The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010 Agenda • • • • • Your challenge Your solution Business analytics at Standard Chartered The power of business analytics Q&A Your challenge 2009 Market volatility and events… … which continues in 2010 Your Challenge • Get insights to respond to mission critical questions • To know where to get the insights and to trust these • And even if you know • It’s often – Incomplete – Outdated – Time consuming – Expensive – Questionable quality-wise Our Solution SWIFT has a solutionsolution for analysing and reporting your SWIFT has a UNIQUE for analysing and reporting SWIFT messaging activity, withwith fast fast andand direct access to your SWIFT messaging activity, direct access tobusiness businessanalytics analyticsabout aboutyour yourcompany companyand andthe theglobal global financial industry • Reliable • Actionable • Secure • Global • Cross-market • Up-to-date The Power of Business Analytics: Getting Insights into the Financial Market PowerPoint Toolkit – 23 October 2008 – Confidentiality: restricted 6 Importance of Business Analytics for Standard Chartered Risk Mgt & Compliance Performance Management Balance Sheet & Capital Management SWIFT's Role in the Information Supply Chain Consistent and reliable reporting Value creator across the information supply chain Indicator of economic and financial activity Facilitate usage and adoption of standards Central source of data How Standard Chartered Uses Watch? Group-wide Management Client & Competition Insights Product & Network Management Benefits in More Granular Information Pricing & Value-Added Services Business Flow Management Currency & Value Credit Facility Management Continuous Improvement The Bigger Picture 57A (Bene Bank) 56 (Intermediary Bank) Charge Type (Ben/SH/Our) Source of image: mentalfloss.com Watch – Online Insights into Your Business Watch helps you to: • • • • • • Monitor global trends and see how you evolve Optimise your relationship network and reciprocity Perform customer risk analysis Identify business opportunities Benchmark your operational performance Target cost savings Watch Portfolio - Analysers Online insights into your business • On-demand analysis of data via SWIFT.com • Monthly data updates including customer data and SWIFT totals Traffic Analyser – including your market share and all correspondents Value Analyser – providing insights into amount & currency information Message Cost Analyser – helping you with cost allocation, savings & forecasting Billing Analyser – defining your total cost of ownership in SWIFT Market Analyser – providing your rankings and performance benchmarks Watch Portfolio - Reports Online insights into your business • Pre-defined reports downloaded from SWIFT.com • Monthly data updates Today on SWIFT.com • FIN traffic distibution by market / region • FIN country market share • FIN traffic costs • FIN counterparties BIC11 More to come… • Benchmarking reports • Peer comparison • Customised reporting Watch Value Analyser Online insights into amount & currency • Ordering possible NOW! • First data publication planned for December 2010 Allowing you to: • Monitor your institution’s liquidity per market, per corridor and currency • Cross-charge more effectively • Perform customer risk analysis and respond to compliance requirements • Size the opportunity to develop multi-currency products • Identify your market share per currency and its related growth vs the market Visit the Watch demo stand and see a glimp of your institution’s total value Watch Value Analyser Creating new insights What is your focus? YOU YOUR NETWORK THE INDUSTRY 16 Value Analyser Monitor your business • What is the total European import/export vs China financed through LCs? • What is the total value? For which currencies? European import/export vs China through LCs Source: Watch Market Analyser • Perform a similar analysis for each business line, country, entity… Did you know? Value Analyser Evaluate customer reciprocity • Who are my top counterparties? Is reciprocity respected? Transaction Amounts Volumes Source: Watch Traffic Analyser “Reciprocity analysis can show different results when looking at currency or amount” Value Analyser Track performance of correspondent network • How can we optimise our correspondent network? • Can we consolidate our EUR clearing activity ? • Is our correspondent compliant with bilateral currency agreements? • Can we improve our messaging efficiency? “We are now receiving GBP payments from our counterpart. Why?” Source: Watch Value Analyser Did you know? Value Analyser Perform customer/liquidity risk analysis • What is our top10 counterparty exposure? In which direction? • Is our exposure increasing/decreasing from a value perspective? Top 10 exposure 56% 31% of 2010 Total Transaction Transaction Volumes Amounts Source: Watch Traffic Analyser • Perform a similar analysis for each business line, country, currency… Value Analyser Benchmark against the industry • What is the market exposure towards a specific country? • How is it evolving? Do we have a similar exposure? • Should we take any measures to manage the risk? Transaction flow evolution vs Greece Source: Watch Market Analyser Value Analyser Benchmark against the industry • What are the most common currency flows in specific corridors? • Can we leverage this information for business development purposes? “Should we envisage developing multi-currency products in Europe?” … Source: Watch Value Analyser “Should we adapt our pricing policy for USD payments?” Watch – Business Intelligence only from SWIFT Key features: • SaaS model – Software as a Service • Unique source • From a neutral and trusted party • Monthly updates of high-quality data • Historical data (prior two years + current year-to-date) • Under evaluation: daily, intra-day traffic analysis More Information • Want to know more of Watch @ Sibos? – Ask your SWIFT relationship manager – Visit the Watch demo stand – Receive a sample of your institution’s currency & value data • Want to follow-up after Sibos? – Ask your SWIFT relationship manager – Watch@swift.com • Other Q&A? Questions & answers ? Thank you