Chapter 9: Workplace Ethics • Journal Entry for Monday: • Answer in your notebook – What qualities do you look for in a President of the United States? – In a business leader/manager/owner? – Should the ethics of an owner/leader differ from that of a part-time worker? Workplace Ethics Chapter 9 9.1: Desirable Employee Qualities 9.2: Ethical Behavior Chapter 9: Workplace Ethics • Employers once looked for workers with specific skills. – What things do they look for today? Computer skills Bookkeeping Graphic arts Ethical Communication Speaking/Presentation Professionalism Hardworking Chapter 9: Workplace Ethics • How do you prepare to acquire so many skills to fit into the workplace? The best thing to do is start with the skills you have or are developing and add a few key skills: •Cooperativeness •Follow Directions •Willingness to Learn •Initiative •Responsibility •Self-Management •Loyalty Chapter 9: Workplace Ethics • Cooperativeness - willingness to work well with everyone else on the job to reach a common goal. • Your first job will put your cooperativeness to the test! – Worst tasks – Little responsibility – How do you handle it? • • • • • Smile Do job well Don’t complain Do your fair share Help coworkers who fall behind Chapter 9: Workplace Ethics • Follow Directions – Following directions is a vital skill on the job • Listening is one of the strongest skills you can have – How do you handle it? • Stop whatever you are doing and listen to directions being given • Listen carefully even if you already know what to do • Take notes if possible • Identify the goal or purpose of the task • Ask questions if you don’t understand the directions Chapter 9: Workplace Ethics • Willingness to Learn – Most importantly, learn the system at your job because every job operates differently • New employees won’t be expected to know everything at first…but will be expected down the road to know all about the company – How do you handle it? • Learn any job no matter how small • Everything you learn makes you more valuable to the company • Use every opportunity to gain more training Chapter 9: Workplace Ethics • Initiative - doing what needs to be done without being told to do it. – Just getting by will eventually get you passed by if those around you try harder • If you see a problem - fix it - even if it is not yours – How do you handle it? • Take every chance to do what is right • Do not wait for others to fix things or get something done • Do not be lazy Chapter 9: Workplace Ethics • Take on More Responsibility – Responsibility - willingness to accept an obligation and to be accountable for an action or situation • With more responsibility you will feel better about your job – How do you handle it? • Doing more makes job more interesting • Show you are not afraid of change • Volunteer for new jobs • Look for opportunities to do more than you were hired to do • Don’t think about extra work as simply unpaid overtime - think of where it could get you in a year! Chapter 9: Workplace Ethics • Self-Management - doing the things necessary to be good at your job and build a better career • You are in control of your raise, promotion, job, etc. – How do you handle it? • Set career goals and develop a plan for reaching them. Set new goals when necessary • Monitor your work habits and performance • Ask for feedback on how you are doing at your job • Act on what you learn to improve your work habits and skills Chapter 9: Workplace Ethics • Loyalty – You are in business together with your coworkers and must work as a team towards a common goal • You are in control of your raise, promotion, job, etc. – How do you handle it? • Don’t run down the company or your boss in conversation • Be positive • Look for solutions - don’t point fingers • When there is a crisis pitch in and help the company get through it (you are doing it for your own good too!) Chapter 9: Workplace Ethics • TUESDAY’S JOURNAL QUESTION You are stranded on a small, deserted island with 2 other people. What personality traits do you want these 2 other people to have? Chapter 9: Ethical Behavior • Ethics – Principles of conduct that govern a group or society • Honesty – About Time • Don’t leave work early or come late and say you were there! • If you work from home, be honest about how much you did – What are the consequences of being dishonest about the time you work? – About Money • Don’t steal cash expecting to replace it later • Think about how you appear to others Chapter 9: Ethical Behavior • Respect Employers’ Property • Don’t illegally copy company software for personal use • Don’t take office supplies for home use – Small cents add up! Chapter 9: Ethical Behavior • Interacting With Others: Ethical Requirements Confidentiality – keeping private information private without sharing to parties not privy to the information If your company announces new products, expansion plans, promotions or other secretive information you must stay silent about it until is released to the public! Chapter 9: Ethical Behavior • Interacting With Others: Ethical Requirements Fairness Prejudice – unjustifiable negative attitude toward a person or group It is hurtful, offensive and unacceptable NOT tolerated in today’s workplace!