Current Issues Factory Floor (Defect Tracking, NCMR) What are my manufacturing problems? What is my current WIP status? Quality Department (CAPA, Audits) What recurring problems do I need to address? Is Manufacturing following the correct specifications? Customer (RMA, Complaints ) How can I improve to eliminate returns? How can I increase customer satisfaction? Procurement (Supplier Quality, Incoming Inspection) How can I reduce my inventory, WIP, scrap? How can I be sure manufacturing has the latest components? Engineering (FMEA, R&D Testing, New Product Dev.) How can I be immediately notified on product failures? Are there any prototype/pilot run issues? Regulatory (Adverse Events, Commitment Tracking, SOX) How can I prove we meet regulations? © Copyright 2005 Brooks Software