehensive communications
(signing on policy statements and actions,
co-authoring editorials, testifying at
hearings)
 Cross referencing and linking on web site
Exercise

Where are you on the communications
spectrum?

How do you rate your current communications
with the audience? How can you
change/improve?

How do you gain access to communities? How
can you change/improve?
LUNCH

Refresh

Reflect

Relax

Reconnect

Enjoy
Can We Talk?

Know your audience

Take cultural differences into account

Consider the public interest

State your most important message first
Can We Talk?

Keep your messages simple

Make your message quotable

Use facts and figures……..!?

Practice, practice
Messages and Vehicles

Hispanics and African American youth exposed
to more advertising for alcohol

Aspiration and acculturation messages

Wealth and power

Saturated in magazines, radio and television

Celebrities, notables, interactive games

Festivals, sports/cultural events
Exercise: Creating Messages

Think in Threes

What’s in it for Them and We?

What difference will it make?

Why should/will we care?

What is your headline
Exercise: Practice

Practice

Practice

Practice
Communications Plan

Audience

Objective

Key message(s)

Medium

Messenger

Evaluate communications
Key to Success

Reach out

Start where they are

Know and appeal to people’s interests

Build genuine relationship

Develop a plan and use it

Nurture, sustain and adjust
Community Asset Mapping

The process of intentionally identifying human,
material, financial, entrepreneurial and other
resources in community

Critical component of communications and
coalition building success

New initiatives, policy change, mobilization,
effectiveness
Wrap Up

Review outcomes

Rapid fire questions

Evaluation
Walk the Talk
Creating Powerful Communications With Priority Populations
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