Tools to Achieve Performance Excellence
TQM Tools in the
Lakeville Area Public Schools
Dr. Lisa Snyder
Superintendent
Mr. Jason Molesky
Director of Program Evaluation
TQM Tools in the Lakeville Schools
Where have
we been?
Where are we
now?
Where do we
hope to go?
Strategic Plan
Academic Achievement
Fiscal Responsibility
Community Connectedness
High Quality Workforce
Quality Criteria
Organizational Profile
Environment, Relationships, and Strategic Situation
Strategic
Planning
Workforce
Focus
Leadership
Results
Customer
Focus
Operations
Focus
Measurement, Analysis, and Knowledge Management
Building Capacity
Management by Fact
Va
luin
gW
ork
for
ce
y
bilit
i
s
n
spo
e
R
ed
tal
r
e
i
e
t
Soc
en ce
C
- n
nt elle
e
ud xc
St E
on
s
cu
Fo
e
th
re
tu
u
F
Managing for Innovation
Ag
il it y
d
an g
al
on nin
ati ear
niz l L
ga na
Or erso
P
...yielding
performance
results.
F
an ocu
dC so
rea n R
tin esu
g V lts
alu
e
tive
...which are embedded
in systematic
processes...
pec
ers
sP
tem
Sys
Continuous
Improvement builds
upon core values...
Vis
ion
ary
Lea
der
shi
p
Process Focus
Identifying Tight Processes
Campus Admin
Board/Cabinet
District
Admin
Shared
Leadership
Affinity
Process
Pareto Chart
Pareto Chart
Process Documentation
Continuous Improvement Process Documentation
Process:Resource Adoption Recommendation Process
Department:Teaching & Learning Department
Department Leadership:Barbara Knudsen, Emily McDonald
Process Description
Improvement Theory
If we have a clear process for resources adoption, then we will maximize the resources and
be fiscally responsible.
Description
Insert general process description here
Goal Area
Strategic Connections
Student Achievement
X
Fiscal Responsibility
X
Continuous Improvement Process Documentation
High Quality Workforce
Community Connectedness
Improvement Cycle
Introduction
As each committee complete the process, the Teaching and Learning department will ask for feedback (via survey), as
Provide
a brief
of the the
process.
How does this process fit in the ISD194 system? What does it
well as document any changes to the process
as they
are description
identified during
process.
provide for the system?
Process Profile
Process Requirements
Process Key Factors
Curriculum processes should include:
1. Collecting stakeholder input to develop the highest quality educational programming for students.
2. Utilizing emerging research to embed cutting edge best practices.
3. Establishing curriculum vision to clarify the direction of each program including program evaluation to
guarantee quality.
4. Evaluating resources including time, materials and collaborative opportunities for successful
implementation/improvements.
5. Ensuring access and equity for all students.
Process Guiding Principles
Teams should consider the following principles to guide their curriculum work:
1. High quality, rigorous curriculum provides opportunities for student to interact, for real-­world
application, and includes diverse perspectives
2. Teaching and learning activities should be authentic and meaningful
3. All curriculum should imbed reading and writing, as these are the foundational skills for student
success
4. Students should be engaged and challenged
5. Assessments must be aligned to the standards and provide both formative and summative feedback.
Process Key Questions
Lakeville Area Public Schools • Program Evaluation and Accountability
Page 1 of 4
1. What resources are required to maximize student learning?
2. What can we continue to use that works well for student learning?
3. What can we create?
4. What do we need to purchase?
Process Details
Member Roles and Responsibilities
Lakeville Area Public Schools • Program Evaluation and Accountability
Page 2 of 4
Determining Leadership OFIs
Organizational Review Process
Baldrige Criteria
Questionnaire
Category
Analysis
Determining Leadership OFIs
Clearly Defined Key
Performance
Indicators
TQM Tools in Action
Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”
Bone
Diagram
Force Field
Analysis
Affinity Diagram
Consensogram
Current and Desired States
Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”
Bone
Diagram
Affinity Diagram
Desired State
Current State
Current and Desired States
Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”
Force Field
Analysis
Drivers
Restrainers
Current and Desired States
Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”
Consensogram
100
90
80
70
60
50
40
30
20
10
Continuous Improvement
Plan
Act
Do